ServiceDesk Plus 9407 Released
Dear Users, SDP 9407 has been released and can be downloaded from the URL below, https://www.manageengine.com/products/service-desk/service-packs.html Behavior Changes SD-69982 : Beyond the Submission stage of a change, the Change Owner will no longer be allowed to globally edit the fields. From the Approvals stage of a change, any global edit made by the Change Manager will be notified to all Change Roles associated. You can disable this under the Change Notification Rules. New feature in 9407 SDF-67777
[ME User Conference, San Francisco Bay Area] Accelerate your journey to compliance with our privileged identity management suite
We're excited to announce that registration for ManageEngine User Conference in Pleasanton, CA is now open. Date: May 23 - 24 Venue: Zoho Corp., 4141 Hacienda Drive, Pleassanton, CA 94588 Register now Why privileged identity management? Privileged identities regulate access to an organization's critical IT assets. Today, with the evolution of cyberthreats, privileged identities have become a prime target for hackers; they use these privileged identities to create cracks in an organization's security
Join us in Pleasanton for 2 days of intensive training, and fun networking: ManageEngine User Conference 2018 is here!
We'd love to host you at our Pleasanton office for the ManageEngine User Conference and Training on the 23rd and 24th of May. It's going to be two action-packed days designed to help you get more out of your ManageEngine experience - with dedicated sessions for Firewall Analyzer. Click here to check out all the details. What's in it for you: Talk to our experts in 1:1 sessions, and get all your questions answered Watch live demos, learn what's new, and participate in hands-on training Discover
In the spotlight: ManageEngine Applications Manager secures a spot in Gartner's APM MQ!
ManageEngine Applications Manager has been recognized by Gartner's 2018 Magic Quadrant for application performance monitoring (APM) for the sixth time! The Gartner Magic Quadrant assesses 15 leading application monitoring vendors and rates their products based on specific criteria such as digital experience monitoring (DEM); application discovery, tracing, and diagnostics (ADTD); and artificial intelligence for IT operations (AIOps). Gartner then positions each vendor on two axes: completeness of
[Upcoming webinar] 5 essential revenue metrics MSPs can track using analytics
We'd like to invite you to join our free webinar where you'll learn about five crucial revenue metrics that can help managed services providers (MSPs) ensure their business remains profitable. We'll discuss how MSPs can use analytics to: Ensure a steady flow of revenue Diversify revenue by reducing dependencies on a small group of customers Track profitability of individual support groups Measure deviation from their expected revenue Register now. Date: May 23, 2018 Time: 2pm AEST | 10am GMT
[Upcoming webinar] 5 essential revenue metrics MSPs can track using analytics
We'd like to invite you to join our free webinar where you'll learn about five crucial revenue metrics that can help managed services providers (MSPs) ensure their business remains profitable. We'll discuss how MSPs can use analytics to: Ensure a steady flow of revenue. Diversify revenue by reducing dependencies on a small group of customers. Track profitability of individual support groups. Measure deviation from their expected revenue. Register now. Date: May 23, 2018 Time: 2pm AEST | 10am
Cumulative updates KB4103721 can brick your Windows 10 computers
Users may experience a few issues after applying the cumulative updates - KB4103721 - for version 1803 for Windows 10 computers. On applying, the screen turns black and the system doesn't boot. This is due to an unidentified bug, which Microsoft has not addressed and is believed to be working upon. The only possible workaround is to downgrade or uninstall the latest cumulative update KB4103721 or restore a previous point. Restoring to a previous point in time won't affect your personal files and
Cumulative updates KB4103721 can brick your Windows 10 computers
Users may experience a few issues after applying the cumulative updates - KB4103721 - for version 1803 for Windows 10 computers. On applying, the screen turns black and the system doesn't boot. This is due to an unidentified bug, which Microsoft has not addressed and is believed to be working upon. The only possible workaround is to downgrade or uninstall the latest cumulative update KB4103721 or restore a previous point. Restoring to a previous point in time won't affect your personal files and
Warning: Think before you patch KB4093118 and KB4093108 with known issues!
Microsoft reported known issues in the Monthly Rollup update KB4093118 and Monthly Security Only update KB4093108 for Windows 7 and Server 2008 R2 Operating Systems. Issues reported: 1. After you install this update, SMB servers may leak memory. 2. A stop error occurs on computers that don't support Streaming Single Instructions Multiple Data (SIMD) Extensions 2 (SSE2). Points to note: 1. Microsoft is working on the resolution and will update soon. Refer here https://support.microsoft.com/en-in/help/4093118/windows-7-update-kb4093118
[User Conference] Join us in Pleasanton for 2 days of intensive training, and fun networking: ManageEngine User Conference 2018 is here!
We'd love to host you at our Pleasanton office for the ManageEngine User Conference and Training on the 23rd and 24th of May. We've got an exclusive track for Desktop and Mobile device management, and the proceedings are going to be kicked-off by none other than Jack Madden from TechTarget! Reason enough to attend? Well, you'll be thrilled to know that there's more in store. Click here to check out all the details. What's in it for you: Listen to Jack Madden, watch live demos, and participate
[User Conference] Join us in Pleasanton for 2 days of intensive training, and fun networking: ManageEngine User Conference 2018 is here!
We'd love to host you at our Pleasanton office for the ManageEngine User Conference and Training on the 23rd and 24th of May. We've got an exclusive track for Desktop and Mobile device management, and the proceedings are going to be kicked-off by none other than Jack Madden from TechTarget! Reason enough to attend? Well, you'll be thrilled to know that there's more in store. Click here to check out all the details. What's in it for you: Listen to Jack Madden, watch live demos, and participate
[User Conference] Join us in Pleasanton for 2 days of intensive training, and fun networking: ManageEngine User Conference 2018 is here!
We'd love to host you at our Pleasanton office for the ManageEngine User Conference and Training on the 23rd and 24th of May. We've got an exclusive track for Desktop and Mobile device management, and the proceedings are going to be kicked-off by none other than Jack Madden from TechTarget! Reason enough to attend? Well, you'll be thrilled to know that there's more in store. Click here to check out all the details. What's in it for you: Listen to Jack Madden, watch live demos, and participate
[User Conference] Join us in Pleasanton for 2 days of intensive training, and fun networking: ManageEngine User Conference 2018 is here!
We'd love to host you at our Pleasanton office for the ManageEngine User Conference and Training on the 23rd and 24th of May. We've got an exclusive track for Desktop and Mobile device management, and the proceedings are going to be kicked-off by none other than Jack Madden from TechTarget! Reason enough to attend? Well, you'll be thrilled to know that there's more in store. Click here to check out all the details. What's in it for you: Listen to Jack Madden, watch live demos, and participate
[User Conference] Join us in Pleasanton for 2 days of intensive training, and fun networking: ManageEngine User Conference 2018 is here!
We'd love to host you at our Pleasanton office for the ManageEngine User Conference and Training on the 23rd and 24th of May. We've got an exclusive track for Desktop and Mobile device management, and the proceedings are going to be kicked-off by none other than Jack Madden from TechTarget! Reason enough to attend? Well, you'll be thrilled to know that there's more in store. Click here to check out all the details. What's in it for you: Listen to Jack Madden, watch live demos, and participate
ManageEngine User Conference 2018 @ Pleasanton
Join us in Pleasanton for 2 days of intensive training, and fun networking: ManageEngine User Conference 2018 is here! We'd love to host you at our Pleasanton office for the ManageEngine User Conference and Training on the 23rd and 24th of May. It's going to be two action-packed days designed to help you get more out of your ManageEngine experience - with a track completely dedicated to IT Operations Management. Click here to check out all the details. What's in it for you: Talk to our experts
[ME User Conference, San Francisco Bay Area] Accelerate your journey to compliance with our privileged identity management suite
We're excited to announce that registration for ManageEngine User Conference in Pleasanton, CA is now open. Date: May 23 - 24 Venue: Zoho Corp., 4141 Hacienda Drive, Pleassanton, CA 94588 Register now Why privileged identity management? Privileged identities regulate access to an organization's critical IT assets. Today, with the evolution of cyberthreats, privileged identities have become a prime target for hackers; they use these privileged identities to create cracks in an organization's security
May 2018 - Patch tuesday updates from ManageEngine
Hello folks, Quick update on the May 2018 Patch Tuesday. New Security Bulletins : 2018-05 Cumulative Update for Windows 10 Version 1507 (KB4103716) 2018-05 Cumulative Update for Windows 10 Version 1607 (KB4103723) 2018-05 Cumulative Update for Windows 10 Version 1703 (KB4103731) 2018-05 Cumulative Update for Windows 10 Version 1709 (KB4103727) 2018-05 Cumulative Update for Windows 10 Version 1803 (KB4103721) 2018-05 Cumulative Update for Windows Server 2016 (1803) (KB4103721) 2018-05
May 2018 - Patch tuesday updates from ManageEngine
Hello Folks, Quick update on the May 2018 Patch Tuesday. New Security Bulletins : 2018-05 Cumulative Update for Windows 10 Version 1507 (KB4103716) 2018-05 Cumulative Update for Windows 10 Version 1607 (KB4103723) 2018-05 Cumulative Update for Windows 10 Version 1703 (KB4103731) 2018-05 Cumulative Update for Windows 10 Version 1709 (KB4103727) 2018-05 Cumulative Update for Windows 10 Version 1803 (KB4103721) 2018-05 Cumulative Update for Windows Server 2016 (1803) (KB4103721) 2018-05
ServiceDesk Plus MSP - version 9.4 - Build - 9403 Released
Dear User(s) We released ServiceDesk Plus MSP - version 9.4 - Build - 9403 Please refer the Migration path table available here and upgrade to our latest build 9403 We highly recommend our users to do the upgrade in a test environment first. What's new in ServiceDesk Plus MSP 9403 ? Features : SDPMSP-11016: Ability to change billing status through business rule. SDPMSP-11402: Bulk association of notification rules to accounts is made easier. SDPMSP-11449: Option to enable/disable 'Domain Filtering
Apply the Windows 10 April 2018 Patches using Desktop Central
We are happy to inform our customers that ManageEngine's Patch management now supports Windows 10 service packs and the latest Spring Creator Updates/April 2018 updates. One can also upgrade to Windows 10 Operating system using ManageEngine Desktop Central. Refer this webpage to learn how. Click here to learn about deploying Windows 10 feature packs using Desktop Central Please note: Customers are required to sync the Patch DB manually before scanning their Windows 10 computers.
Desktop Central Free Training
Greetings from ManageEngine Desktop Central! Join us for the Desktop Central's free training. This 60 minutes of training, will help you learn tips & tricks, best practices and hidden secrets in desktop management. You can improve your skills on patching computers, installing/uninstalling software, remote control, configurations, security management and more. Please do come up with your expectations/suggestions, so that we can serve you better. Time Zones: Time Zone 1 - USA, UK, Canada and Mexico
Apply the Windows April 2018 Patches using Patch Manager Plus
We are happy to inform our customers that ManageEngine's Patch management now supports Windows 10 service packs and the latest Spring Creator Updates/April 2018 updates. Refer to our help docs to learn about deploying Windows 10 feature packs using Patch Manager Plus. Please note: Customers are required to sync the Patch DB manually before scanning their Windows 10 computers.
New York, are you ready? Our Endpoint Management seminar is headed your way.
The next leg of ManageEngine's Endpoint Management and Security seminar is all set to return toNew York on May 31st. Join us for a day-long seminar as product experts from ManageEngine get to the bottom of various challenges faced by system administrators and also master the cybersecurity knowledge to prevent the next wave of endpoint attacks. Hurry up and register right now because we'd hate for you to miss out! Here are reasons why you must be there: Discover the top cybersecurity trends of 2018.
New York, are you ready? Our Endpoint Management seminar is headed your way.
The next leg of ManageEngine's Endpoint Management and Security seminar is all set to return toNew York on May 31st. Join us for a day-long seminar as product experts from ManageEngine get to the bottom of various challenges faced by system administrators and also master the cybersecurity knowledge to prevent the next wave of endpoint attacks. Hurry up and register right now because we'd hate for you to miss out! Here are reasons why you must be there: Discover the top cybersecurity trends of 2018.
New York, are you ready? Our Endpoint Management seminar is headed your way.
The next leg of ManageEngine's Endpoint Management and Security seminar is all set to return toNew York on May 31st. Join us for a day-long seminar as product experts from ManageEngine get to the bottom of various challenges faced by system administrators and also master the cybersecurity knowledge to prevent the next wave of endpoint attacks. Hurry up and register right now because we'd hate for you to miss out! Here are reasons why you must be there: Discover the top cybersecurity trends of 2018.
New York, are you ready? Our Endpoint Management seminar is headed your way.
The next leg of ManageEngine's Endpoint Management and Security seminar is all set to return to New York on May 31st. Join us for a day-long seminar as product experts from ManageEngine get to the bottom of various challenges faced by system administrators and also master the cybersecurity knowledge to prevent the next wave of endpoint attacks. Hurry up and register right now because we'd hate for you to miss out! Here are reasons why you must be there: Discover the top cybersecurity trends of 2018.
New York, are you ready? Our Endpoint Management seminar is headed your way.
The next leg of ManageEngine's Endpoint Management and Security seminar is all set to return to New York on May 31st. Join us for a day-long seminar as product experts from ManageEngine get to the bottom of various challenges faced by system administrators and also master the cybersecurity knowledge to prevent the next wave of endpoint attacks. Hurry up and register right now because we'd hate for you to miss out! Here are reasons why you must be there: Discover the top cybersecurity trends of 2018.
Greet us at the Red Hat Summit this May !
Thinking of attending the Red Hat Summit 2018? Awesome, drop by and say "hi" to the Applications Manager team at booth 239. The summit kicks off on May 8th and runs until May 10th, featuring presentations, networking sessions, training, certification opportunities, as well as hands-on labs held by subject experts on everything from API management to software storage. Come visit our booth and: Get a quick preview of industry trends in the areas of application monitoring, hybrid cloud infrastructure,
Security Update - ManageEngine Desktop Central (fixed & released Multiple Vulnerabilities)
Hello everyone, Greetings. Desktop Central has fixed and released Multiple Vulnerabilities reported in Desktop Central. Vulnerabilities Fixed are CVE-2018-5337, CVE-2018-5338, CVE-2018-5339, CVE-2018-5340, CVE-2018-5341. Latest fix released on 24th April 2018. Here are the knowledge base links for your reference https://www.manageengine.com/products/desktop-central/elevation-of-privilege-vulnerability.html https://www.manageengine.com/products/desktop-central/query-restriction-bypass-vulnerability.html
Announcing the release of ADAudit Plus' latest version: Build 5100
Dear All, Greetings from ManageEngine ADAudit Plus! We are delighted to announce the release of ManageEngine ADAudit Plus' latest version: Build 5100. With the latest build 5100- Leverage advanced statistical analysis and machine learning techniques to detect anomalous behavior. Monitor the latest ADFS 4.0 servers for information on IP addresses, relying parties, claims issued, and extranet lockouts. Extend your SIEM investment's capabilities to make better, more informed decisions by forwarding
Desktop Central Training Series # 4
We were moved by the response and the feedback, for the free Desktop Central training. Based on requests from many of you, we have come up with yet-an-other training program. We have addressed you questions, challenges and feedback to make this training a lot more better. It is the best time to enhance your expertise with the product. This 60 minutes that you invest, for your training will save hours of your incredible time and effort spent for the following activities: The training series will be
Attn: Version 11.6 customers
Hi All, We know that it has been a long time since the version 12.0 and the service pack to upgrade to 12.2 was released. Some of you might have tried version 12.0 and decided to stay in version 11.6 due to UI glitches and the different UI navigation. Some of you may already ungraded to version 12.0 but would prefer to use the old UI. This post is especially for you. 1)Now you can directly upgrade your 11.6 OpManager to 12.3.094 build bypassing 12.2 and 12.3 service packs. We have come up with a
[NetFlow Analyzer online training] Learn on new features, latest enhancements, and best practices.
Hi all, We're back again with yet another series of free NetFlow Analyzer training sessions! This time we'll cover some of the latest enhancements in the product and share new use cases on troubleshooting bandwidth issues. One of the biggest challenges in bandwidth management is to understand the actual need of bandwidth and optimize consumption so as to get control over bandwidth cost. Learn how to calculate bandwidth utilization and gain more information on your total bandwidth usage with NetFlow
ServiceDesk Plus 9405 Released
Dear Users, SDP 9405 has been released and can be downloaded from the URL below, https://www.manageengine.com/products/service-desk/service-packs.html Issues fixed in 9405: Vulnerability Issues: SD-70609: Vulnerability in distributed asset scan list view is fixed. SD-70604: Able to add and update requester details by CSRF vulnerability. SD-70606: Able to configure the Windows agent by using the CSRF vulnerability. SD-70607: Able to add custom schedules by using the CSRF vulnerability. SD-69186: Vulnerability
Newsletter de Abril!
¡Newsletter de abril! Actualízate sobre todas las novedades que tenemos este mes y recuerda inscribirte aquí para recibirlos mensualmente en tu buzón de correo.
ServiceDesk Plus 9406 Released
Dear Users, SDP 9406 has been released and can be downloaded from the URL below, https://www.manageengine.com/products/service-desk/service-packs.html New features in service pack 9406 SDF:68872 : Auto delta scan: Automatic identification of hardware and software changes by the agent in the client machine and notify the application server to initiate the scan from the server. Issues fixed in service pack 9406: Vulnerability SD-69461 : Vulnerability issue related to assets. SD-69294 : Vulnerability
Free webinar: Top 5 critical alerts you need for IT security
The first step in detecting and responding to security threats is getting to know immediately when events of interest occur. Register for our free webinar "Top five critical alerts you need for IT security" to learn about the events you need to monitor in your network and how a SIEM (security information and event management) solution can alert you for these events to ensure security and compliance. Register Now Date and Time: May 23rd, 11AM BST and 2 PM EDT
ServiceDesk Plus MSP - version 9.3 - Build - 9308 Released
Dear User(s) We released ServiceDesk Plus MSP - version 9.3 - Build - 9308 Please refer the Migration path table available here and upgrade to our latest build 9308 What's new in ServiceDesk Plus - MSP 9308 ? Enhancements : SDPMSP-2601: Ability to import requests from XLS file and dynamically create respective configurations. Issues Fixed : SDPMSP-6956 : Bills are sent on wrong date. SDPMSP-8337 : Exception while export asset from remote server. SDPMSP-9878 : Error while copying Service Catalog
[Free Training] Network Monitoring & Management with OpManager
Hey everyone, We're back again with yet another series of free OpManager training sessions! If you are new to OpManager or if you have missed our previous training sessions, now would be a great time to register for this free training. We have revamped our content to include more use-cases and covered our frequently asked customer questions in this training. So make sure to attend this session to get the most out of OpManager. Our five-part training series covers every OpManager module in detail. Reserve
Introducing concurrent viewer licenses
We are happy to announce we're revamping our licensing approach to introduce concurrent sessions. As you may already know, the licensing model is based on two components 1. Users (mandatory) : Anyone who can create reports and dashboards, 2. Dashboard viewers (optional): Anyone who needs to simply view published reports/dashboards Now the viewer licenses will be based on the number of concurrent users. Owing to this functionality change, this licensing component will now be known as 'concurrent viewers'.
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