Can OpManager manage Versa Technology media converter?
Hi, My company has a copy of OpManager 7.0. Just wonder is it possible to collect the following information from Versa technology media converter chassis? Channel ingress & egress packet Link status FX link down alarm Line card ID Revision number Slot & port number Power status Speed status Duplex mode status Remote fault condition detect System reset Line card individual reset Unit temperature Regards, Wei
OPManager version 8
Hi, Just want to inquire about OPManager version 8. To those who have been already using version 8, did you encounter any problems yet? Is it highly recommendable to upgrade to the latest version of OP? Thanks.
Error parsing MIB:http.mib
Hello OpManager users and support team, I try to upload the HTTP MIB from but it fails. The error is: Error parsing MIB:http.mib Exception while loading MIB:IMPORTS failed: Could not find the file : C:/PROGRA~1/ADVENT~1/ME/OPMANA~1/./mibs/INTERNETSERVER-MIB Could you help me ? I tried to use the "Request Support" link but I cannot modify email information. Thanks a lot in advance for your help, License Type : Premium built Number: 8006
How to get Port status
Hi I am unable to get switch port status, i am able to discover all switch port not able to mange or notice thous port, any cmd i need to enter at switch side. Regards Kumaresan M
Service Opmanager terminated unexpectedly
Hi, My Opmanager stops since a few days with an error ID 7034 in Windows Event Logs, "Le service ManageEngine OpManager s'est termin� de fa�on inattendue pour la 8�me fois." Someone have an idea ? Thks Guillaume
SNMP driving me insane
We're trying to use opmanager 8 to monitor our linux servers. Nothing fancy, just basic SNMP data. We've opened the firewall and have verified by another piece of software (cricket) that the data is retrievable. However, Opmanager cannot retrieve it. At all. A simple check on retrieving the CPU processes fails miserably. using the UCD-SNMP-MIB and checking the OID of .1.3.6.1.4.1.2021.11.9.0 with the correct credentials and hostname (IP in this case) immediately returns with an error: Request
ESX Server - virtual machine is powered off
We have 3 ESX servers. Each of them has at least one Virtual machine powered off (purposely). These virtual machines may be dev/test servers or even virtualized desktops. I'm trying to understand why 2 of the 3 indicated trouble alarms because a virtual is powered off and one does not. Here is what I'm experiencing. ESX1 Total VM: 43 VM Powered off: 2 only one alarm detected that indicates one vm is off. ESX2 Total VM: 14 VM Powered off: 2 No alarms detected ESX3
Exchange Agent Message Bytes Question
Hi, We have the Exchange-Server Agent up and running, but I continually receive warnings: MTA message bytes per sec reached the threshold level. : MTAMessageBytes : Curent Value : 2060588 : Threshold value : 2048000 : Severity : Critical : Rearm Value: 2000000 When I check the monitor, it seems that the value is constantly added and is never reset again. What does this value mean? My monitor says, that I have a constant traffic rate of more than 7 MByte/sec of messages. Juergen
I can't see the interface for notification
Good day, I have any question for you. For all devices in "Server" category I can not to select a interface in "Interface is having some problems". I see only : when any [selected...] Interface is having some problems No managed interfaces/ports found for this device. But all interface is present in Interface Tab. Why don't I see it in window of "Edit Criteria for profile ..." ? Slava.
Concatenating Data
Hi, We're currently looking using OpManager to monitor incoming and outgoing HTTP traffic on a squid proxy. We have the MIB loaded and the data being polled, however it produces the input and output into separate graphs via a custom report. 1) Is is possible to concatenate the input and output data (two separate checks) into a single graph? 2) It is possible to set a custom view on the default for the server to display a rolling graph of this data. This is something we need to access and review
rediscovery doesn't work for interfaces
Hello Gents, Interface descriptions were changed on the switch. I tried to rediscover interfaces. OpManager found changes, I applied 'add' button, but there were no changes in descriptions. All descriptions are the same. I can delete an interface and add it again. But it will delete all statistics, that's not good. I see these troubles on 30 (!!!) cisco devices. How to update interface descriptions ? Is there any way to do it automatically by schedule ? Also I have troubles with Cisco 6500.
First OPManger install, Windows fine, Linux NOT FINE :-(
I've been fooling with OpManager on Windows and I like it a lot, but I won't dedicated a Windows machine for it. I've tried the Linux install on a couple of different machines and I have troubles - it doesn't want to find the mysql instance. If I manually set the correct location for mysql the startup gets further and then it fusses about not having permissions for the database. Is the latest OpManager Linux binary in need of attention or is this something to be fixed by hand?
NetFlow Unable to work in Cisco IOS 12.4
Hi, I would like to know whether NetFlow can work with Cisco IOS 12.4. It works perfectly alright with 12.1. Please assist. Thank you. Below will be the command push by OPManager. ip sla monitor 100 type echo protocol ipIcmpEcho 172.31.10.3 source-ipaddr 172.31.10.20 request-data-size 24 timeout 60000 threshold 200 owner OpManager ip sla monitor reaction-configuration 100 connection-loss-enable verify-error-enable timeout-enable threshold-falling 150 threshold-type immediate action-type trapOnly
Monitoring Accuracy in OPManager
Hi, Just want to have a clear idea of what is happening in OPManager. Recently, we're having problems with regards to OP. With some of the servers enrolled in OP it seems that they are not being monitored quite accurately. We've been receiving alert notifications with regards to free disk space, cpu & disk utilization. But upon checking on the server itself, the disk space is still big enough & the utilizations are not that high. Is there something we can do about it? Kindly enlighten me on this
Mib browser still reported usmStatsUnknownUserNames(.1.3.6.1.6.3.15.1.1.3.0) error even the user has already been configed
As title, user has already been configed in my machine and Mib browser. Machine supports SNMP V3 and only SNNP NBI agent has been restarted after configuration, MIb browser can get data from my equipment. Could you tell how I can debug this issue on server side ? AdventNet in my system is in release 4.0.3, any tools can help ? thanks for your help!
Monitoring in OPManager not Accurate
Hi, Need help in OPManager. Is there a way to check why monitoring in OPManager is not that accurate? With some servers enrolled in OPManager, we've been receiving alerts regarding free disk space of certain drives & other utilizations such as disk & memory, but upon checking the server itself the disk space is still big & the utilizations are not that high. Hoping you could help me with this one. And by the way, is it advisable to upgrade the version of OPManager? I'm currently using version
Help with Data move to new server
Hello, I followed all the backup steps for migrating our current data from one server to another. However, the application doesn't want to come back up correctly. Before backing up the Data I installed the new server up to the same build as our older one. (Build Number: 7205 Her eis some erros I can get from logs: Output from startup script: C:\Program Files\AdventNet\ME1\OpManager\bin>StartOpManagerServer.bat This evaluation copy is valid for 58 days inside addon check Windows 2003 Checking for
Guide for NetFlow Analyzer -> Not Updated.
Hi, I have tried the guide for the NetFlow to enable it on the IOS ver. 12.4, but it does not seem to work. I've checked the version of the Guide and it is for 12.1. I hope the guide can be updated soon, as this will be such a confussion for other users. The 12.4 release can be found with this link http://www.cisco.com/en/US/docs/ios/netflow/configuration/guide/cfg_nflow_data_expt_ps6350_TSD_Products_Configuration_Guide_Chapter.html#wp1057626 Thank you. Cheers, Andy
how to batch add notification profiles for devices
there are above 100 device in the opmanager database. Now I want to add notification profile for each device, and let me can receive mail reminder when device broken. But I can't batch add notification for devices. Any Guys can give me some suggestion? Thanks in advance
sycn users with AD
Is there any way to sync my users in OpManager with microsoft AD accounts?
net-snmp auto restart every 48 hours on a SUSE Linux 10
A Dell PowerEdge 2950 Server with SUSE Linux 10 installed. I configured snmpd service(net-snmp) to send trap to my OpManager.(trapsink 10.11.0.140 public) OpManager receives coldStart trap on every 48 hour at 9:30 am. Here is the time table. Apr 21,2009 09:29:54 AM Apr 19,2009 09:30:36 AM Apr 17,2009 09:30:07 AM Apr 15,2009 09:30:46 AM Apr 13,2009 09:30:23 AM Apr 11,2009 09:30:27 AM I check the server today, the server *DID NOT* rebooted at all. On that server we have JBoss4.0.3
Multiple SNMP credentials
Hi, We're monitoring several linux servers, and require a different snmp port for squid as opposed to the standard snmp monitoring port. We've tried setting both sets of credentials, but it seems from the snapshot that we can only apply one set (and one port) to the server. Rather than forwarding the ports on the server, is there a way we can use different snmp ports for different checks?
Email priority?
Is there a way to setup email priorities so that certain alerts/notifications have different priority levels when they are sent through email?
Setting up for the first time
Hi, I'm setting up OpManager here for the first time and seem to be getting some strange behaviour. 1. I have added 2 URL monitors and while they show up on the Infrastructure Snapshot, they do not appear under the URL monitors and so I can't edit/delete the ones I have already added 2. I have added 2 firewalls and again, they show up in the Infrastructure Snapshot, but they do not show under Firewalls - if I chage it to 'List View' in the firewalls section they do appear there. Am I just using this
Can't set thresholds---Edit missing/changed
Heya, I recently upgraded from v7.x to build 8006. In v7.x I was able to set thresholds via edit but that is now missing. Were there changes to this or perhaps a bug? Thanks.
Discovery crashes network
Hi All, We have a problem where by the discovery task keeps crashing our network. Lots of broadcasts. Has anyone else experienced this? ta
not polling device with snmp?
I have bunch of Cisco devices that aren't being polled via SNMP. They are discovered but then not updated for traffic, interface status, etc. Any ideas? I've tried to delete and then re-add them...
State buffer or stats data files age limit exceeded.
Hi. When I enter in my application I get an error but I've been removing and still appears not to do, send me the following message: State buffer stats data files or age limit exceeded. I can support someone to fix this because it is annoying. Thank you
Urgent : availability distribution issue
Hello, I migrated to OPManager 8 build 8006. after few days, avalaibility distribution is not working, I can see last 24 hours, yesterday but others are not working. e.g. when I select last 7 days, distribution shows some days but not the 2 last days. if I select last 24 hours or yesterdays, it shows the avalaibility it is urgent for us as management is using dashbords set for them. Regards Philippe
Shorcuts not working on Dasboard.
Hi, I created a couple of Business Views and when y add the top business view on the dashboard it doesn' t take me to the sub business views.
Bug in process monitor?
I've run into an issue where we are monitoring the number of a specific process on a Windows 2003 server. Initially we set it up to monitor for 100 instances of said process, but now need to monitor a higher count. Unfortunately, when you type anything higher than 100 in the "Instance Count" "Value" field, it comes back with an error that the number must be equal to or less than 100%. I'm guessing it's just a coding error and the field checking algorithm was mistakenly copied from the fields above,
rediscovery doesn't work for interfaces
Hello Gents, Interface descriptions were changed on the switch. I tried to rediscover interfaces. OpManager found changes, I applied 'add' button, but there were no changes. All descriptions are the same. I can delete an interface and add it again. But it deletes all statistics, that's not good. I see these troubles on 30 (!!!) cisco devices. Also I have troubles with Cisco 6500. I re-added this device. OpManager didn't recognize the box. I added a custom OID into template and it was discovered.
Adding MSSQL Server Monitor
When trying to add the monitor to multiple servers I receive the the following error. "80041010 - Specified class is invalid. Try running 'wmiadap /f'(For Windows XP and 2003) or 'winmgmt /resyncperf'(For Windows 2000) command from the monitored device. Refer Troubleshooting Tips" To which I have followed all of your advice with the exception of restarting the MSSQL Service as these are production servers. What are the requirments for the credentials that are used to access the wmi information on
Problem adding device
Hello I have a problem adding a device. I receive the error message: Entries for the device are either partially added or removed. I've searched this forum, but all the threads related to this topic don't work for my environment. I'm running OpManager 7202 on a Windows 2003 server and connect to a MS SQL server. Thanks for any help Rainer ------------------------------------------------------------------------ OpManager installation: Proliant DL 380 G3, Xeon 2.4 GHz, 4 GB RAM Windows 2003, 5.2.3790
Jump To
Is there a way for me not to go to the Jump To, to access the Service desk, the device Expert and the Netflow. When I am in Opmanager I have to select the Jump To and then access the other plugins, is there a way not to do that. Also when I do that it logs me out of Opmanager and then I have to re-log back in.
Error adding notes to an alarm
We are on build 8006 and we are now having issues adding notes to alarms. If a new alarm comes up and there are no existing notes, we can successfully add one new note. However, if we try to add a second note to any alarm, we receive the following error: "Unable to Add Note some error occurred". We have tried doing a db repair and restarting services. I tried searching the forums, but could not find anyone else reporting this error. Any ideas?
False Alarms
I'm encountering a problem where OpManager reports that ALL devices are down and sends alerts for all devices. This has been happening usually once a week, but I can confirm that no lines are down in the datacenter to cause a loss of connectivity to all sites. When I check the ping monitor, there are no lost packets during the time when they are reported as being down. Any suggestions?
Problem with IP SLA information
Problem with IP SLA information
CLI Login Issue
I have an Avaya Call Manager Server that is essentially running Red Hat Linux ES3 that I have a problem logging into for CLI monitors via SSH. The issue is that this device requires an extra step at login to set the terminal type that I cannot seem to encompass within OpManager. We are running Opmanager 8 with the most recent patch with a Windows 2003 Server, MSSQL database. I have attached screenshots of the credential settings for the device as well as two screenshots of the actual login process
Data Not Collected Errors
OpManager, or the response from the server, occasionally misses device polls, setting off alerts within OpManager. Is there a way to set this so it'll take 10-20 misses before it shows the Yellow error message within OpManager. I have to spend too much time cleaning these out when its only one miss every once in a while. thanks.
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