Evaluating - increase max levels of monitors
Have an evaluation copy of OpManager installed. What is the difference between the two installation options 30 day trial and full version? Also the Memory Monitor has a ceiling of 30%. Can this value be change in the evaluation copy or do I need to purchase before I can get past these limitation(s)? If these settings can be change in the eval copy and you know how to please clue me in. Thank you for your repsonse and time. Kirk Shimek
Modul SLA under Linux
Modul SLA not working correktly. It's delete Request's after escalation or not correcltly use pickup. In report's no occurency.
Not showing TX bandwidth
One of our switches is not registering any TX bandwidth at the moment. It has 12Mb/s of RX bandwidth. MRTG is able to poll and get both RX and TX. I have rediscovered it and updated it manualy. Any Ideas?
CPU utilization on Windows XP
Shortly after starting Applications Manager on WinXP, I see the mysqld-nt.exe process and javaw.exe process CPU utilization jump from 0% to a combined ~75%. Is this normal? I'm not actually monitoring ANYTHING. I've simply started the thing up.
Re-open Ticket
Can a requester re-open a ticket if needed? We have found many time we will try one solution to a problem, and it doesn't always work. I would like to be able to track what was tried to solve a problem, and what was finally the solution to the problem. And have the requester re-open the ticket if our first solution doesn't work. Thanks, John
Multiple Customers WANs
I want to be able to monitor multiple customers with different internet addresses from 1 location... but, some of these customers have from 10 - 30 devices each. I The problem is I put in a wan ip address as the device I want to monitor... then it seems to stop right there. I am guessing that OpManager has limitations where it can not go into a NAT`ed network. example: I am in City A trying to monitor City B so I Add Device 4.18.4.21 | Router WAN IP = 4.18.4.21 Lan IP = 192.168.100.1 | Server A =
Licensing?
Question on Licensing --- On the license agreement, the opmanager software can not be used for I.T. Monitoring providers as a service. Is there a special deal for this exclusion? Our company provides I.T. outsourcing services remotely. We maintain data small soho clients that can't afford full time people. We use monitors remotely manage and altert problems with the servers we maintain. We already use a competitor's monitoring system and would like to supplement additional functionality for our customers.
ManageEninge Failure on XP SP2
I have recently changed our Opmanager Win2k Pro box for a Dell PE650 running XP-Pro. The database migration was an easy enough task. Following this swap over (about a week later) The Manageengine has showed signs of failing. Now i get all manner of errors : Eventlog shows : The ManageEngine OpManager service terminated unexpectedly. It has done this 2 time(s). The web client shows : The port opmanager needs to use is being used by another application. Clear this port and restart ManageEngine. (or
port information
What is the recommended port for running OPManager service.
Strange/incorrect graph
Why is RX traffic only polled between 1:30 and 8:00 (see attached picture)? I haven't set up any particular intervals/dependencies and the network is up between the opmanager machine and the monitored router as according to the MRTG graph (after the red midnight line). I am running OpManager 5504, but it also happened with 5503. I am a Licensed user. Thanks. Oivind
URL monitoring notification
Is there any plans in a future release to allow you to set up notification profiles to URL monitors?
Unable to discover EJBs on JBoss 3.2.7
Hello, I just downloaded and installed the jboss monitor, and it starts well it discovers the JDBC connection pools, and more. But it says that no EJBs are found: 'No EJBs are deployed in this server' But ther are 5 EJBs alive and kickin on the server. Regards Lars Krog-Jensen
quad processors
Does opmanager support dual or quad processor monitoring?
Netflow Analyzer on Solaris 8
Is there something missing from the installation notes for installing Netflow Analyzer on solaris 8? I installed the J2SE patch as recommended and still cannot run this app. I finish the install without any errors and then when i try to run /etc/init.d/netflowanalyzer start I get "./wrapper: syntax error at line 1: '(' unexpected Thanks for any help.
Importing Requestors
Is there a way to import a list of requestors from a CSV file or some other type of format. We would like to be able to mass import a list of requestors into the helpesk.
Saving Monitor graphs
I am monitoring port traffic on several switches. When I click on the monitor (like Tx Traffic) I get a set of graphs for all of the ports. How can I save this set of graphs (in a pdf or similar file). Alternatively, How can I get the custom reports to show me statistics for all of the ports on a switch (vs one port per report) Thanks
How can i monitor an host reachable only by another host?
Hi , I need to monitor an host B (linux box) which is reachable (using SSH) only using another host A (another linux box)! My OPManager server can't connect directly to host B but can be connect to Host A (using SSH). May you help me ? THANK YOU!
No graph with Custom monitor
Hi, With Net-snmp for Unix/Linux, you can define some key in snmp to have your own informations through the private mib of net-snmp OID tree : .1.3.6.1.4.1.2021.xxxxxxxxxxxxxxxxx I define a custom monitor with Opmanager OID : .1.3.6.1.4.1.2021.8.1.101.18 MonitorName : testsnmp Display Name : Test SNMP Polling : 5 Units : test After minutes, hours, days, It's not possible to have a graph. With 'snmpwalk' I receive well the value but not through Opmanager What's is wrong?? I've done a 'grep' through
Change Time Frame for CPU Utilization
Is it possible to change the time frame for CPU utilization to less than an hour? To like minutes?
Manual "Rediscover Now" needed after device type a
Hi, After adding a custum device type the already discoverd devices which are of the new type are not automatically updated. In fact I need to view every single device which is of the new type and "rediscover" them to force an update. Is this by design or is there a better way. The rediscover interval doesn't bring a solution either, it has passed several times. Tiny
JBoss on Solaris
Hello, I was able to set up monitor for the JBoss server, but I suspect that the stats shown for the memory are not accurate.Allocated memory is 256MB - 1024MB.But here it doesnt how the total heap and moreover gives just 54MB as the current heap size.Note that the load on the box is very minimal.How do I correct this, I want to be able to configure the monitor like this: http://demo.appmanager.com/showresource.do?method=showResourceTypes&direct=true&network=JBOSS-server&detailspage=true This is
Business view
Sometimes when I attempt to add devices to a Business View they will not appear on the Business View. In the other views the device works fine. What can be the problem that I can see them in all the views except the business view?? I've tried to remove and add the device but that doesn't work to.
Quary about OPManager:Moniotoring tool
I want to know whether OPManager will work with workgroup computers. We have around 100 PCs are in workgroup and I want to check the status of individual system and check the status of switch, can it be possible with OPManager. Thanks.
Associate WMI to Windows Servers/Desktops
Hey everyone, I have a question about monitoring Window servers using WMI. I am currently running OpManager on a Linux box, and I cannot get and resource information CPU, Memory, etc. for any of my Windows devices. I have associated a username/password to my servers, but still nothing. Does anyone have any suggestions? TIA
Server with "virtual name" creation/discovery prob
I emailed Kevin the details of the issue today, but am guessing today may be his day off. anyone else I can address this to? In Summary - Disovered Device by HOSTNAME (DNS forward and reverse PTR for this name, also forward and reverse PTR for it's virtual name, NSLOOKUP returns the virtual name consistently) - I can't monitor via SNMP or WMI, and in fact the blue star symbol is not showing to indicate SNMP is communicating, but I can confirm via packet sniffer etc., that snmp traffic is going back
Monitoring Tomcat on HP-UX servers
Hi, Just wanted to know if App Mgr can be used to monitor Tomcat installations independent of the underlying O/S. I tried to monitor a Tomcat instance on HP-UX but it seems to fail. I presume monitors can only be added for systems running on Windows, Linux or Sun OS, is that correct? Thanks. Regards, Lucas
Netflow version...
Any one knows when it will be possible to export from Netflow V7 to Netflow Analyzer?
URL Monitoring
Another quick question for everyone. I have setup some a URL monitor, and have it pointed to www.yahoo.com for testing. I have noticed that the monitor generally report 300+ ms times, but when I ping www.yahoo.com, the return time is more like 30ms. I am missing something obvious here?? TIA
Server busy after install
After installing this application, i launch the server, and try to access the console. Though i received the message - "The server is currently starting up. This page will reload itself in 30 seconds, or you can click here to reload it now to display the login page. If this problem persists, please contact your system administrator. " I am the systems admin and I have tried using serveral free ports, Re-install. Re-start server. I am wondering if its conflicting with my MySQL or tomcat server? Any
Adapt For IT Consulting Work???
I just downloaded the eval version & I'm excited to try it out. It looks great and the price is right. I have a few questions: 1) I'm an IT consultant & I take care of several separate networks for different clients...basically functioning as an out-sourced IT dept. Would I be able to use this product to manage support requests & asset management for all of my clients simultaneously? In other words, could I VPN into these other networks, discover the assets & do inventories? What would I need to
PDF Export
Hi, i tried to install NetFlow Version 4.0.0 Build 4002 on a Windows 2003 Server, and is working fine. I've problems with PDF export, because the operation hang and Microsoft Internet Explorer 6 resent a blank page with title bar http://IP_ADDR/servlet/CReportPDFServlet?pdf=true. I tried to reinstall Acrobat Reader 7, but it doesn't work. Please, can you help me? Regards. Mirko
OpManager stops after sometime and does nothing
Few of OpManager customers have reported that OpManager stops after sometime and does nothing ie user will be able to login to the client but no status polling or data collection will be happenning. We were trying hard to reproduce this issue for the past one week but with less success. But now we were able to reproduce the issue with a database from customer's installation and we are analyzing the root cause of this issue. Once we fix the issue, we will be releasing a patch to resolve them. Kindly
IP tracking, server 2 switch tracking and APC tracking.
Does Service Desk Plus or Opmanager have something to track IP usage? IE server1 has IP 216.158.22.2, 216.157.145.2- 216.157.145.20 IE server2 has IP 216.158.22.3, 216.157.145.21- 216.157.145.40 ect ect. Also another thing that could be helpful is to be able to assign a server to a swtich port on the switchs in our racks. Last but not least is APC tracking, a LOT of people use the APC reboot power switchs. It would be nice to include APC manager in opmanager and be able to assign a server to a port
negative percentage?
I am getting negative percentages on 1 server. Any ideas? I attached 2 screenshots Thanks, James
Infrastructure View
Is there anyway to change or add to the infrastructure views? We are a telecom company and would like to add a group called Muxes. Is it possible to change Firewalls to Muxes as an example? Thanks, Will
How do I start Monitoring
I just finish installing the trial version, how can i start using it to monitor my server
No data retrieved for interface utilisation
I'm running an eval version of OM, when monitoring a Cisco PIX 525 I sometimes loose the interface util during the day. The CPU util is reported correctly throughout the period. Strangly I loose the RX for the outside int and the TX for the inside! The grpahs tie up with the counters so it just looks as if OM isn't retrieving the interface data completely. I know the values are not zero. I've also attached the CPU graph so you can see there isn't a general SNMP problem. Here is the RX data (TX at
Can I connect to a j2se 5 mbean server?
using jsr160: service:jmx:jmxmp://localhost:9876 thanks!
E2005 Data unavailable partial implementation of BRIDGE MIB
Hi, Im getting this error message when using portmapper with a catalyst 4006 switch. Bridge mib should be implementated correctly. Why am i getting this message? Any solution? Thanks a lot
questions regarding Opmanager, Vendor MIB before buy it
Hi, We are busy to test OpManager and we found a very good product. But, there is all the time a "but" :-), maybe my knowledge is not good, we have some questions regarding our product. - MIB SNMP You have some vendor-specific mibs. Nice but how can we integrate this kind of mib for other products?? ( Like Veritas Backup Exec, for example ?? ) - Trap SNMP Same question. We have some Cisco routers which are well discovered but some trap isn't recognize. Just basic TRAP. How can we integrate this easily
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