Custom Report Needed...

Custom Report Needed...

We use ServiceDesk Plus, and PG incase query is needed.

I keep getting lost/confused/can't get it to work with the GUI reports.

I need a report that is sorted by Groups and then Priority, and I need the report to include Created Date, Completed Date, Total submitted to the group and the total still open.

I need this report in a previous 7 days, 30 days, 60 days and 90 days.

Any help or suggestions would be greatly appreciated!

I essentially need the below report with a way to see that a ticket was created on monday and is either still open or has been closed.