ManageEngine security advisory—Important security fixes released for ManageEngine Password Manager Pro
Hi there, This security advisory is to let you know that security vulnerabilities of high severity were detected in ManageEngine Password Manager Pro. Severity: High. What is the issue? An SQL Injection vulnerability was identified in Password Manager
enrollment via DC agent
UEMS (which includes MDM) - windows device When the DC agent is installed, the devices surface in endpoint central. My understanding it also get enrolled automatically as we have MDM setup. This process seems hit n miss, as some device get enrolled (green
Introducing MCP support for CloudSpend
Hi there! CloudSpend now supports integration with Zoho MCP, making it easier to access and analyze your cloud cost data directly from AI assistants like Claude, Cursor, Windsurf, and VS Code. How to integrate CloudSpend with Claude using Zoho MCP How
Automate FCR
Team, is it possible to automate FCR option on requests? For example - if request is closed without any kind of interaction with requestor (request do not include reply/response, or notes - only have Resolution added), to automatically mark FCR option
Language MFA Offline
Currently, I don't see the feature to modify the language for MFA Offline. I think this is a great idea to optimize the language for users. I sincerely hope this will be implemented as an essential feature for you to develop
Passwordless MFA Windows
I've heard that ManageEngine technicians are currently implementing the Passwordless MFA feature for Windows and MacOS. Please let us know the estimated release time for the update with this feature, as many businesses in Vietnam are eagerly awaiting
Deployments will not reboot after deploying
I've been having a problem with deployments for at least the last 3 months, and it's starting to really bug me. Deployments WILL NOT under any circumstances initiate a reboot when complete, this product has become next to useless since I have to closely
Geometry Arrow – A Fast-Paced Reflex Challenge
Geometry Arrow is an exciting arcade platformer that puts your reflexes, timing, and concentration to the ultimate test. Inspired by rhythm-based games like Geometry Dash, this game introduces a fresh twist by letting players control a fast-moving arrow
Looking for free SEO tools for traffic analysis for eCommerce sites
I’m currently managing an eCommerce site and looking for recommendations on free SEO tools that can help with traffic analysis. I need insights into visitor behavior, keyword performance, and overall site health to improve our search engine ranking and
Stickman Hook – A Simple Game with Addictive Swinging Fun
If you enjoy fast-paced, skill-based games that are easy to learn but hard to master, Stickman Hook is definitely worth trying. Developed by Madbox, this popular mobile game has attracted millions of players thanks to its smooth gameplay, fun physics,
Notification sound
Customer is requesting for Notification Sound similar to ServiceDesk Plus On Premise Notification Tones Customer domain: petnet.com.ph
Request Form tips/info
I know this was possible on the onprem version, but is it possible to add an option to have a fields description displayed under the field name? Use Case: a request form with custom fields where a description is needed to guide the requester. Current:
On behalf of requester details
Please explain the reasoning behind this setup. If a requester opens a ticket on behalf of another user the request shows the requesters details but gives no information about the on behalf of user needing the support. With the users in the image below,
Scheduled Wake on LAN not working
Hello, since the last Endpoint Central update to build 11.5.2605.11 we have issues with the scheduled wake on LAN feature. When we use WOL manually on a device its working fine but when using the scheduler nothing happens. There is also no direct error
M365 Manager Plus build 4816 is out now!
Hello everybody, We are glad to announce the release of our latest build, M365 Manager Plus build 4816! Feature: Room Mailbox Event Details report: This new report provides detailed information on room mailbox events, including title, schedule, organizer,
M365 Security Plus build 4816 is out now!
Hello everybody, We are glad to announce the release of our latest build, M365 Security Plus build 4816! Issue fixes: A security issue in the Export Graph functionality of the Dashboard that could lead to unauthorized data access has been fixed. MMP-22811:
Is it possible to post data to a resources field using a custom script
Good day, Is it possible to get data from an additional field and then post the data to a resource question field in the same template. Using a custom script. I have found the following script command on the ME documentation: $CS.setValue("RES_3_QUS_3",
Introducing the Revamped Endpoint Central Mobile App — Here's What's New
Hi Community, We're excited to announce a major UI redesign of the Endpoint Central mobile app. The new interface is built to make endpoint management faster, simpler, and more intuitive than ever before. Here's a quick look at what's new: Complete Dashboard
Roles for general users
Is there a way to alter or add a role to a general user, not just a technician? I have an HR person for example that would need to review the entries and add to a ticket that they do not specifically own. I altered settings so she can at least look up
Tagging Support Groups [SDF-104168]
Hi, Is there any update on when this feature might be implemented, as per last year's discussion here? It would be really useful to have this ability, to speed up our workflow. Thanks in anticipation 😊
Notify requester when a task status changes
Is there an easy way to notify a requester when a task status is changed in an open ticket.
[Free Webinar] Four hidden IT dependencies every ITSM leader must track
Hi there, When incident volumes spike or SLAs slip, the root cause is rarely found inside the ticketing system. It's hiding in your infrastructure, endpoints, applications, and identity access data—and without connecting those signals, your team is left
Does Manage engine have ability to store syslog for 2 years
Does Manage engine have ability to store syslog for 2 years . we need to save syslog for firewalls for 2 years but specific format in Source - destination and timestamp.
logs of firewall in manage engine as we have firewall analyser license So that we can get natted IP address as well through manage engine.
Can we have traffic logs of firewall in manage engine as we have firewall analyser license So that we can get natted IP address as well through manage engine. How to export those logs from manage engine in CSV format to have NAT IP address for public
Clicking an announcement in the Bell locks the GUI (15.2 Build 15240)
When someone does an announcement and we use the bell to access that announcement. The Notifications window looses it's X to close icon and the Announcement is shown greyed out. No input is going to the announcement window so that can't be closed and
Do we really need to enable NetFlow on all physical interfaces connected to servers or endpoint firewalls in case SVI (L3 interface ) has NetFlow configuration.
We are not getting NetFlow traffic details properly details but configured on the SVI (Layer 3 interface) Do we really need to enable NetFlow on the all the physical interfaces if NetFlow is already configured on the SVI (Layer 3 interface), or is SVI-level
Strumyk TV – A Reliable Platform for Watching Football Online
Strumyk TV (strumyktv.com) is a practical and reliable platform for watching football online, especially for users who prefer simplicity and performance over cluttered interfaces. The platform offers access to live football matches from multiple leagues
RFC 2045 inline images
Hello! We found a problem when you write an email from SeviceDesk and insert an image into the body, it is not displayed on some mail servers because the Content-ID tag is not enclosed in "< and >" According to RFC 2045, the Content-ID header must be
all data show as "others"
dear all, I have just installed the latest version Netflow Analyzer 12.4 but all data flow cisco router display as "Others". I use database postgres. Pls help me resolved this issues!
Introducing Zia AI Agents in ServiceDesk Plus Cloud
Hello ServiceDesk Plus users, We're excited to announce the general availability of Zia Agents in the cloud version of ServiceDesk Plus. Register now for our free training on Zia Agents for ServiceDesk Plus Apr. 7, 2026 3pm AEST Register now 11am BST
Possibility to get a Change Role Email_ID for use in a Custom Function
I am creating a new function that will be used as a schedule and I was wondering if it's possible to get the email value of the Change Approver role. Part of the function will be to check all change tickets against a set condition and then send an email
Maximum Attachmentsize doens't follow setting (15.2 Build 15240)
__errormail__ : Mail has been moved to error folder due to an exception Caused by : Mail size 31493839 exceeds the maximum allowed size of 31457280 bytes. 31457280 = 30 MB That was our previous value, but we raised it to 45 and restarted the service.
Workflow executes transition on each update of the ticket
The Status Waiting for Requester is an OnHold status and transitions through "Resume Work" to the Open status. The "Resume Work" makes a check, if the Technician is empty, it sets it to Logged in user The trouble we're now having is that if the Requester
Upcoming enhancements in Requester Portal Customization Enhancement in ServiceDesk plus Cloud
Dear Users, We’re pleased to share an important announcement about the upcoming enhancements on Requester Portal Customization in ServiceDesk Plus Cloud. Below is a brief run-through of the same. Requester Portal Customization Enhancement Create and customize
Slope Game: The 3D Ball Runner That Hooks You in Seconds
Every once in a while, a browser game comes along that's so simple in concept yet so fiendishly addictive that it quietly takes over classrooms, offices, and late-night browsing sessions around the world. That game, for many people, is Slope Game. Play
Unable to see security groups when he was in multiple domains
Hi Team, when i search for an user and click on that user to see groups information . we are seeing only groups related to only 1 domain . The user have other groups in different domain . How can we achieve this to view all domain groups information of
How to recertify by application owner?
We have many applications for which the access is controlled by ActiveDirectory and/or Entra groups. Our rectification is process is by app "owner" except for when it's the owner's access, in which case the line manager is responsible. I can't really
Introducing Labels in cloudSpend for better cost visibility
Hi there! As your cloud environment grows, configurations start to spread across accounts, budgets, governance checks, and reports. These elements often sit in separate modules, making it hard to understand how they connect. Tracking related setups takes
Five attacks. Five detections. Zero guesswork.
We are hosting a technical webinar where we simulate real-world attack scenarios and show exactly how Log360 detects them using rule-based use cases. What this session covers Alert fatigue is one of the biggest problems facing SOC teams today. The answer
Patch update delayed since application is used by another process
Is there anyway to automatically add computers with patches that cannot install due to the fact that the user has them in use to be added to the automated restart schedule that takes place for updates that require a restart. I find in some scenarios computers
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