Windows Monitoring Event Log disable ?
Is it possible to disable/turn off Event Log monitoring after you have enabled it under a particular Windows monitor ? Don't want to delete the monitor and re-create it again. regards dub
When can we track consumables?
I'd like to be able to track printer consumables (toner and ink). Is this possible with version 7.5?
Restore from backup
Hello - We are moving our ServiceDesk Plus to a new server. We have created the backup file, installed ServiceDesk on the new server, and are attempting to restore the data. When we do it is giving us "Access is denied" errors. Any ideas what to check first? Thank you, -Ashley @ Tessenderlo Kerley
Exclude specific OU's?
I see in SDP there is a way to exclude OU's from all scanning, but i need to do the same with ADmanager Plus and i can't seem to find where i would do that at. Is that functionality available?
ADManager Plus 5.0 Build 5000 Released
Hello Everyone!! We, at ManageEngine ADSolutions, are excited to inform you that we've reached yet another milestone! With great pleasure, we announce the general availability of ManageEngine ADManager Plus 5.0 Build 5000 for immediate download! It would surely be an understatement to call this release, a mere 'enhancement' from the previous build 4412!! At this happy juncture of a version change, ADManager Plus extends its gamut of services: Now ADManager Plus includes an integrated ticket-based
Dell Powerconnect Switches
Is there anyone out there that is using Dell Powerconnect switches and Op Manager? I have a Powerconnect 6248 Stack and 2 powerconnect 2848 switches and wouldl like to monitor them inside OP Manager. I currently have them discovered and SNMP is working correctly, but I would like to monitor some other things like CPU, Memory, Fans Power Supplies etc. Can anyone lend a hand? I cannot seem to get the hang of SNMP, MIBs and OIDs. It is very confusing, I downloaded the MIBs from Dell and they are in
Some of the Standard Widgets displaying "No Data Available"
[I changed the topic type to Problem, because it is a problem] OpManager 8721 Some of the standard widgets appearing on the snapshot page of my routers and switches are showing "No Data Available", even after several days. Those are mostly CPU Utilization, Memory Utilization, Temperature and Backplane Utilization. The various Performance Monitors are correctly delivering the data, which means that the SNMP access is essentially OK. Now, my specific question is the following: how do I find out what
Rogue ESX Host in "Virtual Devices"
We have a rogue ESX host and 11 VMs which we have been unable to remove. This is stopping any new ESX hosts from being picked up once added to Virtual Device. How do we remove this Host ? Thanks Jason
Creating Business views
Hi, I am trying to make a business view made up from about 40 devices. when I edit the business view, all devices appear in the squared area; upon saving, they all shift right - quite a lot. I don't fully understand the role of background image ( technically only ) - if i will will use a custom png file - like world.png ( but with increased size so that it will accommodate more devices ) - is that a valid scenario? it has obviously something to do with the image - but i don't want to screw anything
IBM AIX Query
Hi Team Is it possible to use any other Access to IBM AIX Servers for getting the CPU/Memory and DISK. We know that we have to use 'root' access but unfortunately, one of our customers - CIMB Bank has restrictions for using 'root' account in our OpManager tool. Is there any workaround or any other option, we can do to resolve this ? regards Isaac ME Tech
Problem with Exchange Health Monitor
After inserting values in Health Monitor in settings i get this message. "Failed to display values: Additional non-parsable characters are at the end of the string. I have tested on two different computers, same result. Any ideas?
Failure SDP 8.0 Upgrade
We have come across a major issue after trying to upgrade our SDP installation from build 7611 to version 8. The installation failed at about 98%, but I have been unable to roll the installation back and restore any of our data from the backup file. The front end of the application is saying that it is at version 8 which means that after following the procedure to roll back, the database thinks it is at version 8 so it won't allow me to restore the backup file as it is a version 7611 database. I
Services down alert
Hi, For last 2 days we are getting alerts from app manager that "service in our servers are down(Apache & Tomcat)", but checking the servers all services are up and running. To confirm the same we have checked even the servers logs all shows requested URLs are served to the clients successfully. My concern is as below 1. How can alerts can be triggered when the services are up and running? 2. We have checked whether app manager installed server has a network issue, But no issue in network. Since
alerts shows group monitor when it's disabled on the widget config.
Hi, I created a dashboard with the top 10 alerts of all servers. I want to exclude all group and subgroups alerts on my widget and let only HOSTS's alerts. My config is attached on images. regards Israel.
Appmanager database question
We have a customized application that pulls in monitoring information, namely the current status of the monitors, from the appmanager database. I have been pulling from the alert table, but after adding new monitors i discovered that this table is not updated immediately. Which tables can I get this information from?
backup restore test
We want to test a restore on another machine. Her I want to install the software and restore the production back-up. Is this possible and what are the consequenties? TIA Rene
AppManager MySQL on Windows 2008 does not shutdown with 'net stop <AppMan service>'
Hey Folks, When we shutdown Applications Manager using the services.mmc or 'net stop' command, the mysqld-nt process keeps running. The only way we can stop it is to either kill the process via task manager (not recommended) or run 'shutdownApplicationManager.bat -force' We've found this is an issue with Applications Manager on Windows when there's over about 200 monitors. It's annoying but not the end of the world.. except now that we come to best practices that recommends we restart the applications
PerfMon
How can I have Application Manager extract information from IIS PerfMon? I have snmp on and that shows me all system related stats but is not showing me any IIS related stats. Thank you. Ketan
enable and disable templates
Hi team, Some of the templates we use we only use those from time to time. For example we have a template which we use for employees to sign up for various type of activities we organize for employees. It would be great if this template could be hidden for users when not in use and pulled out from the template library when needed. When creating a template it would be great if possible to categorize them and tag them and perhaps like in announcement to write valid dates for the template before placed
Push functionality
Hi. Do desktop central have any form of push functionality? I want to be able to deploy new software to certain computers immediately without having to wait for the refresh interval
How the 8.0 Release went and how it could have gone
Finally there is light at the end of the tunnel and version 8 has arrived. How this release went: 6th May - Release will be in June - 4 months off 14th June - Beta end of Month - 2 Weeks off 14th June - Release end of July - 3 months off 24th June - +1 Week for Beta - 1 week off 10th July - early access to Beta 28th July - Beta upgrade possible 05th August - Release by month end. - 2 months off 28th August - Release in two weeks - 1.5 months off 08th September - Release end of September - 1 month
ServiceDesk Plus 8.0 Released...
Dear Users, ServiceDesk Plus 8.0 got released. Please refer to the below link for more details about the release notification. https://forums.manageengine.com/#Topic/49000004453084 Thanks & Regards, Srikrishnan ServiceDesk Plus. ManageEngine ServiceDesk Plus - Help Desk Software of your Choice
Adding Multiple Products Under One Contract. & Pushing POs To The Contracts Tab
As we have begun adding Contracts and Purchase Orders we have encountered a few issues. One would be that many of our Contracts refer to liscenses that cover multiple pieces of software, which in turn is difficult to add them as one contract in the current SDP system. Could this be made simpler. We also considered using the PO tab to add these existing contracts as POs to simplify things because of the "add new product" feature. Upon doing this I found as opposed to our old system, you cannot move
Alerts generated emails are delayed for several hours before being sent.
Event log Analyzer is setup to monitor the Windows Application event log on 3 servers. I have created alerts to send emails about the backups running on the servers. The Logs appear on the Analyzer at the same time they're recorded on the servers. But the Alerts do not send the email for several hours. I have attached an example email showing the difference in time; the log appeared at 00:47 - but the email wasn't sent for nearly 21hours! The PC running analyzer is on the same domain as the
TimeSpent Report
Hi Can someone help me out, I want to run a report which shows me a list of requests and a cumulative total of time spent from the work log, even if there is no worklog entry. The reason we want to use the work log, is that this is a more accurate time of how much time we actually spend on a case, as our technicians may not be able to get access to the system to place requests on hold etc. and when they get the opportunity, they go back in an fill in the work log. Is there any way to run this report
sort on installed software
for some reason I thought the ability to sort "Installed" (number of installations) would be included in 8.0. I could be wrong on this. But this has been a requested feature since SD 6. Is there any chance of this feature ever getting implemented It really would be nice to sort on this. Sometimes we really have a lot of turn over when it comes workstations and therefor a lot of orphaned software installs or those with a 0 count. please please please please implement this.
New Feature Series - 3 :: Firewall Analyzer 7 - All New Security Audit and Configuration Analysis Report
Why Security Audit and Configuration Analysis required? The review of the Firewall rules is one of the important part of the security audit.Firewall Analyzer performs a comprehensive security audit of your device configuration settings, equivalent to that performed by a professional security auditing companies. Latest Firewalls and other security devices offer quite complex and wide rage of configuration option. The settings are sometimes not clear for even an experienced network administrator. Firewall
Excessive Java.exe usage by manage engine firewall analyzer
I've got a dell 2.4GHz Quad Core server with 2GBs or ram running Windows Server 2003. I've installed 3 applications on this server (Firewall Analyzer, WSUS - windows update services, ServersAlive - Monitoring software). WSUS & ServersAlive take very little resources to run, however Firewall Analyzer is causing my CPU usage to spike, and has Java.exe hovering at around 600MBs of usage in most cases. I determined the firewall analyzer was the cause of my excessive usage by using Process Explorer, which
Help with simple report
I created a report that does the following: Show me all of the assets that have a resource state of "Disposed" It works great, but now I would like to be able to filter it out by the Resource Ownership History. his is where the actual date(s) of this asset are tracked. What I would like to be a ble to do is run a report that shows me all disposed assets from a selected date, to a another selected date. Ex. Jan. 1, 2010 to current. Any help on this? Below is the query code for what I have
Schedule report options
I have scheduled a report showing the response times for our production sites URL's. In the report produced, only the first 10 URL’s are shown in the graph even though they are a lot more in the table below. I know that when creating reports manually, I have the option to show the top 10 or 20 etc. Is this option available for the scheduled reports ?
Disk Threshold Alerts not holding
Hello, Running Opmgr 8721 on a brand new server, started from scratch and installed 8721 and rediscovered all devices. I goto add a disk threshold limit to alert if under 1GB, hit ok, come back and edit the alert to check if the values are still there, and it's empty. All threshold alerts are gone for all servers, over 600! Please help, I have submitted an email to support with a screenshot. Thanks.
Sonicwall NSA 2400 interface stats
Hi, I'm running the free edition of OpManager and have tried monitoring my Sonicwall NSA 2400 but only some of the stats show on the dashboard. For example the interfaces tab on the snapshot shows NA for Rx/Tx/Errors but if I click on the real time button I can see the data streaming past just fine. There is also no data for CPU Utilization and Memory Utilization is streaming but constantly showing 0%. Do I need to adjust the configuration somewhere to get these stats? Regards Cameron
CREDENTIALS
Which is the function of credentials in OpManager and other ManageEngine applications?
Rearm
I have a question, when OpManager has an alert that automatically becomes Rearmed, then the alerts is automatically cleared but remain unassigned. Can you somehow get all automatic "rearms" to be Assigned as a "system" or similar? For as it is now, it does not look so good, when generating reports on alerts and you see a lot of alerts that has been cleared but no one has acknowledged them.
Problems whit opmanager v7
Hi. I have a problem in OpManager v7. When I add a host to win2000 server in the category of server detects it whitout Problems, only when the server goes down the OpManager does not detect that this down, always marked as up. On the server I have configured a community that used in OpManager. Add the same host as Desktop, it is detected and when it falls, this category Desktop if it shows how down and generates alerts as assigned. That may be happening? thanks
reporting
how to schedule reports only for servers and routers DISK,Memory and CPU
Migrate a license
Hello, I'm new with OpManager. I've a doubt. ¿How can i migrate the license from one server opmanager to other?. ¿Is it as easy as Register the license file in the new server? Thanks
WMI counter for MS SQL Server returning zero
I have added a WMI counter for SQL Server as a performance monitor and used SQL Server: Database mirroring log send queue db then selected the _Total instance If I watch this counter in perfmon I can see the value increasing but OpManage always returns 0 Have tried this upon a simple SQL server, named instance and cluster - all 0 How can I monitor this value? Mike
Problems with OpManager 8721
Hi We have Opmanager 8721 running on Windows 2008 R2 64 bits Standard Edition with 8 Gb RAM and 4 cores. It worked fine until about 2 weeks. We can't add devices at the existing views. When we try to edit one of the business view, nothing happens when we press the add device (or any of the other buttoms). In addition, since yesterday, not updated the availability of the devices monitored and alarms are not cleared to recognize some. any help is appreciated. thanks Horacio
can't uninstall DC Agent
As you know, after upgrade DC agent to 70122 we have to reinstall all DC agent in all clients. For upgrade DC agent, we have to uninstall and install the agent by running UnInstallDCAgent.vbs and dcagentCleanUp.vbs. But we have problem that some PC can't uninstall due to system error. event error on event viewer: The description for Event ID ( 103 ) in Source ( DesktopCentral ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages
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