password access audit
how do i produce a list of which credentials a particular user has accessed over a given period of time. none of the existing reports seem to give me this functionality unless i'm missing something obvious
White Screen After Log In
Hi, some of my users have been getting a white screen after the log in. I've checked in the user manager and the users that have this error are not showing in the users tab, but, if i try to manually re-register them it says the user already exists. Someone
SSL certificate
Is it possible to use our own certificate for SSL?
Configuring HA with MSSQL
Hi, I am trying to configure HA in my new PMP environment. PMP works find as a standalone. Below is what I am done and where I am stuck. - Install PMP in secondary mode on a second server - Generate and install SSL certificate on secondary server - Configure
VNC Configuration
Hi, How do I configure VNC in PMP? when I try to login in resource the window close. In the resource I have a VNC Server installed with settings VNC Password, but i can't established the connection. what configuration I have to apply in PMP and resource?
Migrating PMP to new server
Hi, I am currently running PMP with SQL Express as its backend database. I will be decommissioning the current server soon and want to migrate to an upgraded Windows server using SQL 2016 (not express) as the backend database. I will also be implementing
change directory recorded_files and rec
Hi, How do I change directory recorded_files and rec to another location, for example in storage nas thanks for your help
How do I disable the option to transfer files via ssh?
Hi, How do I disable the option to transfer files via ssh? Thanks
Delete Multi User
Does anyone know of a way to filter multi users, in my case <40, and delete them from Password Manager Pro all at once? PMP only allows me to check.
Inactive user on "resources report" - how to delete him from the list?
Good Afternoon, I generated resources report and I can see that in all passwords one user have read permission but that user was blocked and he shouldn't be there. I checked user access snapshot and teoretitcly user have that access but when I tried to
Disable SAML from linux console
Good day. How can I disable SAML logging by editing configuration files and restore standard local logging to Password Manager Pro. I have to do this because I cannot access the instance, because I have the wrong "" Access URL "" "address and logging
Update for 12124 Failing
I have tried launching this update 4 times today and it keeps bombing out. It runs to 10% stops, then errors. I have had to restore from a backup to get it working again so I am working I'm just not sure what is wrong. I did notice it said that it was
How to assign to Security Advisory notification email for Password Manager Pro?
How to assign to Security Advisory notification email for Password Manager Pro? Thank you Gerhard
database superuser password behaviour changed
Hi, in Version 12.1 (12110) the following change has been implemented. Hereafter, the PostgreSQL superuser password will be auto-generated and encrypted for every new instance of Password Manager Pro and will be maintained in the 'database_params.conf'
new release Version 12.1 (12123) !?
Hi, Version 12.1 (12123) of PMP was released on October 27. This version has been marked as a HOTFIX, but no information is available about what has been fixed and I have not received an announcement. Advise, please!
Changing the Generated Passwords in New Accounts
How can I change the generated passwords when creating new accounts? Right now they are generating unmanagable length. I thought Admin > Resource Config > Password Policies might be the place but its not.
Password Manager Pro new build 12000
Hi, Password Manager Pro 12000 has been released and is now available for download. This is a minor release that includes a couple of enhancements related to agents and also a set of bug fixes. For more details, please see our Release Notes of this
Report Total Connection Time
Hi, We see the time when the software company that supports our company from outside is connected, but we cannot see how many hours or minutes are connected. Do you have a report on the subject?
ManageEngine security advisory—Important security fix released for Password Manager Pro
Hi there, The security advisory addresses multiple security vulnerabilities identified in ManageEngine Password Manager Pro. Severity: High Given the severity of this issue, we strongly urge all customers to install the latest build of Password
ssl certificate management: rsa key storage
Hello, We just purchased certificate management in PMP. I have been importing active keys, csr's and certificates and noticed I can recall the certificates, and the csr's, but not the keys. How do i recall the keys? i do have several groups that require
One Time Password problem
Hi, I was configured the OTP feature, but by mistake it has been configured with wrong email. so now I couldn't login to my PMP portal due to i didn't receive the OTP. How can I fix this issue!!
File Transfer via SSH from resource
Has anyone figured out a way to transfer a file from a SSH resource to the local connected client?
PMP windows agent key
Dears, Can i deploy the same PMP agent with multiple devices with same agent key?
Automatic PAM user disable.
Is there a way to disable a PAM user if the account is inactive for a period of time.
Error upgrading PostgresDB while upgrading to 12000
Hi, While upgrading to version 12000 from 11300, database upgrade script is failing with the following: Enter the patch file to install:/var/lib/ManageEngine/PMP/Patch/ManageEngine_PasswordManager_Pro_11300_11301_to_12000.ppm Pre Invocation in progress
How do you enforce that users access the PAM gui to RDP to a server resource
I have an active directory environment and want to ensure all system admins rdp to servers using the PAM360 gui. Curious if anyone else has a solution.
Reports on Dynamic Resource Groups
I'm attempting to generate a query report on dynamic resource groups to extract accounts, but am not getting any results. Any help would be appreciated. SQL query: select RESOURCENAME AS "Resource Name",ANAME AS "Account Name",RGNAME AS "Resource Group"
Announcement: End of Support for C and C++ Agents in Password Manager Pro
Hi All, It is an advance announcement that from Oct 2022 onwards (product version 12122), ManageEngine Password Manager Pro will no longer support both 32 and 64-bit versions of the C++ agent for Windows and Windows Domain systems and the C Agent for
Make the HA status alert notification configurable
Hi all, We would like to see an option added to the product. Currently we have PMP configured in a HA setup. On disruption or restoration of the HA connection, an email notification is automatically send to all users with an administrator license in the
Configure Access Control By Group
Hi, I think I know the answer to this and the answer is it's not possible but I really need to be able to configure access control based on a group. At present, it seems I can only configure it by resource and am limited to a maximum of 100 at a time, I've nearly a thousand so am repeating myself 10 times. This means every time a new resource is added to the AD group that defines it should be part of PMP I then have to go and configure access control on it which seems crazy. It should be configured
getting registration prompt for user name and path to license path when trying to upgrade to PMP version is 12.1
Hello all, I have upgraded PMP numerous times and has never gotten a registration prompt before. When i am using updatemanager to install service pack now it takes me to registration screen asking me for username and license file path.
Difference between PAM360 vs Password Manager Pro
Hello Support. I noticed that the product "ManageEngine PAM360" appears on the ManageEngine website (https://www.manageengine.com/privileged-access-management/?pos=MEtab&cat=ITS&loc=tab&prev=AB2). What is the differentiating factor between PAM360 and Password Manager Pro? What does one bring that the other does not bring? Please give me details. Regards. Rafael Vega.
store encription key in PMP!
Hi, We need to savely store encription keys someware. My question is can we do that in PMP. I know we can store SSH keys but thats not the same. usualy these keys come in a file. Does PMP have a way to store and retrieve them?
12101 and 12120 both have MYSQL hardcoded in the HASetup.sh script
after breaking my HA setup during my upgrade to 12120, I can't reestablish HA because the HASetup.sh file contains these statements: ------------------------------------------- #!/bin/sh . ./../scripts/setCommonEnv.sh DB_HOME=$SERVER_HOME/mysql if [ -S
MSQL or PostgreSQL (built in) !!
Dears, I’m confused, with any scenario, it is preferable to deployment PMP, knowing that I’m targeting 300 users, 10 will have Administrative privileges. So, should I deploy it on separate MSQL or PostgreSQL will be ok ?
Cann't establish Remote Desktop !
Hi, I deployed the PMP successfully, and I add the resource and accounts. Also, the Auto login helper is configured properly. But I can't start the RDP session I always get "Please wait while connecting..." Any suggestions?
CAPTCHA Generation
Hello. The login page does not generate and display a CAPTCHA code. Our users can't login because of this problem. Requests to https://[PMPURL]/captcha/j_captcha?t=0.34031247921223906 return an empty response. Please help us to resolve this problem. We
SSH Slowly when typing fast
Hi, I have a problem in SSH connections, when typing fast there is a delay and the characters appear random... they all appear, but something like random due to the delay. I have made several configurations that are listed in previous posts but the problem
Deployment and configure manageengine Password Manager Pro.
Hi Community. Can anyone share a guide on how to set up and configure windows server 2019, number of users is 500!
database superuser password behaviour changed
Hi, in Version 12.1 (12110) the following change has been implemented. Hereafter, the PostgreSQL superuser password will be auto-generated and encrypted for every new instance of Password Manager Pro and will be maintained in the 'database_params.conf'
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