ManageEngine Pitstop | Community and Support forums

                New to ADSelfService Plus?

                        • Most Discussed Topics

                        • Notification template not showing ManagerName

                          Hi, I have 2 questions. Q1 - In the Orchestration Template block, I created a Custom Action\Notification, and use the %ManagerName% macro fields available, I'm not getting any value from it even though my user has a manager. Q2 - Can I add more values
                        • New User Send Automatic Mail

                          Hello, Can a template e-mail be sent to the e-mail address defined for a newly created account on ADManager? Example: Dear John, Welcome to our company and to us. We wish you success in your new position. Human resources department
                        • Set naming format in user creation template with creation rules and duplicate check?

                          I know that I can set attributes with a creation rule within a user creation template and also set the naming format based on country settings. But how does it work with duplicates if I use a creation rule? To bring some background information, we are
                        • Adding SMTP Email Address to Re-enabled User

                          Hello, I have an offboarding automation that includes hiding the user from the global address list. I recently created an automation that unhides the user from the global address list when their account is re-enabled. We have a hybrid Exchange/Office
                        • Create User – ADManager Plus Integration

                          Hello, We use ServiceDesk Plus Cloud and AD Manager Plus (on Premise) we would like to be able use a service desk form to create new user, currently the two ManageEngine products are integrated but clicking the “Create User” option within ServiceDesk