Surveys are not being sent, no matter what I try
Your Version: 14.9 Build 14980 Incident and General surveys are not being sent no matter what I try. Different criteria, different survey types.... nothing gets sent I have had this set up for several days and not one survey was sent despite selecting
ManageEngine MDM Server Behind Firewall - NAT Configuration Not Working for External Mobile Connections
Hi everyone, I'm running into a persistent connectivity issue with my ManageEngine MDM setup and could use some advice. My Setup: Installed ManageEngine MDM on my office PC (acting as the server) Office has its own firewall configuration My mobile device
End of Life Announcement: RubyRep-Based HA Model in Password Manager Pro
Hi, We are announcing the End of Life (EOL) for the legacy High Availability (HA) architecture in Password Manager Pro that relied on RubyRep for PostgreSQL database replication. This change will take effect starting from build 13140. RubyRep has been
"MDM Enrollment Failing – Firewall or Hotspot Issue? Need Quick Validation!"
Hey everyone, I'm in the middle of setting up ManageEngine MDM and hitting a roadblock during device enrollment — I keep getting "site can't be reached" errors on the enrolling device. I've got two strong theories and would really appreciate validation
Join us at Shield NxG 2025: An IAM and Cybersercurity Seminar, Australia
Hello, We’re pleased to invite you to our upcoming Shield NxG 2025 - an exclusive IAM and Cybersecurity Seminar happening in cities near you. This in-person session is designed for IT and security professionals looking to sharpen their identity and threat
Join us at Shield NxG 2025: An IAM and Cybersercurity Seminar, Australia
Hello, We’re pleased to invite you to our upcoming Shield NxG 2025 - an exclusive IAM and Cybersecurity Seminar happening in cities near you. This in-person session is designed for IT and security professionals looking to sharpen their identity and threat
Join us at Shield NxG 2025: An IAM and Cybersercurity Seminar, Australia
Hello, We’re pleased to invite you to our upcoming Shield NxG 2025 - an exclusive IAM and Cybersecurity Seminar happening in cities near you. This in-person session is designed for IT and security professionals looking to sharpen their identity and threat
Join us at Shield NxG 2025: An IAM and Cybersercurity Seminar, Australia
Hello, We’re pleased to invite you to our upcoming Shield NxG 2025 - an exclusive IAM and Cybersecurity Seminar happening in cities near you. This in-person session is designed for IT and security professionals looking to sharpen their identity and threat
Join us at Shield NxG 2025: An IAM and Cybersercurity Seminar, Australia
Hello, We’re pleased to invite you to our upcoming Shield NxG 2025 - an exclusive IAM and Cybersecurity Seminar happening in cities near you. This in-person session is designed for IT and security professionals looking to sharpen their identity and threat
ZOHO Project vs. SD+ MSP
We're looking to enhance our project tracking abilities and find the Project module within SD+ limiting. We currently run it as On Prem but have some questions about the differences between products. - Does the cloud version of SD+ have the same features as ZOHO Projects? - How easy is it to integrate ZOHO Projects with SD+ modules (i.e.: Change, Problem, CMDB)? - Does the cloud version provide analytics through ZOHO Reports or does it have a similar design as ZOHO Projects? We are specifically looking
Announcements tab
Hi ALL I have feature request about Announcements tab - Add behavior settings: 1) show for all requesters in each case page 2) show only if any active Announcement is presents in system/instance/service_category_of_case 3) Never show for requesters
Error Upgrade from 14200 to 14300
When trying to upgrade from version 14200 to 14300 or 14205, the upgrade fails. I ask the knowledgeable to help!
PAM360 New Build 8000
Hi, PAM360 build 8000 has been released and is now available for download. We are thrilled to announce the launch of Application Gateway, a new PAM360 service gateway designed to securely manage privileged resources in environments that are not directly
Request to Generate Total Time Spend After Due By Time?
Dear All, I would like to Generate a SQL Report which will demonstrate below Columns : Our current built of the Application 14720 and we are using SQL server as a Database. a) Request ID b) Created Time c) Requester d) Subject e) Request Status f) Group
ADSS and Intune
Hi, I was looking to deploy the ADSS mobile app via our Intune enviroment. Is it possible to preconfigure the apps settings this way and if so do you have a guide somewhere I can follow? Hoping to do this for both Android and iOS. Thanks James
Hiding or Removing the Description Field
I'm creating a custom Incident Template that does not require the description. Is there a way to either hide this field from requestors, rename it, or remove it from the custom template?
service desk: adding categories
hi it would be really useful if you could add ticket categories and sub categories when classifying the ticket. eg at below screen is where it would be useful - as otherwise, if the relevant category does not exist, you have to end the ticket - go to
After Upading t Winows 11 Enterprise Patch Manager Stops Working
Undated several PCs to Windows 11 Enterpprise and found that Patch Manager stopped working. Fix was to use Control Panel / Programs and Freatures to repair Patch Manager. This worked but after installed additional patches it stoped workaing again and
Update ADManager Plus Jira Marketplace App for Cloud
Are there any plans to update the ADManager Plus Jira Marketplace App for Cloud? https://marketplace.atlassian.com/apps/1224224/admanager-plus-identity-and-access-management-solution
LDAP Attributes missing from Custom Reports
Hi, Since we upgrade ADMP to the lastest build, 8021, the LDAP attributes went missing from our existing custom reports. This report had the extensionAttribute7 selected below but now it is gone. When I checked the LDAP Filter dropdown button, none of
hybrid infrastructure monitoring
I have OpManager Plus installed on a cloud server, and I want to monitor devices on-premises from different networks, for which VPNs have already been configured between them. The problem is that setting up a site-to-site connection to the cloud server
UEMS Agent Exclusion
I have a medical applications service that is getting interferred with by UEMS_Agent that I need to try and "exclude" from that service. I need to exclude a specific folder from being "scanned" c:\\ Program Files (x86)\PORCRIM with a file 'injector32.dll'
Delete Resource Questions
Hello everyone! Can anybody please point me in the direction of where Resource Questions live/can be deleted? We have several resource questions that have been created during testing that we would like to delete but there does not seem to be an obvious
Agent language mismatch
Hello, When deploying the Endpoint Central agent to the PCs in my company using Active Directory, I noticed that the agent installs in Dutch by default, even though the Windows systems are configured in French (Belgium). Do you know how to change the
Oganization Invitation email
How or where do I edit the contents of the organization invitation email that is sent to the user to join the organization?
Approval Actions via Browser Only? Exploring ServiceDesk Pro API Limitations
While ManageEngine ServiceDesk Pro offers a robust REST API, certain approval-related endpoints—such as the following—are not available via the API but can be accessed through the browser: /api/v3/requests/{request_id}/approval_levels/approvals/approver
[ManageEngine] The One Seminar Your Security Team Shouldn't Miss
Hello, We’re pleased to invite you to our upcoming IAM and Cybersecurity Seminar in Auckland. This in-person session is designed for IT and security professionals looking to sharpen their identity and threat defence strategies. What to Expect: • Live
[ManageEngine] The One Seminar Your Security Team Shouldn't Miss
Hello, We’re pleased to invite you to our upcoming IAM and Cybersecurity Seminar in Auckland. This in-person session is designed for IT and security professionals looking to sharpen their identity and threat defence strategies. What to Expect: • Live
[ManageEngine] The One Seminar Your Security Team Shouldn't Miss
Hello, We’re pleased to invite you to our upcoming IAM and Cybersecurity Seminar in Auckland. This in-person session is designed for IT and security professionals looking to sharpen their identity and threat defence strategies. What to Expect: • Live
[ManageEngine] The One Seminar Your Security Team Shouldn't Miss
Hello, We’re pleased to invite you to our upcoming IAM and Cybersecurity Seminar in Auckland. This in-person session is designed for IT and security professionals looking to sharpen their identity and threat defence strategies. What to Expect: • Live
[ManageEngine] The One Seminar Your Security Team Shouldn't Miss
Hello, We’re pleased to invite you to our upcoming IAM and Cybersecurity Seminar in Auckland. This in-person session is designed for IT and security professionals looking to sharpen their identity and threat defence strategies. What to Expect: • Live
[ManageEngine] The One Seminar Your Security Team Shouldn't Miss
Hello, We’re pleased to invite you to our upcoming IAM and Cybersecurity Seminar in Auckland. This in-person session is designed for IT and security professionals looking to sharpen their identity and threat defence strategies. What to Expect: • Live
[ManageEngine] The One Seminar Your Security Team Shouldn't Miss
Hello, We’re pleased to invite you to our upcoming IAM and Cybersecurity Seminar in Auckland. This in-person session is designed for IT and security professionals looking to sharpen their identity and threat defence strategies. What to Expect: • Live
[ManageEngine] The One Seminar Your Security Team Shouldn't Miss
Hello, We’re pleased to invite you to our upcoming IAM and Cybersecurity Seminar in Auckland. This in-person session is designed for IT and security professionals looking to sharpen their identity and threat defence strategies. What to Expect: • Live
Join us at Shield NxG 2025: An IAM and Cybersercurity Seminar, Switzerland
Hello, We are thrilled to send you this exclusive invite to be a part of Shield NxG 2025: An IAM and Cybersecurity seminar, Switzerland in September 4th. Our senior technology evangelists will be sharing their thoughts on how you can better manage, monitor,
Monitoring UDP Service
Hello, I'm trying to manage an UDP service, when i add the service (specifying the port) it's ok, but on the next poll it shows as down. Does OpManager have any problems managing UDP services? Thank's for the help.
Applying an Upgrade Pack in PMP
Hi, this could be a discussion too but for now I'll explain the issue. Actually, my PMP environment is configured with HA and the database is PostgreSQL. I would like to know the proper way to apply an upgrade pack to PMP because I did this type of upgrade
Duplicate Assets Created in Purchase and Imported Intune device (using Scan Script)
I noticed that when we prepare for example a Purchase of new laptop, it will create a new Asset. When the purchased device was delivered, and we joined the laptop to Intune, it will be added as another Asset since we deploy a Scan Script. Now, the assets
PAM360 KMPAgent is not authorized on the server.
Hello I have a problem with KMPAgent (agent MSCA on MS CA server) authorization on the server PAM360 I am entering the command as administrator. AgentInstaller.exe install <Key> but my Microsoft Certification Authority does not appear on the server. I
New feature announcement: Enhanced NAS security & advanced Print Server auditing in Log360 Cloud!
Log360 Cloud now brings powerful new tools to help you protect your network-attached storage and gain deeper insights into your print server activities. Here’s what you can do with these latest features: File integrity monitoring for NAS servers Detect
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