Hello Dears

i have a problem with my manage engine service desk plus

i upgraded my manage engine service desk plus form 11.1 build 11138 to build 11200 and it was successfull

after sometime i upgraded my manage engine service desk plus from build 11200 to build 12000 and it wasn't successfull

now i can not start the manage engine service desk plus services and have error that i send it to you

i search in website and see i should run the ManageEngine\ServiceDesk\bin\run.bat file and i send the error for you

please help me

i need our manage engine service desk plus

Thanks