Google fixes high-severity security vulnerabilities in Chrome 94.0.4606.81 stable channel update
Hello everyone, Chrome stable channel has been updated to 94.0.4606.81 for Windows, macOS, and Linux. This update comes with fixes for 4 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity
Google fixes high-severity security vulnerabilities in Chrome 94.0.4606.81 stable channel update
Hello everyone, Chrome stable channel has been updated to 94.0.4606.81 for Windows, macOS, and Linux. This update comes with fixes for 4 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity
[Virtual MeetUp] Free Training on New Features Released in Version 11.3
We hope you and your family are staying healthy and safe! We are glad to invite you all for our 10th session of Virtual meetup, which is scheduled for 23rd September 2021, registrations are open now. Kindly pick a suitable time zone and register today.
Use ADSelfService Plus GINA agent without VPN to change cached credentials
Is it possible to configure a GINA agent so that it changes a cached credential but doesn't require VPN connectivity?
New Login screen --> traductions not working
In the new login screen in 6114 i can see "enter your password ..." switching to french language, this message is not translated I ve also modified the properties file to translate by myself, but it's not working Thanks
Mobile App vulnerability
Adding to the vulnerability reported in https://pitstop.manageengine.com/portal/en/community/topic/adssp-mobile-app-does-not-follow-the-mfa-for-reset-unlock The enabled setting: Self-Service > Multi-factor Authentication > MFA for Reset/Unlock > MFA for ADSelfService Plus Login When using Change Password on the Web-browser of a laptop/desktop, this bring a MFA option to go through which is good and needed. However, when performing Change Password from the mobile app, there is No MFA requested..
APM-Siebel Enterprise Server
Hi, I would like to know if there exits a table of the supported versions of siebel enterprise server on Applicactions Manager. I had the version 8.1 and when was added the monitor in the tab of Perfornmace View does not show information. Thanks & Regards.
[Security advisory] Insufficient authentication and authorization handling vulnerability in Desktop Central
Hi there, This is a security advisory regarding an insufficient authentication and authorization handling vulnerability (CVE-2021-37414) in ManageEngine Desktop Central, reported by an external security researcher via our bug bounty program. Who
Reset software metering summary
Hi, Is it possible to reset the count in the software metering summary? Thanks James
new computers get added to a group
Is there a way to automatically add new computers that get added to the system to be added to a group? Rich
iPad enrollment error
Dear Community! I enroll 4 devices with DEP. 2 devices enrolled perfectly, but 2 devices not. Their status is: Awaiting User Assignment. When I click the Assign User action, I get the following error message: Invalid value for the parameter {0} What do
Prodution server is down
Hi Gents, On last Saturday, we´ve tried to upgrade the Service Desk Plus to the latest version, unfortunately it wasn´t successful, So we used to snapshot to put up the server, but it was running with a lot of internal error, today we decide to restart
[Free webinar] Building a unified analytics platform for ServiceDesk Plus, Desktop Central and OpManager
Data-driven IT management is key to propelling your IT forward, achieving cost and process efficiency, and ensuring seamless operations. The challenge lies in bringing IT data from several applications into a single console for analysis. Analytics Plus,
[Free webinar] Building a unified analytics platform for ServiceDesk Plus, Desktop Central and OpManager
Data-driven IT management is key to propelling your IT forward, achieving cost and process efficiency, and ensuring seamless operations. The challenge lies in bringing IT data from several applications into a single console for analysis. Analytics Plus,
[Free webinar] Building a unified analytics platform for ServiceDesk Plus, Desktop Central and OpManager
Data-driven IT management is key to propelling your IT forward, achieving cost and process efficiency, and ensuring seamless operations. The challenge lies in bringing IT data from several applications into a single console for analysis. Analytics Plus,
Mozilla releases security updates for Firefox 93, Firefox ESR 78.15, and Firefox ESR 91.2
Hello everyone,Mozilla has fixed several high severity security vulnerabilities in Firefox 93, Firefox ESR 78.15, and Firefox ESR 91.2. The details of the vulnerabilities fixed are as follows: Platform CVE ID Vulnerability Impact Firefox ESR 91.2,
Mozilla releases security updates for Firefox 93, Firefox ESR 78.15, and Firefox ESR 91.2
Hello everyone,Mozilla has fixed several high severity security vulnerabilities in Firefox 93, Firefox ESR 78.15, and Firefox ESR 91.2. The details of the vulnerabilities fixed are as follows: Platform CVE ID Vulnerability Impact Firefox ESR 91.2,
Mozilla releases security updates for Firefox 93, Firefox ESR 78.15, and Firefox ESR 91.2
Hello everyone, Mozilla has fixed several high severity security vulnerabilities in Firefox 93, Firefox ESR 78.15, and Firefox ESR 91.2. The details of the vulnerabilities fixed are as follows: Platform CVE ID Vulnerability Impact Firefox ESR 91.2,
Desktop Central Vulnerability manager
the Vulnerability manager started to push out hot fixed GPO and we did not tell it do any idea how to stop it?
[Community Digest] ServiceDesk Plus - September 2021
Here is the monthly rewind for September 2021! Version and Build releases: · 11307 (Released on 24th September 2021) · 11305 (Released on 8th September 2021) · 11306 (Released on 11th September 2021) · 11307 (Released on 24th September 2021) Check
Unauthenticated remote code execution vulnerability (solved)
Hello all, The authentication bypass and unrestricted file upload leads to Remote Code Execution vulnerability (CVE-2021-41833 ) that came to light in Patch Connect Plus has been addressed recently. This article explains the vulnerability and the steps
Can't open Detail Page in AssetExplorer
Response to questions asked by you support team. 1. Please let us know if the issue is recreated in a different browser and also try in the incognito mode of the chrome browser. I tried IE, Edge and Chrome and get the same thing. 2. Let us know if this
SAML - NTLM SSO DATE?
HI I see that we will have to switch to using SAML and not NTLM SSO. This will take us some time to setup in our environment. What is the date that NTLM support will stop - so I can tell my sys admin? Thanks!
Anyone experienced extremely slow response of ManageEngine Desktop Centraol console
hi, folks We're using ManageEngine Desktop Central 10.0 and recently the response of Management Console is extremely slow. It takes around 1 minute to load the homepage and it'll take another minutes if you click any buttons after login. We've checked
SLA details report (Service Desk Plus MSP)
Hi. I wonder if there is a query for SDP MSP that can provide me a reporte with all the details of the SLAs configured in the tool? Appreciate your help.
[Term of the Day]:MarTech
Term of the Day “MarTech” Definition — What is Martech? The term MarTech is the convergence of Marketing and Technology, it generally refers to online marketing. Martech is one of the most rapidly growing sectors. It has helped completely transform
Desktop Central integration with SDP Cloud?
On this page: https://www.manageengine.com/products/service-desk/hosted-on-premise-vs-saas-cloud.html?btmMenu ManageEngine says that Desktop Central will integrate with both on-prem and Cloud. How do you integrate them? The only thing listed in SDP Cloud
Archived Database retrieval
It was recently brought to my attention that our database has been auto archiving information after 3 month of being in a closed status. I need to run reports on that data and haven't been able to. I need to see about getting the archived data reinstated to be able to run reports on it. Please let me know the steps or procedures on un-archiving the information. The reports are need ASAP and will determine if a new employee is warranted for our department, so there are a lot of people waiting on the
IT analytics in 90 seconds: Identify avenues for savings across software
When it comes to cost savings in your endpoint management, beyond reducing workstation costs, you can also use Analytics Plus’ reports to reduce software licensing spending. If you're not already using Analytics Plus, download your free, 30-day trial
Zero-day (CVE-2021-41773) vulnerability in Apache HTTP Server - Vulnerability Manager Plus not vulnerable
Hello everyone, A zero-day has been discovered in Apache HTTP Server. This vulnerability is tracked as CVE-2021-41773 and allows attackers to perform directory traversal attacks. This vulnerability is being exploited in the wild. Vulnerability details:
Zero-day (CVE-2021-41773) vulnerability in Apache HTTP Server - Patch Manager Plus not vulnerable
Hello everyone, A zero-day has been discovered in Apache HTTP Server. This vulnerability is tracked as CVE-2021-41773 and allows attackers to perform directory traversal attacks. This vulnerability is being exploited in the wild. Vulnerability details:
Manual backup failure since build 11304
I am aware that the backup routine changed with build 11304. Since, unable are unable to perform a successful manual backup. Interestingly, the schedule backup from within ServiceDesk completes just fine. Albeit it produces two .ezip files instead of
Delete Contract
Dear SD MSP How to delete the contract or the billing contract
SDP "Edit" page not loading/loading blank
As of this morning our technicians are saying when they try to Edit a request or try to go to the Edit page it does not load or it loads blank. Anyone else seeing this or know what this could be?
OP Manager with Analytics plus
Hi team. Our client integrated OP Manager with Analytics Plus. And it would need that starting from a widget that it has created in OP Manager where it shows the monitoring of links MPLS. it would need to have more information about the time that the links were up, when they were down or to know the time of degradation of the link. Something similar to what OP Manager shows when we go to the interface summary. Specifically the info that show in Availability Time Would it be possible to make a widget
pagaination doesn't change in project for some technician
Hi, I used SDP v11.3.06 and some technician can't change "item per page" in project list. Also can't add or remove some columns to this list. In browser console get error: Even I change role of this user and assign SDAdmin to this user, but still get
Adding fields to templates
Hello, How to automatically add an available field to all existing templates?
10.1.2127.12 hotfix broke all Distribution Servers
Just a heads-up for anyone who is thinking about installing this hotfix: in my case all Distribution Servers stopped working. All agents located in remote offices are unreachable as a result of this. I upgraded from build 10.1.2119.9. Regards Stefan
Share Request via API / Powershell
When I'm trying to share a request to a group via API and I'm having some issues and need assistance. Any feedback would be appreciated, but for my purposes in my environment I need to utilize PowerShell. if I have the square brackets [] I get: Invoke-WebRequest
Auto-close script erroring
Hi, I've noticed that the AutoClose_v3.py script that is provided on "https://pitstop.manageengine.com/portal/en/kb/articles/how-to-automatically-close-requests-that-are-in-a-specific-status" stopped working at some point recently. It's now giving the
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