ManageEngine Endpoint Central: Evaluated across key dimensions   

In the Q2, 2026 evaluation, Forrester assessed our UEM offering, ManageEngine Endpoint Central, and here’s our take on some of the areas in our profile:

• Breadth of OS and server support: Endpoint Central offers broad OS and server support, making it well-suited for organizations managing diverse and heterogeneous device estates.

• AI-powered where it matters most: Forrester's evaluation noted the inclusion of AI- and ML-enabled security functions for vulnerability assessment and contextual risk analysis alongside Ask Zia, an AI assistant that uses NLP to enable real-time querying of the endpoint ecosystem.

• Multiple deployment models: With support for cloud, on-premises, and MSP-hosted deployments, organizations can deploy the solution in the manner that best fits their infrastructure and compliance requirements.

In addition to the capabilities evaluated, Forrester noted the areas where Endpoint Central stands out from its competitors:

• Endpoint privilege management: Our product reduces the attack surface by enforcing least-privilege access and implementing granular control over user privileges across Windows and server environments, available as a native capability within the platform.

• Remote control: Our product cuts the mean time to resolution and directly reduces device downtime by enabling remote access, troubleshooting, and device management directly from a central console—all without requiring the physical presence of IT teams.

Looking beyond these capabilities, the evaluation scorecard also tells a broader story about Endpoint Central's functionalities with a 5/5 score across shared devices, telemetry monitoring, and self-healing.

Native telemetry monitoring offers a view of endpoint health and performance from a single console. This lays the foundation for the next leg of our innovation roadmap: Embedding agentic AI natively into the platform. Furthermore, our extensive support for shared devices reflects the depth of our capabilities for frontline worker environments, where shared device workflows, rapid provisioning, and user-switching capabilities are not an afterthought but a core requirement.

Why this matters and the way ahead 

As Forrester's report outlines, investments in today's rapidly evolving endpoint management market are shaped by multiple factors, such as cost pressure, skill shortages, IT and security convergence, and, of course, AI.

ManageEngine Endpoint Central is built to address all of these. With continued investment in AI-driven automation, expanded endpoint management and security capabilities, secure access, and experience monitoring all from a single console, we firmly believe this recognition reflects our commitment to where we are today and where we are headed.

Access The Forrester Wave™: Endpoint Management Platforms, Q2 2026 report today to read the complete evaluation.

Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. This report is part of a broader collection of Forrester resources, including interactive models, frameworks, tools, data, and access to analyst guidance. For more information, read about Forrester’s objectivity here .