Better alerting.
I would like to better monitor my network with Desktop Central. I have searched today and I am unable to find how I can get desktop central to send me an alert if a computer has been off-line more than a specified time. I did see the Power Management stuff but cannot get it to report what I am needing. Also I noticed that I am getting alerts such as when the Distribution has stopped but it will not send an alert to me or I can not customize it the way I need. If I am overlooking any of this please
Initial setup best practice
Hello, We recently purchased Desktop Central and i'm in the process of setting up our initial configuration. We have multiple sites in our organization. All are connected with fast WAN links, so we do not have the need for distribution servers at this time. For organization purposes, I'm looking to set up a Remote Office for all location and associating the location subnets. Is this the best method for setting up locations or is there a better way to logically group PCs for management and
Upgrade new version (Build 80269)
Dear all, I upgraded new version (Build 80269) for Desktop Central today as guideline below, but it’s nothing happens. Desktop Central is still an old version. Plesase help! http://www.manageengine.com/products/desktop-central/service-packs.html#instructions
Does the file C:\Windows\System32\dclibxml2.dll belong to the DesktopCentral Agent service?
I am trying to work with our Antivirus Solution provider to resolve issues that we are experiencing with their product. So far they have blamed everything under the sun, including DesktopCentral deployment tasks as the culprit. They are inquiring about a specific file, I guess was in the crash log or something for their product. C:\Windows\System32\dclibxml2.dll I've tried to look this information up on the internet, and it points to potential virus or malware. However the system that it
Can't see version #'s of grouped software in Inventory
I need to group my Nitro Pro software into a group so that I can manage the license reporting feature. However, when I search for Nitro Pro installations in Inventory, it just returns 'Nitro Pro Group' and says 14 installation. When I drill down, it lists what 14 machines have it, but not the version number on each machine. 'Version' is not avail in the column selector either. I need to determine which users are not on the latest version. Seems like an oversight to me.
Inventory Process never finishes
Since patch level 80251 and after 80260 patch for Desktop Central, I am not able to get the inventory summary to finish. the only way to stop this is to restart the Desktop Central Service on the server. I've stopped all scheduled Inventory Scans and it is still doing the same thing. Is anyone else having this issue and is there a fix?
MySQL Access
Where can I find the mySQL root password and port? Try to come up with a query for a custom report on my own.
Custom Query to get system group details
Hi, I am looking for a custom Query to get system group details (users in administrator group) using Desktopcentral. Thanks in advance..
Is there a way to check a desktop compliance?
We currently use Altiris and we have built a baseline for our machines. For example, all machines need to have a shortcut on the desktop to an internal web server. The agent runs a compliance check every hour and it checks that the icon is there. I see how to install the icon with Desktop Central, but if I delete the icon, it never comes back. It looks like the configuration tasks are a one time only thing and cannot do routine compliance checks. Am I missing something?
DesktopCentral 64bit
do you have a desktopcentral installer for 64bit?
Destop Central by Internet
We need to inventory all computers including external partner. Is there any possibility to connect computers that are not in LAN with Central Desktop .... only connect by internet, similar to MDM ??? Thanks ....
Agent - Lots of black boxes flashing on screen
Hi, After the last update the agent is now displaying lots of black boxes every time our users logon / every 90 minutes. Can someone please tell me how to disable this? Thanks
User license issue in Desktop Central
Hi, We have purchased a single user license for desktop central and the same is occupied by the domain administrator. Now we want to remove administrator login and assign another user due to some security issues. But it is not allowing to change the user. Is there any way to do this?. Regards Jobin
How to fully extend text in Desktop Central?
In the text columns that show programs in list form, is there any way to fully extend the text to show the entire program name in the column? I know you can scroll over it and it will bring up a bubble with the full name, but I was curious if you could extend it further than 20 letters or whatever it decides to stop at. Much appreciated.
Every inventory scan fails since Build No:80251
Hi DesktopCentral-Team, this weekend we implemented the 80251 hotfix. Everything seems ok, the agents have updated correctly. But since then, 900 of 950 inventory scans are failing at various clients: xp, win7, 2003, 2008 etc. We tried to uninstall and re-install the client, what worked perfectly. But with no impovement at inventory scanning. Patch scanning works well, so does software deployment. What additional information can be helpful? Or are there already any ideas? Thank you very much! Kolja
Custom groups - computers from multiple domains
I would like to be able to create custom groups with computers from more than one domain.
Huge Log FIles - usbconfig_user.log
I am completely new to Desktop Central and have run into an issue. 3 of my workstations have almost run out of space on their hard disks due to an extremely huge logfile (usbconfig_user.log, 118GB, 283GB and 107GB). The rest of the desktops have very small log files. What has caused these three to have such huge logs and how do I delete/fix them?
Bad Data in "resourcemacip" Table
I'm writing a nifty script that obtains data from the Desktop Central MySQL database, and the table "resourcemacip" seems to have the data I want (mapping MAC addresses back to IP addresses). However, this data looks bad somehow. Check this out: C:\ mysql -u root -P 23306 desktopcentral -h sentinel mysql> SELECT * FROM resourcemacip WHERE IP_Address = "192.168.16.121"; RESOURCE_ID IP_ADDRESS MAC_ADDRESS 4815 192.168.16.121 f:4d:a2:db:ea:5c 1 row in set (0.00 sec) ("sentinel" is the server name
Restrict AD scan to 1 OU
Will there be an update to Desktop Central that allows you to restrict the data collected for AD, to a specific OU? We have multiple companies on different OUs and when I run the AD scan, it collects 7000 AD accounts instead of our 500. This is something that I have been looking for in the last few years.
Agent Uninstall
Hi, I configured agent in desktopcentral server to not allow uninstall, if you go to add/programs you cannot uninstall but if you use a program uninstaller like ccleaner it could be uninstalled easily, even if you use msconfig you can also disable the service from starting up. Could this be solved ? Thanks
Desktop Central agent in startup folder
This may have already been asked, but I cant find anything about it. I noticed when the Desktop Central agent is installed on the client desktops, the agent shortcut is in the AllUsers startup folder. This will not work in my environment as there are a lot of users who have the ability to delete this from the folder. I also noticed that there is an agent service as well. What does this do if the agent is also a shortcut in the startup folder?
Deploy agent via GPO
Before I get flamed, I know there is a script and procedures for doing just this - and I have used it within our environment and it is working just fine... However, I have had to replicate across multiple OU's for the proper configuration to be deployed. Our senior Administrator wants me to clean this up so that its contained in a single GPO/Script. Here is an example of our setup. We have about 12 branches Each branch has its own distribution server and there for its own agent to be installed. We
Clean up Distribution Servers
Is there a task or method to automatically clean up distribution servers deployment repository? We have multiple distribution servers setup (one for each branch), and for some odd reason a few of them have their repositories at like 16GB+ in size. There should be some sort of automated cleanup when a task is removed from a server, or if a patch update is no longer required. Right now I'm not sure how I'm going to clean this up. Senior Client Technology Support Analyst Bird Construction Inc http://www.bird.ca
New build on MSSQL - how?
Dear Support, Which build of DTC do I need to install as a clean new build on a new server to be able to use MSSQL as the back end? The most recent install runs on PGSQL only and change to MSSQL is not supported from PGSQL? I guess I need to install an older build on MySQL, then upgrade it? Thanks, Dean
Desktop Central on Windows Server 2012
On Windows 2012, since there is no start menu, there is no way to access the start menu shortcuts to the batch files (like Start/Stop Desktop Central) if I've hidden the notification tray icon. I just found this out when attempting to install an update. I know I could stop it in services, but since there are multiple services and dependencies, it's not the best solution. I found the "StopDesktopCentral.bat" file in the \bin folder and created a shortcut to it on the desktop. I would recommend adding
Desktop Central Agent install using IP address and range
Hi Folks, Here is a quick command line tool to install the DC agent using IP address and range. Check the below URL for more details http://blogs.manageengine.com/desktopcentral/2011/01/24/desktop-central-agent-install-through-ip-address-and-range Please update your comments. Regards, ----- R. Romanus Prabhu Lead Technical Consultant Windows Desktop Management Solution Direct : +1 925 965 6478 Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS) Email : desktopcentral-support@manageengine.com
Desktop Central Agrnt
Desktop Central’s client would really benefit from a running status screen, much in the same fashion as McAfee ePO Agent screen. https://community.mcafee.com/servlet/JiveServlet/downloadImage/2-187231-13473/450-268/McAfeeStatusMonitor.png That you can see it communicating to the server, executing tasks and any event errors Stephen Fowles 3rd Line Support Technician North West Ambulance Service - NHS Trust
Unable to get past Captcha with Google Chrome
Captcha always fails when submitting an addition software application (http://www.manageengine.com/products/desktop-central/request-software-package.html?dci-sdsel). Chrome version 25.0.1364.172 m
reporting
hello i generated a report from desktop central but there are many information about computers that are not showing even in the custom report, like processor name, hard disk model, hdd space,etc... so how can i export these information
Re-installing Desktop Central on server
I need to re-install DC to repair some problems. Are there any particular steps I need to take other than just uninstall and reinstall? My main concern is that the re-installed copy will be able to locate all the desktops with agents, so I will not need to push out agent installs again.
Build 80237???
Just updated SDP to 8.2 Build 8203, and now its broken the connection between SDP and DC... Desktop Central version 80237 and above is required. To upgrade to the latest version, download the latest hotfix from our website or contact support Where can I get build 80237 for DC? The website is listing 80234 as the current version!
file copy script powershell
looking at this page why does one want o issue an exit code? Will Desktop Central record the error message as a success or error? http://www.manageengine.com/products/desktop-central/returning-error-code-on-scripts-how-to.html Thanks
copy file from dfs
Can you use a DFS root for copying files? For example in the settings can you put \\dfsroot\files?
Script Error
Hi sorry my bad english, I have Manage Engine Desktop build 80234 I have problem Script Error Occurred : TypeError: Object [object Object] has no method 'getStyle' when pressed column choseer Help ME !!! please
Testing Desktop Central... agent scanning fails. Error - Data storage error occurred while populating asset data. Scanning failed
I'm evaluating this product and have hit a bit of a roadblock. First I'll start by saying I do have a support ticket open for this issue but have yet to get a fix/resolution. I have Windows firewall disabled globally on my domain. I am able to successfully push the agent to client computers. When I initiate scan from the DC server I can view the agent on the client machine and the scan begins as expected. On the scan system screen on the DC server the error simply reads "Scanning Failed". On
desktopcentral is not starting after updating the java version
Hi, I have updated the java version of Desktop Central. Because the time of the Desktop Central was one hour earlier than the real time. From the time that I did the update the desktop central does not start anymore. What should I do ? Please guide me Regards,
Build 80237/80238 ?
I recently updated Service Desk Plus to build 8203 and the integrated chat function indicates in the read me that it requires Desktop Central Build 80238 for this functionality. The chat icon still appears in the tickets, but gives the error that it requires build 80237 to function. In either case, the latest version of Desktop Central that i can find is build 80234 (http://www.manageengine.com/products/desktop-central/service-packs.html) Where can i get the latest build?
Removed computer information
Hello! Is there possible to view Computer Information when computer is removed from SCOPE? That information still exist in MySql database after removing? Example: I need to find out Windows Product Key from removed computer Thank you!
Problems creating dynamic custom group
Everytime I create a dynamic custom group it always switches to the 'OR' operator when I've clearly chosen the 'AND' operator. Is this a bug or am I missing something. Darius
Prompt that DC agent will be Uninstalled at PCs next connection
When I remove a PC that is off-line, I see a message telling me that the DC Agent will be uninstalled when the PC reconnects. In many of these cases, the PC has failed and will never reconnect. Is a record of this kept somewhere and how long will the record stay active? I most cases the PC will not show up again but in a few, the end user changes their mind about the system and we rebuild it using the same Computer name and workgroup on the same hardware. If DC Agent is installed, will it
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