Inventory Software & Patch Scan Improvements
Hello, I would like to request for the ability to schedule software & patch scans to be done based on OU/Custom Group. For example, we would like to scan our remote offices only late at night/on the weekend, and we would like updated information from
Patch Tuesday updates - September 2023
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday: New Security Bulletins : 2023-09 Security Only Quality Update for Windows Server 2008 Systems (KB5030286) (ESU) 2023-09 Security Only Quality Update for Windows Server
MDM remote wipe of windows laptop
Hello, I found a post from about 2 yrs ago that stated the Desktop Central MDM could not remote wipe a windows laptop. Has there been any change to allow the MDM to remote wipe a windows laptop. I am looking for a good MDM, but one of the major requirements
Cannot open ServiceControll
How to resolve this? C:\Users\AA\Desktop\KeyManager_WindowsAgent64-bit\KMPAgent>AgentInstaller.exe install XXXXXXX Connecting to Server... Registering.. Cannot open ServiceControll . Exiting
[ITOM day Hyderabad] Learn how you can make your ITOps more proactive with AI and automation by attending our free seminar
Hello, Hope you all are well. It’s no surprise that conventional ITOps approaches may no longer even be feasible, making the adoption of AIOps the obvious choice to scale resources, eliminate downtime, and effectively manage SMBs and enterprise ITs. By
Report for Software by User and Software by PC
Hello, I have the following Use Case: I need to know which Users have Software with "Citrix" in the Name installed. Those users could technically access Servers from one of our client companies and therefore need a higher office licence. So in short,
Turn off Work or School Notification
Hi We are using Endpoint Central MDM Geo-Tracking but scan locate devices in action or schedule scan this is notification viewing users how can i turn of only this is notification thank you for all
[Free ITOM workshop] Learn how to implement effective ITOps monitoring strategies and win exciting prizes.
We are excited to invite you to the upcoming ManageEngine ITOM Workshop on 18th Oct, at The International Centre, Toronto. Throughout this workshop, you'll have the opportunity to explore various facets of IT operations management in a detailed manner.
Patch categorization question
Why is the update for AspNet Core 6.0.21 (KB5029688) labeled as a Non Security update when there's 3 CVE's that have been fixed with this update? Shouldn't this be marked as a security update? From the KB Release notes: Notable Changes .NET 6.0.21 release
[Free e-book] Beyond performance: A guide to measuring your IT technicians' skillsets
We prioritize tracking and optimizing the performance of help desk technicians, but often fail to account for how closely performance is tied to technician skillsets. Identifying individual skill levels of technicians is vital in understanding and improving
[Free e-book] Beyond performance: A guide to measuring your IT technicians' skillsets
We prioritize tracking and optimizing the performance of help desk technicians, but often fail to account for how closely performance is tied to technician skillsets. Identifying individual skill levels of technicians is vital in understanding and improving
[Free e-book] Beyond performance: A guide to measuring your IT technicians' skillsets
We prioritize tracking and optimizing the performance of help desk technicians, but often fail to account for how closely performance is tied to technician skillsets. Identifying individual skill levels of technicians is vital in understanding and improving
how can I get OpManager alerts\events in SCOM (2019)
If we want to get alerts and events in SCOM from ManageEngine OpManager, do you have anything off the shelf or recommended api calls to get device info and or status so we can alerts in our SCOM dashboards
Google fixes a critical severity vulnerability in its Chrome 116.0.5845.187/.188 Stable Channel update
Hello everyone! Chrome stable channel has been updated to 116.0.5845.187/.188 for Windows and 116.0.5845.187 for Mac and Linux. This update comes with 1 security fix. The details of the vulnerability fixed are mentioned below: CVE ID Vulnerability Severity
Google fixes a critical severity vulnerability in its Chrome 116.0.5845.187/.188 Stable Channel update
Hello everyone! Chrome stable channel has been updated to 116.0.5845.187/.188 for Windows and 116.0.5845.187 for Mac and Linux. This update comes with 1 security fix. The details of the vulnerability fixed are mentioned below: CVE ID Vulnerability Severity
Google fixes a critical severity vulnerability in its Chrome 116.0.5845.187/.188 Stable Channel update
Hello everyone! Chrome stable channel has been updated to 116.0.5845.187/.188 for Windows and 116.0.5845.187 for Mac and Linux. This update comes with 1 security fix. The details of the vulnerability fixed are mentioned below: CVE ID Vulnerability Severity
very strange
Hello, I was able to enroll 3 devices, as all my ipads are in the ABM, and it synced correctly with manageengine, then I tried to enroll the device 4 and 5. but the ME MDM is not installing. when I go to the settings, under vpn, I see the MDM info but
Cannot Integrate AAP into SDP
When I go to SDP and go to integrations, then click the settings for Advanced Analytics Plus, it just pops up an error. Neither myself, co-workers, or support have been able to resolve this issue. I have restarted and shut down/rebooted the service. I
Navigating Economic Uncertainties: How IT leaders are adapting their budgets
Hello all, How you allocate costs for your IT resources during economic uncertainties will determine your organization's resilience, including decisions on: Whether to increase or decrease your IT budgets. Where to double down. How to trim costs without
Time Showing in Description after Add a Request
I require assistance with the time output. Could you please review the script code in picture #1, the mandatory fields in picture #2 from the requester portal, and the output in the description field marked "on Form Submit" in picture #3? I would like
Cannot Import Users via CSV
I was originally attempting to import users via Active Directory, but I was running into an issue with authentication, and I decided to try importing via CSV file. I am now having an issue where it detects the correct amount of CIs, but every one of them
Can you make Multi-line text box for service request resources?
I am creating some service catalog request templates and I am getting requests to make some of the resource fields multiple line text boxes instead of single line. Any way to make this happen? Some of the questions we ask arent just a simple one sentence
Making a Variable Bold on the Description Using Scripts
I would require a small assistance to make a variable on the description in bold. As attached (script Image No. 2) please let me know the modification required on the script to achieve the outcome.
Add Billing Contract to Email Command
Add the ability to set the Billing Contract to the Email Command as it will help set up a ticket automatically.
REST API - Downtime schedule APM v16091
Hello, I would like to do downtime schedule trough REST API and I see that I could try with an action "Webhook/Rest API Action" But I dont know which is the URL and the name of parameters to do a test with one option of PayLoad Type. Please, could you
ADD new widget - Assets By Age
Hi ALL. SDP Cloud has many widgets for Asset module. Could you add new widget with info about age of assets. Similar widget has EndpointCentral in report "Computers By Age" Just add it to cloud SDP )
Security Headers
Need to to what should be included in CSP header,X-Frame-Options,Referrer-Policy
OpManager is not updating the alert message to reflect the current free disk space value after the initial alert is triggered.
Hello, I find this behavior of OpManager a bit troubling. Let's assume that I monitor the free space of a disk. I have set the limit at 15GB. Once my disk had 14GB and got the following message "free disk space in GB for C:/ is 14 GB threshold is 15 GB".
Cannot change retention days for the backup
Hi PitStop, I am facing the following issue and I need your assistance. In the backup schedule, it is set by default to retain backups for 90 days. However, due to the volume of data, I need to reduce this duration to 14 days. Nevertheless, I keep receiving
Instruction or help text
I see this 3 year old announcement about help text being available for locally hosted and MSP. When will this feature be available for SD+ cloud? https://pitstop.manageengine.com/portal/en/community/topic/foryourinformation-6-help-text-fields-will-have-a-rich-text-area-in-incident-and-service-templates
wifi network settings - mac randomization
Hello, We manage a fleet of Samsung Tabs (Galaxy Tab S7 FE (SM-T733). We have these deployed across the country in 3 time zones being used in warehouses. We push out some apps / web shortcuts and force the units to be in Kiosk mode. We have a passcode
Deployd to client computers outside of the network company using a Gateway
Sometimes the computers are outside the corporate network. I want to be able to deploy applications on them. We use the MSP version, distribution servers and a gateway server. Such computers in the DC console are visible in green, you can connect to them,
Released on [04-September-2023]
Fix: The release fixes the delegation mapping omission for client users, ensuring a smoother account setup process.
Shared Printer Addition Fails : The wrong diskette is in the drive. Insert %2 (Volume Serial Number: %3) into drive %1.
Has anyone ever gotten this error when trying to add a shared network printer? What might be the cause?
Deploying macOS 12 Monterey security updates on Silicon machines using Desktop Central
Hello everyone, Apple has introduced new security policies for Silicon machines that requires end-user authentication for installing security updates. You can refer to this link from the vendor for more details on the same. macOS 12 Monterey security
Sync Problem module from Service Desk with Analytics Plus
Analytics Plus Version 5260 Hello, Is there an option to synchronize the information from the problem ticket module with the analytics Plus. For our reports, we require that this information be updated every day.
M365 Manager Plus build 4539 is out now!
Hello everybody! We are glad to announce the release of M365 Manager Plus' latest build–4539. Enhancement: The Subject column in Mail-based reports can now be filtered using additional conditions like Contains, Not Contains, Starts With, and Ends With.
M365 Security Plus build 4539 is out now!
Hello everybody! We are glad to announce the release of M365 Security Plus' latest build–4539. Issue Fixes: An issue in Scheduled Reports where technicians could view admin-created Audit, Alert, and Monitoring profiles while creating scheduled reports
Multi-line text box for service request resources
Is there a way to add a multi-line text box to a service request resource? I'm a bit disappointed that the resource field types don't match the additional field field types. Thanks.
Forwarding flow from Manage Engine OpManager to SIEM
Hi, is it possible to configure forwarding flow (NetFlow, or sflow) which we receiving from network device on Manage Engine OpManager to SIEM tool? Kind regards and thank you for answer.
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