Patch Mgmt - actual Adobe reader patches not working
Windows 7 64bit Enterprise edition installation (German Windows). Adobe Reader MUI XI installed. Last with DC patchable version was 11.0.12 -> 11.013 Version 11.0.14 (patch ID 303121) and also actual security update 11.0.15 (patch ID 303268) state "not applicable for this target" When I try to install the msp files from the repository manually, installation works fine. So it is not an issue with the installation files. I suggest a problem with the conditions set in DC for the patch installation.
Logon Failure. The target account name is incorrect
I am new to Desktop Central and in the process of adding computers. When adding some of them, I am getting the failure in the above subject line. This has happened on servers. I also get "the system cannot find the path specified" when adding WIN7 pcs. I have checked the firewall and turned it off and the systems are turned on. in the case of the subject line, I can RDP into the machine with the login credentials set in the Edit Credential button. But when trying to install the agent still resists.
Inventory scan issue after update 92002
I recently updated my version of desktop central and after that my server started to have issue with inventory scan. I start to scan the inventory the agent is showing that it is in progress but after some time i just get msg Failed to initiate scan task for PC. Scanning timed out. The weird thing is that path scanning work fine the problem is only with inventory scan. Before the update everything was working fine. Can you help?
Pending Reboot Status
Does anyone have a good suggestion on how to see all workstations/servers which have a pending reboot status? I'm not very good with the report builder, but is it possible to generate a report showing which machines need a reboot to finish installing updates? I'm sure this is already a view somewhere in here, but I can't find it.
reset software inventory and rescan computer
I have uninstalled some software that had different versions installed. Upon removal the software inventory still shows the older version even though it is removed. Is there a way to reset the software inventory and rescan the computer? I can remove the agent and reinstall to update and correct the inventory. That seems too cumbersome. Perhaps editing the database?
Computer Hardware report
Is there a report to list what hardware the computers have? I want to run a report to see all the desktop monitors on computer in a certain remote office. I found how to just see all monitor in a remote office but it does not list the computer name I want to see that report but with what computer has what monitor. Is there a such a report?
some patches marked as not approved
I have the patch database set to automatically approve patches but I noticed today that a bunch of patches from March 8 were marked not approved. Is there a reason why half the patches this month got marked not approved? Most the patches not approved are Microsoft office but some windows 8 and windows 10 patches are getting flagged not approved. See my screenshot for example.
I want to Find Computer Name User is Logged Onto and locked out there
Actually some users complaining that their users ID always get locked out due to our police of three times incorrect password the user will locked out, but the user does not know on which computer someone is trying to logon by his user , so please can you assist me how to get the computers names on which the users is failed to logon and caused it to lock out.
Apple IPAd
hi i want to enable Geo Tracking in ipad, please help.
Reports for Windows 7 - user information
hi Team, I'm trying to find the users for windows 7 workstation. I was able to pull the "Currently logged in user" However the fields "Last Logon User" and "Computer Owner" were blank. Any idea why these fields are blank?
Antivirus
Dear All, Can Desktop Central Generate a report for (Outdated Antivirus Software), and if so, from where we can Generate the Report. Thanks and Best Regards, Samir Saadeh
Two Factor Authentication
I have TFA using Google Authenticator app on iOS with Desktop Central and was successfully using it. I had to changed devices and need to regenerate the bar code that I originally scanned to set this up. How can I get this added back to Google Authenticator?
Technician administraton
We were going to add some new users to our DTC environment but wanted to limit their access. My intention was to be able to create them jobs they could push out. However it seems that the write feature gives them full access to any one area and read does not allow them to execute anything in any given area. Is there any middle ground where a user is given rights to execute but not create jobs created by an administrator?
MySQL database
Was the server worked well, it was a Windows Server 2008 R2, and one day the mother burned, move to another platform with Intel did not work, the Windows does not start, reinstall the screw on the other, now we need to pull the database from the old axis. What actions can be solve the issue?
Lacking basic security?
I jmust upgraded to the latest version and ran a Nessus scan. Im shocked that have a Critical and several high! Anyone else seeing this?
Application Error
I followed this How-To Configuration: https://www.manageengine.com/products/desktop-central/windows-configurations-deploying-custom-wallpapers-how-to.html Policy Category Policy value Restrict changing wallpaper Active Desktop Enable Wallpaper Settings Wallpaper File: \\HELPDESK\DCSWRepository\Fairlead Default Wallpaper.jpg Position: Fill Permit User to Modify Wallpaper: No Screensaver Settings Action: Disable Screensaver Permit User to Modify Screensaver: No General Settings Disable "Windows
desktop central and service desk plus integration and 2FA
hi i have 1 login for desktop central which is the admin account i use and i also use this to link DC to service desk plus can i enable this admin account with 2FA on DC without it causing problems with service desk plus integration? thank you
Update from 92003 to 92041
I downloaded the Hot Fix "ManageEngine_Desktop_Central_9_2_0_SP-0_041.ppm" Update manager tells me that "The PPM file specified is not compatible with this product. What am I missing? Thanks
Ideas on deploying patches to freshly imaged systems.
I was curious if anyone uses DesktopCentral to do this? Our desktop support team uses SCCM to image/deploy new systems and re-image systems. The current method of deploying patches to these new systems is creating a task sequence and deploying a group of updates. This is time consuming however since that group of updates has to frequently be repackaged to add new updates. Until that is done it leaves a mess of patches that need to be manually installed after the system is imaged. We would like
Patches takes forever to install
We have configured automatic patch updated and my user community has been noticing that the patches takes forever to install. For instance, 30 updates will take hours to install. We are using top of the line hardware so I know that's not the issue. I have also noticed that each patch seems to create its own Windows Restore point. This means 30 patches will have 30 restore points created. Seems a bit excessive and is probably contributing to this issue. Does anyone have any ideas how I can speed
At My Wits End with Desktop Central - Cannot Package and Deploy Software
When Desktop Central works, it's fantastic, but I find that 90% of the time, it just doesn't work and the chat now staff it 100% incapable of actually solving any issues. My main problem is that when I push software (mind you, this software works fine when I manually install the msi on my machine), I either get a vague error message "fatal error" or I get a "succeeded" status and yet, when I go to the target machine, the software isn't installed. I've opened multiple support tickets on this, included
Current iTunes package for Desktop Central Self Server Portal is broken
Last night I created a package using the most current DS template for iTunes (12.6.0.95) (x64). The package was created successfully and was added to the Self Server portal on the desktop successfully. When I went to install on a desktop this morning - I hit an error right away via the Portal stating that a file could not be found. Upon inspecting the package within the Desktop Central - I immediately noticed that whoever created the package script - made reference to a file called iTunes6464Setup.exe
Inventory Audit Summary Report
We just started installing DC Agent to many computers and are getting a email the title of Inventory Audit Summary Report for the Domain "Workgroup" We have not found how this was enabled or know how to change it. Where might I find the configuration for this report. Mike
10.0.240, DPO Dashboard, great and wish for main page
Hello I try the last 10.0.240 version, and see a new function "DPO Dashboard": great new dashboard!!. I would just suggest to have on the main page, directs shortcuts of dashboard's available (from patch management, inventory, Dpo dashboard and other). see attachment thanks! Regards
Roaming WAN Agents - how do they update distribution server information?
Can someone please clarify for me how it is that a WAN agent changes the distribution server it receives content from? From the documentation it states in a few places that the Agent will be installed from the Distribution server if it senses an IP Subnet change? what I am understanding from that is that the DC Agent gets fully installed at each different location the user visits? Or does the agent just update some configuration files that contain the new Distribution server settings? My
Warranty/Shipping Details not populating
The vast majority of the assets in my site are not populating with the shipping or warranty expiry date, despite having the appropriate service tag loaded in. It has a mix between mostly Lenovo, Dell, and HP PCs. The odd thing is that it DID load for some of the Lenovo and Dell PCs. Please help! Having this load properly would help tremendously in our lifecycle management process.
Desktop Central Database Restore
Hello, I have checked the community and I cannot find an answer to my question. We are running the free Desktop Central 9. I want to move the application from a old server to a new one, I see how I can backup the DB, but how do I restore to maintain settings, clients and so on? Thanks, Chris
Word found unreadable content - message appears for every single word document
A user in our business has reported that every word doc he has gives the same error when he tries to open, some docs are over 4 years old, some are only a week old. The error happens wether he double clicks file, open file from within word - even with "open and repair" option. error: "The file XXXX cannot be opened because there are problems with the contents. Details - Microsoft office cannot open this file because some parts are missing or invalid" click ok then: "Word found unreadable content
Deploy some Microsoft KB - how to?
Hi All! I need deploy Update for Windows 7 for x64-based Systems (KB3080079) http://www.microsoft.com/en-us/download/details.aspx?id=49061 to all my PCs? How to ??
Migration of MySQL database Ms-SQL
I wanted to see how feasible is dektop Central migrate a MySQL database to SQL Server, the tool is able to withstand such changes.
Software Metering: Tracking Adobe Standard vs Adobe Pro
Howdy, We are trying to use Software metering to track the usage of Adobe Acrobat X Standard and Adobe Acrobat X Pro. While the usage is showing up it is identifying the products as the same. I believe that this is due to the following: The path and filename for both products are the same c:\Program Files (x86)\Adobe\Acrobat\Acrobat.exe The file version reported is the same (assuming both are at the same patch level, in our case it is currently 10.1.15.11) The product name as reported by examining
mySQL data calls for third party applications
We have multiple reports set up to auto generate a wide array of data points. The issue we have is, that even though it works it is spamming the heck out of people. Also we require multiple reports to build a data point that we are looking for. Its simply data overload and at that point the data can be overlooked or ignored by the end user. What we would like to do is query the MySQL DB to pull the required data directly into something like excel or share point. This way when the data is needed
any plans to change how Script deployment is handled?
Currently a connection of some sort is required to deploy certain types of scrips using DTC. This could be a logged in user or a active RDP session. In an environment ruled by end user desktop/laptops that seems fine however in an environment comprised of only servers where there should be minimal direct log ins that makes that particular module rather useless. We hit up support and were told this was just the way it was. Are there plans to change how scripts are run in order to accommodate not directly
Agent connection history
Hi, Anybody knows how to find out from the desktop central server the history of agents disconnections. I am trying to find out when the agent disconnected from server (basically for how long it had been disconnected). Thanks, Roy
Environment Variable
I'm trying to get Desktop Central to set a User Path Environment Variable based on the current log on server. IE Variable = LogonServer Value = CURRENTDOMAINCONTROLLER Where CURRENTDOMAINCONTROLLER is equal to the Domain Controller that last processes their log on request. Does anyone know how I might go about getting this done? Thanks, b
Computer name in scheduled reports are allways masked
Hi, we're currently evaluating BSP and noticed that the computer name in scheduled reports are allways masked even if the export settings are set to "retain personal information".
Script for installing agent on mac os systems
maybe there is a way to easy install agent on mac os systems
Password change interval
I have a password change interval set on my domain that is greater than 45 days but is not out of compliance for my security policy. How do I change this server setting so it does not flag every one of my servers as highly vulnerable? -Michael
End of Support announcement for Windows Server 2003, Windows Server 2008, macOS 10.11, macOS 10.12, and macOS 10.13
Dear Valued Customer, This forum post is to inform you of a significant update regarding our support for legacy operating systems. Effective December 31, 2024, Application Control Plus will officially discontinue support for Windows Server 2003, Windows
Best Practices Question
First background on my set up. I'm the sole Desktop Admin for a company with right at 800 Machines. 9 out 10 of those are Desktops. Little over 200 reside in my local building. The rest are spread across the country. I have two larger sites with about 300 machines each that both have their own Distribution Server. So Question: How should I group these machines together? How many should be in a single scan, download, and deploy task? Here's why I ask. When running a single machine through the update
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