How to sync DC with real life....
Hi, I have a DC server running from one year, but the last six months has not been managed at all. The result is that the pc, policy and other objects in DC are not in sync with the real equipment presents in the company. I.e. I have several pc not anymore in active directory but that are presents in DC inventory. How can I fix this situation ? Should I delete the whole DB , if so how ? The problem also affects the license as we're running out of space as many "dead" pc are still presents. Also
Before Patch Deployment / Restart to Servers
If the server need to restart before deploy to patch (system must be restarted) , scheduled patch deployment will be fail.. Desktop Central can detect these and firstly restart and continue to deployment ? Any suggestions ? Regards,
expired warranty
I have 164 computer(s) with expired warranty. It's false But I'am unable to change shipping date (shipping date take the date when desktopmanager is installed, it's not the true shipping date). If I can change shipping date and configure the default warranty time (1 year), it will be awesome.
Dynamic Custom Group
Hi, there is a way to create a dynamic custom group. For example: all pc that running windows 7 and have 2 gb of RAM??? Thanks in advance
Last logon wrong
HI Our Desktop Central shows nearly all users last logon time as Aug 11,2011, even tho these users log in every day. How do I resolve this?
MYSQL to MSSQL on Desktop Central
So how can I do this as painless as possible? Thanks Charles
Migrating to SQL Desktop Central 8
There is an issue with the mysql_mssql_restore.bat file when trying to restore the DB when migrating to MS SQL. The bat file is trying to reference %Java_Home% and %Server_Home%, but the variables are not set in the batch file which will return directory does not exist errors when trying to run the batch file. I added the line 'call .\setCommonEnv.bat' into the batch file, which sets the variables. This line is present in the batch file to backup the database 'mysql_mssql_backup.bat', but missing
File Transfer Role / Remote Desktop
Hi, If give to help desk user Remote Desktop Sharing "Full Control" permission its will be access to below pictures area. Than i give to Read Only but how can i open file transfer ? Which one role ?
Failed to copy the agent binaries
Hello. I'm using Setuputil.exe to insall Desktop Central agent 7.2.49 Works fine on 230 computers, but om 2 i got this message: Destination computer Name: 10.10.145.x Connection established successfully with remote machine 10.10.145.x Failed to copy the agent binaries to 10.10.145.x : 3
How DC identify a computer
Hello 1. Can you tell me what variables use the DC to identify a computer? For example name of computer, IP address, etc. 2. Under what conditions DC will create a new computer record in SOM and Remote Control records? Regards Orlando
Is it possible to change the computer name?
Hi, is it possible to change the computer name using a configuration task or something like that? I would like to change the computer name as soon as the client re-start it. Thanks.
Desktop Central 8... new version... 2 new features?
Just received the email announcing DC 8 has been released... if I'm reading correctly we've been given 2 new features? SQL Back end compatibility and the ability record remote sessions? Seems a bit underwhelming... considering the various requested post here about building out some of the existing features... Am I missing something?
Service Pack Install
I'm not really sure I understand how DC handles Service Pack installation. There doesn't seem to be a way to scan machines to detect if a service pack is needed, etc.
On Remote Desktop Sharing Confirmations Message / Give an Variable
Can i give here variable "$username" ?
Wake On LAN target limit
I've just started using Desktop Central 7 (Build 70246). I'm trying to set up a scheduled wake up with the Wake on LAN tool. It seems that the Wake On LAN tool only does 10 targets. When adding computers to the task, I can select all, click okay, and all my targets will by listed. Once submitted though, it will only list 10. Under Wake on LAN tasks, for summary of the task, it shows T=10 (only 10 targets). If I edit the task, only 10 targets are listed. Right now I'm testing on 40 targets, if
Upgrade Third Party Apps
Desktop Central 8 can automatically deploy patches, but it cannot automatically upgrade software to a new version. For example, it can deploy patches for Adobe Reader 9, but not automatically upgrade to Adobe Reader X. I realize one can use the "Software Deployment" feature to deploy Reader X, but it would be nice if an upgrade feature was integrated with Patch Management, so it doesn't have to be handled separately. Can you please implement this feature in a DC 8 hotfix? Thanks!
Custom reports
Hi, In the custom reports section I am trying to create a report which shows the machine name, logon user, ip, and last logon time. Does anyone know how to accomplish this. Thanks.
Software license compliance and tracking
We have 50 licenses of MS Office 2003 Basic. I have input all the keys in the "Manage License" section of Desktop Central. The system reads there are 50 installations of the software (this is to be expected from the software scans by the DC agents), and it now shows 50 purchases of the software. The issue I'm having is there are mutliple PC's that are using the same license key. But Desktop Central doesn't seem to recongnize there are multiple PC's using the same software key as the status
Folder redirction
Hey, Currently trying out Desktop Central and I have a question about folder redirection. In the help file it says the following: "The Folder Redirection configuration helps you to change the location of the standard user profile directories to a different location in the network. So, when the user login from a different machine in the same domain, he/she will have access to his/her profiles." Does this mean I have to create a seperate configuration for every single user or is it possible to redirect
Automatically block non-approved applications
Hi DesktopCentral team, there is a feature that we really miss in DC. It would be the ability to automatically block the execution of any application unless we approve it.$ Currently, there is the prohibited software list. However, software in this list that cannot be automatically uninstalled are not block for execution. I think the ITeam cannot be credible if it can just pop-up a window at logon saying "you have prohibited software installed on your system" if it cannot block them... This should
Windows Update and Desktop Central
All, New to Desktop Central... If it's now handling all software updates, including security updates, what needs to be done with Windows Update (WU)? I see there's a script to disable it on the target machines, but is this necessary? Will Desktop Central take over all WU functions even though I haven't disabled WU and not cause any patches to install that haven't been approved ?
Hotfix update
Everytime I complete a Hotfix update on desktop central I have to update each agent manually. Am I doing something wrong? Is there an easier way to update the agents?
Desktop Central deployment via au3 script method
Hi, I follow below steps , Desktop Central giving "Network Path Not Found" error. -*Script works properly. -I'am using Http attachment method. Did I wrong follow steps ? Please help me, thank you. Click Software Deployment --> Add Package Select Package type as " MSIEXEC/EXE/ISS/Command: Specify the name of the application Click Add more link to upload all the three files, viz: AutoIt3A.exe, script-name.au3, and the application exe Specify the Installation Command with Switches/Arguments as AutoIt3A.exe
Maintenance for Desktop Central Professional Edition
Is maintenance included here? Desktop Central Professional Edition Annual Subscription Fee For 500 Computers and Single User License sku 85547.0S
Notify when Task Finishes
Once, I marked "Notify when Task Finishes" option for my Automate Patch Deployment Now , I don´t want it to send me an email everytime it runs, but although I unmark it and click Save, it stays marked and I get the email Is this a bug ? This is my version Desktop Central Components Versions [Build No: 70251] Here you can find the versions of various components bundled with Desktop Central Desktop Central Component Version Details Desktop Central Server 7.0.2.51 Desktop Central Agent 7.2.49 Desktop
USB Security on MobilePhone
Can we set on usb security "Selfphone can use a modem but block all storage request" Is it possible ?
Desktop Central / Add Custom Field
Hi, I want to know can we add new field for all of my severs and i have to filter with same filter for reports.. This is very important situation for our customer, now license for 200 device if its works they will buy for 2000 device. Example: Add New Field > "My Special Workstations" > Filter by "My Special Workstations" > Go to report from same field.
MS Out of Band Patches
I have a two fold question. MS apparently is going to be releasing and out of band patch today (http://technet.microsoft.com/en-us/security/bulletin/ms11-dec) 1. When will this patch be available via Desktop Central? 2. What's ManageEngine's turnaround on Patch Tuesday patches being available in DC and what's that policy as it relates to these out of band patches?
Microsoft Office Upgrade
We are currently using the latest version of Desktop Central and monitoring all of our ~200 workstations. We would like to completely uninstall Microsoft Office 2007 and install Microsoft Office 2010. Is this something that Desktop Central can handle? We would like to run this over the weekend and when employees come in on Monday their workstation is up to date and ready to go.This would need to be applied to all 150 workstations that are all in house and 40 laptops that are never here, but they
Change Web Server Port
Is it possible to change the web server ports after the application has already been installed?
"Deploy" not working?
I have an Automated Patch Deployment task configured to "Scan, Download and Deploy" Patches, but still appear some missing patches. Is not supposed that that kind of task is intended for the automated installing those missing patches? What am I doing wrong?
Scheduled Shutdown Failed
Dear Forum, When using the Scheduled Shutdown status is Failed and comments are not available. What is the problem precisely ? Thank u very much Regards sorry can not upload pictures, always appear error "Please click Browse and select an image file" error when I click on the picture already
Server Failure, problems after restoring backup.
Server failed. Did a reinstall of manageengine and restored the database. I noticed i wasnt getting any completed inventory/patch scans for about a week or two. The agent status on all the clients stated they needed to be updated, so i did an uninstall of all the agents. I went around to the some of the machines and noticed the icon was no longer in the taskbar. So i did an install of the agents on all the computers(120) and the install fails. I checked the event viewer for details and the errors
Unknow Error Code 536870913 / Patch Management
Hi, When i deploy patch, getting below error... Do you know how can i fix these ? Regards,
Replication to DC DS
It seams that replication between the main DC server and one of the DS is not working. The DS is connected to the central location through a VPN. The folder C:\Program Files (x86)\DesktopCentral_DistributionServer\replication\store is empty! How can I discover if there is a communication problem? As far as I understand, the patches are replicated from the main server (or directly from Internet - ManageEngine DC site?) to distribution server, and software packages are replicated only if HTTP store
Desktop Central
Hi, On desktop central we need the below, • Custom Group can be create, • Sub group reports, merging, • Schedule restart, part of the monthly can not choose a weekly, • Terminal servers to be running for all users scroll dctrayagent process(10.000). (Dc agent) If you interested I can send screen shot
Desktop Central Agent Scan Fail After Re-Install
Hi, I installed agents to my clients and reinstall desktop central. Now Desktop Central showing (some clients) "agent installed successfully" and there is no data on inventory.. If i manuel scan its giving below error.. How can i fix these ? Regards,
Agent Duplicate ID
How to change Agent ID? J have 6 NCR computers with instaled agents, but only 2 computers are visible in Desktop Central Server? Marian
disable disks problem
i installed desktop central agent to a newly installed win7 pcwhen i try to apply the disable disk configuration to this pc the local hard disk drives also disappear
Desktop Central Custom Field
Hi, I want to know; Can i add new custom field on AD Sync tab ? When added new computer active directory i want to know and i have to use field or somethink to get agent installed new computer's and agent not installed computers.. And notify mail of course.. Is that possible ??
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