Hi there,

In the sixth episode of Masterclass 2025, learn how to set up the essential configurations of change management in ServiceDesk Plus. We'll discover how to build change templates for the various change types, craft a visual workflow builder for deploying changes, and leverage release and project management capabilities to ensure successful deployment of changes.

In this episode, we'll walk you through:

• Configuring change management attributes like the change advisory board (CAB) and change stage and status.

• Designing change templates for various types of change, like standard and emergency changes.

• Crafting visual change workflows on a drag-and-drop workflow builder.

• Setting up automations to manage changes from the submission to implementation phase.

• Leveraging release and project management to deploy changes effectively.

After the product demo, you'll also have the opportunity to interact with our product experts through a live Q&A session.

Date: July 31, 2025

Time: 11am BST, CDT, and PDT | 3pm AEST

Duration: 60 minutes

Save your spot now

If you have any questions, please write to us at hello@servicedeskplus.com. We’re always happy to help.

Regards,