(Seminar)[ManageEngine] Shield NxG 2026 | What recent cyberattacks are teaching us
Hello, It's been a while since we last connected, and we're excited to share that we'll be in the nearest city. We're bringing together security and IT leaders for a focused discussion on one of today's most pressing challenges: identity security. As
(Seminar)[ManageEngine] Shield NxG 2026 | What recent cyberattacks are teaching us
Hello, It's been a while since we last connected, and we're excited to share that we'll be in the nearest city. We're bringing together security and IT leaders for a focused discussion on one of today's most pressing challenges: identity security. As
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The Driver repository is not updated
Few days ago i removed an old drivers and image from a remote office that we have in endpointcentral , however I've tried so many times to get the new ones scanned but it's seems to be impossible. The error message Im getting is "Unable to scan the driver
ESM Portal Customization
Hello Everyone, I have been banging my head against a wall trying to design someone in the ESM Portal to look, well modern and just less dull and boring than the default. I understand the code is actioning server side, so its limited what I can do. Is
Zia IA Agent
Minor tweaks only: Hi, With the latest EC cloud update, the Zia AI Agent now appears in the Admin menu. I checked the documentation and noticed that "Zoho Credits are not currently supported in the UK and EU regions" — do you have any timeline for when
SAML SSO Migration - Is it possible to use AD Authentication and SAML?
Hello, We are planning to migrate our PAM360 authentication from AD to SAML SSO (Entra ID). Before proceeding, we would like to clarify a few points: 1. Is it possible to enable SAML SSO authentication while keeping the existing AD authentication method
UEMS Test & Approve using dynamic group
Hi all, would it be possible to take a Dynamic Custom Group for Test & Approve task? Or a way to override this: , so that even unapproved patches can be deployed via APD? We would like to deploy patches as soon as they're available for two specific apps
ADAudit Plus Service Unable to stay running
I have a ticket open but wanted to reach out here as I am not getting any feedback on the ticket so far today. I have already uploaded the logs to the support team but wanted to ask about a few things I've found as I've been parsing through the logs.
Import Sample Script
Auto-populated customized sample scripts help administrators get started quickly by providing contextual, ready-to-use code tailored to their specific configuration or use case. Instead of writing scripts from scratch, users receive examples that include
[Free Webinar] The intelligent duo: How ServiceDesk Plus + Analytics Plus are redefining modern ITSM for the AI era
Hi there, It’s no secret: modern IT teams already have the tools and data they need to run proactive service desk operations. The real bottleneck isn't a lack of tools—it’s the missing intelligence layer required to connect those tools and surface decision-ready
ManageEngine named a Strong Performer in The Forrester Wave™: Endpoint Management Platforms, Q2 2026
We're elated to announce that ManageEngine has been recognized as a Strong Performer in The Forrester Wave™: Endpoint Management Platforms, Q2 2026. We believe this recognition is a testament to our vision, which has consistently focused on minimizing
Applications , source and destination shows as "others" in NFA as add-on in opManager nexus
I can't see the traffic details
ServiceDesk Plus upgrade fails from build 15200
Hello, I've got an issue upgrading from Build 15200 SP3 to any build beyond it. I've tried installing 15200.6 as it's a newer service pack but as it's the same build number so it won't allow the install. When installing a newer build such as the latest
DLP policy conflict
Dear Support Team, I am experiencing a critical issue with the DLP agent where multiple policies with different enforcement actions are not functioning correctly. Problem Description: I have deployed two DLP policies to a client endpoint with the following
How can I remove software entries from the Patchconnect database that no longer exist in SCCM?
Hello everyone, we use PatchConnect Plus to keep third-party software up to date. However, there are now several entries in the PatchConnect database that are still listed as installed, but I can no longer find them in the SCM database. How can I remove
Remote Password Reset
Hello, I would like to know why this error is occurring when I try to change the password for a user registered in a resource in PAM360. I have already configured the broker settings for the resource under Configure >> Remote Password Reset, where I set
OpManager Plus 12.8.665 no VPN RA traffic
Good day team! I have noticed, that my OpManager Plus does not collect user's VPN RA traffic from Cisco Anyconnect. As I can see...it stops to collect about 2 months ago... no changes has been made in config or installatoin any updates or patches... Any
[Free Webinar] The unified ITOps blueprint: From siloed signals to real-time operational intelligence
Hi there, When your IT teams operate without unified visibility, minor snags rapidly cascade into major cross-domain incidents, and by the time you connect the dots, the damage is done. Join our upcoming webinar to build a unified ITOps dashboard that
Different types of printer in Asset Management
We've recorded all of our printers within the "Printers" asset category, but I'd like to go further and distinguish between MFDs, office printers, plotters and label printers. Can this be achieved by defining new product types which will still sit within
Cloud agent problem after upgrade to version 9.4
Some cloud agent clients after the automatically upgrade to Version 9.4 remain in "Unable to upgrade agent"; this from the cloud console view. But on the client, on the agent-side, they are upgraded to the new version 9.4; also restarting or rebooting
:[## 8280355 ##] Service desk portal integration with Mini Orange for SSO by users
already raise ticket but no response ??
[SOLVED] Service Request Approver has no access
I have a few forms that require approval from people throughout our departments. For these select people I will go to their User profile in ServiceDesk and make sure "Service Request Approver" is checked. In the past this was enough to allow the users to go to ServiceDesk and approve what was needed. We are currently on 11.0 Build 11007. When this problem started we were on 10.5 Build 10513. The only way for me to fix it now is to go to the users profile and allow them to see ALL request. But I did
First application install works, the rest all get "Network error occured with error code : 2" from deployment template
Hey all, When using OS Deployer, my first application installs without a hitch. All of the others fail with "Network error occured with error code : 2". This is the extent of the error, no other information is given. How can I troubleshoot this?
[Free e-book] How data-driven retail brands win on margin, experience, and speed with analytics
Hi there, Retail performance today is shaped by constant operational volatility. In this environment, AI-powered retail analytics delivers what conventional reporting frameworks cannot: it enables retail leaders to anticipate disruptions, surface growth
ServiceDesk Development Environment
Wondering if anyone is using a SDP dev environment. If so, is there a configuration file(s) that I can copy over from my production environment as I do not want to recreated my rules, groups etc. We learned a valuable lesson this week when the service pack update brought us down for a day and a half. All of which would have been avoided if we would have tested in Dev. Thanks for your help!
Managing Out-of-Office (OOO) Emails
Managing automated out-of-office (OOO) emails is always a common challenge as it can lead to unintended updates and notifications which may hinder the seamless progression of request process and workflows. Therefore, a well-defined approach to managing
Security Vulnerabilities
ADManager Plus 8042 Our vulnerability scanner is reporting the following 3 vulnerabilities have been found. CVE-2026-34480 CVE-2026-34477 CVE-2026-34478 All 3 are complaining about log4j-core-2.25.3.jar
Integration with ELMO Talent
Has anyone integrated ADManager with ELMO Talent cloud application, I'm new to APIs and trying to figure out how to get fields such as position, location and depart as they are returned with values such as "position": "/positions/fa75bd9e-d967-11f0-ae08-827b3d60d2a8",
Format Zia created template
Is it possible to format (i.e.: word wrap)how a Zia conversation appears when a request is submitted? In this case, the conversation is cut off under the Details tab and under the Conversation tab the technician needs to scroll all the way to the right
Upcoming enhancements in Webhook Security, DRE Support, Settings and Copy Release in ServiceDesk Plus Cloud
Dear Users, We’re pleased to share an important announcement about the upcoming enhancements in Webhook Security, DRE Support, Settings and Copy Release in ServiceDesk Plus Cloud. Below is a brief run-through of the same. Enhancements Webhook Security
Application install after OS deployment - reality or myth?
The Loch Ness Monster...Big Foot....Applications that install after OS deployment.... People claim they have seen the first two - has anyone seen the third one? I haven't yet. I have followed the instructions that claim that if I upload the .exe/.msi
API for automated package creation
Is there an API that allows for the automatic creation of packages and their distribution to existing groups? As more and more software (especially browsers) is now released on a weekly basis, the effort required to deploy it manually has increased significantly.
Ansible Playbook to Install the Endpoint Central Agent
Hi all, I am looking for a playbook that installs the latest agent available, in our on-prem environment, to our machines. Ideally, I want to be able to point to a URL to download the version I need (Windows, or Linux). If a URL is not available, then
ServiceDeskPlus API + Power BI Service
Hey all, My organization has been working on leveraging the ServiceDesk Plus API as a data source for a Power BI semantic model, specifically for incident and service request reporting. When refreshing the semantic model in Power BI Desktop, it works
ManageEngine security advisory—Important security fixes released for ManageEngine PAM360
Hi there, This security advisory is to let you know that multiple vulnerabilities of high severity was detected in ManageEngine PAM360. Severity: High. What is the issue? SQL Injection and Authentication Bypass vulnerabilities were identified in PAM360.
ManageEngine security advisory—Important security fixes released for ManageEngine Password Manager Pro
Hi there, This security advisory is to let you know that multiple security vulnerabilities of high severity was detected in ManageEngine Password Manager Pro. Severity: High. What is the issue? SQL Injection and Authentication Bypass vulnerabilities were
Patch Release: Google Chrome 149.0.7827.114/.115 for Windows and macOS
Google has released Chrome version 149.0.7827.114/.115 for Windows and macOS. This release addresses 28 security vulnerabilities, including five critical flaws and multiple high-severity issues affecting components such as Core, GPU, Network, Media, Autofill,
Patch Release: Google Chrome 149.0.7827.114/.115 for Windows and macOS
Google has released Chrome version 149.0.7827.114/.115 for Windows and macOS. This release addresses 28 security vulnerabilities, including five critical flaws and multiple high-severity issues affecting components such as Core, GPU, Network, Media, Autofill,
Patch Release: Google Chrome 149.0.7827.114/.115 for Windows and macOS
Google has released Chrome version 149.0.7827.114/.115 for Windows and macOS. This release addresses 28 security vulnerabilities, including five critical flaws and multiple high-severity issues affecting components such as Core, GPU, Network, Media, Autofill,
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