DC Agent System Tray Icon Not Showing Up on Some Computers
Has anyone seen experienced an issue where the DC agent icon doesn't show up in the system tray even though the following processes and service are loaded? Processes: dcagentservice.exe dcagenttrayicon.exe dcondemand.exe Service: ManageEngine Desktop
Endpoint Central Jira integration broken in Chrome
In Chrome I get this... In Edge it works... I am Running
Agent Troubleshooting Tool reports endpointcentral-agent1.manageengine.eu unauthorised
So, I'm looking at a couple of problems. The two issues are: 1. The self serve icon not appearing (running the tray icon exe brings it back, not sure if that sticks) 2. Machines seem to have re-registered themselves, but not completely. So I've got one
Show Client Agent logs in System Manager
It would be helpful if you could view the local UEM agent logs (C:\Program Files (x86)\ManageEngine\UEMS_Agent\logs) of a computer via the System Manager, because normal User have no Permission to view the Logs and Helpdesk must login separately.
SERVICE PACK URL
Hello, I can see there are 2 URLs to search service pack for Endpoint Central : https://www.manageengine.com/products/desktop-central/service-packs1.html https://www.manageengine.com/products/desktop-central/service-packs.html Can you explain me the differences
How to remove DEX/ECEAService from all agents
A while back after it was added I found I could uninstall the ECEAService from all my deployed agents through an option on the console - I don't need or want this, I'm a homelab user and all it did was cause CPU/memory spikes on all the machines infested
End of Support Announcement for macOS Mojave(10.14) and Catalina (10.15)
We’d like to inform you that support for macOS Mojave (10.14) and macOS Catalina (10.15) will be officially discontinued effective March 1, 2026. This is applicable for both Endpoint Central on-premises and cloud versions. Reason for This Change Apple
Will DesktopCentral supports ACME/Let's Encrypt?
Hi there! Do you have a plan to support Let's Encrypt certificate (through automatic renew) for DesktopCentral? Thanks Sylvain
Expanded Exploit Coverage for CVEs
Previously, CVE information was fetched from a limited number of sources, which caused many detected CVEs in the product to have their exploit status marked as Not Available. We have now expanded our data coverage by integrating several additional sources.
Endpoint Central delivered 442% ROI according to Forrester Total Economic Impact study
We are excited to share that we recently commissioned a Forrester Total Economic Impact™ (TEI) study to evaluate the potential benefits that organizations can achieve using Endpoint Central. The study found that interviewed organizations using Endpoint
Application Control - Reports
Should all attempts by user's to open a blacklisted app be logging to Reports - Blocklisted Application Access or Blocklisted Store Application Access? I blocked Quick Assist, its blocking whenever we attempt to open it, but nothing shows up in either
Will the removal of Oracle Java from servers cause any issues with your programs.
In an environment where we are running Endpoint Central, ServiceDesk plus, OpManager and Event Log Analyzer on different servers, Java had been installed on the servers prior to the installation of your software. Will it affect your software if the stand-alone
Endpoint Central Malware Protection and Anti-Ransomware modules now supports servers!
We’re excited to announce that Endpoint Central Malware Protection and Anti-Ransomware modules now extend support for servers across both on-premises and cloud. With this, you can now safeguard your enterprise servers against malware and ransomware attacks,
EC Database Corruption
Hi I'm having a weird issue I'm using the internal PostgreSQL engine The database of my latest Endpoint Central (build 11.4.2528.10) has been corrupted 1. Some of the functions do not show 2. Some give me access denied, although I'm using the admin user
Endpoint Agent
Hey I noticed yesterday that the Endpoint Agent was showing as offline on my workstation. I tried running a repair several times, but they went about halfway and ended. I tried to do an uninstall, reinstall and the uninstall went fine and the reinstall
deletion of logfiles - desktop central server
hey guys, we have desktop central. the logs folder has a size of 12 GB <Desktopcentral_Installation_Dir>\DesktopCentral_Server\Logs Is it possible to ? 1. stop the service 2. backup the log folder 3. deleting all logfiles 4. starting the service again
EC Server Stopped Notification
Is there a way to set a notification or alert when the EC Server goes down or the service is not running. We had the EC Server Service stop running but I didn't receive a notification about it.
Newest Windows Agent (11.4.2528.10.W) Causing Issues with RDP?
Our cloud instance and agents were just updated on the 19th and since then we've had issues with RDP on almost all of our workstations and servers. We're not 100% certain it's the endpoint agent but we're not aware of any major updates or changes that
The "Run as Manageengine" button does not appear.
Hello, After creating a privileged application list, I cannot deploy the policy. Since I cannot distribute it to user computers, the "Run as Manageengine" button does not appear. It was working before, but I started experiencing this problem after updating
Support for Entra ID integration is now available
H its great to see that finally Entra ID is officially supported !! can you let us know if Entra ID Groups are supported and that we can pick up them as target Also is this the official documentation for Cloud version https://www.manageengine.com/products/desktop-central/onboarding/how-to/integrating-entra-id.html
Application Control - Blocking File Paths in User Profile
I'd like to block executables from running in %USERPROFILE%\Downloads or C:\Users\*\Downloads to avoid users from running executables they may have inadvertently downloaded. Is there a way to do such a thing with Application Control? Other applications
Clarification on ManageEngine Central UEM Edition Inclusions
Hello everyone, I would like to clarify something regarding the ManageEngine Central UEM Edition (Server + Endpoint). Does this edition include ManageEngine AssetExplorer and ManageEngine Mobile Device Management (MDM) tools? Is the ManageEngine Central
Restart Computer via API?
Hi. Is it possible to restart a computer via API? I have not seen it in the API documentation. Thanks. Regards, Miguel
Endpoint Central Update Issue – Certificate Error
Body: Hello Support Team, I am trying to update Endpoint Central using the Update Manager, but the process fails every time with the following certificate error: Signature does not match with any available certificates. Please import valid certificate
Click Once Deployment
We have the below Manage Engine Desktop central version Build 11.4. Can you please advise how we can deploy a Click Once Package to a few clients My Click Once Package has a URL ( which once clicked ) downloads a Package (as below ) The User would then
Endpoint Central Ticket
Hello, Is there an issue with the Ticketing system or Ticket form for Endpoint Central tickets. I generated a ticket 3 days ago and have not received a response, not even an acknowledgement. Thanks
Endpoint Central now supports macOS Tahoe!
We’re excited to inform you that Endpoint Central now supports macOS 26 Tahoe. IT administrators can now manage patches for macOS Tahoe devices easily using Endpoint Central’s advanced patching features. macOS Tahoe, introduced at WWDC 2025, brings improved
Fetching notifications..
Hi I get a white screen when I want to add a new user or edit users And when I refresh the page, the following message is displayed: Fetching notifications..
All User Accounts
Why is it that in "All User Accounts" under reports there is a collum called "Last Logon" but it is unpopulated?
Windows XUP Patch updates
error: onherstelbare fout bj instalallatie van de update.
Logon Script... I must be doing something wrong....
Help- I'm trying to set the logon script up to deploy standardized signatures for all users. I've created a shared folder on the server with the logon.bat, also in that folder is the exe signature file that .bat file refers to. I created the script in Desktop Central to execute at log on but nothing happens. If I manually browse to the folder and execute the .bat file is works, so I know that's not the issue. Any ideas? It shows deployed successful but it really wasn't...
Custom Script- I must be doing something wrong?
I'm trying to setup a logon script to deploy standardized signatures company wide. Here's what I've done... I created a shared folder on the network and copied a logon.bat, and the exe files the bat file refer to. I went into configurations, New Custom Script, set it to deploy at logon, pointed to the bat file in the shared folder and deployed to myself and two test users. We logged out, logged back in, and nothing.... It shows the deployment was successful but isn't actually executing the
Patches Repeating
I am still experiencing the following patches repeating their download and install every night...each time they show successful. I am on build 60334. Patch Details (Total : 6) PatchID PatchName Reboot 5603 office2003SP3-KB945432-FullFile-ENU.exe Not Required 90118 tzmove.exe Required 90143 office2003-KB907417-FullFile-ENU.exe Not Required 95502 WindowsXP-KB956391-x86-ENU.exe Required 95860 office2003-KB943649-FullFile-ENU.exe Not Required 96930 rootsupd.exe Not Required
Reg : Proxy server
Hi, How to create a proxy server
Logon script trouble
I tried setting up the logon.bat to execute during log on, it says successful but nothing actually happened? Any ideas? I'm sure I'm doing something wrong...
error in SOM after upgrade to 60331
I get this error in SOM where the machines are suppose to list. "Tota[ServletException in:/jsp/admin/som/allSomComputers.jsp] null'. Its happened twice and if stop the DC server and start it again it works for a while.
Patch scanning on server 2003x64 fails with timeout
Cant do a patch scan of a windows server 2003 x64 box. Get a "Scanning timed out" after what seems like 10 minutes. Asset scanning works fine.
about Help Desk Settings
Hi, surpport: We have successfully installed the Agent on most worksations. And Now, we have meet a problem! When the client trying to test the "Send Request to Help Desk " in the Agent icon and it appear "Unable to send mail,Mail Server might be down". I think I have set the right "Help Desk Settings" and "Mail server Settings" ,Please see the detail file"drawing1.jpg"and "drawing2.jpg" in the zip file. The Email Server is in service! About the error, Please see the detail file "drawing3.jpg"
Deploy communicator.msp
Dear Sir, I would like to use Desktop Central to deploy communicator.msp to all of my users. Could you please advise the procedure.... what should I use? MSI or MSIEXEC? What the information I should set? I tested both and cannot work. Please help. Thanks and Regards Jacky
When Scanning Novell Login Prompt is Displayed on Computers
Hello, I am testing out the Desktop Central product for a patch management solution. Some of our workstations are part of a AD domain and some are not. All computers have a Novell client since we use Novell e-directory for user authentication and file/print server access. When initiating a scan of a test workstation that is part of the AD domain a Novell Login prompt shows up on the workstation. The supplied credentials we entered were for the AD domain. Why is the Novell login prompting during
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