SMS not send

SMS not send

Hello everyone,

I got a funny problem and i can't find a way to solve it.
We have three different ways to enter mobile numbers to get the sms verfication code:
- 01...
- 00491...
- +491...

The first two types are working. in the "serverOut" logfile, those mobile numbers are displayed correctly, however if someone uses a "+49" Number, the "+" will be ignored and the logfile states "491..." instead of "+491..." 
Because of that, the employee won't get a test message. 
Any Ideas how to fix that, without having around 2.000 people needing to change their mobile numbers?

Thanks in Advance!

                New to ADSelfService Plus?