On PDF report missing month in date format
On report in Desktop Central complete date format is visible (month,date,year,clock), but in PDF report month is missing. In Desktop Central month is in cyrillic format. I don`t now how to change date format. I am using verion 6.0.0, build number 60201. If you need more info please contac me. Darko Stancin
Using Search By Ip
Hi all: Who can tell me ,i using desktop management search function by ip method find some user.The resule maybe can't work.who can tell why not. ths
Performace Issue
Hi, While taking the control of user's System the machine gets stuck(Hang) and it takes long time to refresh the page While searching System's the option got automatically disappear and system hangs and come back to previous page. Agent(Engg )saying they gets better performance using Netmeeting or VNC. Regards, Rahul Pawar
Software Installation
I am evaluating desktop central. I am wanting the software installation part. I am curious how the software installation works. I have a WAN which is not the fastest thing in the world. Does Desktop central us BITS or some other trickle download. I dont want to bog down my WAN.
Remote Control Quick Launch
Is there any way to establish a "Remote Control" sessions without that "Quick Launch" bar popping up? I do not see any options to disable it, just to disable prompting the user for authorization. Thanks for any info.
Remote Control Quick Launch
Hello All, I'm curious if anyone knows how to (or has been able to) remove the "Quick Launch" bar that opens when you establish a connection with a remote machine. Please let me know. Thanks. ~Brian
DC inventory.exe error
20 users in our organisation are getting error message ( DC inventory.exe encountered a problem and needs to close and we are sorry for inconvinience) frequently, Kindly suggest a resolution for the same at the earliest. as such type of message irritates user. srikanta panigrahy
Desktop Central and Help desk
I am trying to set the email setting for the help desk section in admin. it doesnt seem to like my settings. I find this very strange since I am using the exact same settings for alerts and these are delivered without issue. Is this fucntionality 100% or is there a fix in a future release? Thanks
Inventory Scanning RPC Unavail.
Hey Guys, One other issue.. I can deploy the agent and establish a connection with Remote Control just fine (to all systems), unfortunately on quite a few of my systems however when I kick off an Inventory Scan I get the "RPC Server is unavailable" message. I've tried the GPO trick, I've ensured File & Printer sharing is enabled, I've opened up port 8020 on the firewall, and I even disabled our firewall (windows) and A/V (McAfee), does anyone have some pointers or tricks to determine why this isn't
Desktop Sharing Connection issue
When trying to connecting remotely using the Desktop Sharing feature, we have the following error: “Could not establish connection to TUNW10805013- Error Message: null”. Can you please assist us. Alaeddine ALIBI
Inactive User Accounts report Issue
Can you please help us with the below issue: The report related to Inactive User Account displays Users as inactive although they logon daily; Please note that that the The AD update scheduler is configured as daily Can you please assist us. Alaeddine ALIBI
Getting "Incorrect Function" Remark
I am getting "Incorrect Function" Remark whenever trying to install any software. Adesh Hambir
Template for mail Creation type X400
Is there a know format for a template with a creation of an Additional E-mail address format X400 ?!? Something like doesn't work: X400:"c=US;a= ;p=xxxxxx;o=Exchange;s=Mendes;g=Urfried;" Ideas are more then welcome. Grtz
Service Pack 2 released for Desktop Central
Hello Everyone, Warm wishes from Desktop Central. Here is the announcement on the release of Service Pack 2 for Desktop Central 6. Existing customers and evaluators (who are in build 60003 or higher) can use this to upgrade your DC. Following are the important features available with this release 1. Support for Remote Office Management. 2. Scalability and performance improvement on AD reports. 3. SoM (Scope of Management) enhancements. 4. Improvements on Inventory. 5. Bug fixes for the earlier reported
Prohibited Software
I am in the testing phase of using Desktop Central and I have a question in regards to 'Prohibited Software'. Does this simply report on software installed that you mark as prohibited or does it actually stop the software from running? I put a test app into that category and on my test box running the software it loads without issue? Thoughts or comments are appreciated!
Remote Office Management supported in Desktop Central 6 WAN
Hello Everyone, Greetings from Desktop Central. We are pleased to announce the release of Desktop Central 6 WAN support. Following are the important features available with this release 1. Support for Remote Office Management. 2. Scalability and performance improvement on AD reports. 3. SoM enhancements. 4. Improvements on Inventory. Here is the URL to download the complete build http://manageengine.adventnet.com/products/desktop-central/download.html?top I appreciate all our evaluators and customers
Configuration of Software / Patch Repositories
Is it possible to configure multiple Software / Patch repositories using Desktop Central or it is set to update from a single server to multiple clients which has downloaded the updates / software? Example - If we were to set a Windows Update to multiple sites across europe, would the clients connect to the central Server where the Desktop Central is connected, or can we configure a local repository which gets it's information from the Desktop Central server located centrally, which in turn gets
User Logged History report
We are using the trial version of desktop central. We are looking at a product which will give us reports on our users and domains. The report we are particular interested in is the user logon history report. I have done a sync with our domain, which is completed. I have enabled user logon requests and set the maintain days user logon to 2 days. When I do a user logon history report I get no information. Other reports like user or computers reports like active accounts and inactive accounts work
multiple issues
Hello I'm running the beta wan DC6 and I'm running into many issues. 1. Not all computers will upload their reports the to server. i have check all firewalls and made sure all the proper services are on. Both at Vista machines. 2. I have a few computers with SP3 installed but the vul reports them as not being installed. this might be more a of a feature request but is there a way to find out the status of the antivirus installed ie. updated, scans done ect. also would there be a way to push or force
Inventory error
While taking inventory i get below mention error.I added credential id as member of domain administrator group. Failed with error code :- 2147217405 The RPC server is unavailable Access Denied Regards, Rahul Pawar
Desktop Central - Unable to connect to domain
I have recently installed Desktop Central and wanted to test the managent of desktops. When I tried to connect to the domain using domain administrative credentials the popup states that Validation failed. I am certain that my credentials are correct and I have attempted this using FQDN as well as NetBIOS names. Is there any thing else I should be doing so I may evaluate this software? Keyth James
Hotfix update for Desktop Central : Build Number 60122
Hi Here is the latest hotfix release from Desktop Central. Following are the fixes available with this build 1. Issue in Patch Management which caused some patches being skipped without installation is Fixed. 2. Issue with Scheduled Patch management is Fixed. This Hotfix has the build number change Build Number : 60122 Agent Version : 6.1.17 Here is the URL to download it http://bonitas.adventnet.com/desktopcentral/08Jul2008/ManageEngine_Desktop_Central_6_0_0_SP-1_22.ppm Instructions to apply the
Contiune to have issues with Configurations
Trying to push out a registry change using user configuration. for targets: When I choose or manually type in a username, the configuration executes. When I choose OU and select the OUs I want applied too, nothing happens. I had the manually populate the target field with 192 user accounts...what fun. Also, now that my configuration is running, when I look at the status page, the 192 users list isn't wrapped. I have to grab the lower slider bar and move right to left and back a bunch of times just
unable to disable USB drive
I use desktop central default configuration template to disable the access to usb drive. After i successfully apply this configuration to my network PC, it was able to block all the usb thumb drive. But after rebooting the client PC, they still can access their usb thumb drive. May i know what's wrong with it? So far I test with 5 client PC and all of them are giving the same result. It only work for the first time and the setting seems like lose its functionality once the client pc been reboot.
WinXP 64bit
I'm evaluating DC right now, my network consists mainly of Windows XP 64 bit workstations. I'm wondering if DC supports 64bit, as I'm running into some issues and wondering if they might be related to this. ie, patch manager sees the machines as having Windows Server 2003Professional Edition SP2, rather than XP Pro x64 SP2. I'm pretty sure this is related to why patch's I'm trying to install aren't executing. also I have the port set as an exception in the firewall, the agent installed fine, but
Setting up MSI or EXE with Switches
I want to use switches on my MSI and EXE files. In the line, Arguments to MSI: "/quite" - without quote or In the line EXE/Command Line : "/Sa" - without quote My errors are: Invalid command line argument The handle is invalid What am I missing here? I need to run these EXE and MSI installs with switches in order to automate these events. Help glenn
Software Repository and Batch files
Can the Software Repository support software deployment by executing a batch file that will call the EXE or MSI files within itself? Right now I only see EXE or MSI Please advise... glenn
Office 2007 and MSP
I am trying to use Desktop Central 6 for deploying Office 2007. Via a command line I can install office with the MSP. \\server\setup\Microsoft\Office2007\setup.exe /adminfile \\server\setup\Microsoft\Office2007\Office2007.ProPlus.MSP /config \\server\setup\Microsoft\Office2007\ProPlus.WW\config.xml I see that Desktop Central handles MST files but no mention regarding MSP. How can I deploy office 2007 using DC, referencing the MSP file like I have in the script above? glenn
Deploying exe file via user
When I try to deploy an exe file to a user, the computer does not move from 'applying personal settings'. Why is this so ? gkcss
Adding Remote computers to SOM in the WAN beta
How do I assign "Remote Office" computers in SOM? For LAN computers you are given the ability to select them from AD. I don't see that option for remote computers. Thanks - jsbac
Remote assistance
Hello, Sorry I put this in the wrong system before. I am trying to access desktops/laptops OUTSIDE our network. That are not internal to us. I downloaded the agent from the website and installed it on a laptop at home to try to test this feature. The purpose is, to be able to remote to any desktop or laptop across the country that is not on our network and be able to provide them with the support request they may need. thanks in advance Ramy Asha
desktop sharing problem
fascing the problem when i connect computer listed in domain/workgroup getting error "operation aborted click connect button" or some time getting "Access denied" pravin
features
I would love to see monthly report that handles better snmp information. I would like to see how much hard drive space is left per machine, recent updates, a per machine report of what is installed including licenses. blaine
Scanning is not working
Desktop Central is installed but scanning is not properlly done on the systems. Ashwani kumar
uninstall patch
is there a way to roll back sp3 through patch managment. we have software that isn't compatible with sp3 yet i need to uninstall on all our pc's
Installing Windows Media Player 11
When I install Windows Media Player 11 on a local machine it asks a few questions during the install, including to validate the copy of Windows. How can I set up the parameters to have this "silent" install on a remote pc? Thank you! Richard Wollenberger
Event Log constantly error
I'm having the following error constantly on my desktop central 60121. "Exception occured while updating ASU. Runtime Message : java.lang.NullPointerException" how can I resolve it? Thanks Regards, Antonio Julio Duarte BA Vidros, SA
Cannot connect via Desktop sharing
when i click on a computer with an installed agent, i used to get the computer's IP address in the "Connect with IP" text box and then be able to connect with the remote desktop. I can no longer retrieve the remote IP address, nor can I connect remotely. The remote computers are listed in DNS with forward/reverse lookups. Nothing has changed since the initial install, when I was first able to successfully connect. The remote computers also have the Windows firewall turned off. I've also enabled the
rogue clients
i need to reset the server on some clients. the original server was removed BEFORE some clients could be redirected. now i get connection cannot be made on clients that have the clients installed. need help ASAP...thanks. francisco.morales
Agent Version Not Compatible
I recently updraged my computer and had to reinstall Desktop Central Agent 6. I'm guessing that there were some changes made since the last time I installed and now I cannot get any of the computers that have the agent installed to get recognized by DC6. When I go to connect via Remote desktop I get an error that the agent version in not compatible. Do I have to manually reinstall the agent on all client computers? Or is there a simpler way?
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