API Error: Invalid Client
I am getting below response while trying to authenticate with https://accounts.zoho.com/oauth/v2/token endpoint with self client, { "error": "invalid_client" } I have checked multiple times that I am using correct credentials and code generated from api
RSS Feed for Security Updates - CVE Database
I'm aware of email subscription for security advisories however it is possible to also add RSS feed subscription to that page, Security Updates - CVE Database | ManageEngine Applications Manager? Here is an example from another vendor. Security Resources
Report for Marked Tasks
Would it be possible to get a report made for open Tasks that are marked and not yet assigned? It's difficult to keep track of these so sometimes if a task does not correctly change to assigned when it should it'll go untouched for a while until we accidentally
hyperlink removing from incoming requests
Good afternoon Is it possible to automatically remove hyperlinks when creating incoming requests via email in Service Desk Plus MSP? Or converting incoming requests to plain text.
Problem with Web UI MFA Enrollment - Invalid request
Hello! I configure Adselfservice Plus server with SSL + nginxproxymanager to use full domainname with letsencrypt Problems is only with Web UI MFA Enrollment Mobile phone Enrollment - Working! Windows PC client MFA - Working!
Agent Install Windows Issue
Hi, I try to install an Agent PMP for a Windows Server. Send event follow. Any idea? [20/03/2025 14:49:12][INF0]-AgentInstaller.exe is valid, verification success. [20/03/2025 14:49:12][INF0]-AgentLibrary.dll is valid, verification success. [20/03/2025
How do I hide Statues in the Problem module (also Tasks)?
We've started to use Request Life Cycle and this has the side-effect that we now have a lot more Request Statues than we used to. This also spills over on Tasks and Problem requests. Suddenly the list of possible statues are very long both for Problems
OS Deployer for DC MSP
What is the progress in preparing the OSD module for DC MSP? We have several clients who have been asking for this for 2-3 years. Any new news?
macOS enforce app installation / prevent app uninstallation
For iOS I am able to enforce app installation and prevent app deletion, is this possible for macOS? I want the user to have admin rights, but unable to delete certain apps and have them installed automatically.
Modifying Temperature Thresholds for Extreme Networks Switches
I need to adjust the threshold values for a group of Extreme Networks switches to prevent unnecessary alarms for the temperature.0 hardware sensor. For example, on one device: The current temperature is 73°C, and I receive the following alarm: "Hardware
Deprecation of Azure AD PowerShell and MSOnline PowerShell modules: No Impact on M365 Security Plus users
From March 31, 2025, Microsoft will deprecate the Azure AD PowerShell and MSOnline PowerShell modules. The modules will no longer receive updates or support from Microsoft. Administrators who rely on these modules for executing tasks and automation are
Deprecation of Azure AD PowerShell and MSOnline PowerShell modules: No Impact on M365 Manager Plus users
[Update - 30 April 2025] M365 Manager Plus now operates without AzureAD PowerShell and MSOnline PowerShell modules. M365 Manager Plus has removed its dependency on the Azure AD PowerShell and MSOnline PowerShell modules successfully. The product will
Problema de Algunos usuarios de AD que no se autentifican a ManageEngine
Buen día, Señores Tengo un inconveniente con algunos usuarios de mi AD que no logran autentificarse a la mesa de ayuda, algunos si entran y he verificado que no estén bloqueado, he probado cambiar desde mi AD la clave de dicho usuario para corroborar
OS Deployer Windows 10 IOT LTSC
Hiya, Has anyone setup a deployment for Windows 10 IOT LTSC? A client of ours has a few machines they want to simplify the deployment and we have a working knowledge of OS Deployer. So thought I'd ask here. Is there anything I need to know that differs
[Webinar] Why observability is crucial for your Kubernetes deployments: A fireside chat with ManageEngine and DevOps Toolkit
Kubernetes powers modern cloud-native applications, but achieving clear visibility isn’t easy. Managing workloads, optimizing performance, and controlling costs require the right strategies. Join us for an exclusive webinar on Kubernetes observability
[Webinar] Why observability is crucial for your Kubernetes deployments: A fireside chat with ManageEngine and DevOps Toolkit
Kubernetes powers modern cloud-native applications, but achieving clear visibility isn’t easy. Managing workloads, optimizing performance, and controlling costs require the right strategies. Join us for an exclusive webinar on Kubernetes observability
Trigger for reply to request
Hi, How to define a custom trigger just when technician reply to request? I want to run a script and call another API with technician's reply data. As matter of fact, I want to give technician's reply and send to another Message Instance like Whats App,
Custom Function in new API after 14900
Hello, I've got this message when entering a cf that we used to change status on reply. This custom function is using an outdated sdp.admin.leftpanel.helpdesk.notificationrules.hom API version. We recommend updating it to the latest API version. I can
Reporting on Assets - DB growth
We want to get a report out of our SDP's CMDB to detail the growth in the number of servers for the last 3 weeks. Next step would be to correlate with previous periods to estimate how fast that number grows, so we can then order the correct number of
Applications Manager extends monitoring support for 11 more AWS cloud services!
We are excited to announce our support for 11 more AWS services from version 17.4 (build 174800). With this extended visibility, you can get deeper insights into the interdependencies in your AWS cloud and optimize cloud performance with ease. Here are
RecoveryManager Plus build 6222 has been released with an issue fix.
We have released RecoveryManager Plus build 6222 with the following issue fix. Issue fix: An OAuth-based mail server configuration issue in builds 6206 and above, which prevented RecoveryManager Plus from sending email notifications, has been fixed. How
How DDI solutions supercharge connectivity in modern seaports - DDI Central webinar on April 17th
In global seaport terminal operations, the real anchor is a reliable network. But how can a network be built to maximize port efficiency? Explore how DDI solutions—centralized platforms for managing DNS, DHCP, and IPAM—help modern seaports establish a
Enrollment during GINA logon
Hi, We're trying to use the ADSelfService_Enroll.hta script to force/remind users to enrol in ADSS but are having a lot of problems running it. Typically we're met with the message that the "server unreachable" when the server is in fact reachable, all
Strengthen your AD security with Log360 Cloud's latest features
Log360 Cloud's recent update has a bunch of exciting Active Directory monitoring features. Here are the highlights: Account Lockout Analyzer: Detect, audit, and resolve Active Directory account lockouts with the new User Management report. This report
MSOnline Deprecation 3/30/2025
Our organization has recently been made aware that the MSOnline module has been deprecated by Microsoft last year and will cease working entirely after 3/30/2025. Seeing as this is still a pre-req for ADManager, do you have plans to switch to Graph? If
Request - Incidents
596 / 5 000 Résultats de traduction Résultat de traduction Hello everyone, This is not a request for problem resolution, but rather a request for advice. In Service Desk Plus, we have difficulty determining whether a request is a service request or an
[Free webinar] Creating a 360-degree SRE dashboard for your organization
Hi there, Are blind spots in your complex IT landscape causing instability in your infrastructure? It's time to regain control. Enhance IT operational resilience and efficiency with proactive site reliability engineering (SRE) tracking. Join our latest
Requester changed to 'system' - unknown email address.
Hi Not sure why this happening - or how to stop it. We can't control who sends us an email so we want the system to reply back to the requestor , not switch it to 'system'. What is a 'known' email address?
Define Target under configuration
I noticed that in the last DC update, you change the way to add a computer, group, ou etc Is there a way to add multiple items using the comma like the previous version? Right now If I need to do some quick deploy I need to select one by one every items.... Thanks Regards
Red envelope in notification center
Hi, We recently updated from v. 14620 to 14860. One notable change was in the notifications center. Previously, when a requester had replied to a request, the corresponding notification would show with a red envelope. Now it's just a generic "request"
Pick list field options drop off when request is updated
Hi there, We have noticed that our pick list additional fields options drop off when a request is updated (ie, group is changed or technician is changed) is this system behaviour? or do I need to configure something in the background?
Requester view of tasks and approvals
I would like the requester to have more visibility into the progress of their Request Catalog request, specifically with the progress of tasks and approvals. I would like the requester to be able to log into the system and see what tasks & approvals exist on their request, the status of each, and who they are assigned to. All requester views of this information should be read only. I would also like the requester to be emailed (email should include all details) when a task or approval is assigned,
[Free e-book] 5 hidden IT correlations you’re overlooking
Hi there, Is your IT team stuck in the constant loop of reacting to issues instead of preventing them? Fragmented data and siloed operations are the likely culprits! Uncover hidden dependencies and build proactive operations with the power of AI-driven
[Free e-book] 5 hidden IT correlations you’re overlooking
Hi there, Is your IT team stuck in the constant loop of reacting to issues instead of preventing them? Fragmented data and siloed operations are the likely culprits! Uncover hidden dependencies and build proactive operations with the power of AI-driven
[Free e-book] 5 hidden IT correlations you’re overlooking
Hi there, Is your IT team stuck in the constant loop of reacting to issues instead of preventing them? Fragmented data and siloed operations are the likely culprits! Uncover hidden dependencies and build proactive operations with the power of AI-driven
Patch Tuesday Updates: March 2025
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 2025-03 Security Only Quality Update for Windows Server 2008 for x64-based Systems (KB5053995) (ESU) (CVE-2025-24991) (CVE-2025-24985) (CVE-2025-24993)
Freeze Field in Tasks
Hello, Using the task template in ServiceDesk Plus, we created tasks with costs. We would like the following fields to be non-editable when the user selects the task: The fields: - Additional Cost ($) - Estimated Work And in the Actual Start and Actual
version 10000.
I want to transfer all the data from one server to another, it can't find version 10000.
Adding VmWare ESXi hosts to Desktop Central
Is it possible to add VmWare ESXi host servers to DeskTop Central? Thanks
Do we have the option to scan the Azure applications_Collebra
Dear Team, The customer is using Azure, which hosts multiple applications. The question here is whether Vulnerability Manager Plus will scan these applications and provide us with the vulnerability report. Please provide clarification on this. Regards
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