Attachments to requests
Hi there SDP Team!
Is is possible to add attachements to requests?
I've noticed that if a requestor emails a request to the helpdesk with an attachement to the email, this attachement gets added to Servicedesk and is accessible via the system.
Is it possible to manually add an attachement to a request generated via the web page and not by email?
Thanks
Andrew
Is is possible to add attachements to requests?
I've noticed that if a requestor emails a request to the helpdesk with an attachement to the email, this attachement gets added to Servicedesk and is accessible via the system.
Is it possible to manually add an attachement to a request generated via the web page and not by email?
Thanks
Andrew
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