Release announcement: Build 3400
Hello folks! We're happy to announce the release of Analytics Plus version 3400. This release comes with a couple of bug fixes and a few new features. 1. Support for map chart Analytics Plus now supports map charts. Your metrics can now be tagged against geographical locations on a map view. The below map chart shows the country-wise split of total sales for Europe. Click here for more information about map charts. 2. Support for API integration A wide range of APIs allows you to perform actions
Enhancements in Automated Patch Deployment
To keep up with the cyber industry's security demands and requests from a few customers, ManageEngine's Patch Management module has undergone a few enhancements in the 'Automated Patch Deployment'(APD) functionality. We will shed light on what's new with the latest APD feature. What's new? The newly upgraded APD calls for an automated scan(instead of manually scheduled scan) as soon as the server synchronizes with the Patch Database. The missing patches are detected on each of the machines in accordance
[Webinar] Active Directory Reporting for Administrators: Dynamic and Custom Reports
Hi, Wondering how to efficiently manage and secure Active Directory? Want to know the profound insights that only custom reports can provide? Join the live webinar on Active Directory Reporting for Administrators: Dynamic and Custom Reports, where Derek, AD MVP, will explain how need-specific customized AD reports would make AD management efficient and simple. Register now Date: March 22nd @ 2pm EDT In this webinar, you will learn: • What MS reporting can do • Where MS reporting falls short
Introducing Disable Windows 10 Automatic Updates in Patch Manager Plus
In order to disable Windows 10 Automatic updates in Patch Manager Plus, we have provided an option to perform via a Patch. This Patch would be deployed from Supported Patch View and will not find in scan Kindly find the snapshot with Patch details and its navigation path below to achieve it, Patch ID : 105427 Bulletin ID : MSWU-2853 Note : This is an optional patch and could be deployed from Supported Patch view only. Go to --> Patch Manager Plus -->Supported Patches: search for Patch ID "105427",
Script Master 22: Auto-create worklog and change status of requests
This week's script will address the requirement provided by @Ashburn Finday in the below post, https://desk.zoho.com/portal/manageengine/community/topic/incident-template-with-pre-filled-worklog
March 2018 - Patch tuesday updates from Manageengine
Hello Folks, Quick update on the March 2018 Patch Tuesday. New Security Bulletins : 2018-03 Security Update for Adobe Flash Player for Windows (KB4088785) 2018-03 Security Monthly Quality Rollup for Windows 7 and Windows Server 2008 R2 (KB4088875) 2018-03 Security Monthly Quality Rollup for Windows 8.1 and Windows Server 2012 R2 (KB4088876) 2018-03 Security Monthly Quality Rollup for Windows Server 2012 (KB4088877) 2018-03 Security Only Quality Update for Windows 7 and Windows Server 2008 R2 (KB4088878)
Microsoft Patch Tuesday, March 2018 - Latest Updates from ManageEngine
Hello, Greetings from ManageEngine. A multitude of patch updates was released for various vulnerabilities, which could otherwise cause lasting impacts. Microsoft has come up with an extensive list of security and non-security updates, covering various versions of Windows OS, Windows Servers, Microsoft Office applications, Microsoft Edge, critical updates of ChakraCore, Sharepoint, Skype etc. Please find the list of various updates released with regard to the Patch Tuesday, March 2018. Please
Security Vulnerability issues fixed. Upgrade to the latest version of Applications Manager
This is a security advisory for Applications Manager customers using versions older than 13640. Our latest release addresses vulnerabilities that could allow unauthenticated blind SQL injection attacks and unauthenticated remote code execution. Customers using Version 13640 and above already have protection from the disclosed vulnerabilities. Security Vulnerability Issue fixes Unauthenticated SQL Injection Vulnerability issue in the JSON Feed is fixed. CVE-2018-7890: Unauthenticated remote code execution
Register now for Applications Manager free training series !
Hello folks, After our successful webinar series last time, we are back with a new set of webinar series for Applications Manager. With our industry experts, we will delve into the intricacies of application performance monitoring and cover every critical
Patch Management goes cloud!
Patch Manager Plus Cloud, the latest kid on ManageEngine's block, allows you to patch computers/servers from the cloud! Cloud patching of Microsoft updates and 550-plus 3rd party applications including Google, Java, Adobe, Skype What is our offering? Automated Patch Deployment solution (meticulous process right from detection of missing patches till deployment) Cloud-based patching of Windows hotfixes and over 550 third-party applications Why cloud-based patching? You can manage a hybrid Infrastructure
[Webinar Recording]: Dealing with IT chaos using analytics
Here is the recording of the latest Analytics Plus webinar on the topic: Dealing with chaos- How analytics helps you get a grip on your IT.
Security Update - ManageEngine Desktop Central (Remote Code Execution - Fixed)
Hello everyone, Greetings. Patches have been released for a remote code execution vulnerability reported by DDI Vulnerability Research in Desktop Central, Desktop Central MSP and Patch Manager Plus products. This vulnerability allows any user in the network to upload files and execute commands on above mentioned Installed machine. The fixed versions of the above-mentioned products are available in below build numbers. 1. Desktop Central - Fixed in version 10.0.181 2. Desktop Central MSP - Fixed
End of technical support for Analytics Plus build 3050 and below
We hereby announce the end of technical support for Analytics Plus build 3050 and below, effective from April 10, 2018. If you're using these builds, upgrade to the latest versions to enjoy continued technical support from the Analytics Plus team. Note: Customers using builds 3050 or below need to upgrade to successive builds (as listed in the table below) before upgrading to the latest version. To upgrade your build, follow the migration sequence listed in the table below: Current build Move
Ask The Experts - April 5 - Completed
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Newsletter de febrero!
¡Newsletter de febrero! Actualízate sobre todas las novedades que tenemos este mes y recuerda inscribirte aquí para recibirlos mensualmente en tu buzón de correo.
FileAudit Plus rolls out build 4300
We are happy to announce the release of FileAudit Plus build 4300. The complete list of all new features, enhancements, and fixes is mentioned below. Please feel free to start a discussion in the comments if you want more information on any feature in the list. Service pack | Download 30-day free trial - Get to know FileAudit Plus Features FileAudit Plus now supports Windows Failover Cluster auditing. Generate new reports on-demand for junction points, network based open sessions, and open files.
Free NetFlow Analyzer training on March 13th and 20th, 2018.
Hi all, One of the biggest challenges in bandwidth management is to understand the actual need of bandwidth and optimize consumption so as to get control over bandwidth cost. It is seen that most of the companies either end up paying more on bandwidth bills or face slow bandwidth connection during critical business hours. Therefore, it is necessary to have a right tool in hand to understand your bandwidth needs and get the control on extra bandwidth usage which can, in turn, can save your network
ServiceDesk Plus 9402 Released
Dear Users, SDP 9402 has been released and can be downloaded from the URL below, https://www.manageengine.com/products/service-desk/service-packs.html Issues fixed in 9402: SD-70246 : Application header does not load properly if the web remote configuration fails to fetch the server name from the DNS. SD-70228 : DC tight-install in SDP is not getting started if the application is invoked as a service. SD-69920 : Unable to save any change templates after upgrading to the 9332 build. The issue occurs
ManageEngine Desktop Central introduces an all new OS imaging and deployment add-on
Greetings from ManageEngine Desktop Central! Great news for Desktop Central users! We are glad to inform you about the newest arrival to Desktop Central family, an all-new OS imaging and deployment add-on to help administrators automate OS imaging and deployment tasks from Desktop Central console. With this new feature release, Desktop Central will now serve as a one-stop solution for complete PC lifecycle management, supporting all tasks from provisioning of OS, managing the desktops to retiring
[Upcoming webinar] Dealing with the chaos - How analytics helps you get a grip on your IT
The key to understanding your IT infrastructure is a robust data-driven monitoring system that can pull data from different silos to give you a complete view of your IT system. Join us for a free webinar and find out how you can leverage analytics to Analyze network and application data from a centralized location View, customize and build interactive reports and dashboards to help you track network and application usage trends. Take stock of repeated events in your IT, and prevent them from
Free Webinar: Privileged identity management in AWS and Azure.
Hi All, Organizations across the globe, both big and small, are rapidly moving to the cloud to easily scale, experiment with new ideas, explore new markets, and cut costs. Password Manager Pro is readily-available in the most popular cloud computing platforms such as Amazon Web Services (AWS) and Microsoft Azure to effectively manage your privileged identities in the cloud and keep them secure. In this webinar, we will teach you how to: Deploy Password Manager Pro in AWS and Azure instances. Automate
Free Firewall Analyzer Training: Learn the art of Firewall Scrutiny
Attend our free training to explore more about Firewall Analyzer. In this training you'll learn how to exhaustively use the product, get your queries regarding setup and policy management answered by product experts, watch live demonstrations of the features performance. The training is scheduled to happen across two sessions – Feb 20 and Feb 27 of 2018 at 11:30 AM EST. What you’ll gain from this training: Configuring Firewalls Importing firewall logs Classification of reports Policy overview Optimizing
E-book: The secret to creating powerful dashboards
An analytics dashboard has a lot riding on it. From making business-critical decisions to spotting and eliminating inefficiencies in everyday processes, dashboards play a big role in any organization's analytics strategy. Creating these dashboards is a big responsibility. Just to make your life easier, we've put together a guide to get you started on creating powerful dashboards. Download our e-book and learn how experts in the field approach the fickle art of dashboard creation. Even pro dashboard
Identify devices eligible for Apple's Repair Program with Mobile Device Manager Plus
Apple has recently reported that a small percentage of their iPhone 7 devices might display a "No service" message in their status bar despite the availability of the network carrier. They've attributed this to a component failure in their devices' hardware. According to Apple, this error has affected those devices that were manufactured between September 2016 and February 2018, and were sold in China, Macao, Hong Kong, Japan and the U.S. To compensate for this issue, Apple has decided to roll out
Microsoft Patch Tuesday February 2018 updates
This month’s update includes patches for 50 vulnerabilities, along with patches for the infamous processor bugs Meltdown and Spectre. In addition to those patches, Microsoft has also released a patch for a recent zero-day vulnerability for Adobe Flash Player. This update was bundled along with Microsoft’s ADV180004 update last week. Read: https://blogs.manageengine.com/desktop-mobile/desktopcentral/2018/02/14/microsoft-patch-tuesday-february-2018-updates.html
Microsoft Patch Tuesday February 2018 updates
This month’s update includes patches for 50 vulnerabilities, along with patches for the infamous processor bugs Meltdown and Spectre. In addition to those patches, Microsoft has also released a patch for a recent zero-day vulnerability for Adobe Flash Player. This update was bundled along with Microsoft’s ADV180004 update last week. Read: https://blogs.manageengine.com/desktop-mobile/desktopcentral/2018/02/14/microsoft-patch-tuesday-february-2018-updates.html
Microsoft Patch Tuesday February 2018 updates
This month’s update includes patches for 50 vulnerabilities, along with patches for the infamous processor bugs Meltdown and Spectre. In addition to those patches, Microsoft has also released a patch for a recent zero-day vulnerability for Adobe Flash Player. This update was bundled along with Microsoft’s ADV180004 update last week. Read: https://blogs.manageengine.com/desktop-mobile/desktopcentral/2018/02/14/microsoft-patch-tuesday-february-2018-updates.html
ServiceDesk Plus 9401 Released
Dear Users, SDP 9401 has been released and can be downloaded from the URL below, https://www.manageengine.com/products/service-desk/service-packs.html Issues fixed in 9401: SD-70135 : Unable to create service requests, merge requests, or convert incident requests to service requests if the default additional fields are deleted in the earlier versions of the product. SD-70066 : Change module goes blank if the change type in a change has more than 22 characters. The issue occurs if the change type
Script Master 14: How to email pending requests list to each technician periodically
Hey Guys, Here I come with another useful script that helps to email pending requests to each technician in a periodic interval. Thank you @Albe Louw for posting us this requirement. Use Case : Say if we have 300 technicians and each one of them should be notified of their pending requests on a day-to-day basis. In ServiceDesk Plus, we may have to schedule 300 reports to send it to each one them. This script simplifies it and emails the report to every technician without having to create separate
[Free Seminar in Chicago, LA & Toronto] Explore ITOM solutions. Experience smooth IT.
Hello everybody, We are gearing up to meet you at for an action-packed day of new learnings and product demos at our free IT Operations Management seminar, and we'd like you to come along. We have interesting sessions on network, server, and applications management that are aimed to help you meet your business demands. You can participate in the interactive demos of our solutions and learn how to get the most out of your IT. You can connect with our product experts and peers from your city, make
[Free Seminar in Chicago, LA & Toronto] Explore ITOM solutions. Experience smooth IT.
Hello everybody, We are gearing up to meet you at for an action-packed day of new learnings and product demos at our free IT Operations Management seminar, and we'd like you to come along. We have interesting sessions on network, server, and applications management that are aimed to help you meet your business demands. You can participate in the interactive demos of our solutions and learn how to get the most out of your IT. You can connect with our product experts and peers from your city, make
[GDPR Webinar] Detecting & responding to personal data breaches.
Be GDPR-ready by this May. It's hard to prevent data breaches. Most of the time the only option that we have is containing the attack to reduce the impact. If you're a security administrator or a to-be data protection officer, then you need to definitely deploy a security solution that helps detect and report personal data breaches. The GDPR's Article 33 - Notification of data breaches to supervisory authorities says that too. Join our webinar and hear our compliance expert explain how easily you
ManageEngine Desktop Central introduces an all new OS imaging and deployment add-on
Greetings from ManageEngine Desktop Central! Great news for Desktop Central users! We are glad to inform you about the newest arrival to Desktop Central family, an all-new OS imaging and deployment add-on to help administrators automate OS imaging and deployment tasks from Desktop Central console. With this new feature release, Desktop Central will now serve as a one-stop solution for complete PC lifecycle management, supporting all tasks from provisioning of OS, managing the desktops to retiring
[GDPR Webinar] Detecting and responding to personal data breaches.
Be GDPR-ready by this May. It's hard to prevent data breaches. Most of the time the only option that we have is containing the attack to reduce the impact. If you're a security administrator or a to-be data protection officer, then you need to definitely deploy a security solution that helps detect and report personal data breaches.The GDPR's Article 33 - Notification of data breaches to supervisory authorities says that too. Join our webinar and hear our compliance expert explain how easily you
Free OpManager Training: Your guide to better network monitoring
Hey everyone, Our free OpManager training is back with a bang! Get ready to amp your network skills and boost your productivity with our free training on OpManager. Join forces with your peers and attack network management head-on with our training. Register Now This five-part training series covers the nuances of every OpManager module: Part 1: Network discovery and classification Part 2: Server performance monitoring Part 3: Network performance monitoring Part 4: Network fault management and IT
ITSM analytics case study: Learn how Toyota Boshoku America optimized IT ticketing with Analytics Plus
We're happy to announce we've published our latest case study on our website. Here is a gist of what it's about: Toyota Boshoku, one of the world's premium automotive interior systems manufacturer and supplier employing over 11,000 team members across 18 global offices, was on a mission to streamline their IT operations across all branch offices. They wanted a comprehensive view of their IT operations so they can strategically plan workflow and ensure incoming tickets are resolved at the earliest.
Free webinar: Everything you need to know about ransomware
WannaCry. Petya. Locky. These were some of the major ransomware attacks that affected organizations in 2017. Security experts believe we will see more large-scale ransomware attacks in 2018. Worried about ransomware hitting your enterprise? Join us for our webinar to learn: The basics of ransomware. The set of best practices that you can implement right away for mitigating the attack. How our real-time file server auditing solution can detect and shut down ransomware. Date and time: Feb 8th @ 2 PM
Security Advisory - Fix available for unauthenticated blind SQL injection vulnerability issue. Apply the latest service pack.
This is a security advisory for Firewall Analyzer customers using versions 123045 or earlier. We recommend that you upgrade to the latest version of Firewall Analyzer, 123057, to fix the security vulnerability described below. Description: Firewall Analyzer contained a vulnerability through which it was possible to upload files using an unauthenticated servelet. This was identified and disclosed by Digital Defense, a provider of security risk assessment solutions. For details, please refer to the
Issues reported in 9400 and their status
Will list all the issues that have been reported while upgrading and running 9400 version of ServiceDesk Plus, their analysis, workarounds if any and their status.
[Free Webinar] Comply with the GDPR: Ensuring personal data integrity and confidentiality.
Begin your journey to be GDPR compliant. Let our compliance specialist explain every step required to get there easily. Register here Title: "Comply with the GDPR: Ensuring personal data integrity and confidentiality." Date & Time: 7th February, 2 PM GMT What can you expect from this webinar? How to ensure that your personal data stays secure. Getting answers for the vital Ws with proper auditing techniques. Best security practices to ensure personal data safety and ways to implement them. Auditing
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