Desktop Central Remote Control Features
Can you connect/disconnect client PC from VPN while remotely connected? Furthermore, can you access remote PC while on outside network?
KB2538243
Why when I manually check for Windows updates my server reports KB2538243 is missing, however desktop central says it isn't? https://www.manageengine.com/products/desktop-central/patch-management/Microsoft-Visual-C++---2008-Redistributable-(x86)/vcredist_KB2538243_x86.html#
schedule service restart
How do I schedule a service restart configuration? I'm migrating an unhealthy server, and need this service to restart periodically. I figured there was an easy config I could push but can't find a way to do it. Sorry if this is obvious, but I'm baffled why I can't find a way to use DC to do this.
update drivers with manufacturer's tools
Hello, it could be great if desktop central can manage the tool of manufacturers lenovo (ThinkVantage System Update) asus (asus manager update), dell (dell system detect) which can update drivers of desktop's Regards Cyril COHU
How to disable Windows Update completely for use with Desktop Central
All, I am in the process of migrating away from WSUS and over to using Desktop Central to manage all the patches in my (very) small network. WSUS has been so-so - it worked - but required too much overhead than I have time for. Desktop Central on the other hand - requires very little setup and almost zero maintenance time. This past weekend - I stood up a new Windows 2016 server which is running great along with Desktop Central While I am very familiar with the usual WU GPO settings to get Windows
More than desktop management... (printers, assets...)
Hello, desktop central is focus to manage only desktop. Do you think to add others asset management (printers through snmp) and other devices/assets to follow them in same console (i see asset explorer exists) but it"s in other/external software. main console to manage all (with options) would be better thansks
Office 2016 deployment tool
Trying to download MS18-O365. it appears to download successfully but it says failure. the error message is "Unable to Execute Command" under remarks. and the size is 0kb
8hr Postpone Reboot
We are currently testing DC as replacement to our current patching nightmare and one of the common questions people ask me if they can postpone restarts in 8hour intervals. They know there is option for 15min/1hr/4hr but I guess they want 8hours as well.. would it be possible to request a future to have 8hours in that list as well? -Thank You
August 2018 Patch Tuesday Updates from ManageEngine
Hello peeps, Good day. Quick update on the August 2018 Patch Tuesday. New Security Bulletins : 2018-08 Security Update for Adobe Flash Player for Windows (KB4343902) 2018-08 Security Only Quality Update for Windows 7 and Windows Server 2008 R2 (KB4343899) 2018-08 Security Only Quality Update for Windows 8.1 and Windows Server 2012 R2 (KB4343888) 2018-08 Security Only Quality Update for Windows Server 2012 for x64-based Systems (KB4343896) 2018-08 Delta Update for Windows 10 Version 1607 and Windows
Software Removal
I was tasked with removing Larson VizEx Reader from 41 machines. I did some research and found the uninstall string which I used to remove the software with Desktop Central. So far I have only had a couple of failures which were related to the OS being 32 bit. The problem is the configs are successful but when I run my custom report it still shows all 41 machines listed as having the software installed. I have tried changing some of the criteria on the report. Rebooting the server just in case the
How to get emails sent using FQDN instead of hostname?
In the generated emails, the links back to the server are listed as https://hostname:8383 but we'd prefer them to be https://hostname.domain.tld:8383 Where can we change this? The cert in use needs the FQDN to be valid.
Software Deployment fails - Could not copy the installables to the client computer : The system cannot find the path specified.
I'm trying to deploy packages to clients, however this always fails with the error: Could not copy the installables to the client computer : The system cannot find the path specified. Installing the very same packages through the self-service portal works though. I have checked the deployment log and something interesting shows up - as you can see ManageEngine joins the local ProgramFiles path together with the UNC path of the network share of the repository. This, of course, does not exist. > C:\Program
When do the patch Tuesday patches get synced to the ME database?
We're pretty new to ME DC. How quickly do the patch Tuesday patches get synced to the patch database? I've updated a couple of times today but have yet to see them come through. Thanks!
Microsoft Patch Tuesday July 2018
Hello peeps, Good day. Quick update on the July 2018 Patch Tuesday. New Security Bulletins : 2018-07 Security Update for Adobe Flash Player for Windows (KB4338832) 2018-07 Security Only Quality Update for Windows 7 and Windows Server 2008 R2 (KB4338823) 2018-07 Security Only Quality Update for Windows 8.1 and Windows Server 2012 R2 (KB4338824) 2018-07 Security Only Quality Update for Windows Server 2012 for x64-based Systems (KB4338820) 2018-07 Cumulative Update for Windows 10 Version 1607 and Windows
Outlook 2016 keep crashing after geeing security patch update on Aug-16-2018
Outlook 2016 keep crashing after geeing security patch update on Aug-16-2018. Application: Outlook 2016 OS: Windows 10 Issue: Outlook keep crashing after user try open email attachment Security patches: MSWU-2957 Update for Microsoft Outlook 2016 (KB4022230) 64-Bit Edition Unrated Approved Non Security Update Resolution: After installing this security path from windows 10; outlook 2016 is not crashing any
AWS AMI
We are trying to put our entire Desktop Central Infrastructure in AWS (currently on prem). I have manually built the DC server and a remote office in a different availability zone. I am having an issue with roaming systems connecting back to the console (our goal). Here is a quick overview of what I have setup. Win2016 server with DC installed (manually) in Ireland Availability Zone on a private subnet Win2016 server setup as remote office in North Virginia AZ on a private subet Elastic Load Balancer
Enhancements in Automated Patch Deployment
To keep up with the cyber industry's security demands and requests from a few customers, ManageEngine's Patch Management module has undergone a few enhancements in the 'Automated Patch Deployment'(APD) functionality. We will shed light on what's new with the latest APD feature. What's new? The newly upgraded APD calls for an automated scan(instead of manually scheduled scan) as soon as the server synchronizes with the Patch Database. The missing patches are detected on each of the machines in accordance
Enrollment via URL doesn't work
Hi Team I trying to enroll an iPad with the enrollment URL, like I usually do. After the Profile setup the webpage show me an error that the Enrollment can't be completed. And If I watch on the MDM I see this error "APNs not reachable from iOS device due to 5223 Port Block" I checked my firewall and the port 5223 is not blocked. Any suggestions? I'm on the build 10.0.189 thank you Stefano
Patching behavior of newly added Windows machines?
We're deep in our trial of Desktop Central. I'm seeing what I consider odd behavior on newly added windows machines. I add the DC client to a machine, and the first thing that happens is that for any applicable APD task, the machine goes into the "patching complete" state in APD no matter how many patches it has lined up. It then stays in that state until at least the next vulnerability DB update, and sometime after that runs patches. This can take up to almost a day unless I force the patches. Is
Office 2016 Deployment
I am having trouble deploying Office 2016 and Office 2013 using Desktop Central. I can deploy them fine manually so i know the configuration file is correct but Desktop central does not deploy. The package shows executed and the logs look ok but nothing happens. I can deploy other things like acrobat and Visio 2016 so I know the network permissions are correct.
Add computer/device not connected
I would like to know if it's posible to add a computer or a devices that are not conected to desktop central. If it's posible where i can find the info on how to doit? tnks
Blocking internet from Desktop central
I want to blocking internet for windows OS from Desktop Central so we can set the user can only access the local network. Can be a request the custom script?
Show Name of Software Patches being installed
I wanna let Users know what kind of patches are ready to install, currently the Agent only mentions "Updates available" without being able to see what kind of applications are being Updated. How can i show the list of patches?
Feature Pack Deployment Failing
I followed the instructions for Feature Pack Deployment and the deployment is failing with "Unable to download dependency patch (104980) from the server." The ISO's are named as listed in the instructions and are in the correct folder on the server. We are currently on build 149 Thanks
W10 Upgrade (64bit) from W7 32bit
Hello, we have a Windows 7 computer with 32bit installation. DC now says that it can not be upgraded to a Windows 10 with 64bit technology. Is that possible anyway?
Office 365 Update fails to install
Update for Office 365 Deferred Channel Version 1705 (Build 8201.2200) -(x86) has failed to install on the majority of our computers. It states under remarks "The system cannot find the file specified." Has anyone else experienced this issue? Thanks! -Matt
Cloud Version for Desktop Central
Is there a Cloud Version for DC? I did not find a reference to it and our group would be interested. We have 1800 PCs managed by DC. Mike
DC user creating issue when enable SDP technician access to DC
Hi. I'am testing integration between SDP 9.3 and DC 10.0. Integration was configured using the guide. When I create technician in SDP and enable access to DC and MDM for him, a user with empty username is created in the DC. Domain name is filled, but User name is grayed out. This technician can log in to SDP and have access to DC from SDP, but can't log in to DC without SDP.
ManageEngine Desktop Central introduces an all new OS imaging and deployment add-on
Greetings from ManageEngine Desktop Central! Great news for Desktop Central users! We are glad to inform you about the newest arrival to Desktop Central family, an all-new OS imaging and deployment add-on to help administrators automate OS imaging and deployment tasks from Desktop Central console. With this new feature release, Desktop Central will now serve as a one-stop solution for complete PC lifecycle management, supporting all tasks from provisioning of OS, managing the desktops to retiring
Manage desktop central console over WAN, secure gateway configured
Hi all, We just purchased Desktop Central to replace SCCM, third party software patching system and our bomgar account. I successfully have DC agents and MDM agents communication from internet through secure gateway to or DC server. How do I make it so my IT team can use the DC Console to manage desktops? I also would like them to be able to use the Android/iOS app. When I try to access the console from a remote connection, it hits the sender however we just get a white screen in the browser.
Windows 10 Feature specific deployments
Hi, I have a deployment that I only want to deploy to Windows 10 1803. There isn't an OS option for the different Windows 10 feature updates so I was thinking of a dynamic custom group but I don't get an option for that either. How could I deploy to only one feature update release?
List of Microsoft Security patches ManageEngine is not allowing to be Installed
Does anyone have a list or know a quick way to come up with a list of all the Microsoft security patches that ManageEngine is not allowing to be installed on systems because of the issues these patches are causing? Thank you -Gerald
Self Serve Portal stops working with removal of SMB1 protocal on Windows 10
After all of the WannaCry action over the summer - today I finally got around to removing the SMB1 protocal from several WIndows 10 ENT workstations. It tried it first on a few test VMs and did not see any impact. However - when I tried this on a real workstation on the floor running Windows 10 1607 - I immediately noticed that the Self Serve Portal started kicked out some odd ball errors. To be clear - I am going in through COntrol Panel->Programs->Add Remove WIndows Features (see attachment) I
Using one domain service account for multiple domains
Hello, I am setting up DC in our environment for the first time. I have used it before at my previous company but on a single domain. My current environment has 4 separate domains and I was wondering if there was a way for me to add domains via one service account thats on the top level of the forest? When adding credentials in SoM is specifically states not to prefix the username with a domain. Any help would be appreciated.
Finally upgraded to enhanced APD and need some help understanding what i am looking at
We finally upgraded to the new APD model. We upgraded from .190 to .239. What i am trying to understand is what am i looking at and the methodology in place so that i can track success, failures and how the process is developing during the actual deployment windows. This is a test job I set up. I set it up yesterday (Aug 5th). These screen shots are from the next day (August 6th) When we go in the job we see the deployment summary which is 227 successes You can see in the configs this is set to
Red hat and centos patch support
Is centos and redhat patch support added on the MSP and Enterprise editions ? Info required please!
Cannot activate new license for MSP
Hello, I am trying to activate the license sent to us for the MSP version. However, I just get an error message (see attached). I've tried opening a support case unsuccessfully as well. This has been an ongoing issue for some time now.
deploy configuration that reapplies continuously
Is there a way to deploy a set of packages to systems after they are joined to the domain? Also, is there configuration I can create that always ensures a package or set of packages is always installed? Thanks
Desktop Central Wont start
After installing windows update KB4338822 on the desktop central server, the application will no longer start. Anyone else having this problem or have a resolution? EDIT: so it seems as though i can still access desktop centrals site, its just that the icon is no longer in the systray on the server and will not open when clicking the shortcut.
Desktop Central report computer with FileVoult
Hi, how can I get a report about FileVoult enabled (and details) computer? Regards
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