7904 Hotfix released
Dear Customers, We have released our Hotfix 7904 Here you can download the Hotfix 7904 http://www.manageengine.com/products/support-center/service-packs.html Here you can find the list of features included and issues fixed in this release https://supportcenter.wiki.zoho.com/ReadMe-V2.html#7904 Thank You. Regards, Arun SupportCenter Plus
SDP Hotfix 8021 Released
Dear Users, Hotfix over 8000 has been released and can be downloaded from the below link. http://www.manageengine.com/products/service-desk/service-packs.html Refer the below URL for the list of Issues that has been went in this Hotfix [8020] http://www.manageengine.com/products/service-desk/readme-8.0.html Also, please refer to the below link for the steps to install the patch. http://www.manageengine.com/products/service-desk/service-packs.html#sp Enhancements in 8021 (Released on: 21st December,
Hotfix 8007 Released !!
Dear Users, Hotfix over 8000 has been released and can be downloaded from the below link. http://www.manageengine.com/products/service-desk/service-packs.html Following are the list of issues / enhancements addressed in this hotfix ( 8007 ) release. New features / Enhancements in 8007 : (Released on: 13th January,2011) SDF-35443: Discarding emails from non existing users. When enabled, any mail from email addresses which are not present in ServiceDesk Plus user database will be discarded and not
Technology Focus: Cisco Medianet - Monitor your media traffic
Welcome to "Technology Focus". The featured technology this month is Cisco Medianet. This IOS technology available on your Cisco devices can help in proactive monitoring and faster troubleshooting of all media related incidents thereby enhancing the overall rich media application experience. Our joint webinar with Cisco titled, "Cisco Medianet Media Monitoring – Accelerate troubleshooting and Cut costs", saw Ms. Patricia Costa, Product Manager, Cisco, discuss in detail about Cisco Medianet and its
Password Manager Pro can be configured to run in FIPS 140-2 compliant mode
The latest version (build 6403) of Password Manager Pro can be configured to run in FIPS 140-2 compliant mode. In addition, this version offers dual encryption, provision to prevent the execution of malicious code/script in the application to combat cross-site scripting. List of New Features / Enhancements include: Dual encryption of passwords and files for extra security. Sensitive data are now encrypted once in the application (AES 256-bit) and once in database PMP can now be set-up to run in FIPS
DeviceExpert build 5600 Released!
Hi, We are glad to announce the release of DeviceExpert build 5600. We take this opportunity to thank all our customers and users for their feedback and the continued support. Highlights of DeviceExpert Build 5600 New Features and Enhancements New report depicting the End-of-Sale and End-of-Life status of devices Enhancements in compliance rule definition for checking the presence or absence of a specific strings in device configurations Option to schedule custom reports and export the report as
ManageEngine Free Azure Performance Monitor Tool
Dear All, We take immense pleasure to announce the release of ManageEngine Free Azure Performance Monitor Tool. ManageEngine Azure Performance Monitor Tool, allows you to monitor performance of roles deployed in Azure environment by monitoring CPU Utilization, Memory Utilization in real time. This tool presents the resource usage in an elegant graph and reports. It also shows the important Performance Counters for the Web/Worker Roles present in a tree view. This tool also populates Event Log records
NetFlow Analyzer Enterprise Edition 7.7 - Released
Hello All, We are happy to announce the release of NetFlow Analyzer Enterprise edition version 7.7 . Here is the list of major features & enhancements that have gone into this release: Feature list: Alert Profile Option to add new alert criteria based on DSCP and IP address. Option to add Threshold type like volume,speed, and packets Schedule report Option to include business hours for weekly and monthly time period. Overall report for IP groups Mail Server settings Support for Secure SSL encryption
ManageEngine Free Syslog Forwarder Tool - Release
We take immense pleasure in announcing the release of ManageEngine Free Syslog Forwarder Tool. ManageEngine Free Syslog Forwarder Tool is a windows desktop dashboard tool which receives the syslog messages from syslog generating devices and forwards to the syslog server or collecting server. The tool act as a "Relay-server" and transports the syslog message from Device to servers effortlessly. Key Benefits : Forward syslog messages of Linux/Unix, routers and switching devices Forward syslogs to
Ask the Expert: Post your questions on NetFlow Analyzer 9.5
Welcome to Ask the Expert discussion. The current topic coincides with the release of our latest product version, NetFlow Analyzer version 9.5 BUILD 9500. Use this discussion to post questions regarding NetFlow Analyzer 9.5 - you can discuss about the new product features, existing features, issues or anything at all in your mind regarding ManageEngine NetFlow Analyzer. Your questions will be answered by our expert panel consisting of product architects and senior TAC engineers. Check this discussion
'Outlook Calendar Integration with SupportCenter Plus' Beta version
Dear Customers, We are bringing in a new feature 'Outlook Calendar Integration' in our next release. By this week, we are going to provide a beta test build for the customers. Interested customers can send us a mail to supportcenterplus-support@manageengine.com to test this feature. Note: This test build will work with Outlook 2003 and Outlook 2007, we have some issues in Outlook 2010. Once its ready with 2010 , we will update you. Thank You Regards, Arun SupportCenter Plus
NetFlow Analyzer 9.5 Released with a new UI & Medianet reporting(for FREE!!!!!)
ManageEngine NetFlow Analyzer version 9500 has been released. The major highlights of this release are the new UI & Cisco Medianet reporting for Free. The User Interface has been completely revamped. The new UI would help in easy navigation & it enhances user experience by leaps & bounds. Medianet reporting helps you monitor media-rich traffic in your network. The future on communication over Internet will be in the form of videos. With video traffic expected to quadruple in the next 3 years, Medianet
SupportCenter Plus Hotfix 7903 released
Dear Customers, We have released our latest hotfix 7903 Here you can download the Hotfix http://www.manageengine.com/products/support-center/service-packs.html Issues fixed and the new features included in this hotfix list is available from the below link https://supportcenter.wiki.zoho.com/ReadMe-7903.html Regards, Arun SupportCenter Plus
ManageEngine Free Windows Service Monitor Release
We take immense pleasure in announcing the release of ManageEngine Free Windows Service Monitor Tool. The ManageEngine 'Free Windows Service Monitor' monitors the Exchange, MSSQL, MySQL, Wmi, Telnet, DHCP, SharePoint Services along with 3 other custom services.This tool can monitor 3 Windows Servers simultaneously. Key Benefits Monitors Services of Windows XP, Windows Vista, Windows 7 servers. Shows Details of Windows Server 2003 and 2008 Services Customizable Windows Service Monitoring Graphical
8017 Hotfix released
Dear Users, Hotfix SDP 8017 (which can be installed over 8000) has been released and can be downloaded from the below link. http://www.manageengine.com/products/service-desk/service-packs.html Refer the below URL for the list of Features / Issues that has been went in this Hotfix [8017] http://www.manageengine.com/products/service-desk/readme-8.0.html Also, please refer to the below link for the steps to install the patch. http://www.manageengine.com/products/service-desk/service-packs.html#sp
ManageEngine Applications Manager Training at just $299 - Hurry up and register!
ManageEngine is all set to host User Conferences in Boston, Washington DC, Chicago and Dallas. Boston - October 17 - 18, 2011 Washington DC - October 20 - 21, 2011 Chicago - October 24 - 25, 2011 Dallas - October 27 - 28, 2011 (Click here for the venue at each location) Technical Training & Certification at $299 and NOT $2995 ManageEngine Training Program covers in-depth technical training of products that we use. Originally, this training costs $2995 but you can attend it at the conference for just
A webinar that helps you get richer! ;)
With the economic situation being not so favorable and 'cost-cutting' being the buzzword, optimizing the use of resources with minimum spending is the formula to survive bad times. IT spending is inevitable irrespective of the economic situation for any organization. But, to keep it under control during these difficult times is very essential. Many enterprises end up spending on multiple tools for the same task & the very purpose of investing in IT infrastructure is lost. All it takes is making informed
ManageEngine - Free EC2 Health Monitor Tool Release.
We take immense pleasure in announcing the release of ManageEngine Free EC2 Health Monitor Tool. ManageEngine "Free EC2 Health Monitor" Tool, allows you to monitor performance metrics like CPU Utilization, Network In, Network Out, Disk Read and Disk Write of Amazon EC2 instances continuously. This tool presents the resource usage in an elegant graph and reports. It also shows the number of instances present and the number of instances that are in running state or stopped state in a tree view. Key
Fix for Agent side dcconfig pop-up - 70239
Hi All Greetings from Desktop Central Technical Support Team. We had reports of Agent side dcconfig.exe pop-up issues recorded in support. Further on investation, the development team has identified and fixed this. Please use the below link to download this Hotfix Download (70239) http://bonitas.zohocorp.com/7302998/desktopcentral/08Sep2011/ManageEngine_Desktop_Central_7_0_0_SP-2_39.ppm For instructions to install hotfix, please refer the following web site: http://manageengine.adventnet.com/products/desktop-central/service-packs.html#instructions
Free ManageEngine PingTool - iPhone Native App Release
We take immense pleasure in announcing the release of Free ManageEngine PingTool - iPhone Native App for Server monitoring. ManageEngine PingTool for iPhone offers network availability monitoring capability from your iPhone. You can get the glimpse of what is happening across your LAN and external websites on the move. This mobile version of ManageEngine PingTool monitors availability of the servers, desktop machines, routers, switches and other network devices in a local network and monitors websites
8016 Hotfix Released !!
Dear Users, Hotfix over 8000 has been released and can be downloaded from the below link. http://www.manageengine.com/products/service-desk/service-packs.html Below is the enhancement done in this hotfix ( 8016 ) release. SDP-40726: Requester can able to select the Service Request Approvers, while raising the Service Request. And by default the approver field will be moved out of the SR templates. And if required, this field can be dragged and moved into the SR templates. By default users who are
OpManager Build 8812 Released
Dear Users, Build 8812 is released and it can be downloaded from this link. Instructions are also in the same page. http://www.manageengine.com/network-monitoring/service-packs.html Here is the list of enhancements. The Alarm reports page now has option to filter alarms based on its properties; This report can be exported to .pdf, excel formats and can be emailed. Option to escalate alarms via SMS in addition to email, is included. Option to configure URLs in Alarm Escalation is also added. You can
[Webinar]: What you need to know about Applications Manager Version 10.0
We recently released Applications Manager Version 10.0 and want to demonstrate to you how the new features work. For this purpose, we are organizing webinar sessions where we will discuss release 10.0 in depth. There are 3 sessions to be held this week.
Applications Manager 10.0 released; includes end user monitoring enhancements, vCenter support and more
ManageEngine Applications Manager 10.0 is now available for download in our website. The highlights of this release are enhancements to end user experience monitoring and automated mapping of VMware resources through the vCenter server. Here is a quick look at the new features/enhancements in 10.0: End User Experience Monitoring (EUM) add on introduced: The 'Real Browser Monitor' add-on has been rechristened as 'End User Monitoring' add-on with enhancements that help it go beyond real browser monitoring.
Version 7.9. released
Dear Customers, Today we have released our latest version 7.9. Please find the list of features and issues fixed in this version https://supportcenter.wiki.zoho.com/Read-Me-7900.html Here you can download the product installation files and patches for existing customers Product Download http://www.manageengine.com/products/support-center/download.html Patch http://www.manageengine.com/products/support-center/service-packs.html Regards, Arun SupportCenter Plus
8015 Hotfix Released
Dear Users, Hotfix over 8000 has been released and can be downloaded from the below link. http://www.manageengine.com/products/service-desk/service-packs.html Following are the list of issues / changes addressed in this hotfix ( 8015 ) release. [ Please be informed that 8014 hotfix is an internal release and not uploaded in our website.] http://www.manageengine.com/products/service-desk/readme-8.0.html#8.7 Please refer to the below link for the steps to install the patch. http://www.manageengine.com/products/service-desk/service-packs.html#sp
DeviceExpert Build 5570 Released
Hi, We are glad to announce the release of DeviceExpert build 5570. We take this opportunity to thank all our customers and users for their feedback and the continued support. Highlights of DeviceExpert Build 5570 New Features and Enhancements Compliance Reports: Compliance Reports under 'Custom Reports' have been enhanced with the option to generate reports for specific rule, rule group or policy. Option for scheduling the reports is also available NTLM v2 Support: Earlier, Single SignOn worked
NetFlow Plug-In BUILD 9000 Released - New features, bug fixes and upgrade information
Dear users, We have released NetFlow Plug-In BUILD 9000 with some great features and enhancements. Some of the new features are: Capacity Planning Reports Wide Area Application Services (WAAS) reporting Pre and Post NATed IP Address information in Cisco ASA (firewall) reports IPV6 Address format support in reporting Automatic CBQoS policy reports for the first 20 routers Geo location in PDF and CSV Standard Deviation calculation in Traffic Reports Interface performance dashboard Custom URL widget
SupportCenter Plus Hotfix 7901 released
Dear Customers, Today we have released our latest Hotfix 7901 Here you can download the Hotfix http://www.manageengine.com/products/support-center/service-packs.html Issue related to 7.9. version is fixed in this Hotfix https://supportcenter.wiki.zoho.com/Read-Me-7901.html Regards, Arun SupportCenter Plus
Hyper-V monitoring: Preview release
Hi All, We are pleased to announce the availability of OpManager HyperV Monitoring preview release . To cater the growing needs of virtualized environment, we released our enhanced VMware monitoring recently. In addition to it, we have been working on HyperV monitoring module for quite sometime and it has come out in good shape. Please fill this form if you are interested in testing this preview release and sending your valuable feedback and suggestions. You will be getting a mail with the download
Webinar - "Plugging network security holes using NetFlow" Registrations open!
We are very happy to open the registrations for the upcoming Webinar titled: “Plugging network security holes using NetFlow”. Network security is becoming a primary concern in today’s enterprise networks. Traditional intrusion detection systems are just not enough in today’s scenario where attackers have enough means to surpass traditional firewalls. A security compromise on the network not just means losing credibility in the minds of the users(customers, employees etc.), it also leads to lost business
OpManager v8.7 now supports VMware vSphere monitoring
Hi Everyone, We are pleased to announce the general availability of OpManager 8.7. Key features added in this release are: Agent-less discovery and monitoring of VMware infrastructure leveraging VMware APIs Support for ESX4.0, ESX4i , ESX 3.5, ESX 3.5i Out-of-the-box reports and monitors for over 70 deep VMware performance metrics such as CPU Wait/ Ready, Memory Balloon/ Shared/ Swapped/ Overhead, Disk Read Speed/ Write Speed/ Read requests/ Write requests/ Bus Resets and Network Usage parameters
ASA NetFlow - Incorrect Interface Indices Bug fixed in new ASA IOS
Hi All, Users monitoring Cisco ASA for NetFlow reports might have come across issues where the interface stats reported did not match with the actual interface. This was found to be caused by a bug in Cisco ASA IOS. The detail of the bug was updated to us by one of our esteemed customer: There is currently a ASA bug (ID:CSCtb63825) that will give you inaccurate information. The ASA doesn't use IfTable to store interface names. So NFA may report data for an interface that is actually sourced from
ManageEngine - Free Process Traffic Monitor Tool Release.
We take immense pleasure in announcing the release of ManageEngine Free Process-Traffic Monitor Tool. "ManageEngine Free Process Traffic Monitor" tool, allows you to monitor traffic usage of a Windows server continuously. Tool populates incoming and outgoing traffic usage (of the machine / server / individual interfaces ) details in a elegant graphs and reports. The tool lists all the port occupying processes in the given machine and also provides performance metrics of the above processes. Key
Hotfix 8013 Released
Dear Users, Hotfix over 8000 has been released and can be downloaded from the below link. http://www.manageengine.com/products/service-desk/service-packs.html Following are the list of issues / changes addressed in this hotfix ( 8013 ) release. http://www.manageengine.com/products/service-desk/readme-8.0.html#8.7 Please refer to the below link for the steps to install the patch. http://www.manageengine.com/products/service-desk/service-packs.html#sp Thanks & Regards, Srikrishnan ServiceDesk Plus.
NetFlow Analyzer Enterprise Edition 7.6 Release
Dear Users, We have released Version 7.6 BUILD 7600 of ManageEngine NetFlow Analyzer Enterprise edition. Check the list of features, issues fixed and know issues below: Major Features List 1. IPv6 Basic support - IPv6 conversations can now be seen in raw NetFlow data. 2. Option to enable / disable Raw collection per router/collector - increases overall product performance. 3. Utilization threshold violation alerts with reports. 4. File load status - Lets users see the number
ManageEngine - Free SharePoint Health Monitor Tool Release
We take immense pleasure in announcing the release of ManageEngine Free SharePoint Health Monitor Tool. The ManageEngine "Free SharePoint Health Monitor" tool monitors the important parameters of SharePoint environments such as SharePoint site, IIS server and MS SQL server. The tool helps to monitor the SharePoint 2010 server and SharePoint 2007 server. Key benefits : Monitors SharePoint 2010 Server Monitors SharePoint 2007 Server Monitors IIS Server and Web Directories Monitors MS SQL Servers Environment
Voice Quality monitoring in NetFlow Analyzer - Vote if you need it
Dear users, With VoIP taking over corporate communications in the last few years, we were wondering how important Voice Quality monitoring is to you. Voice Quality monitoring unlike Cisco IPSLA based VoIP reporting, analyzes the actual voice calls (via packet sniffing or CDR) and reports on the QoS stats per call along with call flow details. This module should help you with active & attempted calls tracking, call volume reporting, VoIP QoS summaries, per call stats, find reason for call failures,
SupportCenter Plus hotfix 7804 released
Dear Customers, Today we have released our latest Hotfix 7804 Search issue is fixed in this Hotfix.(When you search for a solution in the solutions list view, it will be redirected to a blank page) Here you can download the Hotfix http://www.manageengine.com/products/support-center/service-packs.html Regards, Arun SupportCenter Plus
Service Pack 8.8 released
Hello Everybody, We are very happy to announce the release of Service Pack 8.8, Build: 8810. Here is the detailed list of feature enhancements made and the issues fixed. Feature Enhancements 1. VMware ESX/ESXi version 4.1 is now supported. 2. View the domain controller dashboard in VM snapshot page. 3. Apply warning and error thresholds across multiple ESX hosts and VMs using Device templates. 4. NFS datastore reports are added for ESX v 4.1. Generate reports such as Disk
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