Post deployment reboot
I have a need similar to the community post below https://pitstop.manageengine.com/portal/en/community/topic/disable-autorestart-after-installed-patch If you remove the post reboot/shutdown from the deployment policy is there still a way to notify the
SHIELD NxG 2026 is coming to Hong Kong this May!
Hello, ManageEngine invites you to SHIELD NxG 2026, a closed-door executive seminar designed for senior security and compliance leaders across Hong Kong. This in-person session will explore practical approaches to modern log management, threat detection,
Patch Report DB tables
Hello! I would like some help generating a monthly report to be processed in an external application. I need a listing containing the following information: Computer name, Domain, Operating system, Patch ID, Patch description, Severity, Deployed date,
Stopping and Starting the the SLA clock using another field
Hi New to MSP+ my issue is I need to have a filed where the Request ticket is sent out to an external supplier, when the field is update with a value, this needs to stop the SLA. When the data value is updated with "Supplier Provided Information" The
Start chat from within ticket
Hi Is there a way of starting a chat with an end user from within a ticket? Driving all communications through a ticket is easy enough via the Reply functionality, this still relies on emails. What I'd really like to be able to do is for my agents to
Business Rules
I'm new to ServiceDesk Plus. What is the correct format when entering phrases in the filters as well as when using the "Users to Notify" action? Filters Do you enclose each phrase in "" and the separate with , for multiple? Actions When entering multiple
Bring application insights into your SIEM workflows
Security teams rely on SIEM platforms to collect logs and detect threats across networks, infrastructure, and identity systems. However, application-level activity often remains outside SIEM visibility, even though early warning signals such as unauthorized
Make Task Template Owner a Group Role
I have some tasks that need to be assigned to a specific person at each site, I know that if I have a Support Group with the same name at each site I can business rules to assign a request to a the $GROUP_LEADER at the same site as the ticket. Is there
Custom monthly Patch Report
Hello! I would like some help generating a monthly report to be processed in an external application. I need a listing containing the following information: Computer Name, Domain, Operating System, Patch ID, Patch Description, Severity, Deployed Date,
[Webinar] Resolve incidents rapidly by integrating your monitoring tool to AI-first incident response
Incidents usually take longer because the response workflows are fragmented. Alerts fire. Multiple engineers get notified. Ownership is unclear. Context is scattered. So, resolution depends on manual coordination under pressure, which practically means
Requester name changed to system
Hi Got this warning: How can I change it so that the system just adds the new requester and does not change it to system?
PXE BOOT
Hi, am I right in thinking I should be able to test TFTP by using tftp -i "ip address" get EFI\Boot\bootx64.efi As I cannot get a response from it, it says connect request failed ?
[SDF-84347] Zero separation With commas in numeric fields
Hi Why in numeric fields, numbers with multiple zeros are not separated by commas or points ? Like: Use 1000 separator (,) 590.000.000 Or 590,000,000
How to remove computer from Desktop Central?
Whenever I go to remove a computer from the SOM, it displays the following: "The Agent will get uninstalled automatically during the subsequent refresh cycle". This is fine if the DC agent is installed but often in my situation the computer does not have
UEMS failing to patch latest Chrome
Support, I'm getting this error on all systems when trying to patch to the latest Chrome release -- Download Success but checksum failed Error : 60000. This is for Google Chrome (x64) (146.0.7680.80) version.
reset agent id after drive swap
if i swap hard drives on 2 windows computers that already have endpoint central agents installed, is there a way to reset the client ID without reinstalling the software?
change status of software
How can the approve status of software be changed from Superseded to approved? We have an older version of some software that we want to install on an older system, and the superseded version is the last supported version that will run on that syste
Different MFA settings for Admin accounts
Hello, I have a fairly simple and straightforward set up, single domain using ADSelfService Plus for MFA. I have it set so that computers can be trusted for 90 days, I would like to make it so that domain admin accounts can't click the trust this computer
Super Admin
Hi, i have a question about Password Manager Pro. At the moment the users are differed into 4 groups: 1. Admin 2. Password Administrator 3. Password Auditor 4. Password User In our company we have different departments. Each department need its own admin account and area in PMP. Example: We have a super-admin (that manage PMP) and two normal admins (admin1,admin2). Admin1 manage area1 and admin2 area2 in the PMP Explorer Area. but they don`t see eachother. And the user management must be customized.
Is it possible to use a gMSA with ADSelfService Plus?
Hello everyone! I was wondering if it would be possible to replace the Local Account running the service with a gMSA account. And If this is possible, can this account also be used for domain authentication?
New feature release: Application log monitoring for faster troubleshooting
Modern applications generate massive volumes of logs across servers, containers, microservices, and platforms. From performance events to security warnings, every log line carries valuable insight. But when logs are scattered across systems and stored
Automation of SDAdmin User and Access Management Tasks
Can we automate SDAdmin tasks? Currently, SDAdmin handles user management manually in the SDPC portal. For example, when a user requests technician access, SDAdmin has to create it manually. Similarly, if a technician needs to be added to or removed from
ManageEngine security advisory—Important security fix released for ManageEngine Access Manager Plus
Hi there, This security advisory is to let you know that a security vulnerability of high severity was detected in ManageEngine Access Manager Plus. Severity: High. What is the issue? A Remote Code Execution vulnerability in a third-party library was
ManageEngine security advisory—Important security fixes released for ManageEngine PAM360
Hi there, This security advisory is to let you know that a security vulnerability of high severity was detected in ManageEngine PAM360. Severity: High. What is the issue? An SQL Injection vulnerability was identified in PAM360, along with a separate Remote
ManageEngine security advisory—Important security fixes released for ManageEngine Password Manager Pro
Hi there, This security advisory is to let you know that security vulnerabilities of high severity were detected in ManageEngine Password Manager Pro. Severity: High. What is the issue? An SQL Injection vulnerability was identified in Password Manager
enrollment via DC agent
UEMS (which includes MDM) - windows device When the DC agent is installed, the devices surface in endpoint central. My understanding it also get enrolled automatically as we have MDM setup. This process seems hit n miss, as some device get enrolled (green
Introducing MCP support for CloudSpend
Hi there! CloudSpend now supports integration with Zoho MCP, making it easier to access and analyze your cloud cost data directly from AI assistants like Claude, Cursor, Windsurf, and VS Code. How to integrate CloudSpend with Claude using Zoho MCP How
Automate FCR
Team, is it possible to automate FCR option on requests? For example - if request is closed without any kind of interaction with requestor (request do not include reply/response, or notes - only have Resolution added), to automatically mark FCR option
Passwordless MFA Windows
I've heard that ManageEngine technicians are currently implementing the Passwordless MFA feature for Windows and MacOS. Please let us know the estimated release time for the update with this feature, as many businesses in Vietnam are eagerly awaiting
Geometry Arrow – A Fast-Paced Reflex Challenge
Geometry Arrow is an exciting arcade platformer that puts your reflexes, timing, and concentration to the ultimate test. Inspired by rhythm-based games like Geometry Dash, this game introduces a fresh twist by letting players control a fast-moving arrow
Looking for free SEO tools for traffic analysis for eCommerce sites
I’m currently managing an eCommerce site and looking for recommendations on free SEO tools that can help with traffic analysis. I need insights into visitor behavior, keyword performance, and overall site health to improve our search engine ranking and
Stickman Hook – A Simple Game with Addictive Swinging Fun
If you enjoy fast-paced, skill-based games that are easy to learn but hard to master, Stickman Hook is definitely worth trying. Developed by Madbox, this popular mobile game has attracted millions of players thanks to its smooth gameplay, fun physics,
Notification sound
Customer is requesting for Notification Sound similar to ServiceDesk Plus On Premise Notification Tones Customer domain: petnet.com.ph
Request Form tips/info
I know this was possible on the onprem version, but is it possible to add an option to have a fields description displayed under the field name? Use Case: a request form with custom fields where a description is needed to guide the requester. Current:
On behalf of requester details
Please explain the reasoning behind this setup. If a requester opens a ticket on behalf of another user the request shows the requesters details but gives no information about the on behalf of user needing the support. With the users in the image below,
Scheduled Wake on LAN not working
Hello, since the last Endpoint Central update to build 11.5.2605.11 we have issues with the scheduled wake on LAN feature. When we use WOL manually on a device its working fine but when using the scheduler nothing happens. There is also no direct error
M365 Manager Plus build 4816 is out now!
Hello everybody, We are glad to announce the release of our latest build, M365 Manager Plus build 4816! Feature: Room Mailbox Event Details report: This new report provides detailed information on room mailbox events, including title, schedule, organizer,
M365 Security Plus build 4816 is out now!
Hello everybody, We are glad to announce the release of our latest build, M365 Security Plus build 4816! Issue fixes: A security issue in the Export Graph functionality of the Dashboard that could lead to unauthorized data access has been fixed. MMP-22811:
Is it possible to post data to a resources field using a custom script
Good day, Is it possible to get data from an additional field and then post the data to a resource question field in the same template. Using a custom script. I have found the following script command on the ME documentation: $CS.setValue("RES_3_QUS_3",
Introducing the Revamped Endpoint Central Mobile App — Here's What's New
Hi Community, We're excited to announce a major UI redesign of the Endpoint Central mobile app. The new interface is built to make endpoint management faster, simpler, and more intuitive than ever before. Here's a quick look at what's new: Complete Dashboard
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