Traffic values on interfaces are not the real values
Hello all, I`m having problems while I monitor cisco routers/switches interfaces, the value that i collect and graph, is not the real value that the interface shows me on the device or with a traffic monitor. Has any one had this issue before ?? Thank you very much, cheers JP
Traffic Monitors working, but interfaces show N/A
On the snapshot page of one my servers, for example, I have 6 traffic monitors listed via SNMP. They are RX/TX errors, traffic, and utilization. I can click on any of them and see data and when I click on the test monitor button I get a green light. At the bottom of the server snapshot page is an "interfaces" category but under the headings for RX/TX utilization, traffic, and errors they all say N/A. Why is this? Another of my servers has the same Intel MT GB NIC and it has values under the RX/TX
router quidway
hi. is netflow can detect router quidway from huawei ? tx,
Window 2000 SNMP do not get recognised by version 5.6
Testing the version 5.6 at the moment and noticed it does not recognise Window 2000 server with SNMP. Version 5.5 recognised the same Window 2000 without any problem. When using MIB Browser under 5.6 to GET information from the Window 2000 server, it returned no such parameters, etc, etc. Are there something we need to configure in order to support W2K server, this problem does not seem to happen to W2K3 server. Rgds/KL
How to upgrade?
I have NetFlow analyzer 4 (build 4001), and i want to upgrade to version 4.0.2, how?
Editing Business Views
Greetings, We are evaluating your OpManager platform. I downloaded and installed build 5604 yesterday and have been playing with it. While trying to build different Business Views, I have noticed the the java client does not act in a consistent manner. I can create a view and place shortcuts and connections on the view but when I go back to change the Display Label, it will not keep the change. I have also had problems where I create a new view then have the hardest time selecting it to place icons
feature request: NRPE
We just recently bought OpManager and I am setting up monitoring now. One thing I'm really missing coming from Nagios is NRPE, which is an open protocol that is used by several open source monitoring systems. I'd really love to be able to use NRPE to have servers report back things where SNMP is not as appropriate. NRPE in OpManager should work with or without SSL, optionally. Not only does NRPE report back "OK", "CRIT", or "WARN" but it also can give back metrics for graphing purposes. Implementing
Better Quick View Monitoring.
The monitoring on Maps-->Details is very nice, but it is not customisable and does not include enough monitors. It would be nice to be able to click Details to see a one-shot, quick-glance view of all the servers health. But we need to be able to determine additional monitors in this area - e.g., CPU, Memory, HD usage. What does everybody else think? David.
Servicedesk road map
Would it be possible to post the road map for servicedesk in the fourms? It would save alot of questions if people could see what has been thought of, and to be added down the track. Maybe post it as a sticky topic at the top of the list. Is there an eta on the client agent and remote desktop for servicedesk? These are the only two real things stopping my company purchasing a copy of servicedesk at the moment.
Output of Custom Actions
I have configured an Action. The Action is a script which starts a WebLogic instance. Where does the output of the script get redirected to ?
Logs/Alerts for configuration changes
Hello, Is there a way to have logs/alerts about configuration modification in OpManager currently ?? Some features that I would like: 1/ it will be great to have the possibility to sort Business Views Infrastructure (left box), to have display sorted in web client. 2/ Also, I think it will be interesting to add choice to create "Device dependencies" with several devices (utilization of redundancy). Regards, thanks
Host Groups display null
Help me!!.. My analyzer report nothing, cause i accidently i change the host group to similar name of Windowsgroup, pleas ehow to get back the info without readd back the host???
Additional Requester Details
Which is the table where are stored the requester additional fields that I define in SD
Italian language
Can anyone inform me about traslating in Italian?
Alarms generating even though ports are unmanaged.
I have some Cisco devices that are generating alarms even though I have the ports as unmanaged and unnotified. The alarms are coming from a Multiflex Trunk card that I use for a PRI. We have IP Telephony and my routers are voice gateways as well. I turned off the management on the voice cards since the ports are up and down when they go off hook. I am also wondering when will extra Cisco MIBs be added. I currently use the following Cisco Equipment Cisco 3725 & 3745 Routers, 3560 POE switches, 1760
OpManager sometimes missed the data polls.
Could you tell me how to specify data poll timeout value and retry counts for SNMP ? OpManager can not get the data from some switches around once a 2 polls. I have sent the details information to support@opmanager.com.
OpManager hangs ... Java engine problem? (with logfiles)
Hi All, I'm experiencing in a boring problem with OpManager. I'm using last version, demo mode. Sometimes hangs. I check /opt/AdventNet/ME/OpManager/logs. Last written files are: -rw-r--r-- 1 root root 44523 Nov 12 19:17 stdout3.txt -rw-r--r-- 1 root root 184334 Nov 12 19:19 nmserr4.txt -rw-r--r-- 1 root root 227723 Nov 12 19:29 stderr3.txt -rw-r--r-- 1 root root 5880810 Nov 12 19:30 alert_audit468.txt alert_audit has no important infos. Last lines of stderr3.txt are: 19:19:04:544 PM Data Collection
Cannot access to the Web Management interface (logon fails)
Hi, First of all, sorry for my poor english (I'm spanish). I'm trying to log into the web server with this l/p: login: admin password: Password (since this is a default install) But I can't access, seems a login loop... maybe a cookie problem or similar. Anyway the iface warns: Invalid loginname / password �is that true?�how to set my own passwd? I used Mozilla Firefox and IExplorer for testing... OS: Fedora 4 kernel 2.6.11.x thanks in advance.
monitoring SNMP service
Hi, I noticed that in case SNMP agent crashes the monitor does not generate any failure notification. Can you tell how can I monitor the SNMP agent availability ? Lahav (lahavs@ixi.com)
Invalid meter in OpManager
Dear team, I have some problem in using Opmanager. I can display the meter for CPU and memory Utilization. But I can't display the meter of disk utilization. This problem occured when I monitored Linux server via SNMP. If I using the MIB browser, I could get the MIB agent for Host OID. Please help me. Thank you. Stevanus
opmanager in Redhat linux 9.0
Hi I have installed OPMANGER 5.6 in REDHAT 9.0 server. The installation directory is /opt/AdventNet/ME/OpManager While running ./StartManagerServer.sh It started running all the process and when it tried to check the webserver, it was throwing error message as follows. " Failed to estabilish connection with webserver" Pl.help Thanks in advance Ramki
MAC IP List with multiple subnets
Hi, I define in Global Environment 2 subnets for scheduled scans. But in the MAC IP List I can only find records for one subnet. Any Hints? wkr, bc
Receive five "The URL http://....... is UP" messag
I am monitoring serveral URLs using server based URL monitors, a notification profile is connected to alert when they are down and also when they are up again. When the URL goes down I get one email message... fine, but when the URL comes up again I receive 5 "The URL is up" messages. I have repeated the test by using different servers and creating a new notification profile, but have the same results each time.
Time spent on request
I need to convert the time spent field content in hours, minutes to print on externla report.
NetFlow Analyzer 4.0.2 (build 4020) available
We are happy to announce the availability of NetFlow Analyzer 4.0.2 (Build 4020). Go to NetFlow Analyzer Home NetFlow Analyzer 4.0.2 (Build 4020) includes the following: Major Features Support for NetFlow version 7 Reporting based on AS information Localized in Chinese, and Japanese languages Minor Features Reporting based on packet count Port range in mapping applications Bug Fixes Fixed PDF loading issue in Acrobat Reader 6.0 Fixed color bug in Dashboard percentage values Fixed bug in IP address
Opmanager doesn't start....
Hi, I installed OPManager 5.6 on Windows 2003 Standard Server. After installation finishes, OPManager starts and work properly. But; if I shut down Opmanager or reboot the machine, it never starts again.... I tried to run Opmanager from the command line (with loglevel=INFO parameter in wrapper.conf file) and saw that there was a problem about mysql. But mysql_nt process was working and I could connect to mysql server and made some database operations. How can i correct this? Please help me.... Ozguc.
JSR 160 JMX with a RMI Connector bound to Weblogic 8.1 JNDI
We're using a JSR 160/JMX 1.2 bridge to Weblogic 8.1's JMX (JMX 1.0) and we're using it with the "JMX 1.2 / JDK 1.5 / MX4J - RMI Connector"-monitor in Applications Manager. To do this, we currently need to run a rmiregistry process on the server which we bind the RMI JMX connector to but we'd very much prefer to put the reference in the Weblogic JNDI tree to avoid having another system process to monitor and to be able to restrict access to it. The problem is that we there is no obvious way to specify
HTTP Status 500 - at Firewall Analyzer
Please, I have now the message below, what happening? HTTP Status 500 - -------------------------------------------------------------------------------- type Exception report message description The server encountered an internal error () that prevented it from fulfilling this request. exception java.lang.NumberFormatException: For input string: "0,46" java.lang.NumberFormatException.forInputString(Unknown Source) java.lang.Integer.parseInt(Unknown Source) java.lang.Integer.parseInt(Unknown Source)
External report
I need to make a report on data contained in Servicedesk database but i can't convert any date-field to a string like (dd.mm.yyyy) How can I do?
Serial # scan
Is there a way to add serial # field to the workstation and have the network scan automatically pick up the serial #? I have seen this in other network auditing programs and have liked it since we use that serial number for tracking. It could also be in the Barcode field within the program. Is this already done or possible to add?
Cool features wished
Hi all, I evaluated you software and like it a lot. I have some intersting suggestions por the application: The Purchase Order module could add a commercial proposal management feature. Or in other separate module, or either allow to manage "N" commercial propostal / quotations for the same purchase order (considering file attachment of of documents received) The email sent to technician or either to requester could be more "well formated", I mean, it could be an HTML message or either a "copy" of
Priority settings
Can anyone suggest how we can get our due by dates back. Since installing the service pack 12 the due date on priority fields we have crearted have stopped working.
Another feature?
Not sure if this should be working or not? If not can it be added to the list. When an individual e-mails the Help Desk it would be really good if the call that gets created would be populated with the users workstation so that you do not have to assign it? Thanks
Extra Feature ?
I think it would be useful that on the request screen you have a visual indication of where the call is in relationship to it SLA conditions, this would make it easier to see what is going to breach SLA next by simple colour scale of green, amber, red Also the ability to edit the name / department once a call has been created
External barcode reader
Hi, i was wondering if there will be any possibility of an external barcode reader as option. When we do our inventory for rooms etc... We would like to be able to use a mobile barcode reader (ie: palm with barcode reader or symbol reader). Is this foreseen for a future release? Many thanks for a super software. John
netflow analyzer
Can Netflow analyzer be used with Linksys Router? I am trying it but program says no router pls suggest hasit
Source, Destination, and Conversation Hang
I am running a P4 2.7ghz 2000 server with 1g of RAM. I have two issues at the moment. 1. When I click on the Source, Destination or the Conversation graphs they either don't come up at all, or they take about 10-15 minutes to come up. Is there something I can do to speed this up? I am on an OC-3 link, and I am monitoring only two managed Gigabit Ethernet ports. The traffic comes in to the East coast from the west coast. The average traffic flow is about 70mb. 2. I am getting three interfaces managed
Outgoing notifications failing
In response to a new request, when I try to email a requestor who has an email address that is not in our domain, I receive a �Sending notification failed� error message. However, replies to users within our domain are working just fine and Service Desk Plus accepts incoming mail requests from any domain. Any suggestions on this outgoing email issue? Thanks, Amy
Error durning domain scan
I get the following error on certain PCs while performing a domain scan. Either access denied for the user or the remote DCOM option might be disabled in the workstation. What are my possible solutions?
Source and Destination graphs
I am exporting two gig interfaces to my analyzer, but I cannot get the Source or Destination tabs to work, nor can I get the Coversation tab to come up either. It seems that they hang up or just sit there for ever. Could it be that there is too much traffic coming in for the system to handle it? It is a P4 2.7ghz with 1g ramm. Seems like it would be powerfull enough to handle it. I also notice that I have three interfaces reporting to the box from one router, even though only one router interface
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