Group Members report no longer allows selection of a Group
Before running the report, I need to select the Group for which I am interested in finding the members. There is a box with the text NONE in it and to the right of this a button labelled "Select". If I click on this button to select the group a dialog window appears with the text "No Groups Found" appears - despite the domain having about 12,000 groups in it!. Other reports seem to work fine, so the credentials being used for the domain appear to be valid. This is the first time that I have tried
Desktop Central deployment via au3 script method
Hi, I follow below steps , Desktop Central giving "Network Path Not Found" error. -*Script works properly. -I'am using Http attachment method. Did I wrong follow steps ? Please help me, thank you. Click Software Deployment --> Add Package Select Package type as " MSIEXEC/EXE/ISS/Command: Specify the name of the application Click Add more link to upload all the three files, viz: AutoIt3A.exe, script-name.au3, and the application exe Specify the Installation Command with Switches/Arguments as AutoIt3A.exe
Maintenance for Desktop Central Professional Edition
Is maintenance included here? Desktop Central Professional Edition Annual Subscription Fee For 500 Computers and Single User License sku 85547.0S
OpManager Service Stops Unexpectedly.
Environment: ESXi VM, running Microsoft Win. Serv. 2003 OpManager Proffesional ver. 8812 My OpManager process in Win. stops unexpectedly, every day or so. When viewing the Win. logs, I only get the following info: Event ID: 7035 - The ManageEngine OpManager service was successfully sent a stop control. The DB is running on a SQL Instance located on another VM (along with several other business processes of which I do not receive similar problems of.) I do not find anything useful in the SQL Logs
Linux Memory Consumption and SNMP by OpManager
Hi, Linux (RHEL) would consume any amount of memory you allocate to the distro, but it only utilizes what it requires and 'cache' the rest of the memory. OpManager on the other hand receives the SNMP detail from the Linux host and displays it as the Linux host is running out of memory where only the Linux machines consumed all memory and cached what it's not using. This results in 'false' alarms etc. Is this a RHEL mib taht i should update on the linux box or is this something I should be looking
OpManager NOT sending SMS/Email notification on "Critical" state of devices.
OpManager Build no. 8810 I normally receive emails and sms's when any of my devices meets the following criteria: when the Device misses 1 3 5 poll(s) when any [selected...] Interface is having some problems Select all Serial0/0/0-Serial0/0/0-By VPNSC: Job Id# = 20145 (62-00544-65) FastEthernet0/0-FastEthernet0/0-$ETH-LAN$$ETH-SW-LAUNCH$$INTF-INFO-FE 0$ when any [selected...] SNMP trap is received from the device. when any [selected...] Threshold rule is violated when any [selected...] Syslog
AP_URL Issue
Dear team， Customers use the URL of the portal monitors,AP alarm, customer that their portal response time should not be up to 45669ms, which is equivalent to 45 seconds to open a website, so they immediately through the IE browser to access the portal, find that you need 2 seconds to view the content page, do not need 45 seconds, so they think is not accurate enough,And customers through the "ping" to check the network status is very good.Thank you! Version：9210 OEM Edition Best&Regards
Email notification
Please add the email notyification when the password got expired. Sudhakar
User Activity Report
Is there any type of User Actifity report in AD Manager Plus? I need to see what a specific user was doing on a workstation.
Unable to modify group membership
I keep getting an error when I try to add myself to a domain security group. I am a domain administrator so rights should not be a problem. Here is the error I keep getting: 5 -Access is denied (Terminal Service / Folder Creation) Reasons: User does not have rights to create a homefolder. Users do not have access over terminal services. Can you tell me what I may be doing wrong? Thank you! KBeauchaine
Run reports based on Rate Type
Is it possible to run reports based on rate Type? I havent seen this property when running custom reports
Is it possible generate report using Excel or Crystal Report
I need more enhanced feature in Reporting, but customize report in SD5 not helping much. Is it possible to generate report using Excel or Crystal report, so I can do deep report analysis. Thanks.
UUID Error when adding multiple ESXi Servers to VMware Add-On
Hello, We use the Dell C6100 Servers. They are basically 4 Servers in one 2u Chassis. When adding each "sled" into OPM (VMware Addon), I can only add the first "sled". All subsequent sleds get the error below: UUID of ESX Host HOSTNAME matches with UUID of already existing ESX Host HOSTNAME. Any ideas why? There aren't any duplicate servers involved.
Paulo
My question is regarding monitoring of my devices, it does not monitor CPU, hard disk and memory. What do I do to solve the problem?
Custom Notifications
Is it possible to alert another technician when a request Status changes?
Release Updates 2011
Dear Customers, This year (2011) release updates will be posted in this forum. Release Updates 2010 forum will be locked. Regards, Arun
Hotfix 7905 released
Dear Customers, We have released our new Hotfix 7905 Here to download the Hotfix http://www.manageengine.com/products/support-center/service-packs.html Here you can find the list of issues fixed and feaftures included in this hotfix https://supportcenter.wiki.zoho.com/ReadMe-V2.html#7905 Thank You. Regards, Arun SupportCenter Plus
business view as shown in demo.opmanager.com
is there any video or pdf tutorial of making business views. I want a business view same as demonstrated on http://demo.opmanager.com/overview.do?selectedTab=Home. Devices clustered, as you can see DMZ, server farm, wireless zones, all the cluster are encircled. I have logged in demo.opmanager.com as network administrator.
Increase no of licenses
Hi. We are currently running OM 8810 Deluxe 500 devices and going to upgrade soon to OM 9. Is there any chance for us to increase no of licenses with 200, but still working with this standalone version (8 or 9, it doesn't matter)? The point is that we dont need an enterprise version with central/probes for only 200 more devices and also we don't exceed total monitored interfaces - 5000 (now or in the future). Thank you, Bogdan
Applications Manager Move to Another Server
Hi, I want to move my applications manager to new server. MSSQL Steps -I just move to my db to new server -Install same build applications manager to new one(will show to new sql) -Copy AMDB folder to new appmanager.. I have a configured and same db applications manager. And that's all, right ?
Windows services and scheduled tasks
We're looking for something to reset and change service account passwords for Windows services and scheduled tasks. After reading up on Password Manager Pro Premium, it looks like this will reset passwords for service accounts. But will it reset passwords for scheduled tasks? We would be using this only on Windows machines. Thanks!
Multithreaded password resets
We've been using PMP for most of a year now, and it seems to work ok. But it is very slow in changing passwords as it only operates on a single machine at a time, and we have several thousand workstations - all accessible only via various WAN circuits. Is there any consideration to making PMP multithreaded, so it can work on 10-100 computers at a time (adjustable)? We frequently never receive "completion" reports because password resets on larger sets of machines never successfully complete before
Auto logon helper - Remote desktop
Dear all, at the moment we are implementing Password Manager within our company and one of the tricky questions is automating logon to multiple Win servers using standard windows Remote Desktop connection. So the question is if it is possible to pass authentication credentials to Remote Desktop automatically (i.e. using console arguments or smthng else) without copypasting them from the browser?
Ressource Windows Domain
Hello there, I habe create a Windows Domain and a user named: administrator. when I want to very the Passwort it comes this message: Could not verify if the password of account sqlservice of resource W2K8-Domain is in sync with the one stored in the PMP repository. Check if its possible to connect to the system from PMP server (Ping) or Check if the credentials supplied for password reset for the resource is still valid. Can anyone help me?
snmp wont work properly
HI guys, I was wondering if yuo can help me with this problem. most of the gateways and interfaces on netflow analyzer enterprise edition resolve to their names and speed using the snmp string. but there are still a few routers that wont resolve the name and all i see is the IP. some of the interfaces wont resolve to their names either and i see ifindex###. weired part is some gateways names and speed are resolved with 2 of the 4 interfaces resolved but the other 2 wont. thank you, Usman.
solution approver notification
Running latest build of SDP. I cannot find where you indicate an email notification for a solution approver and a solution is submitted for approval. As the admin I get notified but one of the techs has the role "solution approver" but he is not getting the emails. This role is set for full control of solutions and the check box is selected for "solution approver" Thanks
Remote Control
Hi, Can you advise if it is possible to remote control a machine without having the user prompt to click OK. We have a few machines on our network locked in comms rooms and as nobody is there to allow us access to the PC. I understand why this has been locked down for end uers for secuirty etc, but for non manned machines it means we need to look at other products. I presume we have to modify the settings.conf file or something? Thanks Mark.
Survey update
Is there a planned update for the survey feature of Service Desk? We would like to have questions such as Yes/No answers and 1-10 scales but this isn't possible
Request or incident ?
In the GUI interface,I see incident and request words . I think it should be only display request,but request type can be different. e.g. incident request and service request. In other itsm software,incident and service are two modules.
how to change size of widgets
hi, is there any way by which we can change the size of the widgets(google map), i want a large google map on dashboard.
How to view activities/ticket during assignment?
Hi, I would like to know if is possible to view, when I (or another tech with admin site rights) assign to another tech one activity (ticket/problem/RFC), the "load" that the tech already has. I mean, something similar to Project. There is a way to do that? There is a module? Thanks in advance
can't connect
I;'ve installed it on a windows 7 machine,. It loads fine. when I enter the ip followed by :8080 on a windows 7 client, it cannot connect. I have turned all firewalls off. what gives? I have confrimed that the service is running.
Adding Operating Systems
Is there chance to add operating systems into OpManager? I need to set several Servers with differents MS Windows Servers Editions versions of 2003, and we have 2003 R2, r2 Standar and Enterprise, both with 32 or 64 bits. Regards!
Upgrade from 8810
All -- I am trying to upgrade our Opmanager 8810 to 8823 and when trying through upgrademanager the process fails though it looks like it completes. Once I exit out of the upgrade process I find that when I connect to OpManager I don't get our normal splashpage also dashboard and all view/device information is not available. I then have to uninstall using upgrademanager and things seem back to normal. I also need to migrate from MySQL to MSSql and would like to know the process to do that. Thanks.
No Email notification for URL down
Hi all, In version 8812 as well as in version 9010 I have an issue with the Email based notifications when an URL is down. In the URL setup i chose the same profile I'm using for servers, routers, switches, UPS, etc. (where it is working fine) but i don't get any email. I notice this for any URL (I have arround 8 now). When the URL goes down, I see it in the Recent Alarms but no email. I have run the report "Notification Profiles Triggered" and are present next to the notification for servers.
The OPManager Server Detection Problem
The OPManager Detects My Windows Server 2008 R2 Active Directory Windows 7? why? how can i fix it?
Add Task from Task Templates in Forkflow Service Catalog
Hello. Please explain how can i do subj?
Searching Solutions
My users are complaining that the search function used for searching solutions does not work very well and makes it tough to find what they need. Here is an example I was given and verified. The user wants to find instructions on how to add their company email to their iPhone. They use the search term "iphone use", as well as "how do I add email to my iphone" but nothing is returned. We have a solution document using the key words "iphone, mail, email, exchange, webmail, sync, apple, mac" but
repairdb does not fix problem with oops error on login
I recently updated my version of OpManager to 8.1.0.8810. Since then I haven't been able to get into the web interface and always get the error ' Oops looks like a few tables got corrupted. Don't worry.. Run RepairDB.bat from bin directory and restart the server'. Although I've run the repairdb and restarted the server a number of times, I'm still unable to login to OpManager. The service seems to be running alright as I have gotten a few alerts via email when the service is running, but that
Rebranding - Header image size
What should the proper image size dimensions be for the header image when re-branding OpManager? I have tried several different sizes, but the image is either stretched or compressed when using IE7. (Firefox displays the banner without stretching or compressing, but the image is too large for the header)
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