Scheduled Wake on LAN not working
Hello, since the last Endpoint Central update to build 11.5.2605.11 we have issues with the scheduled wake on LAN feature. When we use WOL manually on a device its working fine but when using the scheduler nothing happens. There is also no direct error
Using REST API to Send Messages to Endpoint Central Agents
Greetings. We are already working with the ‘Announcement API’ that ManageEngine sended to me, and I have encountered something that poses a challenge for us when sending messages. Specifically, it is this: targetValue (string, required) The list of target
Prohibited software
Just wondering why none of the Xbox things are not listed in the Prohibited Software list...? Maybe that is something that can be added to the list?
Scanning endpoints to verify whether a file exists
We have an estate of 600+ endpoints to which we have pushed a specific file. We would like to scan these endpoints to confirm that the new file now exists on each endpoint and compile the results into a report. From what I can see, the file scan function
Integration - Manage Engine Cloud with Tenable.sc
Hey Team, Integration - ManageEngine Cloud with Tenable.sc - The integration is currently only available in the On-Premise version of ManageEngine Regards, AF
Update Server FQDN - NAT issues
Hi, Team, I'm trying to import a new SSL certificate that is different from the current NAT. If I try to change the NAT setting, it says that is different from the SSL and I need to change it. If I try to import the new certificate, it says that it is
Anti-Virus Update Report Question
Is it possible to have a report or run a scan to see what computers are lacking ant-virus software on them?
Free % in "Hard Disk Space Detector"
It would be great if we can also see the Free % in the csv that is exported. Thank you. Saurabh
Configure DC Mobile App to connect to Remote DMZ Server?
Feature request. Allow Mobile App to connect via a Remote Office Server DMZ? Our Phone/Tablets do not touch internal networks.. And we do not allow VPN service on iOS/Android/ect. Thus the app is un-usable. Since we have a Remote Office DMZ Server already for Desktop Central & Field staff. If we could point the iOS app to that server.. It could prove useful. I've tested it with the standard 8383. HTTP: 8020, DSHTTP 8021, & DS HTTPS 8384. Thanks,
Desktop Central Database Restore
Hello, I have checked the community and I cannot find an answer to my question. We are running the free Desktop Central 9. I want to move the application from a old server to a new one, I see how I can backup the DB, but how do I restore to maintain settings, clients and so on? Thanks, Chris
Agent Troubleshooting Tool Crashes
The Agent Troubleshooting Tool is crashing on some of our systems; whenever it runs it throws this: Do you have any advise on how to troubleshoot the troubleshooting tool?
Remotely Wipe workstation
Recently I needed a way to remotely wipe a machine, and we do not currently have any MDM licenses. So I found a quick powershell script that connected to the Windows 10+ WMI / MDM method and can do a factory reset with full wipe. I found the original
Error after disabling HTTP?
We recently upgraded Endpoint Central to 10.1.2220.4. Has a new security score type feature and automatically disabled HTTP after a certain number of days. In the remote control module, I'm now seeing the following alert which I believe is caused
Desktop Central Agent Missing
Hi We have a issue with the Desktop central agent in our VDI environment. When ever we perform windows update desktop central agents stops working and we find that the agent is not available in control panel or the service is running and also the icon tray is missing.In our last encounter we reinstalled it and it worked fine. But during our recent update the desktop central agent is not coming up. We had a doubt with the AV and we tried adding the exception as well as disabling it but couldn't
Agent Missing After Windows Upgrade
Computers agents are missing after we upgraded windows. I ran the typical Windows upgrade on v.11 and when I came into work its agent is now missing.
EndpointCentral System manager and Remote control not working
We have endpoint central UEMS up and running for over a year now, and everything has been working well Until we recently couldn't get any configurations done using System manager (under Tools), we are presented with the error : Agent has been disconnected.Please
Restore deleted file
Hi, I've accidentally deleted a file in a pc with the file manager tool in system manager. How does the file delete work? Is it possible to restore the file? i can't find it in the recycle bin of the pc. Thanks, Matteo
Client installation broken
Hello everybody, I'm having the following situation here. I installed Endpoint Central via instructions, and finally tried to distribute the agent to the related machines. Trusting in what has been done, my dumb idea was to distribute it to all of them.
Agent Remover
Endpoint Central has Agent Remover?
Uninstalling Endpoint Central
I have endpoint central installed on several servers. The Endpoint server is crashed and no longer a working system. I cannot uninstall the agent from the old server and because of that cannot install the agent from the new server I am using. I downloaded
Announcement Font
Would it be possible to add a feature that would enable us to change the font in an Announcement. The Times New Roman font looks very basic. A cleaner font such as Calibri, Arial or Helvetica would give a much more modern impression.
Agent Installation error
Hello, I'm trying to install the agent on a PC, but get an error that states Incorrect function. This is a Windows 10 (22H2) PC with more than enough disk space. Any pointers?
Push Announcements Faster
The announcements should push much faster than the 90 minute refresh. If we have an urgent situation come up and we need to push out an announcement, we have to use other methods because of how the EC announcements work. It's not a lot of data, and it
Optional Forced Reboot ?
Is it possible to force a reboot of PCs if they haven't restarted/rebooted in X number of days? There's no need to enforce it for end users that are rebooting regularly, but if they go for 7 days and haven't restarted, we'd like to make them. Of course,
Cant USB boot HP PXE for image on some models
When I created the USB Boot media there is already an .exe for HP drivers "sp132903.exe" When I boot with the usb, it shows an error that the network is not connected. How do I update the USB boot image with other drivers? If I go to the link for upload
Shutdown/Startup order for associated dependent application servers
How do you handle shutting down and starting up associated dependent application servers in a defined order? Here is a quick example. Shutdown order: 1 - Web Server 2 - Application Server 3 - SQL Server Startup order: 1 - SQL Server 2 - Application Server
Faster Announcements
We had a recent system outage, and we decided to send an announcement to every computer on our network. We created a message and setup a window of 2 hours to send this notification. After 2 hours it shows that 699 PC's have received out announcement. We have almost 1800 PC's on our network. It is taking way to long to send announcement to all of our users. My question is, is there a way to send announcements instantly or at least faster to all of our users? Darko Tepavcevic
How to send announcements to Host?
Good Day Please advise if there is a method to send an announcement to a hostname instead of the username. I have a user using multiple workstations and would like to send an announcement to that user on a specific hostname only, not all workstations
Remote reboot does nothing
Just upgraded to 10.1.2220.12 hoping it would solve this; remote reboot does nothing. not sure why. I try to do timer 0, or add a timer... doesn't matter. there is no prompt on client and nothing happens. other things seem to be working.
Wake on LAN
Has anyone gotten WOL to work in their environment? I have enabled all the required settings but now because of disabling deep sleep state Desktop Central still thinks our computers are on when they are not. This still doesn't work even after following
Desktop Central Agent Installation Fail
Hi Everyone, I am trying to install our desktop central agent manually, because it has not been applied automatically (as is usual via group policy), and I keep getting the following error: This advertised application will not be installed because it might be unsafe. Contact your administrator to change the installation user interface option of the package to basic. Then the installation fails. We have 200 other devices that work no problems but this one seems to be an unusual issue in our environment.
Tools menu since 10.1.2138.16 update
Is anyone else having issue with accessing any of the tools(command prompt, registry editor, etc) in the tools menus since the last update? Works fine if you go to Tools>System Manager>Manage>Select your tool But its broken everywhere else, for example
Do WOL require DS to work?
Currently using the cloud desktop central and for some reason, the DS services have stopped functioning. So my question is: - Do managed computers require the DS in working condition in order for WOL to work? When attempting to WOL a computer from the
WOL across subnet
Hi, I have question about function wol in Desktop Central. Normally, wol send the magic packet to turn computer on but the packet send by boardcast traffic so it can only turn on within same network (L3 device will drop boardcast by default). I wonder
Encryption Status via API
Howdy, I've reviewed the API documentation at www.manageengine.com/products/desktop-central/api/ and have not found an answer there... I was wondering if there is a way via the API to check the encryption status of devices, i.e., BitLocker, FileVault2,
Issue in Size Sorting in File Manager
Team, Would like to bring your attention to an issue in the Size sort in File Manager. It sorts based on text rather than numerical. Thanks! JABIR
Desktop Central - Scheduled Reboot
Hi, When scheduling a reboot through the Tools function of Desktop Central, do the devices in question need to stay connected to the Desktop Central servers after this has been scheduled or will the reboot still function as scheduled if the devices go
Desktop Central Cloud System Manager Not Loading
I use DC cloud and our agents recently updated to version 10.0.489.W. Today whenever I try to use anything in System Manager I get an infinite loading screen. I am still able to do a remote desktop session. I am not sure if this was caused by the update
Wake on LAN from quick menu not working | Javascript error in file
Desktop Central Version 10.0.600 Just to let you know that there is a bug in resourceAction.js that prevents the "Wake Up Now" function in the quick action menu from working. Error in line 161: "isPMP_VMP" is not defined: 161 if(isPMP_VMP == 'true')
Apple computer with SEP (Symantec Endpoint Protection) installed.
Hi What should I do so that SEP does not delete Agent DC10 on aplle computer? Greetings Mateusz Wiśniewski
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