insertion d'une image en base 64
Bonjour je n'arrive pas a ajouter une image a un modele de réponse. Je rajoute la partie HTML a mon message, tout apparait correctement. Mais quand je sauvegarde, l'image disparait. j'ai fait des captures d'écrans, pas a pas. pouvez vous me dire si
Recovering deleted on-premises Exchange mails
This post will explain how you can restore entire mailboxes or individual mails from an existing on-premises Exchange backup using RecoveryManager Plus. Note: Make sure you have a valid backup of your on-premises Exchange mailbox. For detailed instructions
[SD-96503]Change Conversation Reply Template, pre-filled To: field, conversation notifications
I would like to see a customizable template added to the system for managing the replies sent from the Conversations tab on change requests. In addition, it would be great if when I choose to reply to a message there it included the sender from the message
New @ Function Problem
HelloWe were using the new function where you can mention users or technicians with an @ Symbol. With technicians it seems to work fine. However, if we mention a regular user and then try to show the system Notifications, they won't load anymore.
[SDF-95129] Scheduler Should Be Controllable Groups
SDP 11.203 MS SQL. We would like see SDP add a feature where the scheduler could be assigned a manager for a group of technicians and that manager would be able to see all of the technicians in the group in the scheduler, make ticket assignments, etc.
Add asset to Reqest?
Hi, Can I assign an Request to an Asset? Ex: We have 200 network sites where our users work (They Exist as Assets in SDP), sometimes our network vendor have problem with comunication on sites and I would like to make an incident when this happens and
[Free e-book] Back to work: An IT admin's guide
As employees begin to return to the office, organizations need to adapt to the requirements of new-age workers. Read our e-book to learn how to transform your workplace to keep up with changing dynamics. Download now .
[Free e-book] Back to work: An IT admin's guide
As employees begin to return to the office, organizations need to adapt to the requirements of new-age workers. Read our e-book to learn how to transform your workplace to keep up with changing dynamics. Download now.
Online training: Free virtual training sessions (July 27 and 29, 2021)
Kick-start your journey into the world of analytics with our experts. Tailored for beginners, these sessions will help you learn how to: Import data from various sources. Create custom reports and dashboards using Zia, our built-in AI assistant. Share
Change attachment size
How do you change the file attachment size in SD+ 11300? I have found other posts saying this is changed in the Admin > Self Service Portal settings, but I do not have an option for file attachment size. Thanks.
ADSelfService Plus now supports Passwordless Login!
Hello everyone, We are glad to announce the release of ADSelfService Plus build 6108 with the following features, enhancements, and issue fixes: Features Passwordless Login: ADSelfService Plus and other SSO-enabled applications can now be accessed using
Automatic scheduled reply every 3 days
I did a search but found nothing, however I may be using the wrong verbiage. I am looking for an automatic reply email that would go off after say 72 hours. A "Hey, haven't heard from you, still having this issue? if not let us know, if so, please
[Contd] 9 Zero-days fixed in July 2021 Patch Tuesday
For CVE-2021-34448 Patch ID Bulletin ID Patch Description 31717 MS21-JUL6 2021-07 Security Monthly Quality Rollup for Windows 8.1 for x64-based Systems (KB5004298) 31718 MS21-JUL6 2021-07 Security Monthly Quality Rollup for Windows 8.1 for x86-based
[Contd] 9 Zero-days fixed in July 2021 Patch Tuesday
For CVE-2021-34448 Patch ID Bulletin ID Patch Description 31717 MS21-JUL6 2021-07 Security Monthly Quality Rollup for Windows 8.1 for x64-based Systems (KB5004298) 31718 MS21-JUL6 2021-07 Security Monthly Quality Rollup for Windows 8.1 for x86-based
[Contd] 9 Zero-days fixed in July 2021 Patch Tuesday
For CVE-2021-34448 Patch ID Bulletin ID Patch Description 31717 MS21-JUL6 2021-07 Security Monthly Quality Rollup for Windows 8.1 for x64-based Systems (KB5004298) 31718 MS21-JUL6 2021-07 Security Monthly Quality Rollup for Windows 8.1 for x86-based
9 Zero-days fixed in July 2021 Patch Tuesday
Hello everyone, July 2021 Patch Tuesday comes with fixes for 117 vulnerabilities, out of which 9 are zero-day vulnerabilities. All the zero-day patches are supported by Vulnerability Manager Plus. The details of the zero-day vulnerabilities are as follows:
9 Zero-days fixed in July 2021 Patch Tuesday
Hello everyone, July 2021 Patch Tuesday comes with fixes for 117 vulnerabilities, out of which 9 are zero-day vulnerabilities. All the zero-day patches are supported by Patch Manager Plus. The details of the zero-day vulnerabilities are as follows: CVE
9 Zero-days fixed in July 2021 Patch Tuesday
Hello everyone, July 2021 Patch Tuesday comes with fixes for 117 vulnerabilities, out of which 9 are zero-day vulnerabilities. All the zero-day patches are supported by Desktop Central. The details of the zero-day vulnerabilities are as follows: CVE
Mozilla releases security updates for Firefox 90 and Firefox ESR 78.12
Hello everyone, Mozilla has fixed several high severity security vulnerabilities in Firefox 90 and Firefox ESR 78.12. The details of the vulnerabilities fixed are as follows: Platform CVE ID Vulnerability Impact Firefox 90, Firefox ESR 78.12 CVE-2021-29970
Mozilla releases security updates for Firefox 90 and Firefox ESR 78.12
Hello everyone, Mozilla has fixed several high severity security vulnerabilities in Firefox 90 and Firefox ESR 78.12. The details of the vulnerabilities fixed are as follows: Platform CVE ID Vulnerability Impact Firefox 90, Firefox ESR 78.12 CVE-2021-29970
Mozilla releases security updates for Firefox 90 and Firefox ESR 78.12
Hello everyone, Mozilla has fixed several high severity security vulnerabilities in Firefox 90 and Firefox ESR 78.12. The details of the vulnerabilities fixed are as follows: Platform CVE ID Vulnerability Impact Firefox 90, Firefox ESR 78.12 CVE-2021-29970
WOL across subnet
Hi, I have question about function wol in Desktop Central. Normally, wol send the magic packet to turn computer on but the packet send by boardcast traffic so it can only turn on within same network (L3 device will drop boardcast by default). I wonder
Adobe releases updates (APSB21-51) to fix several critical vulnerabilities in Reader and Acrobat
Hello everyone, In this month's security release, Adobe has fixed several critical and important security vulnerabilities in Reader and Acrobat for Windows and macOS. If these vulnerabilities are exploited, they could cause arbitrary code execution
Adobe releases updates (APSB21-51) to fix several critical vulnerabilities in Reader and Acrobat
Hello everyone, In this month's security release, Adobe has fixed several critical and important security vulnerabilities in Reader and Acrobat for Windows and macOS. If these vulnerabilities are exploited, they could cause arbitrary code execution
Adobe releases updates (APSB21-51) to fix several critical vulnerabilities in Reader and Acrobat
Hello everyone, In this month's security release, Adobe has fixed several critical and important security vulnerabilities in Reader and Acrobat for Windows and macOS. If these vulnerabilities are exploited, they could cause arbitrary code execution
[Term of the Day]: LIPS
Term of the Day "Logical Inferences Per Second" What does LIPS mean? In artificial intelligence, LIPS is a measurement tool that identifies how fast an AI program can think and process instructions. The human brain works at about 2 LIPS.
Major Problems with Assets on 11205
We just recently updated to version 11205 and have several big issues. 1. Global Search gives an error when searching. (Attachment #1) 2. When searching all "In Use" assets, it will do a couple different things. The search can just result in an error,
Patch ID 106427
Has anyone else seen ME Patch ID 106427 (from 2017: https://support.microsoft.com/en-us/topic/update-for-windows-management-framework-5-1-for-windows-server-2012-c0ef0d3e-087a-3a13-62ed-bede7f32d47a) suddenly appear as missing on their Windows 2012R2
Asset Global Search
I'm just looking for some clarification on what this means. Does this mean that... A. If I have over 500 Assets, global search just won't work or B. If I search for something and there are 500 (or more) Assets that mean that criteria, It will only show
Windows PMP Agent service not starting
Hi, I have set up PMP and have it up and running. I have tried to remotely reset passwords but shortly after I receive an email notification that the password reset failed Please see attached. However the agent is installed on the endpoint server but the service will not start as I received an error whenever I try to start the service. Please see attached Looking at the logs, it says SSL connection failed: PMP Logs : Agent started IsValidCert() :The commonName is (WIN-PO3EQ7OF746) and the hostName
OPManager do not User Roles
Hi all, On OpManager, I cannot see custom users role. It's only Administrator and Operator. How do I use custom role. Thanks.
[SDF-55259] My Request Summary clarification
Hello, I have a very noob question regarding the request summary in homepage. I understand that the approval status "Pending Approval" is used to identify tickets that are "Awaiting Approval" in the "My Request Summary" but I am in doubt about the two
New Release: ADManager Plus build 7110
Hi, We are excited to announce that we have rolled out the latest build of ADManager Plus, 7110. You can download this build right away, from here. Mentioned below are the details of the latest release. New Features: OU-based delegation: Delegate a
AD360 build 4234 released with major enhancements
Hello everyone! We are pleased to announce the release of AD360's latest build, 4234. The highlights of this release are: Enhancements: Load all the integrated components instantly: All of AD360's integrated components will now load automatically once
[SDF-38974] Show envelope icon to requesters in the request list?
Hello, I couldn't find any setting about this so here I am with my question: Is it possible to show the envelope icon to requesters too, and not only technicians, so users know when a technician replied to a ticket directly in the list view? Currently
Why does DCM agent connect to some IP VPN?
Hello. Recently, UTM detects a lot of connections of DCM agents installed on local computers up to IP 172.30.112.1 - what is this? My UTM is blocking this activity: dst name: 172.30.112.1 dst port: 8383 Another IP address that dcconfig.exe connects to
Zero-day (CVE-2021-35211) discovered in SolarWinds Serv-U Managed File Transfer and Serv-U Secure FTP
Hello everyone, Microsoft has discovered a zero-day vulnerability in SolarWinds Serv-U Managed File Transfer and Serv-U Secure FTP. No other SolarWinds or N-able (previously SolarWinds MSP) products are affected. The zero-day is tracked as CVE-2021-35211
Zero-day (CVE-2021-35211) discovered in SolarWinds Serv-U Managed File Transfer and Serv-U Secure FTP
Hello everyone, Microsoft has discovered a zero-day vulnerability in SolarWinds Serv-U Managed File Transfer and Serv-U Secure FTP. No other SolarWinds or N-able (previously SolarWinds MSP) products are affected. The zero-day is tracked as CVE-2021-35211
Zero-day (CVE-2021-35211) discovered in SolarWinds Serv-U Managed File Transfer and Serv-U Secure FTP
Hello everyone, Microsoft has discovered a zero-day vulnerability in SolarWinds Serv-U Managed File Transfer and Serv-U Secure FTP. No other SolarWinds or N-able (previously SolarWinds MSP) products are affected. The zero-day is tracked as CVE-2021-35211
Upgrade version from 11207 to 1130
Hello, We just upgraded to the latest available version 11.2 Build 11207, but the Help - About menu states that the latest version is 11.3 Build 11300. If we follow the link for service packs, there is no file to download in order to upgrade from 11207
Next Page