Remote Registry take to long to open
I have been trying out the new remote registry feature and found it to be hit and miss. Sometimes when I manage a pc and open the registry it will open right away. Other times it will keep loading and eventually time out. Then I will have to try again. This is a nice feature but it does not seem to be working correct is this a known issue or is there some reason it takes long time to connect to the registry?
Feature Request: Announcement
Right now Announcements Filtering are limited to Remote Office, Domain, User Custom Group, Individual Users.. It would be great if you could setup announcement based on AD OU's, Dynamic IP Groups, Dynamic PC Groups or any other filter scenarios that are already in the PATCH Management or any filter that can be created in DC already.. Currently Announcements is great tool but very limited capabilities.. In our current test case we use it to announce to users that patch deployment is happening (example)
When we will get remote command prompt in Desktop Central MSP?
" Enhancements and Bug Fixes between 10.0.05 and 10.0.47 Enhancements Desktop Management Remote Command Prompt is introduced in System Manager. "
Setting Chat to not showing up on End Users Machine till after first comment is made.
Is there a setting I am not seeing to set the chat to not show on end users till after the first message is sent?
Announcement Tool with in Desktop Central
I would like a way to choose groups from AD for sending notifications to. Right now all I have ability to send to is Remote Office, entire Domain, User Custom Group, or single user. We are wanting to use this to announce updates to a Sharepoint Newsletter from IT, and want to take advantage of groups already established in AD and not have to create the Custom group in Desktop Central to maintain as well.
eMail Notifications - Need to have my emails "look" like they are coming from Desktop Central - not from me
Hello, I have configured email alerts in several areas of the Desktop Central - like recently installed software for example. However - I have a real problem with how these alerts "look" (in Outlook 2016 etc) especially the "from" when the emails get sent from Desktop Central to an email address I have set up. I cannot find anywhere in DS to specifically say that administrative email is coming from desktopcentral@myserver.com - or any other "fabricated" address I might use. So when DS spits out
10.0.56
I've just updated to 10.0.56 Enterprise and I've noticed that it's missing the remote command prompt and remote event viewer but they are on the Free Edition 10.0.56. Stephen Fowles 3rd Line Support Technician North West Ambulance Service - NHS Trust
User to Admin Chat
Is there an option in Desktop Central to allow the users to initiate chat with the Admins?
Scan for system with TPM (Trusted Platform Module)?
That's it. I just need to know if there's a way for DesktopCentral to tell me if systems have a TPM installed, and if so, what version, details, etc.
GPresult through manage engine
Is it for Manage Engine to run "gpresult /h result.html" command? I'm having trouble getting this to work. I don't want to do it remotely, I want to schedule it to run on all hosts once a day.
Agent Troubleshooting Tool Crashes
The Agent Troubleshooting Tool is crashing on some of our systems; whenever it runs it throws this: Do you have any advise on how to troubleshoot the troubleshooting tool?
Hardware monitoring
Are there any plans for such a "must have" feature as hardware monitoring inside Desktop Central? It would be really nice being able to monitor SMART, temperatures, HDD,RAM, CPU consumption and get alert when needed.
Cannot find Software Metering tool
Hi I'm unable to locate the Software Metering tool in our installation of Desktop Central. Having read previous posts, it is supposed to be located in Inventory > Actions/Settings, but it is not present. Please see attached screenshot which includes our build number of DC 9. Please can you advise? Thanks. inamuddle
Cant get system management (processes) on remote office PC's
I can click "manage" on PC's in the LAN (relative to the DC-server) and the local PCs will show processes, but when I connect to a remote PC it says unavailable every time. "Your System Manager session has been disconnected because the agent is not reachable" 1/ Am I missing a setting for managing this remote PC? 2/ Where can I see the Ping distance (as measured in ms) for diagnostic purposes I can remote-access the remote PC using the HTML5 viewer... WAN ports forwarded to DC server: 8443 tcp
Configure e-mail alerts in inventory
I have previously configured email inventory alerts in desktop central, the email alerts are still coming through, however if I now go into admin>Configure e-mail alerts in inventory the form is blank, I am trying to stop sending the alerts to a couple of email addresses, is there any way to reset these alerts from the back end?
Dameware in Desktop Central
Is there a way to integrate DameWare into Desktop Central?
Removing computers from Scheduled Wake On Lan
I added a custom group to a Scheduled Wake On Lan. There are two computers that I just need to remove from the Wake on Lan task but everytime I remove them and save the task they keep coming back.
Domain information in task is truncated
In tools/Remote Shutdown/Modify Task, the PC list turncates some of the Domains and puts "..." at the end. I have imported the data into an Excel Spreadsheet and need the full Domain Name. Is there a way to have the full domain name listed? See example shown below::
Inventory driver
Hi, we need to scan or search driver for network card , do we have an option to scan specific driver and delated like software. thank you
[92002] Scheduled shutdown strange behaviour
Hi, We are using the scheduled shutdown tool to shutdown every computers that are still on at 09:00 pm (scheduled every day at 8:45 with 15 min of grace time). This week-end we had Windows update on the ME DC server and after its reboot the Desktopcentral server service was stopped (until now it is a normal behaviour). The DC service was in a stopped state from 8:00 AM sunday to 8:00 AM this morning (monday). But this time when I started the desktopcentral server service this morning 08:00 AM, the
Configure DC Mobile App to connect to Remote DMZ Server?
Feature request. Allow Mobile App to connect via a Remote Office Server DMZ? Our Phone/Tablets do not touch internal networks.. And we do not allow VPN service on iOS/Android/ect. Thus the app is un-usable. Since we have a Remote Office DMZ Server already for Desktop Central & Field staff. If we could point the iOS app to that server.. It could prove useful. I've tested it with the standard 8383. HTTP: 8020, DSHTTP 8021, & DS HTTPS 8384. Thanks,
Free % in "Hard Disk Space Detector"
It would be great if we can also see the Free % in the csv that is exported. Thank you. Saurabh
problem by unlock Make User Confirmation Permanent !!!!
how can disabled Make User Confirmation Permanent? my mistake to enable it how can disabled it ?
System Tools Disk clean up question
Hello all, I have a question regarding the system tools wizard for setting up a disk cleanup task for Windows 7 computers. Is it possible to define a disk cleanup task to do a cleanup for the windows update files? We have currently a problem on some computers, where we deploy patches with WSUS. We could solve it with manually running the Microsoft cleanup tool and the option to cleanup the windows update files. Can somebody tell me if there is an according parameter available in the system tools
Chat Tool
When we initiate a chat session the client chat tool does not show the text admin types. I believe it is a text color issue. Does anyone else have the same problem?
Remote Control from desktop
It would be great if we could Remote Control a client without having to logon to the Desktop Central web front end, find the computer and then remote control. Stephen Fowles 3rd Line Support Technician North West Ambulance Service - NHS Trust
Remote control for Chrome 48.0.2564.82
Yesterday we have updated Chrome Today we can't use Remote control in Chrome Error: "Secure Web Socket Connection (https:\\) to server failed. Please add the Server's certificate to browser's exception list.Add Exception" Click to "Add Exception" open https://dcserver:8081 with "This webpage is not available" How can we fix it? Dmitry
Way to report on successful WoL and Shutdown requests in a report
We need to be able to show to auditors that our PC's are shutting down at night. Is there a way in report form to show which PC's shut down successfully due to a shutdown request from DC, vs those that didn't shut down?
Desktop Central Agent Missing
Hi We have a issue with the Desktop central agent in our VDI environment. When ever we perform windows update desktop central agents stops working and we find that the agent is not available in control panel or the service is running and also the icon tray is missing.In our last encounter we reinstalled it and it worked fine. But during our recent update the desktop central agent is not coming up. We had a doubt with the AV and we tried adding the exception as well as disabling it but couldn't
Cannot save announcement
Hi, I have a problem with the creation of announcements. The "save"-button does nothing, no error, simply nothing. The Cancel-button works fine :-( Any ideas? Latest version, Build No: 91099 Thanks, Juergen
HTLM5 Remote Control
We recently updated Desktop Central to the latest version and have noticed some differences in how the Remote Control tool is working. 1. HTML5 version doesn't seem to put anything on the screen to let users know a technician is connected like previous versions did? 2. We have one technician that is getting a different Remote Control Tool from the other three technicians. He gets the older version with the tool bar across the top of the screen and the floating Quick Launch button. Are these known
Unable to update server SSL certificate
Hi, I have a support ticket on this already, but while I wait for them to organise a convenient time to contact me for remote support I thought I would post here in case someone has already had this issue. My SSL certificate expires tomorrow and I have already obtained a new one from StartCom - it's already installed on various servers and working just fine. However when I try to update DesktopCentral it complains that Enterprise CA certificates are not supported, and to obtain a 3rd part one. This
Anti-Virus Update Report Question
Is it possible to have a report or run a scan to see what computers are lacking ant-virus software on them?
Using tray icon to send help desk emails
I can send help desk tickets with the tray icon when I am logged in the pc. How do I setup this feature for everyone? It fails when anyone else tries to use it when they are logged on. I am sure this is simple but not sure why it only works for me. Thanks, Marc
Desktop Central Database Restore
Hello, I have checked the community and I cannot find an answer to my question. We are running the free Desktop Central 9. I want to move the application from a old server to a new one, I see how I can backup the DB, but how do I restore to maintain settings, clients and so on? Thanks, Chris
How to search for a folder in DTC
How can I perform the following tasks with DTC? > Get a report of desktops which have the existance of a specific folder? (Windows.old) > Delete the contents of a specific folder? (c:\windows\softwaredistribution\download ) > A report of the sizes of specific folder (such as c:\windows.old_
MS SQL Queries for Reporting
Hello, We have just migrated Desktop Central to MS SQL and, I am looking for queries available to run from SQL Server Management Studio . Are there any resources for this? I need to do some custom reporting and I am unfamiliar with the DB. Thanks
Announcement at logon
Is it possabel to config an announcement to appear at every logon? Stephen Fowles 3rd Line Support Technician North West Ambulance Service - NHS Trust
System Manager
Hi Under Tools \ System Manager , there is a link to 'Manage'. Clicking on this for a live client tries to open port 8022 on the server, which I thought was just for Chat. Are there other functions using this port ? I'm using the management console remotely Mark
Clean up windows 7 roaming profiles
Is there a way or a script that exists that we can use to clean up items from a users windows 7 roaming profile? For example the downloads folder?
Next Page