ADAudit Plus Service Unable to stay running
I have a ticket open but wanted to reach out here as I am not getting any feedback on the ticket so far today. I have already uploaded the logs to the support team but wanted to ask about a few things I've found as I've been parsing through the logs.
our wrapper log entry closes out with the following:
INFO | jvm 1 | 2026/06/17 16:16:26 | Modules already Populated
INFO | jvm 1 | 2026/06/17 16:16:26 |
INFO | jvm 1 | 2026/06/17 16:16:26 | ModulePreStartProcess :: Persistence::DBAUDIT[ STARTED ]
INFO | jvm 1 | 2026/06/17 16:16:26 | Persistence [ LOADED ]
INFO | jvm 1 | 2026/06/17 16:16:26 | ModulePostStartProcess:: Persistence::DBAUDIT
INFO | jvm 1 | 2026/06/17 16:16:26 | Stopping Module processors
INFO | jvm 1 | 2026/06/17 16:16:26 |
INFO | jvm 1 | 2026/06/17 16:16:26 | ModuleStopProcess:: Persistence::DBAUDIT [ STOPPED ]
INFO | jvm 1 | 2026/06/17 16:16:28 |
INFO | jvm 1 | 2026/06/17 16:16:28 |
INFO | jvm 1 | 2026/06/17 16:16:28 | Problem while Starting Server
INFO | jvm 1 | 2026/06/17 16:16:28 | System halted
INFO | jvm 1 | 2026/06/17 16:16:31 | system RAM size: 68718481408
STATUS | wrapper | 2026/06/17 16:16:31 | <-- Wrapper Stopped
Additional Errors found in the server out logs:
Handler error
java.lang.ClassNotFoundException: com.manageengine.ads.fw.onpremise.logging.logforwarder.loggers.ApplicationServerOutForwarder
at java.net.URLClassLoader.findClass(URLClassLoader.java:387)
at java.lang.ClassLoader.loadClass(ClassLoader.java:419)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:352)
at java.lang.ClassLoader.loadClass(ClassLoader.java:352)
at org.apache.juli.ClassLoaderLogManager.readConfiguration(ClassLoaderLogManager.java:590)
at org.apache.juli.ClassLoaderLogManager.readConfiguration(ClassLoaderLogManager.java:527)
at org.apache.juli.ClassLoaderLogManager.readConfiguration(ClassLoaderLogManager.java:327)
at java.util.logging.LogManager$3.run(LogManager.java:399)
at java.util.logging.LogManager$3.run(LogManager.java:396)
at java.security.AccessController.doPrivileged(Native Method)
at java.util.logging.LogManager.readPrimordialConfiguration(LogManager.java:396)
at java.util.logging.LogManager.access$800(LogManager.java:145)
at java.util.logging.LogManager$2.run(LogManager.java:345)
at java.security.AccessController.doPrivileged(Native Method)
at java.util.logging.LogManager.ensureLogManagerInitialized(LogManager.java:338)
at java.util.logging.LogManager.getLogManager(LogManager.java:378)
at java.util.logging.Logger.demandLogger(Logger.java:448)
at java.util.logging.Logger.getLogger(Logger.java:502)
at com.zoho.conf.Configuration.<clinit>(Configuration.java:29)
at com.adventnet.persistence.internal.AppResources.<clinit>(AppResources.java:18)
at com.adventnet.mfw.Starter.<clinit>(Starter.java:78)
Starting Server from location: C:\Program Files\ManageEngine\ADAudit Plus
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