Desktop Central report computer with FileVoult
Hi, how can I get a report about FileVoult enabled (and details) computer? Regards
How does third party patching behave when the software to be patched is running?
If third party patching is enabled during the refresh cycle, how does it behave if the software to be patched is running? Does it skip the install, fail, or try to shut down the third party software to run the patch? Thank you!
Fix for Desktop Central server port in use issue
Hello everyone, Greetings from Endpoint management technical support team. A recently released windows patch has some issues which apparently shows ports as occupied when the application server releases its port for a restart. You'll find the known issue note on all the problematic updates as shown below. Known issues in this update Restarting the SQL Service may fail occasionally with the error, “Tcp port is already in use”. This issue is resolved in KB4345459. This has also affected the Desktop
AntiVirus Definitions
Can desktop central report of the AntiVirus definitions of Windows Defender?
Samsung Galaxy S7 - workspace license expired
We are using MDM in Desktop Central to manage our Samsung phones. Just recently, one of our users is getting the message that his workspace license is expired and it won't let him do anything. We do not use workspaces on our phones. This is the second user this has happened to. Any insight as to why? C.Durbin
Microsoft Office 365 x86 patch failure on Windows 10...
I have a client with ten identically configured and installed HP DeskPro PCs, running Office 365. Patching of Office has been running fine for months. However, recently, I have had two PCs starting to throw an automated patch error: Patch ID Bulletin ID Patch Description Vendor Patch Type Severity Remarks Deployed Time Release Date 24975 MS18-O365B Update for Office 365 Business Edition Monthly Channel Version 1806 (Build 10228.20104) Microsoft Security Update Critical This version
Server will not start
Performed update to Desktop Central following the instructions (updated to 10_0_0_SP-258). Was warned that it could not continue because services were still running. I had stopped the services, but decided to close the install and figured I would try again later. Tried to start Desktop Central. It will not start. It either starts, then stops. I start vacation in three hours. I need to fix this before I go... Suggestions? I rebooted the server and the service did start again. But I am nervous about
updatemanager wont run I run updmgr.bat and i get B A T C H R E C U R S I O N exceeds STACK limits ****** Recursion Count=593, Stack Usage=90 percent B A T C H PROCESSING IS A B O R T E D
I have version 10.0.203 trying to upgrade
Inventory of other devices
Is there any way to add external hardware, such as conference phones or displays, to Desktop Central's Inventory?
Self Service Portal Let user to interact with installation
How do I set it so that some apps in the Self Service Portal are set to "Allow user to interact with installation window"?
Configuration - Software Deployment package, Pre-deployment uninstall existing package, Post-deployment copy file into user AppData path
Hi, I need to copy a configuration file into the users profile paths for all users Post-Deploy. Install application using Desktop Central Copy ConfigFile.xml to all user profile folders after install is complete I have tried a few PowerShell script options to copy the file from the Desktop Central path to all the user profile folders %LOCALAPPDATA%\New Application\Folder\ConfigFile.xml The paths for "\New Application\Folder\" do not exist. So I need to create the directory structure and copy the
Configuration results display Failure - Reports show successful
Setup a configuration to upgrade windows 10 with the "Windows 10 Deployment 1709". I followed the steps on the knowledge base article to deploy the 1709 Update. The problem is I setup a config to deploy to our South Dakota location. I ran a report to find all the Windows 10 OS versions which I downloaded and saved. I pushed the config and I have one machine which shows successful. I have 3 Failed and 2 in progress 5 in retry and 2 yet to apply. When I take the list of machine OS versions and compare
Remote Control favorites
It would be great if each user could have the ability to save favorite devices to remote control. I was thinking within the new search screen before searching, they could appear below.
Deleting declined patches
We decline Unrated and Low patches. They keep showing up in reports as missing. How can I completely get rid of the declined patches? Thanks! Becky
DHCP failover server fails with KB4338814
If you have installed DHCP failover server on a machine running on windows 10, version 1603, this post is for you: The latest cumulative update KB4338814 released on last Patch Tuesday (July 10, 2018) came out with a bunch of quality improvements and security enhancements but also had a bad bug that could potentially disrupt your network connection. Microsoft mentioned this bug in their support page as a known issue, quoting "After installing this update on a DHCP Failover Server, Enterprise clients
KB4018385: Your Office 2016 can crash.
What is the problem with KB4018385 update? The KB4018385 update is no longer available. It was removed because it causes Office 2016 to crash when you work with charts. Microsoft has not released a fix for this issue. Resolution: Uninstall the update with Desktop Central Microsoft recommends not to install this update. If installed in your network systems, then follow the steps to immediately uninstall the KB4018385 update using Desktop Central: 1. Navigate to Patch Management tab -> All Patches
Updates and Patched during work hours
Hi all, We are new to Desktop Central and have noticed a troubling trend. We have the policy to apply updates after hours, yet we have users with surfaces and laptops that refuse to leave them on and in the office over-night. What do you guys recommend to get these machines updated?
Custom script (vbsscript) issue in Pre-Installation (Post-Installation) activities in Software Deployment
Hi I create vbs script, that should check on 64-bit machine installed program in both registry uninstall keys: 64-bit key HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall 32-bit key HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall When I run this script localy it's work correct. I place this script in pre-installation and post-installation activities. When DC Agent run this script it's work no correct - script check twice 32-bit registry key (( This is because the DC agent
Device Configurations being redeployed
Senario: A device has a number of configurations deployed to it for icons, software etc. The device has an issue and is rebuilt. Once rebult the configurations that are still active don't deploy again on the freshly rebuilt device. Current Workaround: Remove the device from Desktop Central and add it in again. Does anyone have any other way of clearing the status's of a device without having to remove it and re-add it to Desktop Central?
Windows 10 Feature deployment via Self Service Portal
I'm attempting to configure Windows 10 1803 deployment to previous releases of Windows 10 via the Self Service Portal. I'm using the following command as a software deployment "\\DNSDomainName.local\DC Repository\Microsoft\Windows\10\1803\x64\Setup.exe" /ReflectDrivers "%programfiles%\McAfee\Endpoint Encryption\OSUpgrade" /auto upgrade /DynamicUpdate disable This command works fine manually but not via the Self Service Portal. Any ideas why. I just get a generic Windows Update warning '0x80070003
Information regarding DC security fix build 10.0.0.237...
Hi guys, I can see you've released a security fix. When I go to the link to download it I cannot find any information regarding what the fix is for. Can you please provide us with further information regarding this release? Thanks, David.
Desktop Central suddenly shows up 5 year old Patches ...
... that don't match as well. For more than 200 Systems! Installing those patches on a testsystem fails (See attached screenshot) For now, all systems are marked as highly vulnerable. So its not that easy to figure out the machines that are really highly vulnerable now. DC build is 10.0.236, restarted DC-Service, synced Patch database several times. Old patches remain after Patchscan of all Systems after syncing. Any Ideas?
Manage computer user group temporary
Hi: I want to know if DC can manage to add a specific group -like admin group - to a user temporary. After this period, revert the change user profile. Thanks for your support. Regards,
Application keeps re-installing
We used to use Waterfox and have now switched to Firefox as it is fully 64-bit, but Desktop Central keeps re-installing Waterfox when there is an update! How can I stop it doing that or block Waterfox?
Desktop Central Inventory information for offline devices
Dear Manage Engine Support. We are using Manage Engine (Desktop Central) since last few years and I can say it is a wonderful product which helped us a lot to manage our inventory. We have some requirements which I need you to help us to find out that if it is already available in “Desktop Central” or can be achieved by doing some customization. S.No. Requirement Desktop Central Team Remarks 1 Enter the information of newly purchased devices which stayed in IT Store but not issued to any staff and
Patch complaints June
Hi All we are newly installing patches on june month and it shows only 1500 computers patches missing. But we have 5,500 computer in our organization. how can i achieve june month patches for all 5,500 computer. Please help me.
Tray Icon modifications
Hi all, Does anyone know if it's possible to modify the tray icon and its menus at all? I've attached a screenshot and I've already looked in the settings for the agent tray icon settings and they are set as follows - (tick) in show agent icon in the System Tray. Every other option is un-ticked. However - as you can see on the attached - the user still sees the options of 'View Prohibited Software Details' and 'View User Logon Reports'. Ideally the only option I want people to be able to see from
Query report for hardware information
Hi, I'm trying to run a report in DC to get me some information. I can't see any default reports that give me that information so I'm wondering if it's possible to do it from a query report. I've tried searching the forums and doing a couple of similar requests. However I can't quite get the desired result. The system is running in postgressql and I'd like the following details. Machine name. System type (eg 32 or 64bit) Memory CPU model CPU speed Many Thanks!
2018-06 Delta Update for Windows 10 Version 1607 for x64-based Systems (KB4284880)
Any one else having issues with this - says it missing but fails to install. If I run it manually says it is not required. ME support have told me they have fixed it but it still isn't working
2018-01 Security Monthly Quality Rollup for Windows 7 for x64-based Systems - Meltdown and Spectre (KB4056894)
Are other people experiencing an issue with this patch returning every few weeks showing it needs installed when the clients already have it installed? When it fails it returns Unknown error code : 2145124329
Computer Up Time
We have a problem with some of our users leaving their computers on for several days/weeks at a time. Is there a was to get an alert when a computer has been up for more then a certain amount of time?
How to disable Desktop Central Remote control?
Is there a way to disable Desktop Central Remote control for certain computers. I would like it to be disabled for the servers. - Tasha
Desktop Central MSP 10.0.218 Agent install
Hi, I am trying to push the agent to PC's using the new Scope of Management feature. As we moved from the non MSP version to MSP, some of the PC's still have the old agent installed. Will the SoM install remove the old version or will that have to be done manually? Thanks Tim
Desktop central server 10.0.0.218 failed during upgrade to 10.0.0.236
Dear Team, We are using desktop central 10.0.0.218 and wanted to upgrade to 10.0.0.236. During the upgrade process the server got rebooting due to other application and now the desktop central server service is not getting started. And even not allowing me to upgrade again. Please help me to fix it
MSP vs Standard version
Does anyone have experience using both versions of Desktop Central? Is there a functional difference in the MSP version that makes it better for MSPs when compared to the standard version?
Agent slowing down computers?
Is anyone else noticing this? I have a few people that have complained of intermittent freezing. When I check DesktopCentral, the last contact time is usually right around the time they were experiencing the freezing.
Limiting Technician Login Timeout
Security seems like a good place to post this. It doesn't seem secure to allow technicians to disable their login timeout, without designing an administrative override.
"Windows 10 Pro for Workstations" OS is recognised as Windows 10 Beta (x64)
Hi, cloud it be, that DC has a problem with the detection of the OS "Windows 10 Pro for Workstations"? On our new Dell Precision Workstation "Windows 10 Pro for Workstations" is shown as "Windows 10 Beta (x64)" in the System Details.
Java 8.74 package on x64 machines
Hello I have been tasked to created a package that removed Java then installs Java 8.74 i586 with some necessary config after the install. I have created a package for 32bit machines however on 64 bit machines it fails to install with the error "The system cannot find the path specified." Please see log files below [ 2018-06-20 10:43:54:466 ] [ 11120 ] [INFO] SendConfigStatusUpdateEx : Successfully posted the Configuration status to the server . So going to trucate the datas available (if any) in
kb4284819 shown as missing with error but it is installed on the workstations
Hi, on all windows 10 workstation the kb4284819 is shown as missing and the deployment status is failed "Unknown Error. Code : -2145124329" But if I look at the workstation the patch is installed. Anyone else have this problem? Bye, Alf
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