Hello Everyone,

We're delighted to bring you a brand new season of the Masterclass series 2022. In the inaugural episode scheduled for August 24, you'll learn how IT teams can build custom templates to manage various ITSM practices like incidents, service requests, changes, releases, projects, problems, etc effortlessly. Also, find out how you can use simple no-code and low-code techniques to create dynamic forms to collect contextual information from different stakeholders.

Here are the key takeaways of the episode:

• Creating templates tailored to specific scenarios with custom fields and sections

• Making the templates dynamic and flexible using field and form rules

• Associating the relevant stakeholders and connecting automations with templates like SLAs, workflows, and more

After the product demo, you can interact with our product experts in a live Q&A session.

Date: August 24, 2022

Times: 11am BST | CDT | PDT and 3pm AEST

Duration: 60 minutes

CTA: Book your spot now

If you have any questions, please write to us at hello@servicedeskplus.com. We'll be glad to help you.

Stay safe!

Regards,