Column width
How do I expand the width of the columns. For example in the software repository list and in the software inventory lists, I have software names that extend well past the width of the column. Unfortunately, many of these software titles start with the same name and end with a different name, but in the list they all look the same. Very frustrating.
DC Agent Installations using IP Range
When we first installed the agent via the server, we selected a domain or IP range for the push. Now, we want to use that method again to install the agent on PC's in the domain, or same IP range, that do not have the DC agent installed. My question is .... if we push to a domain or IP range, what will happen to the PC's that already have the agent? Will it ignore those machines, or install over the existing agent? Any insights are appreciated. Thanks.
Undo a configuration
Hi DC, I have a problem: I tested a "message box" type configuration, programming it to be run at each login on a specific machine. It works perfectly. My problem is that I deleted the configuration that created this message box and now that I create a new configuration that is supposed to undo all message box, it fails saying that there is no pop-up window programmed (but in fact, the window clearly appears at each login...). Is this normal or is it a bug? I do not know how to undo this now so any
Regarding purchasing product
Hi We are planning to purchase a manageengine product . Insteading of purchasing directly from manageengine, is there any vendors available in india?
Reset / Recover Lost Password
I cannot get logged in and need to reset or recover the Admin password. Is there a way to do this?
There is a difference in the Agent version
After upgrading the Desktop Central Server, the client Agents are not being updated. License Type: Enterprise Edition-Registered Version Product Name: ManageEngine Desktop Central Product Version: 7.0.0. Build No: 70224 Agent Version: 7.2.24 Distribution Server Version: 7.2.16 Number of Systems: 5000 The updated Agent Version is 7.2.24 however most of our client systems are showing the older versions 7.2.2, 7.2.16, 7.1.28 like so... because of this we can not apply the configurations and other tasks
Configurations lost after upgrade
after upgrading from desktop central 7 sp2-16 to desktop central 7 sp2-24 it currently shows no configurations yet I receive the following email just like it exists Hi, Task Name : DownandDraft Task Started at : Sun Jul 17 16:00:02 EDT 2011 Task Completed at : Sun Jul 17 16:03:53 EDT 2011 Patch Scan Status : 26 systems have been scanned successfully , Scanning failed in 0 systems and 81 systems not scanned. Patch Download Status : 430 patch(es) have been successfully downloaded. 0 patch(es) could
Deploy Virtualbox
hello, I am trying to deploy an update to virtualbox to all my machines. How would I do that in Desktop central using software deployment? Thanks, Ravalox
Office 2010 deployment with Desktop Central
Following the white papers I have attempted to deploy Office 2010 in my Windows 2003 domain. I get a message that says the configuration has executed, but Office does not deployed nor does the old version get removed. it makes no deference what OS the client has. Nothing in the event logs. Anyone else with this issue or any suggestions?
Machine does not register
Hi, I have a machine which was first added to Desktop Central under a different name, eg. name1 and has now been renamed to name2. In SOM it would show up as name1 in the incorrect site location to where it really is. To try to rectify this I attempted to add the machine using its current name, the AD scan found the machine and when I selected it and pressed ok the result showed as added, when I looked for the machine it was not in the SOM list. The SOM list still showed the old name, name1, so I
There is a difference in the Agent version
After upgrading the Desktop Central Server, the client Agents are not being updated. License Type: Enterprise Edition-Registered Version Product Name: ManageEngine Desktop Central Product Version: 7.0.0. Build No: 70224 Agent Version: 7.2.24 Distribution Server Version: 7.2.16 Number of Systems: 5000 The updated Agent Version is 7.2.24 however most of our client systems are showing the older versions 7.2.2, 7.2.16, 7.1.28 like so... because of this we can not apply the configurations and other tasks
Notification Server
Where is the documentation for the new Notification Server feature introduced in hotfix 224? Thanks!
How to Restric Websites
Hello --i need to restrict some website to My Domain Computers - so any help please and how i would configure it .. Thank You all the time
Reports for default domain security policies
Hi,i would like to ask if there is a way to have or create a custom report in Desktop Central about default domain security policies .Like password policy, length of the password, complexity of the password etc?
Desktop Central Best Practices?
We have a mixture of older Pentium 4 computers and newer. I setup an patch deployment for 18:00 and specify our power management software to wake the machines at 19:00. The theory is to start the patch downloading and then when the computer wakes up, install the patches. On some machines, this works great. On other machines, the wakeup command does not get processed and therefore Desktop Central installs the patches when the user logs on. Just like it is supposed to. The issue comes with having to
Viewing software license keys in Desktop Central 7
we have just begun our eval of the desktop central, I was just curious if there is a way to view the license keys of the software packages installed in the software inventory? I noticed it shows OS keys on the computer info screen but seem unable to locate the keys for say word or adobe anywhere in the inventory. Thanks
Cannot Deploy Patches over my Network
Hi all, I cannot deploy patches over my network machines although the patches are downloaded and placed on the default path, and the agent is communicating to my Desktop Central Server successfully. If I check the deployed configuration, it shows there were a Problem while downloading from the server Anyone has solved a similar problem?
Desktop Central 7 problem
When I try to remote into a certain computer we get an error saying "There was a problem retrieving the XML data: Service Temporarily Unvailable" It seems that out all the computers we have tried to connect to, it happens to only this one machine. Anyone know what the problem could be?
Automatic patch deployment
A suggestion -- Regarding Reboot Policy -- I have it set to "allow the user to skip reboot". I made this change over a year ago. I used to have it set to force reboot, but I was getting a lot of reports of people losing work because they'd be in the middle of something, then walk away from their computer (and we all know users don't save work before they walk away), and DC would install updates/reboot. Anyway, if they opt to skip, DC pops up again every 5 to 10 minutes (not sure of the time interval,
how automaticaly move computers between remote offices?
Subj. Please help!
dcrdservice.exe has encountered a problem and needs to close
Get this error message when trying to remote control to a user PC.
Remote Desktop from VPN Client
hi I am not able to take the VPN client machine using Remote Desktop Tool. It Displays like this "Waiting for the Presenter to Join". what can i do now. The remote machine is in Workgroup. Could u pls help......... Regards Moorthi
Enabled Guest Account Report
Is there a way to run a report for enabled local guest accounts on computers?
Patch removal
Hi, Does anyone know if it is possible to remove a patch through the normal operation of DC. I have had an instance of a patch being incompatible with certain hardware and it had to be removed. I have not found anywhere to reverse the patch installation automatically. Thanks. Geoff.
Copy Wake on LAN Settings
Hi Guys, Is there a way wherein I can transfer settings and configurations made on desktop central specifically on wake on lan feature. I already made a long list of ip and mac address and I want to share it with my co-system administrator. Is it possible? Thanks
prohibited software and excluded list
Hi, I configured some prohibited softwares (BlackBerry Desktop Software in different versions) with the auto-unintall policy enabled and exclusion of the computers wich can use thr BlackBerry Desktop useing a Custom Group I created. But the software is uninstalled also from computers in the exclusion list. Why? Giuseppe Frazzini
Managing multiple contracts for software
Hello I encounter the following problem with the license management in Desktop Central: I have several servers on which Oracle is installed. DC detects multiple installations on the same product. My problem is that I have not one Oracle contract but different contracts (1 per server). How do (if possible) to manage these contracts because it seems that we can't combine several licenses in the same software (although there are several facilities). Best regards
Manage licenses - Multiple license files?
We are beginning to use Desktop Central's Manage Licenses function to track our software within the corporation. I like the fact that I can attach a licensing file to the software, and I have been using this field to add an electronic version of the licensing certificate that we have been issued. The problem is that we have purchased multiple licenses for the same software at different times and have been issued multiple hard copy certificates. Is there a way that I can add multiple license files
What does the file modification date option due.
Trying to setup a file folder operation and it has an option to choose file modification date. I tried looking though the documentation, but could not anything.
I cannot install DC agent to remote office.
Good day i have problem to change DC agent to the computers, with the agents i have installed with local office. Right now i need to change computers to remote office with option "Direct Communication". Do you know what is the procedure to change DC agents?, because the package generated for de DC console not working, when try to reinstall package show the next message "Successfully established the connection with remote computer: AICO-DPENA Failed to copy DesktopCentral Agent to the destination
add PC to distribution server
I'm trying to add pc's to more than one remote office, is this possible? the same pc to 2 different remote offices. Thank You,
Suggest change into Desktop Central
Good morning i suggest some changes into desktop central. 1. In SOM should be able to create groups to organize and catalog the computers by group. This would help to apply different settings and look so easy teams. 2. It should be possible to easily move a computer from a local to a remote office at the option of direct connection, this because sometimes there are users who move from place to place and support must change because it is not the same as this in a remote field office. 3. The remote
Change configuration install software
Now, if change configuration in one distribution, and you have 50 computer with the status Succeeded.... the status reset, and you redistribute again all computers. Mi idea is your could decide, redistribute all computers or To preserve the previous status. For example : change... Time Option, or reboot policy thanks you
Query Report - Looking For A List of Sub-Modules & Their Objects
The Desktop Central example for a query report is: select SOFTWARE_NAME, LONG_TO_DATE(DETECTED_TIME) from invsw where DETECTED_TIME <= DATE_TO_LONG(09/29/2009 00:00:00) or (DETECTED_TIME <= <from_lastmonth> and DETECTED_TIME>= <to_lastmonth>) The item "invsw" tells the query that your pulling information from the "Software" sub-module. What other sub-modules exist and what are their names (e.g. Computers, Hardware, ect)? Also, where can I find a list of objects are available to select from for each
Can I bulk import Computer Loction to the existing computer records please?
We have all the computers registered in Desktop Central. In another system we have the location of all our users. I need to update all the Computer Location fields for the computer based on last login or possibly computer name and then keep this up to date. I need to automate at least the initial import. I assume from a coupe of the forum posts that I cannot get direct access to the MySQL database and tables. This would be my prefered method if I could. There is also an "Import from CSV" option
What are the order of events for identifying, applying and seeing those updates w/in DC patch mgmt?
This is the order we've done: Update Vulnerability DB Scan Systems Create Config of Highly Vulnerable Systems and Deploy After Config completes, Re-Scan Several of same systems still show with same Vulnerabilities Re-create Config of those systems Almost all systems show "Patch is not applicable"... Are we doing something wrong or is there a different cycle in which a system that was targeted as needing a patch has been identified as resolving that patch
Desktop Central Not Keeping Browser Logged In
We are wanting to place a system in the IT Office that cycles through our various monitoring software and it seems that Desktop Central is not keeping the browser logged in. I haven't paid close enough attention to identify how long exactly, but we upgraded from 70213 to 70216 with no change. After refreshing the page manually over a period of time, it just goes back to the login screen with the "Keep Me Logged In" checkbox checked. Is there another alternative to get certain views visiable
Office 2010 remote install
We have a medium sized organization with about 450 users, 60 of which are remote VPN users out on jobsites throughout the US. I am trying to find a good way through Desktop Central to deploy Office 2010. Anyone have a good idea?
the ppm you specified is not compatible
I am running Desktop Central MSP 7 build 70211. I downloaded the latest hotfix ManageEngine_Desktop_Central_7_0_0_SP-2_24.ppm. When I use the Update Manager to try to update I get Error - the ppm file that you have specified is not compatible with this product. Help!
"Executed At" wrong display date & System Health Graph
Dear Forum, After updating agent to agent version 7.2.24, the display date for "Executed At" from Configuration > Status > Succeeded > Execution Status seems wrong. I've capture display date from agent version 7.2.16 and 7.2.24, please check it out. From Vulnerable System Report i want generate report and include System Health Graph, is it possible ? Thanks & Regards
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