Constant CVE alarms!
There are a few routers, switches and loadbalancers that I have that even though are set to Not Applicable, and I clear the alarms, the next day I get a flurry of new alarms for the NOT APPLICABLE! This is getting old. I only want alarms for actual NEW
dataengine-xnode storage location
I know that the below path is unique and is not sent to SQL, but are there any intension on ever allowing this data to be sent to MS SQL versus' s being stored locally on the ADAP server itself? C:\Program Files\ManageEngine\ADAudit Plus\apps\dataen
OpManager unable to start when using MSSQL
Hi ManageEngine, We have tried to install OpManager with MS SQL as the database, but with no luck. We have tried it with MS SQL 2022 Express and MS SQL 2019 Standard. Both have not worked. However, when we install it with PostgreSQL, it works fine. How
Upgrade to the latest Secure Gateway server build!
Hello everyone, We have updated Patch Manager Plus' security component - Secure Gateway Server with few enhancements. It is highly recommended that you upgrade to the latest version of the Secure Gateway Server. To check the list of updates in this build,
Query to get Account details along with additional attributes and postal address info
Version : 14201 DB : PGSQL / MSSQL OUTPUT : Query : select ad.ORG_NAME As "Account", org.description AS "DESCRIPTION", ad.LOGIN_WEBURI AS "LOGIN WEB URL", ad.LOGIN_URI AS "LOGIN URI", ad.SUPPORT_EMAIL AS "SUPPORT EMAIL", ad.SENDERNAME AS "SENDER NAME",
Incorrect Username
#Issue# The username field in the users tab shows firstname+lastname. Username is usually synonymous with login name so this is likely to cause confusion. #Reccomendation# Add an additional field called full name for firstname+lastname and have username
Request: Allow User/Computer Import Time Change
#Issue# Currently you are only able to change the run time on "scheduled tasks" (Admin>Scheduled Tasks) not on synchronization scheduled for AD users or AD computers. This means I found have to be awake and schedule a device import at 1am if that is the
Request: Change Superuser Notification
#ISSUE# I don't think it makes much sense to list all superuser accounts to all users. This has the potential to give users a list of people to randomly email with problems, and isn't useful to them anyway. #Solution# I think the superuser list should
Personalize time settings
Hello ME Team, Do we have an option in patch manager plus to adjust time automatically based on daylight saving time? I follow Eastern Time but recently due to daylight changes my system reboot tasks ran 1 hour late!! Attached is an example how we have
Multi-select lookup fields
When adding a custom field to a template, it would be great to be able to create a lookup field that supports multi-select. As far as I can tell, lookup fields currently only support single-select.
Subject not converted char utf8 with custom scripts powershell
After applying service pack 14503, scripts written in Powershell do not properly edit the subject and description fields. This means that Polish characters are not displayed correctly. For example: ąąąććć My script: param ( [string]$json = $(throw "-json
Has anyone had experience with cloud security breaches affecting SEO firms? How to prevent them?
Hello Siemens Community Members, I hope you're all doing well. I'm reaching out to our esteemed community to discuss a topic that's become increasingly important in today's digital landscape: cloud security breaches and their impact on SEO firms. We would
[Recap 2023] Wrapping up this year with the all-new ADManager Plus!
This year, ADManager Plus has transformed into a comprehensive identity governance and administration solution, offering features designed to streamline identity management, enhance security, and bolster compliance efforts. Below, you'll find a list of
Azure DevOps Intergration
Hello, According to this link : https://pitstop.manageengine.com/portal/en/kb/articles/azure-devops-integration it should be possible to integrate with Azure DevOp for requests. My Question is : Is this aslo Possible integrate with Azure DevOp for change
Important: MySQL backend support ends with ADAudit Plus build 7082
Hello everyone, This forum post is for our customers using ADAudit Plus with MySQL as the backend database. Our previous release, build 7082, was the last major release to support MySQL as the backend database. From build 7090 onwards, ADAudit Plus supports
ADAudit Plus’ 2023 in review
The year 2023 has been an eventful one for ADAudit Plus. With the introduction of a range of auditing capabilities, ADAudit Plus has continued to make it easier for administrators to gain visibility into AD, Azure AD, file servers, Windows Servers, and
User List for approval is empty
Hi friends, When the Technican want to Submit a request for approval and search for user to send approval for them, the field To* is empty - No matches found. Permissions for Technician are granted. Could you help me about this issue? My SDP Version :
Allow requesters to take use of assets api in request creation?
Hello together, we have created several (Non-IT) Assets for managing additional approvers for e.g. accessmanagement of network drives (and shared mailboxes, applications, key user roles, etc.). When an employee leaves company and is the owner of this
MFA Offline enrollment
Hello, If users already enrolled with Google Authenticator factor for online MFA, can their credentials cached for offline MFA on the local device on their online MFA login after offline MFA is enabled? so they don't need to manually enroll for offline
After DB change to MS SQL, SDP not working
installed the SDP standard free edition with default DB and its was working, then when i changed the DB to MS SQL and the test and connection is successful. But the ME servidesk plus service stops automatically. When i run it from C:\ManageEngine\ServiceDesk\bin>run.bat
Modify asset form
Hello. I am wondering if its possible to modify the asset form. We do the bulk part of our asset management manually rather than with any scanning, so to keep things clean and easy we would like to be able to change how the form used to add new assets,
Auto generate a project from a request
Is there a way to automatically create a project based on a request? We have a lot of requests coming in that are more suited to being a project and are artificially bloating our request numbers. We have been tracking these "Project" requests with a custom
About using my private server with AppCreator
Hello everyone, have a nice time, my question is about if have possibility to use App Creator with my private server, if yes give me any link with documentation please about api or how can due it. My idea is write fron end in AppCreator and use my server
Missing ERID, cannot load any endpoints
Hi, has anyone encountered this strange issue in the MDM portal where none of the endpoints are able to load the details but the rest of the navigation works just fine? I've tried different devices, signing in and out, clearing cache, etc. and been dealing
Estatus of Agent in Domain Controller doesnt change: Success -> Listening for events
El dia de ayer tenia un problema, al momento de instalar un agente en mis controladores de dominio, el estado no cambiaba de Success o como normalmente estaba que es Listening for events, asi que lo me ayuda a resolver el caso fue renstalar el agente
Servicedesk plus cloud merges ticket even if the ticketnumber is not mentioned in the subject or body.
We have an HR colleague that sends us tickets for accounts & laptops on a regular basis. on october 16th she sent us an email with subject "Laptop + account voor Wxxx Oxxxxxxxxx" Yet that email was added in old ticket ##54148## "laptop + account voor
Unable to Deploy Beta version of app from Google play store
Hi Team, We are trying to deploy below app for testing purposes using MDM. We are unable to sync it with MDM app repository as it is in beta version. Is there way to deploy this app? Currently there is ticket open with ManageEngine for same. https:/
Query to get Logged in info of user based on custom date and time
Version : 11027 DB : PGSQL OUTPUT : Query : SELECT AaaUser.FIRST_NAME "Technician", MAX(AaaLogin.NAME) "LoginName", MAX(AaaContactInfo.EMAILID) "Email", MAX(AaaAccSession.USER_HOST) "IP Address", longtodate(MAX(AaaAccSession.OPENTIME)) "Last Logged In
Trigger "Reply Received" not selectable anymore
Hello, I just wanted to create a new business rule with the "reply received" trigger, but the trigger does not exist anymore. Has the trigger been removed?
How to Hide and Show "Section Type"
Please refer to the attached image. Is it possible to display only the section name "Internet Services" and hide the section name "Request Details"? Additionally, when the user selects a value from the "Network Services" dropdown list within the "Internet
Query to get Status info with technician,group and timespent.
Version : 14001 DB : MSSQL OUTPUT : Query : select woa.workorderid "RequestID", wo.title "Subject", pd.priorityname "Priority", aauOwn.FIRST_NAME AS "Technician", qd.queuename AS "Group", sd1.statusname "From status", sd2.statusname "To status", longtodate(wsi.ENDTIME)
Query to get project and task along with comments
Version : 14001 DB : PGSQL OUTPUT : Query : SELECT ad.org_name AS "Account Name", pd.projectid AS "Project ID", pd.title AS "Title", LONGTODATE(pd.createdtime) AS "Project Date", pd.projectcode AS "Project Code", aa.first_name AS "Technician", taskdet.title
Request: 2FA Codes
There is currently no way to add 2FA codes to passwords. It would be nice to have the ability to see current 2FA codes for an account.
Bitlocker Deployment
I created a BitLocker policy and deployed to a test group of machines. My main question is if the policy deployment turns on BitLocker automatically and encrypts the drive? I couldn't find a clear answer online and I have been waiting for my test device
Managing Server 2012 ESU Updates
If we have our remaining Windows Server 2012 in Azure Arc for ESU support, can we still use EPC to manage and deploy the ESU updates moving forward? Or do they need applied some other way?
IP in API is Read-Only, why?
I can add an asset with all parameters via API, but when I add IP parameters to it this error appears: { "response_status": { "status_code": 4000, "messages": [ { "status_code": 4014, "field":
Build 14500 Changes - Approval "To Be Sent"
After upgrading to build 14500 I have encountered an unexpected change in behavior. When submitting a change to a CAB for approval, I am seeing that one member of the CAB has "Approval Pending" status, while the others have "To Be Sent". In the past they
Unable to reach the SCEP server
Hello! During testing, there was a problem connecting to the server NDES SCEP. Gives an error message "Unable to reach the SCEP server. Make sure that the device can reach the SCEP server and the SCEP URL is in HTTPS format." The server is reachable through
Adding conversations via the API
Hi, just wanted to see if and how a conversation can be added via the API. There is a method to add a reply (notification) but that comes from the tech. If this can't be done via the API is there another method that anyone has fond to work? Thanks
Endpoint Central shortcut configurations - Entered value cannot be a URL
Hi All I have been using the Shortcuts configuration to force URLs to open in a specific browser for ages by targeting the browser executable and specifying the URL in the Arguments box. Doing it this way also means I can force some urls into Kiosk mode
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