Adobe Reader
How do I fix error with Adobe Reader disable message ?
What is Unknown Error. Code : 61453 ??
I have been trying to deploy Windows XP SP3 using desktop central and some are failing with the error code: 61453. Anyone able to give me an idea of what causes this type of error?
Symantec Endpoint Silent Removal
I am trying to uninstall Endpoint silently for the network on multiple computers. Now in my distrib folder where all the apps are located we dont have the uninstaller.exe/msi package for endpoint. So I thought I would try to push the setup.exe and windows would recognize that endpoint is already installed and give the option to uninstall. No Luck. How would I go about this? Thanks
Error 1067: The process terminated unexpectedly
Just installed the latest hotfix and when I went to restart the Desktop Central, it would go through the motions and then stop. Went into Services and attempted a start and would receive the following error. "Could not start the ManageEngine Desktop Central 7 service on Local Computer. Error 1067: The process terminated unexpectedly." Restarted the server itself and then the Service Desk server showed it was started, however could not access the web browser associated. After looking through the
Question: Differences, Desktop Central and Desktop Central MSP
First, let me apologize in advance for this post as i am sure its a duplicate. the search feature on this site is not currently working. Someone.... Explain to me the difference between these two products. i tried both, and it seems like the MSP one has less features. Yes i know its in beta and will have more features and editions as it nears completion. but for now, im looking for a comparison between the two.
Restart a service
Hi Guys, I am looking to restart a service, in the computer configuration there seems to be only stop and start a service. When I choose a new configuration and pick stop a service, then add the same service to start the service, it gives an error "Given service 'CrmAgnSvc' already present !" I need to be able to stop and then start the service right away. Any ideas or advise would be grateful. Regards. Billy.
Server Distribution
I am currently evaluating "Desktop Central 7" for a bank with remote offices. I really like the idea of having Server Distribution since it will be faster for local installs. I created 1 Server Distribution at one of the remote offices and had 1 PC get an update from it. I am trying to figure out where the PC got the software from, either the local server or the one at our main office. I have looked through most of the logs and don't really see anything that jumps out and says it was installed
Distribution servers
I have successfully migrated my Desktop Central server to a new machine using the instructions here. However, I am also using Distribution Servers. How do I configure each of the DS for the new server? Also, does it matter in which order I reconfigure the agents for the new server IP on the WAN and the DS? That is, would I reconfigure the DS before the I reconfigure the WAN agents, or would I reconfigure the WAN agents before I reconfigure the DS? Thank you!
Cannot modify Remote Office
I am trying to modify my Remote Offices in version 70117. When I change the IP address in Desktop Central Server Details, then click the Modify button, it says Successfully Modified Branch Office. However, when I then open the edit window again for the Branch Office, it has reverted back to the original IP. Please help.
Remote Office problem
I have created a Remote Office and downloaded the agent installer for that specific Remote Office in version 70117. When I manually install the agent on a computer it checks in with the server, but it gets added to the Local Office rather than the correct Remote Office. I made sure that I have downloaded the installer for the Remote Office and not for the Local Office, and I have tested several times with the same result. Please help.
Problems opening pdf files after uploading them as invoice files or license files.
When I use software licenses and upload pdf file, when I try to open it, it opens not the original file, but file with the name report.pdf and I get an error - something about the file being corrupt or invalid format. I tested it in 2 different installation of latest Desktop Central, using different pdf readers (adobe, PDFXechange, Sumatra), different browsers (Firefox, IE). I also tried to download file first, but it downloads as Report.pdf (not the name I gave it originally) and it fails to open
Add Workgroup VPN Client
Hi I am using Desktop central-7 in our Domain Environment .I need to add our VPN client to the Desktop Central. My VPN client is in Workgroup. I am trying to add the VPN client Using the Remote office option.I am able to take the assert Details. But i am not able to install or remove software package.It throw an error "The specified server cannot perform the requested operation." Kindly please help me on this error. Regards Krishna
How to change the Configuration deploy Time
Hi , I am using DC7.I was Deploy a configuration on a client it will take 90 mins to Process . can i change this configuration Deploy time. any one help me on this. Regards moorthi.
Clarification about Deploying MSIs
OK. One thing I'm not clear on is the switches for deploying a MSI package. If i want to use switches like /qn does it need to be a msiexec type of package? I've been looking at the help document and it seems for an MSI you can do arguments but not switches. If it needs to be a msiexec/exe type of deployment how do i reference msiexec.exe ? I just want to pass the arguments /qn and /norestart to an msi that I'm trying to deploy. If I try to put that in as an argument for an msi it fails. Is that
Desktop Central Command line options?
Hi Is there a way to trigger an install from the commandline from the client? What I want to achieve is when I deploy an OS with OS deployer, I have the option to run a command/action as final phase. This could be a script that triggers a deployement to the new client. Is this possible or is there another (better) way to do this? Thanks Jan
Desktop Central - July 2010 Newsletter Sent
Hi, Greetings from Desktop Central! The Desktop Central Newsletter for July 2010 has been sent. The newsletter has the details of the latest enhancements (build 70117) and the upcoming features that are under development. The latest update can be downloaded directly from our website Regards, Ananth
Unable to remote client computers
Dear Guys! Good day! We are having problems in remote control in desktop central. We are using it since May 2010, remote tool,software delivery and patch management is working properly. our configuration is the desktop central server administrator account password is different from our client administrator account password. but after last 2 weeks. we cannot remote our clients. we are experiencing "access denied" when we try to remote the client. one of the desktop central support said that we need
Workstataion Scanning over VPN
Hello All, We have come across an issue while desktop central scan's a worstation which is connected to corporate network over VPN. Issue what we are facing is, while scanning, instead of the getting the VPN range IP address as the workstation IP, desktop central takes the physical nic ip address (which is in most of the case a public ip or a wireless modem IP). Due to this; the remote connection functionality doesnt work while a user is on VPN. Do we have fix for this? Or i am i missing something
Subnet
Dear team im using the Desktop Central on our Active directory but i need to run a report that shows me all the subnets on all the pc's on our network is it possible ?
what are the Network Management functionalities?
I wanna to develop NMS but I can not specify the Network Management system functionality.
First Sun in Month Auto Patch Deploy Patches installs on random day of week?
Hi I was wondering why when I choose to Auto deploy my patches on 'The First Sun' in the month on all months does the schedule say it will next run on a Thursday? For example, I have a schedule to deploy patches to PCs and laptops on the 'First Sun' at 04:00 on every month of the year. When i take a look at the 'Next Run Time' of schedule it says 30th July 2010 which is a Fri? Has anyone seen this before and how do I get around this because I really would like to only install patches on a Sun
Patch is Already Installed Errors...
This was my first weekend attempting to deploy patches with desktop central, and while previous one machine patch deployments have gone well this has not. We have a total of about 58 machines, and here's the process I went through (manual deployment). 1. Run patch scan 2. Go to "Missing Patches" 3. Select All Patches 4. Click the "Install Patches" button. 5. Leave configuration defaults and click deploy. To speed up the deployment after the configuration shows ready I use system tools to reboot
Download Failed for SP3 of Windows
Hi I am not able to install Windows XP Professional Service Pack in client Machine.I am using Win XP SP2 in client Machine. " It shows an error " Draft - Download Failed Read KB " like this. any one Could you Help On this.. Regartds, Moorthi.
View User Log-on History day to day
Is it possible to view a users logon/logoff history on a day-to-day basis? In other words, I'd liked to generate a report that shows when each users logs on and logs off every day during the week. We want to track time. Saving the data as a CSV so it can be analyzed in Excel would be a good thing, too.
Problem deploying msi or exe
I keep getting the same error: Could not copy the installables to the client computers : The system cannot find the path specified. I'm not sure what this means which path can't be found ? The share which has the msi or the destination? I added a package and the msi is on a file share. I can install patches just fine but software deployment fails with this error every time.
Level of Admin Rights
Hello Support Team, I would like to user Desktop Central to know who the currently logged on user is for a machine on the domain. The Active Directory Team is hesitant in providing me Domain Admin Rights. Is there any lower level of administrative access using which I can check currently logged on user through Desktop Central. Your help is greatly appreciated. Best Regards,
Updating the new drivers for OS Deployer
Hi Folks, Here is a quick procedure to update the files on the OS Deployer server so that the OSD boot Agent can support the latest drivers, especially Ethernet/Network card. You need to download and decompress 'bootwiz.sys, kernel.dat and ramdisk.dat' files from the following archives (ZIP files) to update OSD Bootable media and PXE Server. Update the OSDDemon folder Download the below given zip http://bonitas.zohocorp.com/desktopcentral/24Jun2010/OSD_Agent.zip Now replace 'kernel.dat' and 'ramdisk.dat'
Desktop Central manage software licenses
Hi, a customer recently bought the Desktop Central software. He needs to manage software licenses but he has two problems: 1- the Microsoft office licenses are 1 for each PC and this is easy. The problem arise with Citrix users. Each user should have is own license. How they can count them? 2- they have several licenses for Lotus Clients no matter the version, unfortunately the DC counts each client version as a separate software. How they count the whole Lotus Clients installed instead? Thanks.
OU Based installation
Hi I'm not sure if this is a feature request or a bug report. I deploy clients based on Organisational Units in Active directory. Depending on the OU, a different set of Software is installed on the client. This currently works fine, if a client already existed in this OU (e.g. if the client is reinstalled). But if i put a new client into the OU, it won't be added to the configuration group and no software is deployed until I edit the configuration and hit the deploy button. But this causes, that
DesktopCentral patch management question
We are trying to use DC to roll out SPs/patches in our domain(s). However, every time we create a new config to roll out to a specific pod/floor it RE downloads SP3 for XP. We have a good WSUS installation, can we point our DC installation to that server for updates so they don't have to be downloaded over and over again from the internet?
List of printers per workstation
Is there a way to get a list of each printer installed per workstation? It would be nice to see which printers are installed on each workstation/per workstation. It would also be nice to see which computers have a particular printer installed on it. In other words, be able to search printer inventory by workstation *OR* by printer. jsbac
Wan Agents.
Hi, Is there a way to reinstall wan agents from the server? When i go to remote site i find there are some agents uninstalled i proceed to select the pcs and reinstall the agent, but it then move the pc from the remote location to the local Office. Please advise. Thanks,
Can I do a softwareinstall in non US language
Hi, I am trying DesktopCentral and while I can do security patches on a german win7 testsystem I do not find a way to install for exampe a german adobe acrobat reader. Do I have to sign a request to accomplish that? regards Oliver
[DC7 MSP] DynDNS compatiblity
Hi, I've just added a customer and I'm trying to make agent (over WAN). When editing 'NAT Name/IP Address', the field 'Name/IP Address' for 'Public IP Address and Ports' doesn't support dyndns name :/ why ? ++ Vincent
Desktop Central Newsletter for June 2010 has been Sent
Hi, Greetings from Desktop Central! The Desktop Central Newsletter for June 2010 has been sent. The newsletter has the details of the latest enhancements (build 70114) and the upcoming features that are under development. The latest update can be downloaded directly from our website Regards, Ananth
Patch management for an air-gapped network
Hey all, A friend recommended Desktop Central to me for managing OS patches in a lab I work at. We have about 5 workstations all with XP 64-bit that are on a network air-gapped from the outside world (can't hook them up to an Internet connection). However I have one administrative machine in the lab that is connected to an Internet connection. Now I can move that machine between the two networks (have to make a NIC change and cable swap), so what I wanted to do is set up DC to download the patches
Custom Groups
What is the main purpose of Custom Groups ? I have made Custom Groups from our domain, using Users Group Type and I can see the list contain of our user domain. When I want to use Filter by in Asset Scan, pick Custom Group only Inactive_Users_domainname appear and the Custom Groups I've made are not appear. Is it like that or is there any way to make the Custom Group I've made to be appear ? Is there any way to make Custom Reports and generate using Custom Groups ?
Wan Agents
Hi, I'm currently installing wan agents, but for some reason all objects can be found on the patch scan but not on the assets scan. Regards,
wan agent: no connection?
Hello, I have a problem with the wan agent. It can't connect to my server on DMZ and ports are open. This is the log computer.log: ...... AgentSendRequest : The url to get / send in UTF8 format is given by client-data/601/ds-data/pcromain/ds-server-info.xml 2010-06-08 12:42:13 ChangeUtf8ToWideStr: utf8 is empty! InternetGetRequestEx : DesktopCentral Server & Port -> 90.xx.xx.xx : 8041 2010-06-08 12:42:34 InternetGetRequestEx : Error in WinHttpSendRequest -> 12029 2010-06-08 12:42:34 HttpGetLastError:
Deploying MS Office to Windows 7
I'm tring to deploy MS office 2007 and 2010 Beta to Windows 7 but unfortunatly I'm not able to finish the process. I tried the same package to deploy it to Windows XP and it was installed successfully. Can someone Advice what is the problem. Regards.
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