[Masterclass 2025] Episode 2 - Leveraging PSA capabilities in ServiceDesk Plus MSP [July 30]
Hi there,
In the second episode of ServiceDesk Plus MSP Masterclass 2025, we will discuss how you can optimize resource availability, track accurate technician efforts, automate billing and invoicing, and improve real-time visibility into service desk operations with PSA capabilities in ServiceDesk Plus MSP.
A sneak peek into this epiosde's agenda:
Implement Time Sheets to accurately capture and review the time spent by technicians on various activities.
Set up personalized service offerings and enable seamless, automated billing operations.
Optimize resource allocation and manage technician workload with Resource Management and Maps integration.
Use the MSP Business Dashboard to monitor your business's health at a glance.
Gather actionable insights on service quality by initiating User Surveys.
After the product demo, you'll also have the opportunity to interact with our product experts through a live Q&A session.
Date: July 30, 2025
Time: 11am BST | 11am CDT
Duration: 60 min.
Regards,
Aditya