Chat window disappears in Windows 8
Chat window seems to work fine in Windows 7, but not in Windows 8. It pops up, but then disappears. Is this a known issue that is being addressed? I am on the latest DC-MSP build.
Spelling Mistake
Hi, There seems to be a spelling mistake in the patch management section for a machine that has yet to be scanned. I'm presuming that instead of "identying", it should read "identifying". This is our version number. Kind regards. Martin
Need to remove Domains from Discovered Networks
I need to remove all the other Domain names from Discovered Networks, I only need to keep my valid Domain "COMPANY.COM" and remove all the other domain names which are discovered in my network. regards
user audit reports
hi we like to monitor some of our user activity 1) when they logon and also when they unlock from a locked screen and when screens are locked 2) to create a historical report so we can see who was logged in during a particular period of time (couple of weeks) 3) being able to do this from desktop central currently the AD login report is very basic and only seems to show current logged in users but there is no way (as far as i can see) to track when a user logged in to a computer and when they either
Patch reports
In the patch reporting section you report you will be removing it and to " use advanced auditing capabilities to generate these reports from All Systems View." Can you provide instructions on this since I can't find it?
Specify a valid keystore file!!!
Hi All, When I try and integrate Desktop Central with our Service Desk Plus I select the features to integrate and apply but this error message appears. Can anyone help with this please? Thanks Chris
Deploy on Shutdown
Can you deploy patches or configurations on shutdown? I would like to do this for Office 2010 SP1 update. I can't seem to find this option. Cheers, Jamie Cameron | Service Desk Engineer | Central Otago District Council TEL (03) 440 0699 MOB (027) 221 5993 FAX (03) 440 0661 EML Jamie.cameron@codc.govt.nz WEB www.codc.govt.nz
Specify Date in User Report
Hello, i need to create a DC User Report for Recently Created User Accounts but where can i set the time period? I created one but it set the period it self like: Filters chosen: Start Date - Mrz 17,2014 12:00:00 AM; End Date - Today 09:15 AM I need all created Users from this month. thx for your answers
remote command
I am trying to find a way to run a command on a remote thin client (to disable the write filter so I can install other software). is there a way to run a script, bat or cmd file only - without it included as a pre/post script to a package install? I want to run the command as the local administrator and then reboot the thin client
Desktop Central Agent
Hello everybody, Can somebody tells me if it is possible to let the client connect to the server on host.domainname? instead of IP adress? I want the client connect over the WAN and find the host (server) by its name. And what i must change then to let it works? Thank you
Adding User to User Administration
Hi @ll, I just finished the testing time and decide for the free version. Now I just have only my AD-useraccount left in the user-administration. I want to add the domain administrator also as admin for desktopcentral. That's impossible, because after clicking "add user" an error appear: "Licensed user limit reached. Buy additional user licences." I found no comment about a limit of administrating users in the free editon. Just the 25 computers. Have I something not read? The pricing-page also has
SSL update for Desktop Central
Hello, I am the one that started the updating Apache thread. Now I am being told by my security team that ssl is out of date. From what I have been told, the version of ssl needs to be 1.0.0e unless 0.9.8r is rebuilt per below: OpenSSL 0.9.8r or earlier: Upgrade to 1.0.0e or rebuild 0.9.8r with the "no-ecdh" compile option only if the ECCdraft ciphersuites have been enabled as described in the OpenSSL Security Advisory Any ideas as to when ssl will be updated to version 1.0.0e? Thanks for your
Encryption Hardening for All Desktop Central Communications & Web Server
Hello All, Here's my end goal... TLS 1.2 only. AES-256 Cipher ECDHE Negotion Can this be configured for Desktop Central SSL configuration BOTH for the agent and the web server?? Thx!
Patch Management Exceptions
Programming for patch deployment doesn't seem intuitive. I'm doing Patch Mgmt -> All Systems I want to do Remote Office = Distribution Server AND Custom Group != Exceptions My intent is to get all the computers on that server then exclude the small group of exceptions. I suspect when adding the Custom Group != the programming is first verifying that there is a custom group present then excluding those in MO_Exceptions. This isn't intuitive. Not all of my computers are in are in a custom group nor
Where is scheduled shutdown started from?
Hi, We will have planned power outages in several different buildings this weekend. Some of the computers need to be available untill the last moment, so I want to schedule them to be shutdown. So far no problem, however the outage in the building the Desktop Central server is running in is before the others and we don't have our new UPS yet. Therefore my question: When I schedule a shutdown, where is the schedule saved? Is the command sent to the client right away and then executed from there
Setting proxy server based on IP address
How can I set the proxy server settings based on ip address? I have several users who moved frequently between Remote Offices. Because the Internet Explorer configuration is a User Config, I can't set it based on IP address like I can the Firewall Config. Any ideas?
An unusual problem
Hi, I have a rather unusual scenario... We need to do a survey in prisons and are planning on using either a Samsung Safe product or an iPad mini. The issue is that, in order to be allowed into the prisons, we need to configure the device so that it cannot: a. connect to the Internet, b. connect to a wireless network (or bluetooth or any other type of connection) If I use the MDM to disable the cellular data and the wireless and bluetooth connections then how will I be able to manage
Renaming local admin account?
Hello, I have an interesting issue. I have installed DesktopCentral 8 using the free license of 25 computers. However, I didn't realize there was a one admin limit. The interesting part is that the built in admin account stayed put when I added my own account via the AD integration. I deleted the built in admin account and now, cannot add another account besides the AD admin account. What I would like to do is, remove the AD account and revert back to the built in admin account if possible. Any
Add VPN configuration on MDM profile for Android
Hi Team Is it possible to add the VPN configuration on MDM profile for Android? Thanks Stefano
Confused. Assets in SDP vs DesktopCentral
Can someone please explain how the "Inventory" tab in Desktop Central relates to the "Assets" tab in ServiceDesk Plus" ? Both are installed on the same the server (Windows 2008 R2). It appears that the DesktopCentral Agent take president over the SDP agent.. Can you confirm that? Should both agents be installed on the workstation? I have a volume license for Adobe Acrobat XI Professional, as well as a volume license for the Standard version. Both allow me to install 10 copies of each. How do
Rename Folders
Hi, I recently had a situation where I needed to rename a folder on a bunch of computers. I had 2 folders that I was working with: Folder and FolderNew The rename was supposed to work like this: Folder --> FolderOld FolderNew --> Folder I used the Configuration for File Folder Operation. I entered in my renames as they appear above. I then saved my configuration. When I went back in and checked, Desktop Central had reversed the order of the folder rename so it looked like this. FolderNew --> Folder
Should be simple...how to I push a file to the desktop for a group of users?
I have a shortcut I want to deploy to a group of people who all use the same software. I would like to place the file right on their desktop. That's all that has to happen. The program doesn't change at all, it's just the shortcut that needs to be deployed. I tried "shortcut" under configurations, but that wants me to select a program for it to create a shortcut for. PLEASE HELP!
Skype and Java Updating best practices
We have been using DC for a few months now and I am constantly running into issues with Skype and Java always been in use, therefore, the update can never apply. I'm assuming this is because Java and Skype open on boot by default, which causes them to always be running. Has anyone else dealt with this before? Should we tell our computers not to allow these programs to start on boot? Would this solve the issue?
Creating custom groups from inventory reports
Hi I would like to request a more advanced Custom Group feature, it would be nice if I could generate a report, for example a software report for all computers that have a Adobe Reader 9 installed, And then just mark all computers and create a group. Atm I have to export all computers to a csv file, then import in excel, then edit the document so it only contains computernames, add a coma to each and then copy it back into DC to make the group. Or am I missing something? Maybe there is an easier
Deploy immediately doesn't work anymore - build 80339
Hi guys, Last week after upgrading to build 339 we discovered that the Deploy Immediately function doesn't work anymore. I have tried with 2 deployment policies : - Initiate Deployment at Refresh cycle, any day from 00:00:00 to 23:59:00, do not reboot. - Initiate Deployment Either of these whichever happens earlier, any day from 00:00:00 to 23:59:00, do not reboot. If I use Deploy Immediately nothing happens. Even if I execute ""C:\Program Files (x86)\DesktopCentral_Agent\bin\cfgupdate.exe"
Steps to Migrate anyway from SMS & WSUS to Desktop Central 8
I need to know all the different steps I need to take to migrate away from using SMS & WSUS and start using just Desktop Central. We have both XP & Windows 7 in our environment. I want to know how much of this effort is already documented in a KB article or if Desktop Central has any templates, registry or GPO settings created to make the process easy. Activities I think I need to do are: Disable Windows updates, Disable the Windows 7 reboot pop up dialog box , run ccmclean.exe to remove SMS client,
Could not connect the share from the client computer
Hi All, I am seeing the following message on all deployments Could not connect the share from the client computer : A specified logon session does not exist. It may already have been terminated. anyone had this trouble before? thanks Russ
Logs folder on Agent
More of a general question. On the agent installed on workstations, how often is the logs folder cleared out? Looking at the one on my system and it contains over 331MB worth of log files.. Is there a routine or a configuration to run to clear this folder or does the server take care of this when it wants to :) Gil
Disable Patch non-microsoft ?
Desktop Central have a non-microsoft patch like java or flash player. My answer is whether it is possible to disable one or several softwares because we have several problems with our software if it upgrade.
Scan computer command line ??
I have a periodic task scans, but sometimes there are computers to be turned off and not scanned. It would be possible to scan a computer list by command line ? thanks
Re: Block EXE
Hi Guys, I'm trying to create a configuration from "Block EXE" template. I'm unable to make it work. In the Block EXE template, I'm making the following changes. sample1.exe to cmd.exe sample2.exe to calc.exe After log off/restart it shows executed and I can even see the values in registry but it's not working as expected. Though, I can make it work if I add registry settings by logging as Administrator. Please help me to deploy Block EXE successfully. Cheers.
Customize patch deployment/approval
Currently patches can be approved or rejected, but this applies to all machines in a domain. It would be useful to be able to deploy specific patches to specific machines or groups as well as exclude specific machines from specific patches. Right now, I have two machines that can't get a specific patch, so I have to exclude them from all automated patch management and patch them manually. Customization would also be useful so patches could be deployed to test machines or groups before they are deployed
Archive computer inventory?
I go through a multi-stage process with workstations that get decomissioned. First they are pulled from the network, and then eventually they are sold or discarded in some other fashion. Is there a way to exclude those machines from all scans in desktop central but maintain the computer in desktop central so I have its history until I'm ready to physically get rid of the machine?
How do i add a phone number to the Device Details
How do i add a phone number to the Device Details as i can't see an edit button to put this in manually. Cheers, Jamie Cameron | Service Desk Engineer | Central Otago District Council TEL (03) 440 0699 MOB (027) 221 5993 FAX (03) 440 0661 EML Jamie.cameron@codc.govt.nz WEB www.codc.govt.nz
Cant delete APPS, PROFILES OR GROUPS
Hi there guys, Our company recently purchased Desktop Manager 8 to support various computers, laptops and mobile devices. I have a problem – I cannot delete a group since it is complaining about a profile that is still associated with the group. Even after disassociating the profile from a group it is still there, and again it complains that I cannot delete the group as there is a profile associated with the group. There are also several APPS that are link to a profile which I cannot delete as
Installing Windows Service Packs
Is it me or do I just not see the install service pack option that you show in a link from our admin console. this is your link to the image http://www.manageengine.com/products/desktop-central/images/windows-service-pack-deployment.jpg we are on build 80354 I go to that same page and I do not see install service pack
Windows Updates & Patch Management compatibility
Dear all, I would like to know what is the best practice for windows updates when patch management is managed through Desktop Central. Should I disable (for instance with a group policy) Windows Updates on computers side and let Desktop Central manage the deployment of those updates. Or Should I let them both enabled (Windows Updates & Patch management in DesktopCentral) ? are they compatible together or if I enabled patch management in DesktopCentral it will affect Windows Updates? Thanks
More false positives on Win 7 + SP1 (x64)
This morning I found three more false positive detections in Desktop Central 8 (80354) on all 142 of our Win 7 + SP1 (x64) Enterprise workstations: Patch ID Bulletin ID Patch Description 500029 SP-013 MS Office 2003 Web Components SP 1 98951 MSWU-631 Security Update for Win 7 x64 (KB2861855) 11958 MS12-036 Security Update for Win 7 x64 (KB2685939) They hadn't been showing as missing yesterday; updated the vulnerability DB overnight. I downloaded the three patches
iTune_11_x64 deployment to Win 7 64 Fail with Incorrect function
Dear All would like to check if anyone have the same issue? The error message I got is incorrect function. I'm using the template without any additional changes. What does that meant?
installing agents for clients at Distribution Servers
Hi, I currently install the Local Office agent.msi for all clients via a DFS share. Does it really make any difference on what agent.msi I install or should I always install the msi for the Remote Office that the client will mainly reside in? Stephen Fowles 3rd Line Support Technician North West Ambulance Service - NHS Trust
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