How to customize agents
Is it possible to customize the WAN agents to connect over ports 80 or 443 only? I have laptops in the field working behind very tight firewalls and they only have access to these ports. If it is possible, are there any directions?
Can we broadcast message in Desktop Central ?
We just migrate from Novell to Active Directory. We are considering Desktop Control and would like to know whether there is any way to broadcast message with Desktop Control to AD workstations ? Thanks
Deploying software issue.
Hello, I use the Desktop Central 7 central on a small network I manage remotely. Recently I've been running into a weird issue when deploying software. I would create a package and deploy to a computer. When the installation window appears it doesnt appear correctly as I can't select any options via the interface. Now when I open that same package from a network share the software opens correctly and it shows the options. I attached a Document to show you what I am talking about. Figure 1 shows AVG
Push functionality
Hi. Do desktop central have any form of push functionality? I want to be able to deploy new software to certain computers immediately without having to wait for the refresh interval
can't uninstall DC Agent
As you know, after upgrade DC agent to 70122 we have to reinstall all DC agent in all clients. For upgrade DC agent, we have to uninstall and install the agent by running UnInstallDCAgent.vbs and dcagentCleanUp.vbs. But we have problem that some PC can't uninstall due to system error. event error on event viewer: The description for Event ID ( 103 ) in Source ( DesktopCentral ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages
Office 2003 installation?
Hi I am not able to install the office 2003 package in client machine using desktop central .any can help me on this? Regards K.Moorthi
problem remote connecting
Hi All, Ive downloaded the 30 day trial in hopes of finally finding a secondary solution to our Windows SMS server we have in place. So far its promising however I am having a problem estalishing a remote connection via desktop central. I am receiving the error message: Old Agent is present in the computer: localhost. Can anyone shed some light? Thank you.
need help to uninstall DC agent
please help me to uninstall DC agent in computer client, since we have used UnInstallDCAgent.vbs and dcagentCleanUp.vbs but DC agent service still running.
Pls explain: Uploading the Installables to Server
6.5.3.2 Uploading the Installables to Server To upload the installables to Desktop Central Server, zip the contents of the administrative install and upload. You should also upload the 7za.exe located at <Desktop_Central_Install_Dir>/Desktop_Central_Server/bin directory where Desktop Central Server is installed. Given below are the options specific to Office 2007: 1. The application type is EXE 2. The EXE File name should be the selected from the network share where the MSP file is located. 3. Installation
Desktop Central Server Migration
Hi. I need to change my desktop Central Server. I would like to know what's the best way to do it without loosing any data. I've already changed Service Desk application with a full Backup and than a restore, but I can't find the full DB backup for Desktop Central, and I also don't know how to restore the schedule Backup. Thanks in advanced Regards Antonio Julio BA Vidros, SA
Report
Can you run a report based on specific values on the registry? Thanks,
Polling Interval on Remote Office WAN clients
Hello there, I have a quick question as regarding the Polling Interval on my Remote Office WAN clients. I need to reduce this value from 2 Minutes to 1 Minute due to Remote Controll issues. Do I just change this value on the server in the "Scope of management/remote offices" section or do I also need to change my WAN clients in some way as well? Thanks! Chris
How to update Distribution Servers and agents in remote office?
I've patched my DC server several times since it was first installed, and I've even reinstalled my Distribution Servers a couple of times after some of the patches. However, it doesn't seem like the agents on computers in Remote Offices are being updated. The agents on the computers in the local office (same subnet as the DC server) are being updated though. I was under the impression that the remote agents would automatically update to the latest version when the Desktop Central server was updated...
Desktop Central - October 2010 Newsletter sent
Hi Folks, Greetings from ManageEngine Desktop Central. The Desktop Central Newsletter for October 2010 has been sent. The newsletter has details about latest enhancements (build 70122) and the upcoming features that are under development. Regards, ----- R. Romanus Prabhu Lead Technical Consultant Windows Desktop Management Solution Direct : +1 925 965 6478 Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS) Email : desktopcentral-support@manageengine.com DesktopCentral | Forum
manually add inventory?
Is there any way to manually add inventory without installing the agent? For example a laptop that is remotely offsite and never connected to our network. We'd like to record (enter details manually) into DC and have a record of this equipment. Thanks Kevin
How to remove a computer from inventary
Hello, we're testing Desktop Central and don't know how to remove computers from inventory:
Has anyone else seen these errors on a Citrix servers?
I am getting a lot of errors in the event viewer. Event ID 103 all generated by DesktopCentral. It essentially says that it is "Unable to get username from token!!"
LogOff time report
In DesktopCentral 7, can I retrieve the logoff time? When I try to create a custom report, that's not in the list of available columns to include in the report.
Public Profile Lockdown
Hey everyone, I am trying to replace Windows Steady State with a combination of profile configurations using Desktop Central, so that the hard drive is not locked down and can take updates in admin mode without the additional steps of unlocking and locking steady state. Has anyone tried this? I am able to lock a majority of the functions on a public access computer account (PAC) and even moved the pagefile to a virtual hard drive but I can't think of what to do to restore the c drive to pre-patron
Connect Desktop Central agent to Desktop Central server over http/https
Does anyone know if it is possible to set up the Desktop Central agents to send updates to the server over the web via http/https? I want to integrate Desktop Central with Servicedesk but most of my laptops are in the field with little or no connectivity to VPN or the internal network. They are usually at a client location behind relatively strict firewalls with only connetivity to the web. I need to be able to have the agents connect where ever they are whether it be at home, Internet Cafe or
Growing list of "unapplied patches"
I have a workgroup of about a dozen computers. 11 Windows 7, 1 x XP. First problem... Desktop Central always has the configuration as in progress (which I see is expected for workgroups). The list of patches is growing. All patches are being shown as "Patch is already installed" or "Patch is not applicable..." Either way, they are never removed from the list of patches. When I do the next download and draft it redownloads all of the patches, and says that they all still need to be applied to
Error on Page
/agentSettings.do?actionToCall=showSettingsPage# shows Errors on Page in Firefox: Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.5.30729; InfoPath.2; .NET CLR 3.0.30729) Timestamp: Tue, 12 Oct 2010 19:52:25 UTC Message: Syntax error Line: 935 Char: 19 Code: 0 URI: http://168.12.177.15:8020/agentSettings.do?actionToCall=showSettingsPage Message: Object expected Line: 1505 Char: 1 Code: 0 URI: http://168.12.177.15:8020/agentSettings.do?actionToCall=showSettingsPage
Install Agent in VPN Client
Hi, I am install the Desktop central server in our LAN Environment.But i am not able to install the Agent into the VPN client from the Web-Console.It show an error like this, "No network provider accepted the given network Path" any help me on this Waiting for your's Reply Regards Krishna
Quicktime Player installation Issue
Hi , I install the Quicktime player application both EXE and MSI on the client computer via desktop central.I am able to install the application buts not open it.During open it tells like"c:programs filesQuicktimeQuicktimeplayer.exe This application has failed to start because the application configuration is incorrect.Reinstalling the application may fix this issue" .I refers the below lines for installing the MSI of Quick time player from your Desktop central Guide: 6.6 Installing QuickTime Player
Migrate another server
I have Desktop Central 7 in server windows 2003. by problem with this server, i need migrate all desktop central to another server. I need help to migrate its.
Firebox and Adobe reader updates
Hi, I manage the Desktop central with few clients.I am able to install windows related patches perfectly on the client computers.But the option for Firebox and Adobe reader drop down not comes down under the Patch Magm tab.SO i am not able updates adobe and Mozilla firebox applications to latest one. Could u please give any sugession regards this error. Regards moorthi
webnms db restored, how do reschedule or update provisioningtemplate execution timehell
hello we have recovered a webnms database from several days ago. There were a number of provisioningtemplates scheduled which have not been executed. Is there a way of updating the date or time of the scheduled templates so they are executed immediately or rescheduled without having to cancel and reprovision? Thanks
Desktop Central - Dual Monitors
Hi, we have a problem where we cannot view a second monitor on our machines with dual monitors. There appears to be no extra little button to switch between monitors at the top of the remote sesssion window, DC just recognises the primary monitor. This is the case whether we are connecting to a laptop with a monitor in dual display mode, or if we are connecting to a desktop pc with two connected monitors. I've taken a look at the Computer Details > Hardware > Monitor for several machines, and while
Automate Patch deployment
I have set up a scheduled "Automate Patch Deployment" job on a few desktops to download and deploy missing patches. It just downloaded and finished but nothing was installed. I tried the same job but only for my desktop and this is what I got in e-mail and no patches were installed again. Please help! What am I missing? Task Name : NH-Desktop Task Started at : Fri Oct 01 16:30:00 PDT 2010 Task Completed at : Fri Oct 01 16:30:36 PDT 2010 Patch Scan Status : Patch Download Status : 12 patch(es)
Desktop Central - Failed to start the desktop central service. Reason: The specified service does not exist as an installed service.
Anyone know how to fix the following problem? Desktop Central - Failed to start the desktop central service. Reason: The specified service does not exist as an installed service. I installed the latest update for Desktop Central and now the desktop central server won't start. I reinstalled it, but that didn't correct it either. Thanks, DW
How to remove an applied configuration
Hello! My name is Kelley. We are using Desktop Central and are currently testing out using configurations to lock down our machines. The problem we are having now is we aren't sure how to unlock the machine. Once a configuration is applied, what is the easiest way to remove it? Thank you for your help. Sincerely, Kelley
Move MySQL db to MS SQL server
Can Desktop Central use Microsoft SQL server for db ? How to do it ?
Software Deployement
When You create a configuration with applications added to it. If after installation you remove one of the installed apps, will they get redeployed? If not is there an option to have the agent check if he misses an application and if so redeploy it? Thank you
When can we expect a Unified agent - Auto select distribution servers?
Are there any plans to build a smart unified agent that will aromatically select the closest distribution server? as the current distribution frameworks is really useless unless you only support desktop computers? EPO does this currently and it works fantastic, you only need to install one agent and it selects where to get its updates from depending on what subnet you are on / Ping times.. etc.... I would assume that the majority of companies using Desktop Central have a large laptop workforce
Remote control firewall
I am receiving an error that "firewall is enabled" when trying to remote control into some of our computers. When I turn off Windows Firewall, it works. Inventory scanning and configurations work fine. What ports/files need to be opened on the client side? Also- what agent is best for managing laptops in a VPN environment. We are not going to connect to them unless they have a inside address.
Pre-install script does not work
Trying to install MS Office 2010, using a pre-install sript to determine if it is already installed. Using script from MS which is for group policy deployment. It returns an %errorlevel% = 0 if it is installed and =1 if not. I set the pre-install script settings to continue install when a 1 is returned. This does not work, the install starts either way. I have modified the script to reverse the %errorlevel% returns as 0 is not installed and 1 is installed, and modified the settings for pre-install
Out of Disk Space
We have around 4000 computers that are managed. Hardware requirements are listed as 20GB for this number of managed computers. We are over 150GB of used storage and are out of space on our Desktop Central Server. How can we reduce space? All non-essential system files have been removed and 'old files' have been compressed using cleanmgr.exe.
Undo a configuration setting
I successfully used DC to deploy a configuration to a specific user to restrict changes to the desktop wallpaper. Unfortunately I did that before I changed the wallpaper. How to I re-enable the privilege for this user so I can reset the wallpaper? No problem in Admin, just in the restricted account.
Failed Agent Install
Logon Failure: The target account name is incorrect thats the error i get when trying to install the agent. What direction should i go in, i didnt see any KB showing a solution. Thanks ~Tyler
Language Change
Hi, I will like to know if its possible to change the language from english to spanish without re-installing the software. Thanks and regards!
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