Unable to create an alert that triggers if something is renamed in an OU
Hello all, I'm trying to create an alert that is triggered if someone renames a group in an OU. We have checked and the auditing is turned on for add/remove OU objects on the entire domain, so I don't think that's the issue. My current settings for the
SDCo-ordinator role, but no delete permission
We have created a "Default" role for our Technicians. With our Default role, all permissions are granted in all modules, except for the delete permission. When given just the this Default role, our Technicians are missing some of the features that the SDCo-ordinator role provides: Access to the Requests tab on the dashboard and the ability to see various technician charts on the Scheduler. However, the SDCo-ordinator provides the delete permission. Is there a way to give our technicians the
Spring4Shell RCE vulnerability [CVE-2022-22965] - All you need to know
About the vulnerability: Tracked by CVE-2022-22965, the Spring4Shell is a zero-day vulnerability arising in the Spring Core Framework. CVE ID Description Impact CVE-2022-22965 Remote Code Execution Zero-day * The CVE-2022-22965 has been published. **
Spring4Shell RCE vulnerability [CVE-2022-22965] - All you need to know
About the vulnerability: Tracked by CVE-2022-22965, the Spring4Shell is a zero-day vulnerability arising in the Spring Core Framework. CVE ID Description Impact CVE-2022-22965 Remote Code Execution Zero-day * The CVE-2022-22965 has been published. ** Currently,
Spring4Shell RCE vulnerability [CVE-2022-22965] - All you need to know
About the vulnerability: Tracked by CVE-2022-22965, the Spring4Shell is a zero-day vulnerability arising in the Spring Core Framework. CVE ID Description Impact CVE-2022-22965 Remote Code Execution Zero-day * The CVE-2022-22965 has been published. **
Not able to create " Incident - Additional Fiends - New Field"
Hi, We have not able to create the New Field in Incident-Additional Fields error "New Field Addition Failed". I attached screenshot and logfiles. Version: 12007 Db: MSSQL
Granular permissions for technicians
We have multiple technicians who help our customers and if can we add more Granular permissions to technician roles so that instead of giving them "ADMIN" access we can give them limited access to enroll/edit individual users or bulk edit/enroll users
How do I create a new Report Profile
Hello, I can't figure out how to create a new Report Profile so I can link my custom action. I'm following the guide here: https://www.manageengine.com/products/active-directory-audit/help/configuration/report-profile-categories.html There is no such
Set event log collection schedule
Hello! I have a question and I can't find in the documentation how to solve it. On weekends my inbox fills with emails stating that most workstations cannot be contacted: "Failure while collecting event log data - ADAudit Plus." I have already established
Auto reply from support group
Hi, I have managed to set up support groups to work how i want using the below article (https://forums.manageengine.com/topic/exchange-and-contacts-for-different-support-groups) What i would like to do next is for each support group to reply to the requester automatically to say the ticket has been logged with a reference number. I want each reply to be different for each support group. For example i create a support users called France, set the mail group address up as in the above article, but
Dell hardware monitoring via idrac....
Is there anyone monitoring their Dell HW through idrac and and a device template ? Who has a more sophisticate device template ?in mine only few monitors are available s we developed a custom one but it is still not very detailed.. Thanks
High availability connection failing after 5 minutes
High availability showing not connected after 5 minutes of services starting. Shows as alive before showing not connected. Error in the PMP0 log on the secondary server rubyrep process error: Exception caught: no connection to 'right' database| Going
Can i separate the Incident Catalog between incidents and requests?
We are trying to implement the self service Portal into our Company. It looks great so far but when i click on "I am facing an Issue" And "I need a new Service" it shows the same things in the Incident Catalog. Is there some way to seperate them?
Cisco C921 4P device template
Dear all can you provide us the cisco C921 4P router device template? Opmanager is wrongly discovering the named device and categorising it as a wireless controler, I've searched your template library but didn't find anything, not even anything for C900
Desktop Central Free training (Apr & May 2022)
[FREE TRAINING SERIES] Join us on our 6-part training series from April 6, 2022 to May 11, 2022 for a training session on ManageEngine's unified endpoint management solution - Desktop Central and its capabilities. REGISTER HERE Topics covered: April 6,
[CVE-2022-28219] Unauthenticated Remote Code Execution Vulnerability - ManageEngine ADAudit Plus
Severity: Critical CVEID: CVE-2022-28219 Affected Software Version(s): All ADAudit Plus builds below 7060 Fixed Version(s): Build 7060 Fixed on: 30th March, 2022 Details: ManageEngine ADAudit Plus had vulnerable endpoints that allowed an unauthenticated
Problem when scanning users from a domain
After upgrading from 11308 to 12001: When importing users from AD, I get the error "Exception occurred while enumerating Organizational Units."
View Mailbox Full Access ACL
Hello, I was wondering if there was a way to view a mailbox's full access permission list in AD Manager? I noticed that you can see the Send As list under the Modify Single users properties page but not the Full Access permissions list.
Is there a TOU banner when users access ADManager
Hi, my IT SEC group wants users accessing ADManager to occasionally be prompted with a banner containing the Terms of Use (TOU) for accessing ADManager, eg every 30 or 90 days. Does ADManager have anything like this?
Can't run from desktop icon
Hi After installing latest service pack I can`t run ADManager from the icon on the desktop. Running the command line from the BIN Folder : javaw.exe-Dproduct.home-..-Djava.library.path=..\1ib\native got 'javaw. exe' is not recognized as an internal
[Changes reverted] Windows 11 Upgrade patches will no longer be listed under 'Missing Patches / Installed Patches / Applicable Patches' [If 'Optional Updates' in Patch DB Settings is enabled]
Hello everyone, This forum post is to let you know that we have reverted the changes made earlier regarding the listing of Windows 11 Upgrade patches under Missing Patches / Installed Patches / Applicable Patches [If Optional Updates in Patch DB Settings
Agent Installations
I'm currently in the process of rolling out OpManager, Desktop Central as well as other ManageEngine products. If I currently have a Desktop Central agent deployed on a server do I also need to install the agent for OpManager as well or are they one in
Expanding on the Ageing Report for In Progress Reports
Hi, Could you please explain on how I could expand on the Ageing Report for in Progress? I would like the following. Technician Name: Tech 1 0 – 30 days (2 Tickets) Ticket 1 Ticket 2 31-45 days (4 Tickets) Ticket 1 Ticket 2 Ticket 3 Ticket 4We are
Pitstop Forums - Restrict posts in some sub-categories?
This is an idea associated with the Pitstop Community Forums, not ServiceDesk Plus itself, but as it's the only forum I participate in, I'm posting here. The 'General' area of the forums appear to be full of spam, but feel free to move elsewhere if appropriate.
Process Email Command Before Business Rule
Here's the setup: We have an Email Command that runs an EditRequest and 1) Adds Resolution notes and 2) updates a unique field with a "Closed" keyword. We also have a Business Rule that triggers when a ticket is edited and this unique field gets populated
Windows 11 Upgrade patches listed under 'Missing Patches/Installed Patches/Applicable Patches' [If 'Optional Updates' in Patch DB Settings is enabled]
Hey everyone, This forum post is to announce that from 28.03.2022, if you have enabled Optional Updates in Patch DB Settings, the Windows 11 Upgrade patches will be found listed under Missing Patches / Installed Patches / Applicable Patches view. If
Google releases fixes for several high severity vulnerabilities in its Chrome 100.0.4896.60 Stable Channel update
Hello everyone, Chrome Stable Channel has been updated to 100.0.4896.60 for Windows, Mac, and Linux. This update comes with 28 security fixes. The details of the vulnerabilities fixed are as follows: CVE ID Description Severity CVE-2022-1125 Use after
Google releases fixes for several high severity vulnerabilities in its Chrome 100.0.4896.60 Stable Channel update
Hello everyone, Chrome Stable Channel has been updated to 100.0.4896.60 for Windows, Mac, and Linux. This update comes with 28 security fixes. The details of the vulnerabilities fixed are as follows: CVE ID Description Severity CVE-2022-1125 Use after
Google releases fixes for several high severity vulnerabilities in its Chrome 100.0.4896.60 Stable Channel update
Hello everyone, Chrome Stable Channel has been updated to 100.0.4896.60 for Windows, Mac, and Linux. This update comes with 28 security fixes. The details of the vulnerabilities fixed are as follows: CVE ID Description Severity CVE-2022-1125 Use after
Windows 11 Upgrade patches listed under 'Missing Patches/Installed Patches/Applicable Patches' [If 'Optional Updates' in Patch DB Settings is enabled]
Hey everyone, This forum post is to announce that from 28.03.2022, if you have enabled Optional Updates in Patch DB Settings, the Windows 11 Upgrade patches will be found listed under Missing Patches / Installed Patches / Applicable Patches view. If
Add a "Add Signature" button to the WYSIWYG editor
It would be great if there were just a button on the editor for creating tickets / writing replies / pretty much anything that is a written communication from one user to another which utilizes the WYSIWYG editor. I know that the signature can be added
Google Chrome fixes one actively exploited zero-day CVE-2022-1096 in its stable channel 99.0.4844.84 update
Hello everyone, Chrome stable channel has been updated to 99.0.4844.84 for Windows, macOS, and Linux. This update comes with fixes for 1 actively exploited zero-day vulnerability tracked as CVE-2022-1096. This is a Type confusion vulnerability V8, which
[Changes reverted] Windows 11 Upgrade patches will no longer be listed under 'Missing Patches / Installed Patches / Applicable Patches' [If 'Optional Updates' in Patch DB Settings is enabled]
Hello everyone, This forum post is to let you know that we have reverted the changes made earlier regarding the listing of Windows 11 Upgrade patches under Missing Patches / Installed Patches / Applicable Patches [If Optional Updates in Patch DB Settings
[Changes reverted] Windows 11 Upgrade patches will no longer be listed under 'Missing Patches / Installed Patches / Applicable Patches' [If 'Optional Updates' in Patch DB Settings is enabled]
Hello everyone, This forum post is to let you know that we have reverted the changes made earlier regarding the listing of Windows 11 Upgrade patches under Missing Patches / Installed Patches / Applicable Patches [If Optional Updates in Patch DB Settings
Silent installation by Desktop Central
Good morning, I have a problem, when i launch a self extractor package from the script repository, on the user's terminal can see the prompt. But we didn't want that, how can i launch a silent installation to pc's on network? We have preconfigured packages
Change Management - report on CAB recommendations for change requests
SELECT changetocab.changeid "ChangeID", chdt.title AS "Title", ctdef.NAME AS "Change Type", ownaaa.first_name AS "Change Owner", stageDef.displayname AS "change Stage", statusDef.statusdisplayname AS "Change Status", orgaaa.first_name AS "Change Requester", approvaldef.statusname AS "Approval Status", Longtodate(apprd.action_date) "Approval date",
Get rid of Oracle Java - replace with AdoptOpenJDK or similar
Our organisation want to get rid of Oracle Java due to the painful and expensive license management issues that have developed in recent years. Even the older free Oracle java versions, such as the one used by ApplicationManager, still cause pain as it
Technician Filter out replies on requests
HI I have one technician who wants to stop receiving 'reply notifications' on requests assigned to him. What is the best way to accomplish this?
Pick List from External Data
Hello, could you give me a hand for this job? I should feed a MultiSelect List via a csv. I would like to use powershell and api v3. The list must be fed every day through a scheduling that will be carried out on the server Thank you
feature to mandate group or other fields from inline view of request module
Hi Team, I think it should be made possible to mandate the group or other editable fields from Request view page PFB view which I am refering too. Since this will impact where group is mandated and technician clear's the selected value for this.
Next Page