Tomcat vulnerabilities
Hi there, Endpoint Central shows multiple vulnerabilities in Apache Tomcat (version 8.5.57) in our installation of AD SSP (version 6.1 build 6123). I realize that there several newer releases of AD SSP available, but according to the release notes, Tomcat
Endpoint MFA user vs machine
I have separate policies made for domain admins and everyone else. I want to require endpoint MFA logins only for domain admins on any machine with the agent installed. Is this possible? My tests seem to indicate that it's all users or nothing.
ADSelfService Plus' build 6218 now released with technician management enhancements
Hey everyone, We are glad to announce the release of ADSelfService Plus' latest build, 6218. Enhancements The Enrolled Users Report now allows administrators to view the authenticators users have enrolled for and disenroll them from specific authenticators,
ADSelfService Password Policy vs. AD Password Policy via GPO
Hi, we already own the product and it works nicely, but we don't use some of the features. I'm interested in the password policy features, but what if we already have AD Password Policies configured via GPO? Would the idea be to remove the GPO policies
Change Password Policy for Admin
How do I change the password policy for admin domain? I can see how for all users but it only shows me the user domain(s)? Thanks
ADSelfService Support is not responding even by email. Chat is not available.
I have tried all types of communications to open a case with ADSelfService Support and still yet to receive a response. I tried the following methods: Support website Email to support@adselfserviceplus.com Chat Phone call to 844-245-1104 No response from
ADSelfService Plus' build 6217 now released with issue fixes
Hey everyone, We are glad to announce the release of ADSelfService Plus' latest build, 6217. Issue Fixes: An issue where the Windows Login Agent failed to update while installing it via GPOs has now been fixed. MFA issues in the Windows Login Agent caused
Windows Login Screen Re-Appears after Username/Password and no MFA Prompt
After we installed the ADSSP client on some machines. We see an odd behavior. At the logon screen you enter your username and password and enter, and it spins a minute and returns to the Windows logon screen. Instead of going to the MFA prompt. U/P are
Display issue with Windows 10 GINA interface
We are having an issue with Windows 10 Enterprise Version 1511 (10586.545). When installed the GINA addon appears as shown in the inserted image. There is scroll bar in the section of the screen where the password and the "Reset Pwd/Unlock" text is located. This is across all of my platforms, various notebooks/desktops and VMs, it appears to not be a display driver issue or anything like that. The same thing happens at all display resolutions, from 800x600 up to 1920x1080. We never had this issue
Email address not displaying what is in Active Directory
Last week, I updated some user's email addresses (myself included) as we are part of a new company. When one of us tries to reset our password and choose the email option, it still has the old company email. Why is it not pulling what is in AD and how
Error when RunAs
Updated GINA to v6.0 now users cannot use RunAs to elevate a program. They get an error that says File System Error (-1073740940). This happens in windows 10 22H2 and windows 11 22H2. With and without antivirus installed. If I remove the GINA the problem
Cleaning up Patch Folder
Can the old Patches in the Patch folder be cleaned up at all in any fashion? Especially the exploded directories, if not the ppms?
Lost admin privileges after upgrade
Just updated AD Self Service and now when I login, it looks like I'm a regular user instead of an admin. Before upgrade, when I logged in, I'd get the admin functionality.
ADSelfService Plus' build 6216 now released with enhancements.
Hey everyone, This is to announce the release of ADSelfService Plus' latest build, 6216. Enhancements: The jQuery UI used in the product has been updated from version 1.10.0 to 1.13.2. Terms and conditions for the usage of third-party products in ADSelfService
ADSelfService Plus Fixes and Enhancements [2023]
Release Notes for build 6400 ( Dec 10, 2023 ) Changes The public key certificate used while updating the product through the service pack has been updated. Release Notes for build 6309 ( Nov 25, 2023 ) Feature Offline MFA protection for macOS: Logins
Office365 SSO question
Hello everyone, I'd like to ask a question. Let's assume that we already have two factor authentication enabled (SMS, MS Authenticator) for our Office365 users and we also want to enable ADSS SSO (both IDP and SP initiated). Will the SSO work for everyone
Password Sync Agent and Azure AD Connect?
Hi all, we use some M365 Cloud services such as Exchange, SharePoint, Teams etc. Here our local AD have a sync via Azure AD Connect. This is done periodically every 30 minutes. As we have a bunch of user that do not have connection to the local AD (100%
Upgraded to 6125 and now none of my Servers are requiring MFA
Upgraded to 6125 and now none of my Servers are requiring MFA, Ive rebooted the servers, reinstalled the GINA agents, all Windows machines all not working.
ManageEngine ADSelfService Plus is down
Hello, About once a month, the ADSelfService service goes down and not start automatically (SMTP mail): Dear Customer, This email is to inform you that ManageEngine ADSelfService Plus is down. Please start the product to continue enjoying its benefits.
Blank Screen on MFA Endpoint login
Hi All We are in the process of evaluating ADSelfService Plus and have run into an issue with enabling MFA on endpoints. These are all Windows units. On Windows Server 2016 and less, the process works fine, With MFA enabled on Server 2019 or above,
ADSelfService Plus' build 6215 now released with security issue fixes and enhancements
Hey everyone, This is to announce the release of ADSelfService Plus' latest build, 6215, with the following security issue fixes and enhancements: Enhancements: Support for HTTP SMS macros: The following macros are now supported for the HTTP method under
Integration ADSelfService Plus with ServiceDesk Plus [Problem / Error]
ADSelfService Plus 6.1 Build: 6111 ServiceDesk Plus 11.3 Build 11303 Failed to connect to the server. Check server connections and Try again. Error code: [17:59:31:656]|[08-10-2021]|[com.manageengine.adssp.client.admin.ConnectionServlet]|[INFO]|[83]:
Did you know - How to configure Office 365 as SMTP Mail Server
ADSelfService Plus allows you to use Office 365 as an SMTP mail server to send notifications, OTP etc. to your users. To make it happen, all that you need is just an Office 365 account with a mailbox associated with it. Steps to configure ADSelfService Plus to use Office 365 as your mail server: Login to ADSelfService Plus with the administrator credentials. Navigate to Admin -> Product Settings -> Server Settings. In the Server Settings page, click the Mail Settings tab. Enter smtp.office365.com
Admin activity logs feature/functionality missing in ADSSP portal
Since multiple Admins can be granted access to the ADSSP portal, it is imperative to have the ability to trace Admins activity for any kind of changes made to or in the ADSSP application. However, this feature/functionality is missing in previous builds
ADSelfService Plus 6214 released with an issue fix
Hello Everyone, ADSelfService Plus build 6214 has been released to fix an issue. Issue fixed Prevented the password macro from being used in the admin/manager email notification after a password reset or change operation. How to update to this build?
ADSelfService Mobile App - Push Notification Issue when screen is off
Support Team, This has been a noticeable and reproducible issue since we implemented two-factor authentication for our RDP connections using the ADSelfService app and registering with push notifications. We are noticing that when our phone are not
User Activities are deleted once disenrolled
We have noticed all user actions such as reset/change and unlock password details history gets deleted once the user is disenrolled. Since this tool interacts with users passwords, it is very important to keep history of user actions in audit reports.
Endpoint MFA Request ID
Option 1 We implemented MFA for Endpoints for select user accounts over a year ago. During that time, the Request ID would start out at 1 and increase by 1. The Request ID would increase by 1 if you selected Approve or Deny. The Request ID would reset
ADSelfService Plus won't autostart
ManageEngine ADSelfService Plus Free tool, version: 6212 Hi, I upgraded my server from Windows Server 2012 to Windows Service 2019. I've done it the lazy way, so inplace upgrade. After the upgrade ADSelfService Plus won't autostart on reboot. When I start
GINA resets locked screen wallpaper
We have a locked screen wallpaper that is deployed to all computers. When the GINA is installed, locked screen is reset to the Windows 10 default images. Is there anything I can do to prevent this from happening?
Character marks appear in Password
Dear All, Currently, in the process of changing Password, I have discovered that there is a Unikey/Vietkey character mark in the Password for Users in Vietnam Region. Because here User uses Unikey / Vietkey as the main, so when changing Password, there
I can't insert an <br> html in the language customization - Error modifying the text.
Error modifying the text !!!! After migrating to version 6122 I cannot insert html language in the language customization. HELP!!
Integration of ADSelfService Plus with WhatsApp Gateway
I would like to know how to integrate WhatsApp with Adselfservice plus to send the code instead of SMS.
Hide "Enrollment" tab
Hello, How I can hide "Enrollment" tab from password change page? Regards, Anton
Password Expiration Notification images not display in Microsoft Outlook 2019
Hi all, I am new here and hope to get some help on the issue I'm facing at the moment. I've created a Password Expiration Notification and inserted some images. But when I received the notification the images not displaying. Below is the e-mail notification
MFA hardware token screen hangs
So we've had this on a few random servers out of the blue where you login via RDP, click Microsoft Authenticator and the screen just hangs until the timer runs out and kicks you out. But the timer never stops, if its at 1:54 and you click next, it hangs
ADSSP Audio Captcha
Hi, Is there a way to change the langage of the audio captcha ? Even if the browser default langage is French, the audio captcha is in english. Thanks Regards. Anthony
ADSelfService Plus Technician Login
I set up my Active Directory account to be a Technician, being that I have push notification MFA setup for my AD account and I was expecting the login to generate a push MFA verification. However, it didn't and I can't seem to find if this is an option.
ADSelfService Plus build 6211 now released with an important security update.
Hello everyone, This is to announce the release of ADSelfService Plus' latest build, 6211, with some important updates. Important update : Third-party requirement for NTLMv2 SSO: To enable NTLMv2 SSO in build 6211 and above, you have to manually download
VPN and 2FA
Hi, I am trying to configure ADSS vpn to enable password sync. We currently are using the Sophos Authenticator with our user VPN and want to use the same VPN for the password sync. Sophos uses OpenVPN and I can configure it to talk to our server, but
Next Page