MDM
We have run into a problem adding users and devices into the MDM. No matter who we try to add we always get User Name already exists. We connect to our domain, use search to find a user, allocate them to the approprate device and configs and then hit go. It always gives us the same answer "User Name already exists." Help appreciated. Ian
Huge Log FIles - usbconfig_user.log
I am completely new to Desktop Central and have run into an issue. 3 of my workstations have almost run out of space on their hard disks due to an extremely huge logfile (usbconfig_user.log, 118GB, 283GB and 107GB). The rest of the desktops have very small log files. What has caused these three to have such huge logs and how do I delete/fix them?
Problem with deployment of Java 7u21 x86
Hi I'm trying to deploy the newest Java, and it works fine with the x64 version, but when i try to deploy the file: jre-7u21-windows-i586.exe with parameter /s it fails in my configuration with the following error: "This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package." I've naturally tried to redownload the file, and has installed it manually without problems,
Bad Data in "resourcemacip" Table
I'm writing a nifty script that obtains data from the Desktop Central MySQL database, and the table "resourcemacip" seems to have the data I want (mapping MAC addresses back to IP addresses). However, this data looks bad somehow. Check this out: C:\ mysql -u root -P 23306 desktopcentral -h sentinel mysql> SELECT * FROM resourcemacip WHERE IP_Address = "192.168.16.121"; RESOURCE_ID IP_ADDRESS MAC_ADDRESS 4815 192.168.16.121 f:4d:a2:db:ea:5c 1 row in set (0.00 sec) ("sentinel" is the server name
Power settings not deploying properly.
I am playing around and testing with the power scheme settings available in Desktop Central. I deployed a scheme that basically has the Shutdown button set to power off the test unit when the button is pressed, as well as when sleep button is pressed. I verified the test laptop's power settings to see if they changed. The correct scheme name was deployed and set active, but everything seems to be set to default - everything is set to "SLEEP" for the button presses. Currently using the newest build:
Download selected patches
Hello. Yesterday, we tried downloading selected patches, but DC ended up downloading other patches we did not select. Here is what we did: Clicked Latest Patches Filtered by Windows and then individual severity (All but Unrated) Each time we chose a different severity to filter by, ew selected all patches listed and marked as Approved. We then selected all listed patches from the filter set and selected Download Patches. The process started; however, it appears all patches listed under as Latest
Deploying HOSTS files
I am wanting to push down an updated HOSTS file to our remote site computers. What would be the easiest way to achieve this? I've had no issues deploying other software and patches to these computers in the past but not sure the best way to deploy the updated HOSTS file. It would just be replacing the existing one that is currently on their system. All of these computers are Windows XP Pro SP3 systems.
Restrict AD scan to 1 OU
Will there be an update to Desktop Central that allows you to restrict the data collected for AD, to a specific OU? We have multiple companies on different OUs and when I run the AD scan, it collects 7000 AD accounts instead of our 500. This is something that I have been looking for in the last few years.
Unable to tun VBS script on windows 7
We have a script that uninstalls office on remote PC's. When executing this script from desktopcentral to a Windows8 machine it is executed. When executing it to a Windows7 machine it is not executed. Even with the proposed $systemdrive and such parameters it will not execute. We already uninstalled virusprograms, disabled firewalls, configured remote registry on the client machine, but what we are trying it is not working. When we take control of the remote (windows 7) machines and execute the same
remove domains for the domain list when deploying software
Hi All, please can someone explain how i can remove unwanted domains from appearing in the software deployment options. many thanks Russ
Patch scan failed on CentOS
Hi. First time for me. I installed agent on Centos7 and CentOS8, both agent is look well but I found issue when I try to scan patch. It's show "Failed due to incorrect meta files. Ensure that the vulnerability database is up to date. If still issue persist
Patch failed
I have a lot of computers with patch KB2820197 as Deployment failed I can find the reason for failure ???. The installation manual patch works perfectly 98742 MSWU-581 Cumulative Security Update for ActiveX Killbits for Windows XP (KB2820197) Microsoft Unrated Approved Error grave durante la instalación. may 14 2013 PatchID : 98743 PatchName : WindowsServer2003-KB2820197-x86-ENU.exe BulletinID : MSWU-581 MS KnowledgeBase : 2820197 Severity : Unrated Reboot : Required Download Status : Downloaded
Require Reboot
I installed some patches to some PC's through Desktop Central 8. When I went back to look at the PC's where the patches were installed, under Remarks it said Reboot Required. I had the user reboot and the message was still there. How long does it take for Desktop Central to update this message? Also is there a way for me to get a report of all the PC's that has been logged in within the last month?
Move computers remote office
we have reorganized allwe have reorganized all remote offices. If the computer is on, the change is ok, but if the computers is off can not be done this change..... You may automatically move when you contact them?
Deployed configurations not ending
Hi, I'm having problems with deploying customs packages, whenever I deploy a package to a machine, the installer/setup starts and runs like it should, but the setup process doesn't close itself afterwards. The status in Desktop Central keeps hanging at "Yet to deploy". The software is always correctly installed, it's just that the setup won't close and as a result desktop central doesn't know that it completed succesfully. So everytime I restart the computer, the setup starts again... This
Agent Uninstall
Hi, I configured agent in desktopcentral server to not allow uninstall, if you go to add/programs you cannot uninstall but if you use a program uninstaller like ccleaner it could be uninstalled easily, even if you use msconfig you can also disable the service from starting up. Could this be solved ? Thanks
Deploying patches even if some are not downloaded
Can you add an option when deploying patches like the one in "Automate patch deployment" where even if some files are failed to download the configuration continues with available patches already downloaded . Since we have to manually remove "failed to download" updates in order for the configuration to deploy and we don't want to use "automate patch deployment" for some domains. Thanks
Desktop Central agent in startup folder
This may have already been asked, but I cant find anything about it. I noticed when the Desktop Central agent is installed on the client desktops, the agent shortcut is in the AllUsers startup folder. This will not work in my environment as there are a lot of users who have the ability to delete this from the folder. I also noticed that there is an agent service as well. What does this do if the agent is also a shortcut in the startup folder?
All workstations missing on desktop central
After upgrading a license, all workstations managed on the application is missing. Can anyone confirm what could have gone wrong and what to do to fix this?
Unable to deploy XP SP3
It looks like Desktop Central is downloading a different patch, even though SP3 is chosen as the service pack to deploy. We're getting a "problem downloading service pack from server" error. This is what shows up in the downloaded patch section instead of SP3. PatchID : 90130 PatchName : WindowsXP-KB925877-x86-ENU.exe BulletinID : MSWU-089 Download Status : Downloaded [ 3476.88 KB] Bulletin ID : MSWU-089 Posted On : 2007-04-24 Updated On: 2007-04-24 FAQ Page : NA
Deploy agent via GPO
Before I get flamed, I know there is a script and procedures for doing just this - and I have used it within our environment and it is working just fine... However, I have had to replicate across multiple OU's for the proper configuration to be deployed. Our senior Administrator wants me to clean this up so that its contained in a single GPO/Script. Here is an example of our setup. We have about 12 branches Each branch has its own distribution server and there for its own agent to be installed. We
Clean up Distribution Servers
Is there a task or method to automatically clean up distribution servers deployment repository? We have multiple distribution servers setup (one for each branch), and for some odd reason a few of them have their repositories at like 16GB+ in size. There should be some sort of automated cleanup when a task is removed from a server, or if a patch update is no longer required. Right now I'm not sure how I'm going to clean this up. Senior Client Technology Support Analyst Bird Construction Inc http://www.bird.ca
New build on MSSQL - how?
Dear Support, Which build of DTC do I need to install as a clean new build on a new server to be able to use MSSQL as the back end? The most recent install runs on PGSQL only and change to MSSQL is not supported from PGSQL? I guess I need to install an older build on MySQL, then upgrade it? Thanks, Dean
Patch schedule setup clarification
I've been reading related posts here, but I'm still a little unclear on the exact behavior of the APD configurations, based on what I'm seeing. Here's what I'm trying to accomplish. Patch computers overnight within a 6 hour window. Use WOL to get as many computers as possible. Shutdown the computer when finished. End. Next Day. Patch computers that still need patching in the middle of the day. No prompts at all while the user is logged in, and do NOT shutdown or restart. End. I've seen computers
Add tools to the tools section in Desktop Central
Hi All, just wondering if its possible to add more tools to the tools section in Desktop Central? it would be useful if we could add a spyware/adware scanner and possibly more. just wondering if this is possible thanks Russ
Serial Number in Macintosh
We have add our Mac lately in Desktop Central. At Intel, the service tag field, is the machine serial and serial number field is the serial of operating System. but, in Macinthosh the service tag is empty and serial number field is the serial of machine and not the operating system serial number Is this correct or a bug ??
All computers missing patch MS11-042 this morning?
For some reason all my computers are saying they are missing patch MS11-042, which is a patch released in 2011. The deploy will fail with "Unknown Error. Code : -2145124329". When I attempt to install the patch manually on a test system, it says that this patch is not applicable.
Desktop Central on Windows Server 2012
On Windows 2012, since there is no start menu, there is no way to access the start menu shortcuts to the batch files (like Start/Stop Desktop Central) if I've hidden the notification tray icon. I just found this out when attempting to install an update. I know I could stop it in services, but since there are multiple services and dependencies, it's not the best solution. I found the "StopDesktopCentral.bat" file in the \bin folder and created a shortcut to it on the desktop. I would recommend adding
Stopped download in middle
Hi There, I have 2 questions about Desktop Central. - The Central Desktop allows you to configure the QOS agents and Distribution servers? - Downloads of patches interrupted in the middle, resume from scratch, or agent and can restart the download where it left off? Regards. Rodrigo Miranda. Mirandell Sistemas.
Some Patches not shown in Applicable Patches
Dear Manage Engine, I've been notice this problem since version 7 and version 8, the Applicable Patches not shown all patches but only show the new patches or some old patches. For example i would like to deploy patches KB958644, KB958687 and KB2121440 for Windows XP, i've success download them and deploy to agent. But from 3 patches i've deploy i'm only seen KB958644 in the Applicable Patches. I've include the attachment Is there anyway that i could put all All Supported Patches into Applicable
Desktop Central Agent install using IP address and range
Hi Folks, Here is a quick command line tool to install the DC agent using IP address and range. Check the below URL for more details http://blogs.manageengine.com/desktopcentral/2011/01/24/desktop-central-agent-install-through-ip-address-and-range Please update your comments. Regards, ----- R. Romanus Prabhu Lead Technical Consultant Windows Desktop Management Solution Direct : +1 925 965 6478 Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS) Email : desktopcentral-support@manageengine.com
Remote control with 2 monitors
Hi! Is possible to see 2 monitors over remote control. At the moment I can see only primary monitor. Thank you!
"Community updates"... does this feature work?
I have about 830 unidentified applications in my inventory, and only 16 of them were identified as "commercial". But the majority of the unidentified ones are applications that are just minor version revisions of commercial software. For example, "Adobe Acrobat" was listed as "commercial" automatically. However, "Adobe Acrobat X Standard - English, Français, Deutsch", version 10.1.6 and 10.1.7 both were listed as unidentified. Also, I have dozens of "Adobe Flash Player 11" that are listed as unidentified.
copy file based upon attributes
we have an older application that utilizes a .lbr file to hold the code to access our DB. The develops will make changes to the lbr file and we need to push it out once they have made the change. Will copy file do that?
Searching Assets using serial number
Is it possible to search assets using serial number or asset tag in desktop central?
Improve usb blocking
I would like to know if any of these options will be included on desktop central usb blocking new features: - Ability to allow only read access to usb or cdrom drives for certain users or computers - Ability to filter specific files type to be allowed or blocked, ex: user x have a cdrom read access but can only copy certain files like .doc or .xls Thanks
Problem with Dinamic custom group
I have 2 Dinamic custom group. 1º With computers with S.O = Windows xp 2 With computers with S.O = Windows 7 all computers belong to the same Active Directory. when I want to make a distribution on these dinamic custom groups 1º shows less than computers listing. 2º in dinamic group Windows 7 shows computers with another operating system ( like Windows Xp ) As an emergency solution, I'm exporting the list and put this list as distributing computers but I'm curious to know the reason for failure
Desktop Central Agrnt
Desktop Central’s client would really benefit from a running status screen, much in the same fashion as McAfee ePO Agent screen. https://community.mcafee.com/servlet/JiveServlet/downloadImage/2-187231-13473/450-268/McAfeeStatusMonitor.png That you can see it communicating to the server, executing tasks and any event errors Stephen Fowles 3rd Line Support Technician North West Ambulance Service - NHS Trust
Docking Station Identification in Desktop Central
I have been recently asked to try to find and identify a significant amount of hardware that we purchased and have shipped off to various branches, but do not seem to have recorded anywhere - specifically HP docking stations and a few LG and HP monitors (spreadsheets are only as accurate as those who update them, if those people are away, or others take over without their knowledge, things always gets messed up). I have been able to find the majority of the monitors through desktop central's reporting
Trying to Map Network Drive, Fail
We used to use AD to map our private drives but now we want to use DC8 instead. After removing paths in AD and removing logon scripts, I put the path name in DC and I'm getting this error message: "The local device name has a remembered connection to antoher network resource." How do I resolve this?
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