Join us for a live webinar featuring most awaited "Request Life Cycle" feature
Hello folks,
We are delighted to announce the release of ServiceDesk Plus version 10 with our much-awaited "Request Life Cycle" (RLC) feature.
RLC lets you design the complete life cycle of a ticket visually using a simple, drag and drop canvas. Break down the life cycle of a request into various statuses and transitions, i.e., conditional actions required to move from one status to another.
You can apply the following using RLC
- Guidance to the technician throughout the request process.
- Dive deep into request access levels/permissions.
- Contextual notification can be created at any stage of the request.
- Mandate fields on the fly.
- Invoke custom scripts when required and much more...
To learn more, register for our 45-minutes
webinar
on and one of our product experts will take you through a detailed session on RLC.
Date: Thursday, December 6, 2018
Slots: 03:00 PM AEDT, 11:00 AM GMT, 11:00 AM PST.
Cheers!