limited admins
I am deploying Desktop Central at my compagnie and I have the following problem. We have several desktop administrators that have the pc's of a department in their care and have full access to those pc's. If I let them use Desktop Central they will have access to all pc's. Is there a way to limit a user in Desktop Central to a group of pc's?
Static IP
Can I use DC to statically assign an IP address to a workstation.
Patch Mgmt Status Reporting Unclear
Hi DC Team, I find the reporting Under Patch Mgmt Status column very unclear. From time to time I get a Executed (Failed). See Screen shot below Yet when I look at the configuration details only 1 machine has failed yet the status reports that the entire status has failed. Can this be something that could be address to better reflect the result of patching. Plus when I need to show management the status of the updates they want to know why it failed totally and I have to explain to them
Desktop Central MSP Released
Dear All, We are pleased to announce the general availability of Desktop Central MSP 7. Desktop Central MSP is an integrated desktop management software for the Managed Service Providers that offers: Patch Management Software Deployment Asset Management Remote Control Windows Configurations System Tools.A free evaluation version can be downloaded directly from our website: http://desktopcentral.com/msp For any technical assistance or free product demo, contact us @ msp-desktopcentral-support@manageengine.com
Migrate mysql to sql server
I have Desktop Central Db in mysql server..... Can I migrate to Sql Server ????.
Apply configurations
Since I installed service desk plus.. in the icons tray, the options aply configurations is disabled ??. How can enable this options ???
Issues applying hotfix 70136
Hi I am currently trying to update from build 70126 as I have found it really buggy. The latest hotfix available on the manage engine does not seem to work. I keep getting an error saying the "ppm file that you have specified is not compatible with this product." Has anyone else had this issue or is there a resolution for this issue. Thanks
Remote computer agent install by IP range
It would be nice to specify your remote office and include an IP range to scan and either populate or auto install the agent. The fomat of the csv requirement is a causing me some grief. Thanks, D
Ad by IP address
In Desktop Central, is there a way to search by IP range instead of Domain?
Network scan
I am probably missing something very simple here but how do a perform a network based scan. I have a bunch of remote subnets with clients that are not on a domain so I would like to give desktop central an IP range to scan. Also any way to get printers to show up just so I can keep track of them? TIA Blax..
Agent Installation Issue
I am trying to install the agent on my computer (Intel i5 with 12Gb ram running Windows 7 Pro 64bit) through the Admin > Scope of Management window. After selecting my computer I clicked on install agent however after 35 minutes it still says "Agent installation has started in 1 computer" with an Agent Status of Yet to Install against my computer name. I suspect something has gone wrong as 35 mins to install on a local network seems to high, can anyone point me to some logs please ? Thanks,
Repository-browser for users
Hi. Just wondering if there is a solution for an user to browse the repository and install software? Without the help from an administrator to deploy the software?
In progress failed.
since the last patch, when I deploy a new distribution, the current status always says In progress ( failed ).
Guidance needed
Hi There I am very new to Manage Engine, I am finding a couple of issues which I am sure are easy to correct. The first is changing the column widths within the application, how do I do this so I can see the full name of the software? Secondly, when catergorising, giving an access type or and type if licence, I seem to go through selection of the software, and then one of the sections and then selecting OK when completed. This means for each piece of software listed I have to go through a
Mac support?
Hi. Our corporation are seeing a great increase in MAC Computers recently. Is (basic) support for Mac OS X being considered? If so, is there any time frame?
Desktop Central - Security Policies - Active Desktop
Hello, Can you please tell me where to go in DC to configure Security Policies for the Active Desktop (as per the Admin and User Guides)? Thank you, Wayne
Change Mysql password in Desktop Central
I use Desktop Central trial edition . When I change Desktop Central mysql password,Desktop Central can't start. How can I do? Thank for your help.
Getting wingdings on restartnow/restartlater buttons
After pushing patches out, at the top of my desktopcentral notification window to restart now or restart later, the font is in wingdings!
Access denied when i try to remote access!
Hello We've used MEDC for 2 months and everything have worked fine, we've been able to remotely install all the agents and patches to our 120 computers (both desktops and laptops). But last week the company bought 2 new laptops (HP ProBook 6450b) and they've been nothing but trouble. We can't install the agent remotely, so we installed it manually, but we can't remote controll it, we get a access denied message and we have tried everything but with no luck. The laptops runs windows 7 prof (32bit)
Non-domain without credentials with agent
In our main branch, we have computers on the domain that have the agent installed. Additionally, there are a number of personal laptops that are brought in that connect to our public wireless connection and occassionally VPN into the network for file sharing/etc. For these laptops, we do not presently have local admin credentials. I have set up a remote office to manage these machines and intend to manually install the agent to communicate back to the DC server. On a test machine, I got this
Prohibited Software Windows 7 Notification
Build 70135 Prior to this build, I never saw the pop-up notification for installed prohibited software that had been installed for over a month. I installed the hotfix, set up and installed [someSoftware] (not the prohibited software) package to [win7comp], rebotted [win7comp], and verified that software was successfully installed. I then set up to uninstall [someSoftware] from [win7comp], rebooted [win7comp], and verifired that uninstallation was successful. After this I finally saw the popup
Desktop Central Agent and Active Directory
I have over 1000 computers in my AD structure. I did my best to add all computers in Active Directory except my servers and thin clients but feel I may have missed some but do not have enough licenses to add them all back in and let desktop central search for the missing ones. How can I query Active Diretory/Desktop Central to let me know which computers have DC7 Agent installed and Which ones do not have it installed so I can add the ones that are missing with the exception of the ones that are
Agent MSI failed
Hi, I am evaluating DesktopCentral MSP for our organization to automate the software deployments. However, i am unable to create remote office [throwing error: as Agent MSI not created]. I request someone help me on this Ramana
Deploying msu packages to select OSes
Hi. We are having some troubles with certain printers in one of our locations. Turns out this is a bug in windows 7 64bit editions only. Microsoft has provided a hot fix release that comes in the form of a downloadable .msu package. We need to deploy this package to all 64bit windows 7 computers, but not standard 32bit windows 7 or xp installs. How would be accomplish this? spesifically, here's the issue described by microsoft: http://support.microsoft.com/kb/982728 and here's the fix: http://thehotfixshare.net/board/index.php?autocom=downloads&showfile=12240
Network Drives
Is there anyway to determine what drives a user already has mapped on their system using Desktop Central? I am looking to give access to users for network drives that another user has, however, I have to track down the user and have them send me a screen shot of all of their drives right now. It would be much easier if I was able to go into the inventory and view their computer to see the drives and the drive letters where each is mapped to. Please let me know if this is possible or an alternate
Remote Agent Installation on Windows 7 Home Premium
The problem is similar to one mention on forum with Windows Vista Home Premium. Whatever I am doing I always get the Access Denied error. Credentials are fine, DCOM is enabled. Such problem does not exist with Windows 7 Prof..
Desktop Central wishes a prosperous New Year 2011
Hi Folks Desktop Central wishes everyone a Happy and a Prosperous New Year 2011. Regards, ----- R. Romanus Prabhu Lead Technical Consultant Windows Desktop Management Solution Direct : +1 925 965 6478 Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS) Email : desktopcentral-support@manageengine.com DesktopCentral | Forum | Twitter | Blog | About Desktop Central --Try our ManageEngine Certification Program --
Manually approve patches
Forgive me for asking, but this was not obvious to me. How can I manually approve patches? E.g. I don't want to exclude, but I want to have to approve every patch before they are deployed
is distribution server a different product?
Hi. a desktop central server can manage other servers in different locations. As far as I understand, these are called distribution servers. Is a distribution server just another desktop central server, or does distribution server come in a separate installation package?
Stopping a running process
We are currently evaluating the Desktop Central product to do software installs/uninstalls. I am trying to perform a remote uninstall of Blackberry Desktop Manager, but am running into an issue where it fails if the program is running. Since this is a program that is always running on the desktop, this creates an issue. To resolve this, I tried using PSKILL.exe from Microsoft and scripting it to kill that process, however I cannot make it run from the network share. I have also tried scripting
Problem: No softwaredistribution in Remote Office using Distribution-Server.
I set up an DesktopCentral-Server add 2 PC in local Office and then create an Remote Office and add also 2 PC. The communication Server-DS-Server looks good. Some Files are replecatet to /replication/client-data/ on the DS-Server, and an Inventory scan on the Remote Offece PC works. But I'm not able to distribute Software to the remote-office PC's. I ceate a test Configuration an deploy it to all PC's. The local Office PC are installed, the Remote Office is "Yet to Apply". I was waiting, made some
Desktop Central Agent Mail to Help desk error
Getting error trying to submit request to Help Desk (Service Desk Plus) from Desktop Central agent. Error is "Unable to send mail; Mail server might be down". Both Desktop central server and Service desk plus server are sending & receiving mail without issue. Both systems are on latest builds as well. Not user related permission as it happens with administrative user as well as restricted user(s).
Desktop Central change mysql password
I use Desktop Central trial edition . When I change Desktop Central mysql password,Desktop Central can't start. How can I do? Thank for your help.
Wishes from ManageEngine Desktop Central Team
Hi Folks ManageEngine Desktop Central Wishes everyone a Merry Christmas and Happy Holidays. Regards, ----- R. Romanus Prabhu Lead Technical Consultant Windows Desktop Management Solution Direct : +1 925 965 6478 Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS) Email : desktopcentral-support@manageengine.com DesktopCentral | Forum | Twitter | Blog | About ManageEngine -- Try our ManageEngine Certification Program --
Option to push instantly
I would like to be able to push out applications or patches instantly rather than having to wait 90 minutes or for the user to log in
Issue installing a msi
I get this error message when installing the msi. "Could not connect the share from the client computer : Logon failure: unknown user name or bad password." I can access the share from the client machine without any issues. Please let me know what could be causing this.
Exception Occured
Exception Occured while processing the validateTarget !!!
remove/add user in administrator group
hi, does anyone know how to add/remove a specific user in domain from administrator group in local? basically i want give/remove the admin rights. thanks.
User Notification Email Configuration Non-AD
Build No : 70127 Configure Prohibited Software > Configure Alerts I enable to send a warning mail to the desktop user and, during testing, am trying to use "Use email id configured manually". Per the help pop-up, I go to Admin > Feed Custom Data for Computers to set up the custom email address. I open the "Add / Modify Computer Details" pop-up for [someComputer]. I fill out the data with test data and a valid email address in "Owner Email ID", but after saving, the "Owner Email" field remains "--"
70132 Patch - Issue
Hi, I installed the new patch, and was eager to try out the new feature "Automate Software Deployment using Pre-Defined Templates." However, when it downloaded the files, it did not place them in my selected Network Share (see attached image). My share is configured using the option "Create a Network Share."
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