Greet us at the Red Hat Summit this May !
Thinking of attending the Red Hat Summit 2018? Awesome, drop by and say "hi" to the Applications Manager team at booth 239. The summit kicks off on May 8th and runs until May 10th, featuring presentations, networking sessions, training, certification opportunities, as well as hands-on labs held by subject experts on everything from API management to software storage. Come visit our booth and: Get a quick preview of industry trends in the areas of application monitoring, hybrid cloud infrastructure,
Security Update - ManageEngine Desktop Central (fixed & released Multiple Vulnerabilities)
Hello everyone, Greetings. Desktop Central has fixed and released Multiple Vulnerabilities reported in Desktop Central. Vulnerabilities Fixed are CVE-2018-5337, CVE-2018-5338, CVE-2018-5339, CVE-2018-5340, CVE-2018-5341. Latest fix released on 24th April 2018. Here are the knowledge base links for your reference https://www.manageengine.com/products/desktop-central/elevation-of-privilege-vulnerability.html https://www.manageengine.com/products/desktop-central/query-restriction-bypass-vulnerability.html
Announcing the release of ADAudit Plus' latest version: Build 5100
Dear All, Greetings from ManageEngine ADAudit Plus! We are delighted to announce the release of ManageEngine ADAudit Plus' latest version: Build 5100. With the latest build 5100- Leverage advanced statistical analysis and machine learning techniques to detect anomalous behavior. Monitor the latest ADFS 4.0 servers for information on IP addresses, relying parties, claims issued, and extranet lockouts. Extend your SIEM investment's capabilities to make better, more informed decisions by forwarding
Desktop Central Training Series # 4
We were moved by the response and the feedback, for the free Desktop Central training. Based on requests from many of you, we have come up with yet-an-other training program. We have addressed you questions, challenges and feedback to make this training a lot more better. It is the best time to enhance your expertise with the product. This 60 minutes that you invest, for your training will save hours of your incredible time and effort spent for the following activities: The training series will be
Attn: Version 11.6 customers
Hi All, We know that it has been a long time since the version 12.0 and the service pack to upgrade to 12.2 was released. Some of you might have tried version 12.0 and decided to stay in version 11.6 due to UI glitches and the different UI navigation. Some of you may already ungraded to version 12.0 but would prefer to use the old UI. This post is especially for you. 1)Now you can directly upgrade your 11.6 OpManager to 12.3.094 build bypassing 12.2 and 12.3 service packs. We have come up with a
[NetFlow Analyzer online training] Learn on new features, latest enhancements, and best practices.
Hi all, We're back again with yet another series of free NetFlow Analyzer training sessions! This time we'll cover some of the latest enhancements in the product and share new use cases on troubleshooting bandwidth issues. One of the biggest challenges in bandwidth management is to understand the actual need of bandwidth and optimize consumption so as to get control over bandwidth cost. Learn how to calculate bandwidth utilization and gain more information on your total bandwidth usage with NetFlow
ServiceDesk Plus 9405 Released
Dear Users, SDP 9405 has been released and can be downloaded from the URL below, https://www.manageengine.com/products/service-desk/service-packs.html Issues fixed in 9405: Vulnerability Issues: SD-70609: Vulnerability in distributed asset scan list view is fixed. SD-70604: Able to add and update requester details by CSRF vulnerability. SD-70606: Able to configure the Windows agent by using the CSRF vulnerability. SD-70607: Able to add custom schedules by using the CSRF vulnerability. SD-69186: Vulnerability
Newsletter de Abril!
¡Newsletter de abril! Actualízate sobre todas las novedades que tenemos este mes y recuerda inscribirte aquí para recibirlos mensualmente en tu buzón de correo.
ServiceDesk Plus 9406 Released
Dear Users, SDP 9406 has been released and can be downloaded from the URL below, https://www.manageengine.com/products/service-desk/service-packs.html New features in service pack 9406 SDF:68872 : Auto delta scan: Automatic identification of hardware and software changes by the agent in the client machine and notify the application server to initiate the scan from the server. Issues fixed in service pack 9406: Vulnerability SD-69461 : Vulnerability issue related to assets. SD-69294 : Vulnerability
Free webinar: Top 5 critical alerts you need for IT security
The first step in detecting and responding to security threats is getting to know immediately when events of interest occur. Register for our free webinar "Top five critical alerts you need for IT security" to learn about the events you need to monitor in your network and how a SIEM (security information and event management) solution can alert you for these events to ensure security and compliance. Register Now Date and Time: May 23rd, 11AM BST and 2 PM EDT
ServiceDesk Plus MSP - version 9.3 - Build - 9308 Released
Dear User(s) We released ServiceDesk Plus MSP - version 9.3 - Build - 9308 Please refer the Migration path table available here and upgrade to our latest build 9308 What's new in ServiceDesk Plus - MSP 9308 ? Enhancements : SDPMSP-2601: Ability to import requests from XLS file and dynamically create respective configurations. Issues Fixed : SDPMSP-6956 : Bills are sent on wrong date. SDPMSP-8337 : Exception while export asset from remote server. SDPMSP-9878 : Error while copying Service Catalog
[Free Training] Network Monitoring & Management with OpManager
Hey everyone, We're back again with yet another series of free OpManager training sessions! If you are new to OpManager or if you have missed our previous training sessions, now would be a great time to register for this free training. We have revamped our content to include more use-cases and covered our frequently asked customer questions in this training. So make sure to attend this session to get the most out of OpManager. Our five-part training series covers every OpManager module in detail. Reserve
Introducing concurrent viewer licenses
We are happy to announce we're revamping our licensing approach to introduce concurrent sessions. As you may already know, the licensing model is based on two components 1. Users (mandatory) : Anyone who can create reports and dashboards, 2. Dashboard viewers (optional): Anyone who needs to simply view published reports/dashboards Now the viewer licenses will be based on the number of concurrent users. Owing to this functionality change, this licensing component will now be known as 'concurrent viewers'.
Do you have a Windows 10 PC running the Anniversary update? Time to upgrade.
End of life announcements: 1. Windows 10 version 1607 (Anniversary update) for Home and Pro users Mainstream support ends: April 10, 2018 Extended support ends: Oct. 9, 2018 2. Windows 10 version 1511 (First major feature update from Windows 10) for Education and enterprise editions Mainstream support ends: Oct. 10, 2017 Extended support ends: Apr 10, 2018 Points to note: 1. Windows 10 Enterprise and Education editions will still receive six months of additional servicing for version 1607.
Do you have a Windows 10 PC running the Anniversary update? Time to upgrade.
End of life announcements: 1. Windows 10 version 1607 (Anniversary update) for Home and Pro users Mainstream support ends: April 10, 2018 Extended support ends: Oct. 9, 2018 2. Windows 10 version 1511 (First major feature update from Windows 10) for Education and enterprise editions Mainstream support ends: Oct. 10, 2017 Extended support ends: Apr 10, 2018 Points to note: 1. Windows 10 Enterprise and Education editions will still receive six months of additional servicing for version 1607.
[User Conference - Australia] Register for ManageEngine's Australia User Conference today
We're eagerly looking forward to meeting you at our conference, this time in Australia! Learn about the latest features, updates and integrations that Desktop Central has to offer, attend live demonstrations and watch Desktop Central in action, participate in one-on-one sessions with product experts and learn the tips and tricks that will keep your enterprise safeguarded with Desktop Central. Reserve your seat and mark your calendar for two whole days of learning and fun. Join us on the following
[User Conference - Australia] Register for ManageEngine's Australia User Conference today
We're eagerly looking forward to meeting you at our conference, this time in Australia! Learn about the latest features, updates and integrations that Desktop Central has to offer, attend live demonstrations and watch Desktop Central in action, participate in one-on-one sessions with product experts and learn the tips and tricks that will keep your enterprise safeguarded with Desktop Central. Reserve your seat and mark your calendar for two whole days of learning and fun. Join us on the following
[User Conference - Australia] Register for ManageEngine's Australia User Conference today
We're eagerly looking forward to meeting you at our conference, this time in Australia! Learn about the latest features, updates and integrations that Desktop Central has to offer, attend live demonstrations and watch Desktop Central in action, participate in one-on-one sessions with product experts and learn the tips and tricks that will keep your enterprise safeguarded with Desktop Central. Reserve your seat and mark your calendar for two whole days of learning and fun. Join us on the following
[User Conference - Australia] Register for ManageEngine's Australia User Conference today
We're eagerly looking forward to meeting you at our conference, this time in Australia! Learn about the latest features, updates and integrations that Desktop Central has to offer, attend live demonstrations and watch Desktop Central in action, participate in one-on-one sessions with product experts and learn the tips and tricks that will keep your enterprise safeguarded with Desktop Central. Reserve your seat and mark your calendar for two whole days of learning and fun. Join us on the following
[User Conference - Australia] Register for ManageEngine's Australia User Conference today
We're eagerly looking forward to meeting you at our conference, this time in Australia! Learn about the latest features, updates and integrations that Desktop Central has to offer, attend live demonstrations and watch Desktop Central in action, participate in one-on-one sessions with product experts and learn the tips and tricks that will keep your enterprise safeguarded with Desktop Central. Reserve your seat and mark your calendar for two whole days of learning and fun. Join us on the following
ServiceDesk Plus MSP - version 9.4 - Build - 9400 Released
Dear User(s) We released ServiceDesk Plus MSP - version 9.4 - Build - 9400 Please refer the Migration path table available here and upgrade to our latest build 9400 We highly recommend our users to do the upgrade in a test environment first. After successful upgrade, you can just restore the upgraded database into a new installation and make it as Production environment or you can do upgrade again in your Production environment. After applying a service pack, start ServiceDesk Plus - MSP, login
ME User Conference, Australia - Accelerate your journey to compliance with our privileged identity management suite
We're excited to announce that registration for ManageEngine's Australia User Conference in Sydney and Melbourne is now open. Register now. Why privileged identity management? Privileged identities regulate access to an organization's critical IT assets. Today, with the evolution of cyberthreats, privileged identities have become a prime target for hackers; they use these privileged identities to create cracks in an organization's security infrastructure through which they can steal sensitive
ManageEngine user conference Australia (April 30 - May 1) (May 3 - May 4)
We are happy to announce that we're having our next ManageEngine user conference in Australia. Dates: Sydney - April 30 - May 1 Melbourne - May 3 - May 4 What's in store for you? Get an exclusive sneak peak into our latest products, product features and attend live demos to understand how the product works. Talk to our experts; tell us how you're using out products, and share your feedback on how we can help you make IT better. Connect with peers and find out how top enterprises manage their
Hotfix 8106 released
Dear Customer, Today we have released the 8106 hotfix. Data privacy regulation (GDPR) has been introduced in this release. Here you can download the hotfix https://www.manageengine.com/products/support-center/service-packs.html Please find the readme from the below link https://supportcenter.wiki.zoho.com/ReadMe-V3.html#8106 Thank You Regards, Arun SupportCenter Plus
[GDPR Webinar]: 5 steps that will save you from the GDPR violation penalty
Hello folks, In less than two months, companies who handle the personal data of EU citizens will be held responsible for protecting the personal data of those individuals. Organizations need to prove that they're complying with GDPR requirements. However, according to a recent survey by security firm Bitdefender, security professionals (83 percent of CSOs and 51 percent of CISOs), would rather risk fines than tackle the complex nature of GDPR implementation and compliance. It's high time for us,
[Tips & Tricks] Night-mode automations
Scenario: One of our customer's came up with a requirement i.e, to notify him or a group of technicians when tickets are created "after business hours". His primary concern was to not miss any high priority tickets. Their organization was getting lot of negative feedback from their end user's because of not addressing show stopper issues and they couldn't figure out how to put a full stop this issue. Customer wanted to check with us if we can provide a solution. Initially, the customer had enabled
[ME User Conference, Australia] Accelerate your journey to compliance with our privileged identity management suite
We're excited to announce that registration for ManageEngine's Australia User Conference in Sydney and Melbourne is now open. Register now. Why privileged identity management? Privileged identities regulate access to an organization's critical IT assets. Today, with the evolution of cyberthreats, privileged identities have become a prime target for hackers; they use these privileged identities to create cracks in an organization's security infrastructure through which they can steal sensitive data.
Come, attend the Network Configuration Manager User Conference at Sydney & Melbourne!
We're happy to invite you to the Network Configuration Manager User Conference and Training at Sydney and Melbourne between April 30th and May 4th. [Register now] This two-day event full of in-depth and intensive technical training will help you make IT management simple, fast, and efficient—all focussed on Desktop Central. Trust me, you don't want to miss it! Here's what you can do there: Discover the latest ITOM trends, watch live product demos, and get a sneak peek of our product roadmaps.
NetFlow Analyzer User Conference and Training in Sydney and Melbourne!
We're happy to invite you to the NetFlow Analyzer User Conference and Training at Sydney and Melbourne between April 30th and May 4th. [Register now] This two-day event full of in-depth and intensive technical training will help you make IT management simple, fast, and efficient—all focussed on Desktop Central. Trust me, you don't want to miss it! Here's what you can do there: Discover the latest ITOM trends, watch live product demos, and get a sneak peek of our product roadmaps. Attend one-on-one
Microsoft Office Vulnerability - System login details at risk(CVE-2018-0950)
4oo million active users of Microsoft Outlook may be in danger of getting hacked, going by the discovery of a CERT researcher, Will Dormann. What is at stake? All sensitive information including Windows login details Who is in danger? All Windows users using Microsoft Outlook for emails How does the hack work? A remote attacker can email an OLE content(embedded and linked object) in the form of a Rich Text File(RTF). This RTF contains a remotely hosted image file(OLE)served from an SMB server controlled
Microsoft Office Vulnerability - System login details at risk(CVE-2018-0950)
4oo million active users of Microsoft Outlook may be in danger of getting hacked, going by the discovery of a CERT researcher, Will Dormann. What is at stake? All sensitive information including Windows login details Who is in danger? All Windows users using Microsoft Outlook for emails How does the hack work? A remote attacker can email an OLE content(embedded and linked object) in the form of a Rich Text File(RTF). This RTF contains a remotely hosted image file(OLE)served from an SMB server controlled
OpManager User Conference and Training in Sydney and Melbourne!
We're happy to invite you to the OpManager User Conference and Training at Sydney and Melbourne between April 30th and May 4th. [Register now] This two-day event full of in-depth and intensive technical training will help you make IT management simple, fast, and efficient—and we've got sessions focussed exclusively on OpManager. Trust me, you don't want to miss it! Here's what you can do there: Discover the latest ITOM trends, watch live product demos, and get a sneak peek of our product roadmaps.
Applications Manager User Conference and Training in Sydney and Melbourne!
We're happy to invite you to the Applications Manager User Conference and Training at Sydney and Melbourne between April 30th and May 4th. [Register now] This two-day event full of in-depth and intensive technical training will help you make IT management
April 2018 - Patch tuesday updates from Manageengine
Hello Folks, Good day. Quick update on the April 2018 Patch Tuesday. New Security Bulletins : 2018-04 Security Update for Adobe Flash Player for Windows (KB4093110) 2018-04 Security Only Quality Update for Windows 7 and Windows Server 2008 R2 (KB4093108) 2018-04 Security Only Quality Update for Windows 8.1 and Windows Server 2012 R2 (KB4093115) 2018-04 Security Only Quality Update for Windows Server 2012 for x64-based Systems (KB4093122) 2018-04 Cumulative Update for Windows 10 Version 1511 (KB4093109)
April 2018 - Patch tuesday updates from Manageengine
Hello Folks, Good day. Quick update on the April 2018 Patch Tuesday. New Security Bulletins : 2018-04 Security Update for Adobe Flash Player for Windows (KB4093110) 2018-04 Security Only Quality Update for Windows 7 and Windows Server 2008 R2 (KB4093108) 2018-04 Security Only Quality Update for Windows 8.1 and Windows Server 2012 R2 (KB4093115) 2018-04 Security Only Quality Update for Windows Server 2012 for x64-based Systems (KB4093122) 2018-04 Cumulative Update for Windows 10 Version 1511 (KB4093109)
You may be at risk while using the web! (CVE-2018-1013)
Watch out Windows users, hackers might trick you into falling for malicious web links/files and then take complete access to your system! Microsoft's April 2018 Patch Tuesday updates can help you out though. The Windows Graphics component, which is responsible for the graphics on your Windows screen, hosts a font library which could be rigged with specially crafted embedded fonts. Due to the improper handling of Windows fonts library, there could be a remote code execution in which the attacker
You may be at risk while using the web (CVE-2018-1013)
Watch out Windows users, hackers might trick you into falling for malicious web links/files and then take complete access to your system! Microsoft's April 2018 Patch Tuesday updates can help you out though. The Windows Graphics component, which is responsible for the graphics on your Windows screen, hosts a font library which could be rigged with specially crafted embedded fonts. Due to the improper handling of Windows fonts library, there could be a remote code execution in which the attacker
ServiceDesk Plus 9404 Released
Dear users ServiceDesk Plus 9404 has been released. We've introduced our first phase of GDPR features with this release. The following GDPR features are included in this build: 1. PII fields in templates Mark a data field as PII when adding an additional field to a template so you can easily distinguish PII from other data. 2. Meet users' right to be forgotten The GDPR grants individuals a number of rights, including the right to be forgotten. That means
Critical update for Patch Manager Plus versions older than 100120!
What is the change? Patch Manager Plus has released a new schema to support various features for Windows, Mac, Linux and third party applications patch management. What will be the impact? If you are running Patch Manager Plus version older than 100120, you will not be able to synchronise the latest patch updates. What should I do? Upgrade to the latest build on or before 9 May 2018, to continue using latest patches and updates from Patch Manager Plus.
Critical update for Desktop Central versions older than 100108
What is the change? Desktop Central's patch management has released a new schema to support various features for Windows, Mac & Linux patch management. What will be the impact? If you are running Desktop Central version older than 100108, you will not be able to synchronise the latest patch updates. What should I do? Upgrade to the latest build on or before 9th May 2018, to continue using patch management.
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