Do you have a Windows 10 PC running the Anniversary update? Time to upgrade.
End of life announcements: 1. Windows 10 version 1607 (Anniversary update) for Home and Pro users Mainstream support ends: April 10, 2018 Extended support ends: Oct. 9, 2018 2. Windows 10 version 1511 (First major feature update from Windows 10) for Education and enterprise editions Mainstream support ends: Oct. 10, 2017 Extended support ends: Apr 10, 2018 Points to note: 1. Windows 10 Enterprise and Education editions will still receive six months of additional servicing for version 1607.
Do you have a Windows 10 PC running the Anniversary update? Time to upgrade.
End of life announcements: 1. Windows 10 version 1607 (Anniversary update) for Home and Pro users Mainstream support ends: April 10, 2018 Extended support ends: Oct. 9, 2018 2. Windows 10 version 1511 (First major feature update from Windows 10) for Education and enterprise editions Mainstream support ends: Oct. 10, 2017 Extended support ends: Apr 10, 2018 Points to note: 1. Windows 10 Enterprise and Education editions will still receive six months of additional servicing for version 1607.
[User Conference - Australia] Register for ManageEngine's Australia User Conference today
We're eagerly looking forward to meeting you at our conference, this time in Australia! Learn about the latest features, updates and integrations that Desktop Central has to offer, attend live demonstrations and watch Desktop Central in action, participate in one-on-one sessions with product experts and learn the tips and tricks that will keep your enterprise safeguarded with Desktop Central. Reserve your seat and mark your calendar for two whole days of learning and fun. Join us on the following
[User Conference - Australia] Register for ManageEngine's Australia User Conference today
We're eagerly looking forward to meeting you at our conference, this time in Australia! Learn about the latest features, updates and integrations that Desktop Central has to offer, attend live demonstrations and watch Desktop Central in action, participate in one-on-one sessions with product experts and learn the tips and tricks that will keep your enterprise safeguarded with Desktop Central. Reserve your seat and mark your calendar for two whole days of learning and fun. Join us on the following
[User Conference - Australia] Register for ManageEngine's Australia User Conference today
We're eagerly looking forward to meeting you at our conference, this time in Australia! Learn about the latest features, updates and integrations that Desktop Central has to offer, attend live demonstrations and watch Desktop Central in action, participate in one-on-one sessions with product experts and learn the tips and tricks that will keep your enterprise safeguarded with Desktop Central. Reserve your seat and mark your calendar for two whole days of learning and fun. Join us on the following
[User Conference - Australia] Register for ManageEngine's Australia User Conference today
We're eagerly looking forward to meeting you at our conference, this time in Australia! Learn about the latest features, updates and integrations that Desktop Central has to offer, attend live demonstrations and watch Desktop Central in action, participate in one-on-one sessions with product experts and learn the tips and tricks that will keep your enterprise safeguarded with Desktop Central. Reserve your seat and mark your calendar for two whole days of learning and fun. Join us on the following
[User Conference - Australia] Register for ManageEngine's Australia User Conference today
We're eagerly looking forward to meeting you at our conference, this time in Australia! Learn about the latest features, updates and integrations that Desktop Central has to offer, attend live demonstrations and watch Desktop Central in action, participate in one-on-one sessions with product experts and learn the tips and tricks that will keep your enterprise safeguarded with Desktop Central. Reserve your seat and mark your calendar for two whole days of learning and fun. Join us on the following
ServiceDesk Plus MSP - version 9.4 - Build - 9400 Released
Dear User(s) We released ServiceDesk Plus MSP - version 9.4 - Build - 9400 Please refer the Migration path table available here and upgrade to our latest build 9400 We highly recommend our users to do the upgrade in a test environment first. After successful upgrade, you can just restore the upgraded database into a new installation and make it as Production environment or you can do upgrade again in your Production environment. After applying a service pack, start ServiceDesk Plus - MSP, login
ME User Conference, Australia - Accelerate your journey to compliance with our privileged identity management suite
We're excited to announce that registration for ManageEngine's Australia User Conference in Sydney and Melbourne is now open. Register now. Why privileged identity management? Privileged identities regulate access to an organization's critical IT assets. Today, with the evolution of cyberthreats, privileged identities have become a prime target for hackers; they use these privileged identities to create cracks in an organization's security infrastructure through which they can steal sensitive
ManageEngine user conference Australia (April 30 - May 1) (May 3 - May 4)
We are happy to announce that we're having our next ManageEngine user conference in Australia. Dates: Sydney - April 30 - May 1 Melbourne - May 3 - May 4 What's in store for you? Get an exclusive sneak peak into our latest products, product features and attend live demos to understand how the product works. Talk to our experts; tell us how you're using out products, and share your feedback on how we can help you make IT better. Connect with peers and find out how top enterprises manage their
Hotfix 8106 released
Dear Customer, Today we have released the 8106 hotfix. Data privacy regulation (GDPR) has been introduced in this release. Here you can download the hotfix https://www.manageengine.com/products/support-center/service-packs.html Please find the readme from the below link https://supportcenter.wiki.zoho.com/ReadMe-V3.html#8106 Thank You Regards, Arun SupportCenter Plus
[GDPR Webinar]: 5 steps that will save you from the GDPR violation penalty
Hello folks, In less than two months, companies who handle the personal data of EU citizens will be held responsible for protecting the personal data of those individuals. Organizations need to prove that they're complying with GDPR requirements. However, according to a recent survey by security firm Bitdefender, security professionals (83 percent of CSOs and 51 percent of CISOs), would rather risk fines than tackle the complex nature of GDPR implementation and compliance. It's high time for us,
[Tips & Tricks] Night-mode automations
Scenario: One of our customer's came up with a requirement i.e, to notify him or a group of technicians when tickets are created "after business hours". His primary concern was to not miss any high priority tickets. Their organization was getting lot of negative feedback from their end user's because of not addressing show stopper issues and they couldn't figure out how to put a full stop this issue. Customer wanted to check with us if we can provide a solution. Initially, the customer had enabled
[ME User Conference, Australia] Accelerate your journey to compliance with our privileged identity management suite
We're excited to announce that registration for ManageEngine's Australia User Conference in Sydney and Melbourne is now open. Register now. Why privileged identity management? Privileged identities regulate access to an organization's critical IT assets. Today, with the evolution of cyberthreats, privileged identities have become a prime target for hackers; they use these privileged identities to create cracks in an organization's security infrastructure through which they can steal sensitive data.
Come, attend the Network Configuration Manager User Conference at Sydney & Melbourne!
We're happy to invite you to the Network Configuration Manager User Conference and Training at Sydney and Melbourne between April 30th and May 4th. [Register now] This two-day event full of in-depth and intensive technical training will help you make IT management simple, fast, and efficient—all focussed on Desktop Central. Trust me, you don't want to miss it! Here's what you can do there: Discover the latest ITOM trends, watch live product demos, and get a sneak peek of our product roadmaps.
NetFlow Analyzer User Conference and Training in Sydney and Melbourne!
We're happy to invite you to the NetFlow Analyzer User Conference and Training at Sydney and Melbourne between April 30th and May 4th. [Register now] This two-day event full of in-depth and intensive technical training will help you make IT management simple, fast, and efficient—all focussed on Desktop Central. Trust me, you don't want to miss it! Here's what you can do there: Discover the latest ITOM trends, watch live product demos, and get a sneak peek of our product roadmaps. Attend one-on-one
Microsoft Office Vulnerability - System login details at risk(CVE-2018-0950)
4oo million active users of Microsoft Outlook may be in danger of getting hacked, going by the discovery of a CERT researcher, Will Dormann. What is at stake? All sensitive information including Windows login details Who is in danger? All Windows users using Microsoft Outlook for emails How does the hack work? A remote attacker can email an OLE content(embedded and linked object) in the form of a Rich Text File(RTF). This RTF contains a remotely hosted image file(OLE)served from an SMB server controlled
Microsoft Office Vulnerability - System login details at risk(CVE-2018-0950)
4oo million active users of Microsoft Outlook may be in danger of getting hacked, going by the discovery of a CERT researcher, Will Dormann. What is at stake? All sensitive information including Windows login details Who is in danger? All Windows users using Microsoft Outlook for emails How does the hack work? A remote attacker can email an OLE content(embedded and linked object) in the form of a Rich Text File(RTF). This RTF contains a remotely hosted image file(OLE)served from an SMB server controlled
OpManager User Conference and Training in Sydney and Melbourne!
We're happy to invite you to the OpManager User Conference and Training at Sydney and Melbourne between April 30th and May 4th. [Register now] This two-day event full of in-depth and intensive technical training will help you make IT management simple, fast, and efficient—and we've got sessions focussed exclusively on OpManager. Trust me, you don't want to miss it! Here's what you can do there: Discover the latest ITOM trends, watch live product demos, and get a sneak peek of our product roadmaps.
Applications Manager User Conference and Training in Sydney and Melbourne!
We're happy to invite you to the Applications Manager User Conference and Training at Sydney and Melbourne between April 30th and May 4th. [Register now] This two-day event full of in-depth and intensive technical training will help you make IT management
April 2018 - Patch tuesday updates from Manageengine
Hello Folks, Good day. Quick update on the April 2018 Patch Tuesday. New Security Bulletins : 2018-04 Security Update for Adobe Flash Player for Windows (KB4093110) 2018-04 Security Only Quality Update for Windows 7 and Windows Server 2008 R2 (KB4093108) 2018-04 Security Only Quality Update for Windows 8.1 and Windows Server 2012 R2 (KB4093115) 2018-04 Security Only Quality Update for Windows Server 2012 for x64-based Systems (KB4093122) 2018-04 Cumulative Update for Windows 10 Version 1511 (KB4093109)
April 2018 - Patch tuesday updates from Manageengine
Hello Folks, Good day. Quick update on the April 2018 Patch Tuesday. New Security Bulletins : 2018-04 Security Update for Adobe Flash Player for Windows (KB4093110) 2018-04 Security Only Quality Update for Windows 7 and Windows Server 2008 R2 (KB4093108) 2018-04 Security Only Quality Update for Windows 8.1 and Windows Server 2012 R2 (KB4093115) 2018-04 Security Only Quality Update for Windows Server 2012 for x64-based Systems (KB4093122) 2018-04 Cumulative Update for Windows 10 Version 1511 (KB4093109)
You may be at risk while using the web! (CVE-2018-1013)
Watch out Windows users, hackers might trick you into falling for malicious web links/files and then take complete access to your system! Microsoft's April 2018 Patch Tuesday updates can help you out though. The Windows Graphics component, which is responsible for the graphics on your Windows screen, hosts a font library which could be rigged with specially crafted embedded fonts. Due to the improper handling of Windows fonts library, there could be a remote code execution in which the attacker
You may be at risk while using the web (CVE-2018-1013)
Watch out Windows users, hackers might trick you into falling for malicious web links/files and then take complete access to your system! Microsoft's April 2018 Patch Tuesday updates can help you out though. The Windows Graphics component, which is responsible for the graphics on your Windows screen, hosts a font library which could be rigged with specially crafted embedded fonts. Due to the improper handling of Windows fonts library, there could be a remote code execution in which the attacker
ServiceDesk Plus 9404 Released
Dear users ServiceDesk Plus 9404 has been released. We've introduced our first phase of GDPR features with this release. The following GDPR features are included in this build: 1. PII fields in templates Mark a data field as PII when adding an additional field to a template so you can easily distinguish PII from other data. 2. Meet users' right to be forgotten The GDPR grants individuals a number of rights, including the right to be forgotten. That means
Critical update for Patch Manager Plus versions older than 100120!
What is the change? Patch Manager Plus has released a new schema to support various features for Windows, Mac, Linux and third party applications patch management. What will be the impact? If you are running Patch Manager Plus version older than 100120, you will not be able to synchronise the latest patch updates. What should I do? Upgrade to the latest build on or before 9 May 2018, to continue using latest patches and updates from Patch Manager Plus.
Critical update for Desktop Central versions older than 100108
What is the change? Desktop Central's patch management has released a new schema to support various features for Windows, Mac & Linux patch management. What will be the impact? If you are running Desktop Central version older than 100108, you will not be able to synchronise the latest patch updates. What should I do? Upgrade to the latest build on or before 9th May 2018, to continue using patch management.
Endpoint Security, GDPR & more from ManageEngine's experts
We are happy to inform ManageEngine is conducting a one-day endpoint security seminar in London on 17, April 2018. We would like to have you on board, make use of this opportunity to connect with our Endpoint Security experts and get insights into GDPR compliance from an endpoint management perspective. Please find the agenda and registration link here Pls, share it with your peers too. Hoping to see you there.
Endpoint Security, GDPR & more from ManageEngine's experts
We are happy to inform ManageEngine is conducting a one-day endpoint security seminar in London on 17, April 2018. We would like to have you on board, make use of this opportunity to connect with our Endpoint Security experts and get insights into GDPR compliance from an endpoint management perspective. Please find the agenda and registration link here Pls, share it with your peers too. Hoping to see you there.
Endpoint Security, GDPR & more from ManageEngine's experts
We are happy to inform ManageEngine is conducting a one-day endpoint security seminar in London on 17, April 2018. We would like to have you on board, make use of this opportunity to connect with our Endpoint Security experts and get insights into GDPR compliance from an endpoint management perspective. Please find the agenda and registration link here Pls, share it with your peers too. Hoping to see you there.
Extenuation of Static IP issues on VMware running on Windows Server 2008 R2 and Windows 7 OS
This Patch Tuesday seems to be miserable for administrators handling Windows Server 2008 R2 and Windows 7 running on VM ware Scenario: The below scenario was reported by few users who installed these KB's KB4088875 & KB4088878 on VMware. This is applicable for Windows 7 and Windows 2008 R2 OS, installed on VMware environment only. For the VMware users, The NIC card is restarted and the pre-configured settings are reset to default settings, hence its disconnected from the network. In few scenarios,
Password Manager Pro 9.6 Released
Hi, Password Manager Pro 9.6 (build 9600) has been released and is now available for download. This build incorporates a set of new features and enhancements such as provisions to launch SSH and SQL remote terminal sessions with Windows Domain accounts, secure cloud storage options via auto-synchronization of the password-protected, encrypted HTML files to authorized users' Amazon S3 and Box accounts, as well as a collection of other enhancements and bug fixes. List of New Features / Enhancements
Free Webinar: Managing privileged users and auditing their access: A must-have for GDPR compliance.
Hi All, By now, you know the GDPR is a big deal. With a sweeping list of data control requirements that call for compliance, it's easy to overlook one important aspect—privileged identity and access management. Leveraging privileged identity governance and access control at the core of your security strategy can go a long way in mitigating data breach risks. So, as you and your organization prepare for the GDPR, privileged identity management (PIM) should sit at the top of your agenda. Join our free
Attention, Windows 7 and Windows server 2008 R2 users! Meltdown, Spectre bugs can still sting you! (CVE-2018-1038 & KB4100480)
Meltdown and Spectre bugs that could give away data in the protected memory were discovered recently. Microsoft's kernel patch fixes in January and February meant the dangers were allayed, but Sweden based researcher Ulf Frisk says, "no"! Who's at risk? Users with Windows 7 x64-based systems or Windows 2008 R2 server, who have installed any of the servicing updates released during or after January 2018 are prone to remote code execution and elevation of privilege. How is the vulnerability exploited?
Attention, Windows 7 and Windows server 2008 R2 users! Meltdown, Spectre bugs can still sting you! (CVE-2018-1038 & KB4100480)
Meltdown and Spectre bugs that could give away data in the protected memory were discovered recently. Microsoft's kernel patch fixes in January and February meant the dangers were allayed, but Sweden based researcher Ulf Frisk says, "no"! Who's at risk? Users with Windows 7 x64-based systems or Windows 2008 R2 server, who have installed any of the servicing updates released during or after January 2018 are prone to remote code execution and elevation of privilege. How is the vulnerability exploited?
Newsletter de Marzo!
¡Newsletter de marzo! Actualízate sobre todas las novedades que tenemos este mes y recuerda inscribirte aquí para recibirlos mensualmente en tu buzón de correo.
KB 4011730 breaks Word 2016.
Issue: After installing the March 13, 2018, update for Word 2016 (KB4011730), you may not be able to open or save Word documents. This issue occurs only for those who receive Office 2016 updates using Windows Installer technology (MSI). If you have a Click-to-Run edition of Office, such as Office 365 Personal, you won't encounter this issue. Workaround for this issue: Microsoft is aware of this issue and working on a fix. In the meantime, you may be able to workaround this issue by installing the March
Script Master - 4: How to assign CAB members to a change request automatically.
Hello everyone! I'm sure most of you are busy planning your Christmas season already . While you wait for your Santas to shower you with the gifts you desire, I'm happy to share an interesting script this festive season with all the Change Managers . When an RFC is raised, it is the Change Manager who seeks recommendations from CAB members and manually adds them to the RFC. The script discussed today helps Change Managers to automatically assign CAB members to a change request through
Desktop Central Free Training
Greetings from ManageEngine Desktop Central! Join us for the Desktop Central's free training. This 60 minutes of training, will help you learn tips & tricks, best practices and hidden secrets in desktop management. You can improve your skills on patching computers, installing/uninstalling software, remote control, configurations, security management and more. Please do come up with your expectations/suggestions, so that we can serve you better. Time Zones: Time Zone 1 - USA, UK, Canada andMexico
ServiceDesk Plus 9403 Released
Dear Users, SDP 9403 has been released and can be downloaded from the URL below, https://www.manageengine.com/products/service-desk/service-packs.html New Features in 9403 : SDF-69258 : Support for 'Georgian' language. Issues Fixed in 9403 : SD-69139 : Vulnerability fixed. SD-70508 : AD authentication doesn’t work in the mobile client context. SD-70395 : In recently upgraded setups, start server/ shutdown server shortcuts does not work properly. SD-70341 : Due to the API calls restriction to Zoho
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