Issue with Patch Summary
Why does the patch deployment report show failed clients when all the patches have been deployed? Is this a system bug of some sort? When I click on the individual machine it shows no additional patches to be deployed. See Attached Picture
Patch automation
Hello, I'm wonder if there is a way I can automate patch deployment for certain patches, for example, Firfox,Skype, the ones do not require restart. For others which require restart, like system patches, I can still deploy them manually (with DC) on the same machines? Thanks, Zahid
Adobe acrobat X and XI updates missing Affected Products information
As you can see below there is no version information for any of the Affected Products. This one pictured is for Acrobat X and the same also shows when I look at Acrobat XI. Just with Acrobat X, I should have 151 computers getting the update. Acrobat 10.1.16 - Patch ID:302922 - Bulletin ID:TU-020 However it appears to be correct on the manageengine site. https://www.manageengine.com/products/desktop-central/patch-management/Adobe-Acrobat-X-Standard-patches/AcrobatUpd10116-patch.html Any ideas would
How to handle masses of patches?
Hi @ all, we are currently performing maintenance for our Windows systems and there is a problem we ran into: At the beginning of every quarter of the year we check our clients and servers for "missing patches", which we have already deploxed (status approved). Now, when I look for these patches I get a result of over 300 patches, some are missing on only one client, some are missing at more than 20. If I image to choose all these patches and deploying them to the clients, the clients will spend
Store location for Distribution Server
Is there a way to change the location of the Distribution Server Store location? Kind Regards Rainer
Question on how patches are rolled out
I noticed that a single Windows update will list a system multiple times. For instance, MS15-116 will be listed for a system for Access, Publisher, and Word. Each instance has a different patch ID number. So, I have two questions; Does the client get queried multiple times for the same Bulletin? Does the get the same Bulletin pushed to it multiple times? We are having issues with the updates taking too long and this could be part of the problem. Thanks, Beck
Note+ npp.6.8.9.Installer.exe
Hello, Download issues with Note++, Thanks, Zahid
the indicated destination element already contains media
Hi All, Has anyone ever come across the error "the indicated destination element already contains media" and if so, how did you fix it? We are seeing this error with Desktop Central trying (and failing) to push out Adobe Flash Player updates both AxtiveX and Plugin installs. Thanks
Windows Patch Updates using all available disk space
I have been applying Windows Updates to my fleet of Win7 computers for about 6 months now. The computers all have 128GB hard drives and are now becoming full of old updates that are never cleared out. What is the best way to use Desktop Central to recover disk space again? Cheers, Steve.
Advanced Installer 12.6.1
We never installed this software before. But some how today we see that not only was it updating on pc's but that it somehow got installed on multiple computer in our network. Is there a reason why this would happen?
Latest released patches notification (Think Mitre CVE)
Is there an easy way in patch management to see what the latest released patches are? I know I can go into the patches and sort by date but having something similar to the Mitre CVE website or Adobe's critical update notification would be helpful to keep it all in one place. Is there a report that can be run perhaps to let you know of the latest patches that were added to the database? Thanks.
Last boot time (Where does it get this from)
Hey all, Long time listener, first time caller (poster). I have a client that runs this software, that I have full access to and they repeatedly ask me questions that I cannot answer. Haha! The client is reporting incorrect boot times and dates in ManageEngine Desktop, I can confirm they are the incorrect dates, so I was wondering where this information is pulled from? Is it pulled from the machines system time? If so, this might explain why it is incorrect. Any insight would be very much appreciated.
patch scan discrepancy
Hello, I have few systems which I tried to scan with DC and it comes with very few (5) MS Office updates, and NO OS updates, but when I ran Windows update, it came up with 37 OS updates. Its been happening with other systems as well. I already uploaded the logs!! Please advise! thanks, Zahid
Patch Mgmt - Mozy Unable to Reach the Domain
I've been getting a warning on my Patch Mgmt tab indicating "Desktop Central server does not have access to reach some domains to download patch related files in the following formats: .7z, .zip, .exe, .msi etc ". Checking the details shows 3 URL's for Mozy backup (not used) that are failing. Is everyone else having the same issue?
Best way to upgrade and patch multiple versions of Adobe Falsh
My company just started using Desktop Central (this month) and I'm wondering what would be the best way to upgrade multiple different versions of Adobe Flash? It appears they now have an update to prevent Ransomeware and we'd like to get everyone upgraded. If I push down the latest patch will that automatically upgrade older versions or do I need to setup and upgrade path for all the older versions first? We've never been able to upgrades like this in the past so we have a wide range of versions
Wake On LAN Report
Is there a way to run a report to identify those computers we have on our network that are not WOL enabled? From my understandining in order to push a patch to those computers turned off we can do the WOL option, but only on computers that have this enabled. I was hoping I could identify those that are enabled or those that are not enabled. We could then go and turn the WOL on the computers needed from a list instead of touching every computer in our network. Thanks, Rita
Error during patching (The extended attributes are inconsistent.)
Hi, I'm getting this error on some of the systems, can you help? Thanks, Zahid
Pcs rebooting even if the automate deploy policy is set to not reboot
Hi, I have set an auto deploy patches configuration and set the default policy which prevents forcing reboot, but pcs are reminded that they will reboot after a while. Why is this?
URGENT - Time to fix and provide a total Patching solution (Part II)
A Thread with the same topic was of 10 Mar 2016 Since there was no reply to the public, that shows a progress with this topic, I will illustrate my experience here: We have the same issue as the author of the other thread. When we update the DC Vulnerability DB, scan the systems, patch the systems, if necessary boot the systems, and scan them again, DC (sometimes) shows this systems as "Healthy" and does not find any missing patch at that time. When we started with DC we crosschecked this with WindowsUpate
Auto Notify Users to Reboot Post Patches
Since we are a 24/7 shop with Police and Fire Departments, I would like to use the Patch Management to download and apply patches, but not reboot. I would like to configure the patch management to notify the users if a reboot is required post install of patches. Is there a way to auto send notification to users to reboot their PC as part of the patch management process?
Patch decline for specific clients
Is there a way to decline a patch for only a specific client (or group of clients?) -E
Problem with Desktop Central Patches and ESE Endpoint AV missing updates
Hi, We're encountering with a problem with patches. Our corp antivirus is NOD32 and have one functionality that shows us missing updates on OS. For a few weeks Desktop Central shows all clients are updated but our AV tells us that no, that are missing updates on our Systems. I've looked at db patch to see if it was updated and finally i've looked for the KB missing on my Desktop Central DB. And the fact is that those KB are not on Desktop Central Database so I suspect that are still not implemented
Automate Patch Deployment keep logs
Hi, I would like to know whether it's possible with Automate Patch Deployment to create configurations for each deployment or logs, so that I can check the status of the deployment at all times for the computers, as if I created these configurations manually. The PDF files in one mail are not enough I'm afraid.
Schedule a Reboot of Computers requiring a reboot
I'm trying to figure out a way of scheduling a reboot of all the machine that require a reboot and with the DTC agent up\active. After patching there are always a number of machines that need a reboot but users do not always log off and switch off at the end of the day . I want to force a reboot of those machine in the early hours - I know I can schedule reboots but there are no filters to identify the machines that match my requirements Any advise? Andy
Desktop Central's support for Windows 10 LTSB vs CBB
https://technet.microsoft.com/en-us/library/mt598226(v=vs.85).aspx Will Desktop Central be able to support LTSB installations? And also capable of distinguishing them from CBB & Pro Editions? Mixed environments where some systems may be on LTSB while others will be on the standard Enterprise CBB or PRO. We may want to stagger updates and push the so called large quarterly updates to LTSB. But keep CBB & PRO installs updating monthly. Thanks,
Using Desktop Central Offline
Can DC be used to deploy manually downloaded patches to machines in the LAN? I have a network that can't and won't touch the internet. Win7/2008r2 machines I have successfully remote installed agents on all machines. If I can't install patches I have manually downloaded from MS Catalog, is there a way to use another machine that can touch the internet with DC, choose the appropriate patches, then transfer the appropriate files to DC on the offline machine and remote install from there? I only need
Filtering Custom Groups fails to provide results in Patch Manager windows
Is anyone else having issues filtering custom groups in Desktop Central. This is frustrating when I am trying to schedule patching of a group and I can't filter the custom group I need to patch. When I try to filter the group all I get is a whiteout of the computer list and my custom group never comes up. I am getting this behavior in both Firefox and Chrome browsers. Please let me know if this is an issue that is fixed in the latest hot fix. Constance
Patch is not applicable for the language installed in the machine
Does anyone know why we would get the following error when trying to deploy patches 'Patch is not applicable for the language installed in the machine ' Some patches that are giving this error;- Security Update for Windows 7 for x64-based Systems (KB3000483) Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 Service Pack 1 and Windows Server 2008 R2 Service Pack 1 (KB3142042) Security Update for Windows 7 for x64-based Systems (KB3146963) All on Windows 7 Professional Edition (x64) United
Day one support for Security updates - Flash Player (28.0.0.161) | APSB18-03
Flash Player (28.0.0.161) was released on Feb 6, 2018 with important functional and critical security fixes. Exploit : KrCERT/CC (CVE-2018-4878) bo13oy of Qihoo 360 Vulcan Team working with Trend Micro's Zero Day Initiative (CVE-2018-4877) Refer : https://forums.adobe.com/thread/2448442 The update has been supported and Released in CRS with the following IDs: Patch ID : 307083 - Update for Adobe Flash Player NPAPI (28.0.0.161) Patch ID : 307084 - Update for Adobe Flash Player PPAPI (28.0.0.161)
Supported Patches -Pop Up on Download of a patch
Today, I got an alert from CISA (National Cyber Awareness System) about Adobe Acrobat DC Update. I went to Supported patches saw it listed there the one we need. When I went to download it (Accessing Desktop Central through Chrome) blank pop on my screen which basically said that it was waiting on the server. Is this typical or am i missing something in my configuration?
February 2018 Patch Tuesday Updates from ManageEngine
Folks, Good Day. A quick update on the Microsoft's February 2018 Patch Tuesday. Microsoft has released a pretty typical lineup this month. All the Operating System updates, Internet Explorer, Flash for IE, Edge, Office and SharePoint are accounted for in February. New Security Bulletins : 2018-02 Security Update for Adobe Flash Player for Windows (KB4074595) 2018-02 Security Only Quality Update for Windows 7 and Windows Server 2008 R2 (KB4074587) 2018-02 Security Only Quality Update for Windows 8.1
Warning regarding Microsoft Office for Mac 2019 Update 16.27.0 patches
The Microsoft Office for Mac 2019 Update 16.27.0 patches will kill any running instances of the Office applications, and it seems like there's possibility to lose unsaved data - it's certainly unpopular with users! I've amended my Mac automated patch deployment to not run during work hours to try and lessen the complaints.
Windows Freatre Packs
When, Windows 10 Feature pack 20H2 appeared in my updates list, the Windows 10 Feature Pack 2004 disappeared. I would like this reversed. We aren't deploying 20H2 yet do to driver and certificate issues. I'm still fighting through v2004 updates due to
Automatic patch deployment - never catches up!
Hi, I'm finding that the automatic patch deployments never catch up. We've always got a lot of critical/vulnerable patched outstanding and each week, it resets even further as more patches are added in. Does anyone know how best to deal with this so
FYI: Certain Zebra printers stop functioning with the PrintNightmare (CVE-2021-34527) stop working
Between Reddit and the Zebra printer forums, it's being reported that some Zebra printers don't function after this patch is installed. Once the patch is removed the PC will continue to print to the printer. If your like us and have these printers in
Automating VS Manual patch install by schedule question/issue
Since i'm new to Desktop Central, I have been reading the documentation and watched a few videos. However I am still a little confused on how the automation of patches works. Right now, i am in the process of cleaning up our environment of missed patches as well as going forward, installing patches on a time based schedule. Currently, this is what I have done: Created test deployment policy. Set Mon- Fri each week, 6am to 5am Initiate deployment is set to Either WOL & Download Patches are checked.
FYI: An excellent resource for watching Microsoft patch releases
This section of AskWoody.com (of Computer World renown) is curated by the venerable Susan Bradley (Microsoft MVP 18 years and running!) https://www.askwoody.com/patch-list-master/ I have a multi-departmental "Patch Management Test Group" that gets all patches 10 days after releas (gives a patch admin time to come off most vacations and put the kibosh on a patch, if necessary). Seven days after that group has had the patches, the patches are auto-approved and released for general application (workstations
Patch scan scheduling
Documentation says to use Patch Mgmt\Automate Patch Deployment\Schedule Patch task...schedule Patch Task is not an option, only Automate Task...from Automate Task, "Scan the Systems to Identify the Missing Patches" is never an option.
CU Patching Issue
I feel Desktop Central is deprecating superseded patches too quickly. I have two machines failing to install 2019-08 CU for Windows Server 2016. 2019-07 CU was approved tested and partially deployed in my environment when it got disabled by the Patch DB Update Wednesday after Patch Tuesday. I had opened a case about this awhile back that Patches that superseded other patches shouldn't disable the prior patch till the new one is approved. Other tools like Altiris handle patching this way. That way
SHA-2 Code Signing Update Prerequisite
Hi everyone I have spent the last few hours reading through the release notes for the latest Windows Updates. What caught my attention is e.g. https://support.microsoft.com/en-za/help/4516033/windows-7-update-kb4516033 where it says that the SHA-2 update (KB4474419) and the SSU must be installed before any other updates are installed. Does Desktop Central / ManageEngine pay attention to these details? I don't get the impression to be honest as all other September updates are available for installation
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