Next Release : Asset UI Enhancements

Next Release : Asset UI Enhancements

Dear Users,


We are planning to release "Asset UI Enhancements" for ServiceDesk Plus Cloud and it will include below enhancements in respective ESM portals - IT Desk & Facilities Desk :

Assets-UI Enhancements

1. Assets and Components sections added under Assets module. 

  • IT Desk - Classified into IT and Non-IT assets category. 


 

  • Facilities Desk - Categorized into facilities-based product classification (Safety, HVAC, Appliances). 


 

2. A dashboard view of all the product types in the organization with their state count is displayed under Assets. 


Favorites section added under Assets module. Set a maximum of 15 product types as Favorites.



 

3. Display Asset List in the Template View



 

Setup

  • Add Product Classification to categorize product types under the Facilities desk. Product Classification is available only for Facilities desk.


 

  • Use representative icons to add Product Types.


 

  • Default product classification and product types now available for the Facilities desk.

  • Export assets or components as a CSV/XLSX file from Setup-->Data Administration--> Export Data.



Behavior Changes 

  • The List View page will now list Table operations on the left and Add operations on the right.


Please write to us your feedback and queries.

Thanks & Regards,
Saravana Balaji
ServiceDesk Plus Cloud




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