Patch Management Reboot Schedule
I'm looking for a way to schedule a reboot from patch management, I can only see an option to force a shutdown immediately, do not disturb if logged in or allow users to postpone. None of these options are what I require. From what I understand you can only schedule a forced reboot from the "Tools" menu, which takes me away from the patch management section which conveniently shows me all devices that need a reboot. There is a lot of manual work involved with the way this is currently setup as I
old patches showing up as missing
All the sudden today I have some pc showing old patches from last year. Most are Security Only Quality Update for Windows 7 for x64. Not all windows 7 pc are showing missing only some. On a few machines that already tried to patch. this morning the patch error out with unknown error code error. see screenshot
Chat confirmation
Is there any option to display a popup window when I open a new chat to one of my colleagues via "Tools -> Chat -> specific user"? Like that popup that can be displayed when opening a remote connection to a pc.
Failed to initiate scan task for [some machine]. Scanning Failed
Hi, I have created support ticket #5111680 yesterday, but nobody answered me yet On some clients when I perform an asset scan I get an error Failed to initiate scan task for [some machine]. Scanning Failed . On another machines everything is fine. When I checked invsummarylog - I found this error Data storage error occured while populating asset data. Scanning failed How to solve this problem? Thanks in advance
Enhanced APD. We have tried it, and we hate it. How is this working for others?
Formerly I had "one" patch deployment schedule working for weekends. Machines which were not reachable, due to being shut down, or mobile workstations, would patch as soon as they were turned on, or connected via VPN, as soon as they connected to our DTC server. That worked well for us for a matter of years. I kept the old deployments until they would have been automatically deleted, before recreating them with the new "enhanced APD. Now what I have found, is we have no way to achieve patching to
Distribution Server.
Hi all. Have one simple question. I have installed Desktop Central server on AWS ec2 instance. On remote locations, I installed Distribution Servers. Do I need to install on them any agent for managing windows updates? If yes, what type of agent do I need to use? Thanks in advance.
Desktop Central and Distribution Server architecture
Hi, I didn't find a topic where this described completely. Could you please share with me a diagram or something where fully described communication process, what happens during it and ports which are using for this. For example, when WAN agent communicate with Distribution Server via 8384 port - what data will be transferred? When I run the task for software deploy for a computer which located in remote office - how it will work? Distribution server used only for downloading programs and patches
Installing missing patches during deployment.
Hi Although applications can be installed automatically after an OS deployment, it should also be possible to automatically apply approved patches. At present the deployment process is slow and/or disjointed. Following OS deployment and automatic install of the DC Agent, a PC is still not listed under 'Managed System' in patch management until a patch scan has been completed. We therefore have to go to Inventory->Computers, find the new PCs to initiate a patch scan, waiting for it to complete, then
Is there some way to have move than one group for automatic patching
Hye all, I was wondering if there is a way I can have different settings for applying automatic patching to PC's and servers I obviously have to have patchiung happening during the day and a patch failed on my Exchange server and disabled all of the services and kicked everybody out. Therefore I would liek to make sure that patches to taht server are only applied overnight Any ideas please? Thanks
report based on action log viewer
I was wondering if it possible to setup a scheduled report based on the action log viewer filtered by user. Is there any way to get a report or summary based on what technician ME DC user have done? Ie under action log viewer i can filter by user and see a log of all action that user has done in the past 30 days, is it possible to schedule a report based on that?
Change in Java update distribution?
Oracle is changing the way that Java updates are distributed to non-individuals after January 2019 - see https://www.java.com/en/download/release_notice.jsp for details. How will this impact companies that use ManageEngine Desktop Central / Patch Management for keeping Java up to date?
Usb block warning!
Hi, I have configuration to block usb devices, but every time when user login warning a message appear. It's possible to disable that?
DC Large Deployment Read Me
Please change the way you publish the "Read Me" for Service Packs. For example the latest Service Pack for Large Deployments is 10.0.328 but the "Read Me" states: Enhancements and Bug Fixes between 10.0.279 and 10.0.328 The previous build was .314 not .279 So for those of us that have Large deployments are unable to determine what features and enhancements apply to us. It would be nice to have a Read Me that can be viewed prior to installation of the service pack that applies, and shows individual
Java Patch (JRE 1.8.201): system cannot find the file specified
Latest java patch fails to install on all systems with error message: system cannot find the file specified. Any ideas? Thanks, Juergen
Java
Any idea when java 8 - 201 is going into the patch channel?
Patches marked as no approved
I have it set to auto-approve but these 2 patches were marked not approved? is there a reason why? 106330 MSWU-3119 2019-01 Cumulative Update for Windows 10 Version 1803 for x64-based Systems (KB4480976) 06325 MSWU-3117 2019-01 Preview of Monthly Quality Rollup for Windows 8.1 for x64-based Systems (KB4480969)
Desktop-central Authentication using api
Hi , I am getting following response after calling desktop-central authentication api /api/1.0/desktop/authentication?username=xxxxx&password=xxxxxxxxxxxxxx&auth_type=ad_authentication&domainName=xxxx getting response as follows response.body = java.lang.reflect.InvocationTargetException response.status = 200 Same api is working when using postman Please suggest on mentioned issue. Thanks and Regards, Priyanka S.
Patch Management Automate Deployment Suspend Issues
I have two groups for automated deployment. As i rebuild our patch management process, schedules and groups change. Problem I am having is that if I change say the days a task is set to go off on, or change the time frame. Once it's saved, the task is no longer in suspended mode and it starts pushing what updates it has right away. Is there a way to keep a task in suspend mode until it is manually unsuspened? Over the course of the next few months, I will be slowly patching and updating machines.
Which logs should be looked at first?
I am coming from working with Microsoft's SCCM to working with Desktop Central. I've been put in charge of the Patch Management process and revamping it and fixing issues with it. With SCCM, i know which logs i need to look at first to help determine where the troubles may have started and to help get issues resolved more quickly. I was looking in the logs folder and started to go through a few, but like SCCM there are quite a few dozen logs on a machine. Which logs are the most important to look
Report for specific Server System Groups
Hi, We hope to get the report. specific Server for System Groups Administrators and Remote Desktop Users scheduler plan. We are giving Inventory Reports > System Group Users and filtering for specific Server. But How can i scheduler this report., Thanks for all
Report Inactive User Accounts is only updated from one Domain Controller
Hi, We are running DC version 10.0.321. In previous version we have used the report: "User Reports, Inactive User Accounts" Now i've noticed that this report is only taking information from one domain controller, however in the past this was updated perfectly over all domain controllers. Kind regards, Jimmy
KB4480960 and KB4480970 causing issues with network shares
Security updates KB4480960 and KB4480970 for Windows 7 SP1 and Windows Server 2008 R2 SP1 released on January 8, 2019 (January's Patch Tuesday) cause network shares to be inaccessible under certain circumstances: The issue is triggered only if the user attempting to make the connection is an administrator on the machine that hosts the Share. If the user is a non-administrative user on the device that hosts the share, the connection works fine. Workaround: If you are facing this issue, follow the
Which field in hardware related apis can be map as product
I am creating freshservice custom app. In that mapping all asset from desktopcentral to freshservice. There is one mandatory field product while creating asset type hardware. but there no any field available in desktop central api (api/1.0/inventory/hardware) that can map as product. Can you please suggest wich field in harware apis can be mapped as product.
Inventory Software Licenses
Hi all, I am new to the forum and I currently am testing out ManageEngine Desktop Central. If I did not post this in the right area I apologize. So far I am liking this product as we are moving away from SYSAID. I was wondering if I can gather the product keys and license information for all the software on the network with ManageEngine and if so how would I go about it? Thanks
Win10 Standard Start Screen
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Microsoft addresses Patch Tuesday security updates for January 2019
Hello everyone, Good day! Microsoft has just announced the Patch Tuesday security updates for the month of January 2019. This month's security updates fix various vulnerabilities and flaws in many Microsoft products. These include, Adobe Flash Player Internet Explorer Microsoft Edge Microsoft Windows Microsoft Office and Microsoft Office Services and Web Apps ChakraCore .NET Framework ASP.NET Microsoft Exchange Server, and Microsoft Visual Studio Desktop Central will support these patches as the
Desktop Central Build Version:10-0-232 - Software Depl./ Packages/ automatic update?
Hello! Does anyone know of a way to update custom packages - for example Adobe Air - any other then the standard way? (click on template -> create package... modify existing package and select new)? Is there an auto-update service that can be used? Is there a way to teach desktop central to check automatically for newer versions of exsisting templates? Thanks in advance! best regards, Niko
Failure notification for automatic patch deployment
We have an automatic patch deployment task that failed for 1 PC and succeeded for the rest. We were able to manually install the patches. But in DesktopCentral when I look at the Current Status for this ADP task that partially failed, DesktopCentral continues to report 1 failure from the PC that we needed to manually install the patches on. We've been getting notifications about the failure, and when I look at the details now it says "No data available". Is there a way to refresh the status of the
Listling all devices with software along wither version of software
How can I get a list of devices with say SQL Server installed along with what version number of SQL is installed?
API documentation for custom groups
Hi, where can i find documentation about the API to use to populate static and dynamics custom groups ? Thank you
Updates not applicable
Hi, Desktop central lists a pc as having for example 15 patches required, when deploying those patches it installs for example 7 and set 8 as not applicable, but then after scanning for patches it lists the 8 not applicable patches as required, this is happening with many pcs. Why?
CVE-2018-8653 | Severe Security Vulnerability has been discovered:
The Research team of Microsoft has released Cumulative updates #CVE-2018-8653, which needs to be deployed immediately. Generally, on Patch Tuesday, they release Cumulative and Delta Updates. Apart from the Cumulative and Delta updates released in this month's Patch Tuesday, again they've released Cumulative updates this week. This is very critical. If this Cumulative update #CVE-2018-8653 is not patched, then when Delta updates are released next month you won't be able to patch them. Thus, it is
OS Deployment
How do i use an existing Ghost image or ISO to create an image file for Desktop Central's OS deployment? I have a ghost image file which is a sysprep'd SOE image that I have created, but its at the point where when i image the file, it starts the sysprep process for Windows. I want to use that file as part of the OS Deployment tool in Desktop Central, but i can't find instructions on how to do that.
Hardware and Software details according to resource id
Is any api available in desktop central that can give hardware and software details according to filter resource id. As if we want to take all computer details then it become difficult to fetch all details. api/1.0/inventory/scancomputers - It list all computer and its resource id api/1.0/inventory/hardware- gives list of all hardware (without resource id) api/1.0/inventory/computers?hwid={hardware_id} - this api gives list of computer according to hardware id. It list all computer with resource
Pulling the description field from Active Directory
I would like to pull the description field from my Active Directory to populate in Desktop Central.
Client scanning
When I run the scan all I only get about 16 of my 132 machines to show a good scan on. Most give me errors now saying path not found. Which is really annoying. I am running 10.0.236 for the software and just put the latest hotfix onto the server.
manage engine agent
how can i get manage engine agent version 10.0.311.w, so that i can manually install it, because i think a network is blocking my installations and ports on a remote site Or the best way to prove that i am being blocked, I have other means of getting onto the DS servers are there logs that i can check and which are the best logs to look at in respect of the agent please.
USB Audit File
Hi All, i have a question about USB Audit reports. Can i know how type of file are transferred between Computer and Device USB? The Report say me only when an usb is connected/disconnected. Thank you.
dcmsghandler.exe is executing over and over
dcmsghandler.exe is executing over and over. +200 instances found running on machines.
Domain for Apple updates not connectable
Hi, since today our DC notifies me that it can't connect to the domain for Apple updates. When I navigate to https://secure-appldnld.apple.com:443 with my browser I get an "access denied" message.
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