dcconfig.exe application error
Hello I am running desktop central on approx 450 machines and have a dcconfig.exe application error randomly appear on 3-4 machines. Doesn't seem to effect perfomance, but it appears 2-3 times a day. I am using agent version 7.2.29 and have tried removing an re-installing the agent on the affected machines - does nay one have any suggestions on what is causing this and how to fix it
Suggestions for automatic patch management
Firstly, thanks to the DC team for the effort they have put into adding features into the product this year. Really good job! I have a suggestion that relates to the automatic patch process. I use DC to manage a number of laptops that are always on the move. This means that they are often never connected to the network when the auto-patch task is scheduled to run which means that the laptops take forever to be patched. What I think would be great is functionally that allows for auto-patch tasks
DC Log file format
Is it possible to create log files in a format that can be viewed with f.ex trace32 instead of i plain txt-format? I find the standard txt-file logs to be quite hard to view in notepad/wordpad as opposed to f.ex SCCM-log files that is easily viewed in trace32. Regards Mikhail Lilleøren Advisor, Server/Virtualization/Storage/Client Management
Adding additional domain controllers to credentials
Can we please have the option to add additional domain controllers when using "Edit Credentials" to modify a domain. The reason for this is I am testing upgrading the software to the latest version by cloning the live server into a test VMWare environment. The server is a domain controller, however is not the one specified in the "Edit Credentials". Because the network is disabled on this test machine I discovered you cannot login as the machine cannot contact the named DC to authenticate the user.
Software Metering rules
I have created asoftware metering rule and enabled it. When I go to the reports, inventory reports, Application metering rules summary report it does not show anything and says there are no rules added. I have asked a colleague to try and they have the same issue. Question: How do I get my rules to show up? thanks in advance
Screenshot is black when creating helpdesk ticket through DC agent
I'm using DC v70234 on Server 2008. Using agent v7.2.33 on Windows 7 SP1 x86 with Aero enabled. When I create a helpdesk ticket and select the option to include a screenshot, the screenshot is black. I've attached the screenshot.
Software in the Inventory tab is missing!
After scanning several PC's, I had a list of 200 apps/software/drivers that were unidentified. I began by selecting the first 25, and moving their licence type from unidentifed to commercial. This than moved the software into the new category. But as soon as this was completed, I lost access to all the other software. When I look at the computer view within the inventory tab, I can see all the software listed. I can filter it by either commercial or unidentified successfully. But if I click
Able to log in User on Computer remotely?
Hi there, Is there a way of remotely logging a user or bunch of users on the various computers that we have? Thanks
DC not sending workstation warranty info to SDP
We using DC build 70234 and SDP build 8015. I followed the instructions to integrate the two products together. In DC, I have linked to our SDP server, the API key was validated, and I checked the following features to integrate: IT Asset Data, Software Deployment, and Log Help Desk requests as alerts and tickets. In SDP, I created a user, generated an API key used in DC, assigned it to the software install role, and added the DC connection in the General section. I'm not getting any errors from
Should be able to map network drive using different user credentials
There must be a way to give different username and password while using Drive Mapping option, for accessing the network drive that has selected users allowed.
Attach screenshot to ticket
I noticed that when attaching a screenshot to a ticket to be sent to SDP, the format is BMP and the size is large. Is it possible to change it to PNG instead? Thanks!
Must be an option to enforce configuration happening instantly
I feel it's much better to force the configuration happening instantly,without waiting for refresh interval or system restart , because it is not a good practice in some configurations like creating a new user on workgroup computer,since i can't be wasting time by restarting the policy affected computer just to create a new User and we all know that creating a user is that simple in WindowsXP and does not need even a minute.
Limit AD reports to specific OUs?
We are part of a larger company and only control a subset of all the OUs in AD. Is there a way to limit reports to just the OUs we control? We don't need to see users/computers for the entire organization--just our specific one. Thanks!
Distribution server and agent type
We have 20 branch offices connected to our central office via VPN. When deploying agents, do we need to deploy the WAN agents or the LAN agents? We would like to use the software distribution functionality of DC so we can push software to the distribution servers to save considerable bandwidth. In this situation, even though everything is still on the local network, I just wanted to see which agent I need to push. Thanks!
IN desktop central how do i deploy second wednesday of the month?
IN desktop central how do i deploy second wednesday of the month?
Firefox 6 Software Deployment
I'm trying to use Desktop Central to deploy Firefox 6 to a test machine. If I can get it to work I'll be using it to deploy to 100+ machines. However, I'm having a lot of difficulties getting it to install properly. I set up an installation package to a public folder on a server that everyone has access to and put the Firefox 6 Installer exe within. I also set up a configuration that uses a domain admin account just in case it ran into permission issues. It is deployed when it detects me sign into
DesktopCentral enhancement ideas
1.) Ability to scan Lenovo/IBM hardware warranty 2.) Ability to clone configurations with only "Successful" computers included. Right now we only have the option for none, failed, or all. 3.) Ability to make software prohibited but hidden from the user prompt when it is discovered. I like to add software to prohibited so I can easily track it when it gets uninstalled but I don't want the user to be prompted/notified. Thank you!
Desktop Central would not come up after changing the patch management store location
Followed the instruction to change the store location. Restarted the service and the Desktop Central would not come up. Event log shows Event ID 3299 The Apache service named reported the following error: >>> <Directory "//sunsydfs04/it2$/setup/"> path is invalid.
Configurations (user and computer)
Hello, need to know if a copy can be made of current configurations without having to create the configuration from scratch.
dcusb32.exe error
We are having an issue with one of our laptops. They are getting an application error event id 1000. Faulting application dcusb32.exe . Has anyone else came across this? We have removed Symantec Endpoint and installed Vipre anti virus. This laptop is running win xp 32 bit.
Disable login timeout
Is there a way to disable or increase the login timeout in Desktop Central build 70230?
Yahoo mail problem
i can not manage to brows yahoo mail login page
sub menu category
Manage Software Category at whether the addition could be sub categories menu
Prohibited Software
I'm test menu Prohibited Software there are several unsuccessful uninstall the MSI file, why ? message appears uninstalltion failed, MSI installed with "just me" option thanks
WARNING: Desktop Central's latest hotfix contains JS/Exploit-DialogArg.gen
Hello, I just installed your latest hotfix, ManageEngine_Desktop_Central_7_0_0_SP-2_30.ppm, for Desktop Central 7 and McAfee VirusScan Enterprise 8.8 detected JS/Exploit-DialogArg.gen at this location:ÞSKTOPCENTRAL_INSTALL_DIR%webappsDesktopCentralWEB-INFlibAdventNetDesktopCentralWeb.jarswMetering_jsp.class0004852.js McAfee Engine version: 5400.1158 McAfee AntiVirus DAT version: 6427.0 Please advise ASAP. Dan Bilodeau
Desktop Central Multiple issues
Hi Team, We are having the below issues please try to solve for us, we have an enterprise license from ManageEngine Ministry of Interior 1. Desktop Central old agents, old computers still available 2. Installation through GPO (not working through script, instead we need to use the software installation) 3. moving existinng agent from one Distribution to another 4. Multiple versions for same computers appears in list 5. Upgrade the server to the latest version, unknown error 6. Software inventory
Patch Scanning has been locked
Hi, I'm getting this message on 10 PCs on my network when I try to scan them.. how can I unlock them?? and why they are locked?? Regards, Omar
Manual scanning from workstation
Is there a way to force a manual scan from a workstation from the acutal computer so it updates the information on the server? I have the agent taskbar icon hidden though so you cannot click on it there. Is there something I can run from command prompt to force a scan? Regards Matt
Agent Installation
We have just purchased Desktop Central and I am trying to install the agent using SoM. I can only install one pc at a time. As soon as i try to import more than one pc at a time i get an agent install failure. "The network path was not found". I need to install on 5000 pcs and obviously cant do them one at a time. Has anyone seen this issue before ?
Problems With Remote Control
Good day, I just want to make several questions, since I have several problems with the remote connection tools. I have still more than half of computers running Windows XP and give me problems are: 1. When I try to connect to the remote connection tool gives me an error "Connection refused". And I do not show option to find what is wrong. I tried to send the log files, but are too big, above 24MB at .zip file and the page does not answer me when trying to upload these files. 2. After having installed
Patch withdrawn
Hi, I recently updated to patch 70231 and I now see that the latest patch is displaying as 70230, can someone tell me what happened to 70231, and also it it creates any problems for me. Thanks. Geoff.
Getting logged out of ServiceDesk Plus after I installed Desktop Central
I just installed Desktop Central on the same server as our ServiceDesk Plus server. Using the latest version of both products. About every five minutes, I get logged out of SDP, but I remain logged in DC. Is this a bug or do I have something configured incorrectly? SDP uses port 8080 and DC uses 8020. Both use regular http. Thanks!
Patch pushes going through when none are configured.
I have no active pushes, nor automatic pushes. A new server that has been added keeps displaying this message. Attached are 3 jpg's of the areas in question. Where would this be coming from. It has a custom message (maybe from the preceding project manager) and somehow it was stored as I have not been pushing updates to servers at all.
WARNING: Desktop Central's latest hotfix contains JS/Exploit-DialogArg.gen
I just installed your latest hotfix, ManageEngine_Desktop_Central_7_0_0_SP-2_30.ppm, for Desktop Central 7 and McAfee VirusScan Enterprise 8.8 detected JS/Exploit-DialogArg.gen at this location: ÞSKTOPCENTRAL_INSTALL_DIR%webappsDesktopCentralWEB-INFlibAdventNetDesktopCentralWeb.jarswMetering_jsp.class0004852.js McAfee Engine version: 5400.1158 McAfee AntiVirus DAT version: 6427.0 Please advise ASAP.
Status for some features?
Hello, sorry bad english. :) Can anyone give me a status report for some new features in MEDC (Manage Engine Desktop Central)? 1. The "deploy now" function for manual and auto patch deployment? Like the "apply now" tool. https://forums.manageengine.com/#Topic/49000003943485 The last post says: end of July. 2. Some more options for the scheduler? Deploy this configuration on the "second monday, third sunday, last monday..." Some of our customers need this option. "First" monday is not enough. 3. In
Applying multiple Adobat Acrobat patches at once.
Until I build a new workstation image the one I'm deploying right now requires multiple Adobat Acrobat 8 Standard patches be applied. With Desktop Central scanning it only reports the next 1 patch in the chain. Which means scan, patch, reboot, scan, patch, reboot, repeat.... If I manually add all the rest of the Acrobat 8 patches using the add more ooption, will Desktop Central install them all in a row in the correct order without issue in one install? edit: It looks like the answer is no the subsequent
Multiple License Keys For Same Product
I am starting to get my company moving toward management of our licenses under Desktop Central. One of the issues we have had is ordering single-license copies of various software. When I attempt to Manage Licenses and add a new license for a product already listed in the License list, it overwrites the existing entry. How do I go about listing multiple keys in one line item? Am I stuck using the Comments field?
Mapping AD fields in Desktop Central
Is there a way to map AD fields (perhaps using LDAP?) to Desktop Central so they appear in Custom Reports? I'd like to be able to run reports that include data from Active Directory (beyond the computer name). Is this possible? Thank you. Ellen Jones
Automate Patch Deployment
Does the configuration shown in the attached screen shot also include a scan prior to the download and deploy, or is it first necessary to do a separate scan prior to download and deply?
File deployment
Hi, Is it possible to deploy files with Desktop Central. I have an application that I need to update one of its configuration files and I just need to copy this file into its directory. Is this possible in Desktop Central. Thanks. Geoff.
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